Cross Zee Ranch Tours and Activities

Room was clean enough. Hotel staff was not really around a ton. Bathrooms are tiny with very little complimentary toiletries (bring your own shampoo and bodywash). Mattresses aren’t great. Other than that. Just a ho-hum stay. Nothing great, nothing terrible.

We ate a both the restaurants, Parker’s and the Social. We did not have very good service at Parker’s. Waited for dishes to be cleared, waited for the bill. Did not seem to be enough staff working. The food was also only lukewarm, however it was delicious. We then ate at Parker’s for breakfast and ended up getting our breakfast comped as we waited for coffee. Asked for some suger, waitress didn’t bring any. Ended up having to get some from another table. Then we got our breakfast, the sourdough toast was cold, unbuttered. Asked for jam, none came. Had to ask again, 15 mins later finally got the jam. Never got offered coffee refill. It was nice that we got our breakfast covered since the service and food was really bad. Also, ended up getting a room that overlooked gravel, no view at all. Phoned the front desk and they moved us to a different room, with a much better view and seating for 2. Problem was we travelled all day and was exhausted. We sat in our original room waiting for a key exchange for 40 mins, which was really disappointing. Overall, this did not feel like a 5 star. We have been to Rimrock many times before the renovations and I have to say service is worse. Only thing that has increased is the price on everything.

Harmony (Butler) was wonderful and the location was amazing