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Reviews of Hotel & Suites Le Dauphin Quebec

3 out of 5
Hotel & Suites Le Dauphin Quebec
400, rue Marais, Québec City, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1028 out of 1855 reviews" "
Rating 8 - Good. 571 out of 1855 reviews" "
Rating 6 - Okay. 154 out of 1855 reviews" "
Rating 4 - Poor. 67 out of 1855 reviews" "
Rating 2 - Terrible. 35 out of 1855 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024
Response from Roselyn F on May 23, 2024
Good day Fei,We are really happy that you enjoyed your last stay with us. Please let us know how we can improve future stay and we sincerely hope we will get the chance to welcome again soon. Best regards,

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Roselyn F on May 23, 2024
Bonjour Fariba,Nous vous remercions pour cette note parfaite et nous sommes choyés que votre dernier séjour ait été à la hauteur de vos attentes. Nous espérons vous revoir bientôt. Au plaisir,

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024
Response from Roselyn F on May 21, 2024
Good day Ali,We are really happy that you enjoyed your last stay with us. We hope we will get the chance to welcome you again soon. Best regards,

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Roselyn F on May 23, 2024
Bonjour Deborah,Nous vous remercions pour votre séjour à notre établissement. De quelle manière pourrions-nous améliorer votre expérience?Nous espérons avoir la chance de vous revoir bientôt. Au plaisir,

10/10 Excellent

Mekha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Roselyn F on May 21, 2024
Bonjour Mekha,Nous vous remercions de votre séjour parmi nous et nous sommes choyés de constater que le tout fût à la hauteur de vos attentes. Nous espérons vous revoir bientôt,

8/10 Good

Teresita

Travelled with family
Liked: Amenities
Clean and cosy
Stayed 1 night in May 2024
Response from Roselyn F on May 21, 2024
Good day Teresita, Thank you so much for taking the time to evaluate your last stay with us. We would like to know when we can improve to make sure that your next stay is perfect for you. We hope we will wee you soon. Best regards,

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, efficient and helpful. The breakfast buffet had a wonderful array of choices. Very impressed with the cleanliness!!!
Stayed 3 nights in May 2024
Response from Roselyn F on May 21, 2024
Good day Valerie,We are thrilled that you enjoyed your last stay with us. We are really proud of our buffet breakfast and we are always seeking for improvement. We hope we will get the chance to welcome you again soon. Best regards,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, coffee and juice always available.
Stayed 1 night in May 2024
Response from Amandine, Supervisor Reception on May 20, 2024
Hello PaulIt is e pleasure that your stay met your expectations.Best regards,

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quit clean and very friendly staff, parking and breakfast was very convenient, close to many locations.
Stayed 3 nights in May 2024
Response from Roselyn F on May 13, 2024
Good day Ali,We are really happy that you enjoyed your last stay with us. We hope we will get the chance to welcome you again soon. Best regards,

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay ! Good breakfast, clean and very comfortable room. Stayed 1 night for a show in Qc City, will definitely stay here again if opportunity ever arises.
Stayed 1 night in May 2024
Response from Roselyn F on May 13, 2024
Good day Aldo,We would like to thank you for choosing us to stay in our wonderful city ans also for those wonderful comments. We hope to welcome you again soon. Best regards,

10/10 Excellent

Guillaume

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveeything was really good. Would come back for sure
Stayed 3 nights in May 2024
Response from Roselyn F on May 12, 2024
Good day Guillaume,We are really happy that you enjoyed your last stay with us. We hope we will get the chance to welcome you again soon. Best regards,

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Roselyn F on May 6, 2024
Bonjour Sari,Nous sommes bien heureux de constater que vous avez apprécié votre dernier séjour parmi nous. Nous espérons vous revoir bientôt parmi nous,

6/10 Okay

souhayb

Liked: Cleanliness, property conditions & facilities
staff not much helpful during the check-in process , overall the experience was good, please was clean , breakfast was ok . But I don't think it worth the price , for the location , mainly we get a room with a high way view .
Stayed 1 night in Apr 2024
Response from Roselyn F on May 6, 2024
Good day Souhayb, First of all, we would like to thank you for choosing us for your trip in Quebec City. It was a pleasure for us to welcome you. I would like to inform you that you can always request a room on the other side of the hotel which is a little bit more quiet. Don't hesitate to contact us directly if you have any particular request. We wish you a nice day and we hope to welcome you again soon. Best regards,

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service impeccable, propreté des lieux, et très silencieux
Stayed 2 nights in Apr 2024
Response from Roselyn F on May 2, 2024
Bonjour Marc,Nous sommes ravis que votre séjour fût à la hauteur de vos attentes. Nous espérons vous revoir bientôt parmi nous,

8/10 Good

Sean

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, wide selection at breakfast…..excellent ladies serving in restaurant.
Stayed 1 night in May 2024
Response from Roselyn F on May 2, 2024
Good day Sean,We are happy to read that you enjoyed your stay with us and our breaklfast. I will definitely pass on the good comments to our staff. We hope we will see you soon,

10/10 Excellent

Hélène

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Propreté
Stayed 1 night in Apr 2024
Response from Roselyn F on May 2, 2024
Bonjour Hélène, Nous sommes très heureux de constater que votre séjour fût à la hauteur de vos attentes. Nous espérons vous revoir bientôt parmi nous,

8/10 Good

Karanvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Roselyn F on May 2, 2024
Bonjour Karanvir,Nous sommes choyés que vous ayez apprécié votre séjour parmi nous. Laissez-nous savoir de quelle manière nous pourrions améliorer le tout. Au plaisir de vous revoir bientôt,

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spacious room. Good breakfast - lots to choose from. Loved the free coffee at reception. Staff very friendly and helpful. Location good for visiting Quebec City, and surrounding areas. Lots of good Restaurants nearby.
Stayed 3 nights in Apr 2024
Response from Roselyn F on May 1, 2024
Good day Elizabeth,We are really happy to know that you enjoyed your last stay with us. We hope that we will see you soon,

10/10 Excellent

myriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Nearby everything you need. Awesome breakfast! That was a super plus with coffee machines everywhere. 5 minutes from the indoor amusement park. We will definitely come again
Stayed 1 night in Jan 2024
Response from Roselyn F on Apr 23, 2024
Good day Myriam, Thank you for those wonderful comments. We are really happy to read you enjoyed every minute of your stay, We hope we will have the chance to welcome you again soon,

8/10 Good

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2024
Response from Roselyn F on Apr 23, 2024
Good day Karen,First of all, we would like to thank you for choosing us for your recent stay in Quebec city.We would like to know what we can improve to make sure your next stay with us is perfect. I wish you a really nice day,

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Roselyn F on Apr 23, 2024
Bonjour Jean-Francois,Nous sommes heureux que vous ayez apprécié votre dernier séjour à notre hôtel. Nous espérons vous revoir très bientôt parmi nous,

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Roselyn F on Apr 23, 2024
Bonjour François,Nous sommes heureux de constater que vous avez apprécié votre séjour parmi nous. Au plaisir de vous revoir bientôt,

10/10 Excellent

Regent

Stayed 1 night in Apr 2024
Response from Roselyn F on May 6, 2024
Bonjour Regent,Nous vous remercions de nous avoir choisir pour votre dernier séjour à Québec. Nous sommes ravis de constater que séjour a été à a hauteur de vos attentes. Nous espérons vous revoir bientôt parmi nous,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient and very helpful!
Stayed 3 nights in Apr 2024
Response from Roselyn F on Apr 23, 2024
Good day Robert,We would like to thank you for those wonderful comments. We hope we will have the chance to welcome you again at our property. Best regards,

8/10 Good

Noemie

Stayed 2 nights in Apr 2024
Response from Roselyn F on May 2, 2024
Bonjour Noémie, Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Nous espérons vous revoir bientôt,

10/10 Excellent

Jennilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the staff also speaks English. We love the free room upgrade, the free continental breakfast, the clean and modern room, the free juice and water at the lobby,the free laundry inc. Soap and we love that all the staff were nice, friendly and accommodating.
Stayed 2 nights in Apr 2024
Response from Roselyn F on Apr 22, 2024
Good day Jennilyn,First of all, I would like to thank you for those wonderful comments. We are please to know that you enjoyed your stay with us. It will be our pleasure to welcome you again for your next trip in Quebec city. Best regards,

10/10 Excellent

Xin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best service and nice price.
Stayed 2 nights in Apr 2024
Response from Roselyn F on Apr 12, 2024
Good day Xin, We thank you so much for your comments. We hope to welcome you soon.Best regards,

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cme1n modern room. Good coffee mahines. Small pool but perfect for young children.
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 3, 2024
Bonjour Jeffrey,Excellent ! Thank you for the perfect grade and the comment. We are pleased that your stay exceeded your expectations. Warm Regards,

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
clean and good smell
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 2, 2024
Bonjour Javier,Thank you for taking the time to review us following your stay. We hope to welcome you again,

10/10 Excellent

Jaskaran

Travelled with group
Liked: Staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 1, 2024
Bonjour Jaskaran,Excellent ! Thank you for taking the time to review us following your stay. We are glad it exceeded your expectations.Warm Regards,

10/10 Excellent

Jacques

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy outside bit ones your in your room you dint gear the highway
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Apr 1, 2024
Bonjour Jacques,Excellent ! Thank you for your review. We are glad you enjoyed your stay. Warm Regards,

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Valérie, Superviseure de la Réception on Apr 2, 2024
Bonjour Isabelle,Excellent ! Merci pour la note parfaite. Au plaisir de vous accueillir à nouveau,

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024
Response from Roselyn F on Apr 23, 2024
Good day Andrew, We are please to read that you enjoyed your last stay with us. Thank you for choosing us.We hope to welcome soon at our property. Best regards.

10/10 Excellent

Jody

Stayed 1 night in Mar 2024
Response from Roselyn F on Apr 23, 2024
Bonjour Jody,Nous sommes heureux de constater que votre dernier séjour a été à la hauteur de vos attentes. Nous espérons avoir la chance de vous accueillir à nouveau parmi nous.

10/10 Excellent

Alexandre, St-Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, close to restaurants and event sites
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 25, 2024
Bonjour Alexandre,Excellent ! Thank you for your review. We are pleased that you enjoyed the service of our staff and your overall stay. Warm Regards,

10/10 Excellent

Marie-Andrée

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valérie, Superviseure de la Réception on Mar 26, 2024
Bonjour Marie-Andrée,Excellent ! Merci pour la note parfaite. Votre satisfaction nous tient à coeur. Cordialement,

6/10 Okay

Bamidele

Liked: Cleanliness, staff & service
Wished it wasn’t time of renovation we went and also we had to request to change bedsheets after three nights
Stayed 5 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 16, 2024
Bonjour Bamidele,We clean for long stays after 3 and 5 nights. You can however ask for more items at the front desk at any time, for instance towels, trash bags, and more !Warm Regards,

8/10 Good

Vishnu

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Overall good but some construction was going on so it was not that quiet.
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 16, 2024
Bonjour Vishnu,Thank you for taking the time to rate us after your stay. Our rooms will soon be freshly renovated and even more comfortable for our guests!Warm Regards,

4/10 Poor

Patrick

Travelled with family
Disliked: Staff & service, property conditions & facilities
We were 2 adult , 2 kids. Our room was too warm and dry to sleep. We had to put up to it for 3 nights. They didn’t even do nothing about it. They are in renovation and the hallway that brings to our room had dirt and screws on the floor. The young man that greeted us had no matters , and was loud.
Stayed 3 nights in Mar 2024
Response from Service client on Mar 15, 2024
Thanks Patrick for choosing our hotel and sharing your comments. We do have AC in the room so it's available for you. Sorry for the renovation, we try to be the most quiet possible. Nice room on the way! Please try us back, we have room and good product of you.

10/10 Excellent

Kabongo

Liked: Cleanliness, staff & service, property conditions & facilities
I good place
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 11, 2024
Bonjour Kabongo,That is great to read ! Thank you for the perfect grade.Warm Regards,

8/10 Good

David

Travelled with family and small children
Fair price
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 11, 2024
Bonjour David,Thank you for taking the time to rate us after your stay. We are glad you enjoyed your stay. Warm Regards,

10/10 Excellent

Skilled

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good
Stayed 1 night in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 11, 2024
Bonjour Skilled,Thank you for your perfect grade ! We are glad your stay exceeded your expectations. Warm Regards,

8/10 Good

Mofaq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very generous.
Response from Valérie, Front Desk Supervisor on Mar 9, 2024
Bonjour Mofaq,That is great to read ! We are glad you enjoyed your stay with us. Warm Regards,

10/10 Excellent

Jaimie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Location excellent!
Stayed 2 nights in Mar 2024
Response from Valérie, Front Desk Supervisor on Mar 5, 2024
Bonjour Jaimie,That is great to hear ! We hope to welcome you again,

10/10 Excellent

Océanne

Stayed 1 night in Mar 2024
Response from Valérie, Superviseure de la Réception on Mar 23, 2024
Bonjour Océanne, Excellent ! Merci pour la note parfaite. Cordialement,

8/10 Good

Valerie

Liked: Property conditions & facilities
*
Stayed 1 night in Feb 2024
Response from Valérie, Superviseure de la Réception on Mar 2, 2024
Bonjour Valerie,Merci pour votre note. Nous sommes ravis que votre séjour vous ait plu. Cordialement,

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the highway, though great soundproofing in hotel itself. There is a large shopping area on the other side of the highway with tons of restaurants, though not much within walking distance
Stayed 3 nights in Feb 2024
Response from Valérie, Front Desk Supervisor on Feb 28, 2024
Bonjour Lauren,Excellent ! We are glad your stay exceeded your expectations. Our location is great for reaching touristic areas of Québec with a car. We hope to welcome you again,

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Valérie, Superviseure de la Réception on Feb 27, 2024
Bonjour Wayne,Merci d'avoir pris le temps de nous attribuer une note suite à votre séjour. Nous sommes ravis que celui-ci ait été à la hauteur de vos attentes. Cordialement,

10/10 Excellent

Josianne

Stayed 2 nights in Feb 2024
Response from Valérie, Superviseure de la Réception on Feb 27, 2024
Bonjour Josianne,Excellent ! Merci pour la note parfaite. Au plaisir de vous accueillir à nouveau,