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Eden Roc Cap Cana

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Private pools in Caribbean paradise

Soft white sand lines the private beach where attentive staff deliver exceptional service. Four distinctive restaurants offer delicious cuisine with ocean views, perfect after a round at Punta Espada golf course. Relaxation awaits at the full-service spa or in private villas with their own pools.

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 51.20 for adults and USD 25.60 for children
  • Airport shuttle fee: USD 153.60 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Eden Roc Cap Cana have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Eden Roc Cap Cana?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Eden Roc Cap Cana on Jun 3, 2026 start from CA $1,175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eden Roc Cap Cana pet-friendly?

Yes, Eden Roc Cap Cana allows dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Eden Roc Cap Cana?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Eden Roc Cap Cana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Eden Roc Cap Cana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 153.60 per room applies.

Where is Eden Roc Cap Cana located?

Located in Punta Cana, this beachfront resort is next to a golf course and within 3 mi (5 km) of Punta Espada Golf Course, Hoyo Azul, and Los Establos Cap Cana. Scape Park and Juanillo Beach are also within 6 mi (10 km).

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 149 out of 175 reviews
Rating 8 - Good. 15 out of 175 reviews
Rating 6 - Okay. 3 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 6 out of 175 reviews

Reviews

Verified

10/10 Excellent

Kavi

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was magical! The rooms, the people and their hospitality was unimaginable. We will definitely be going back there! A special mention of Ryan and Abby who do exceptional work in making each and every guest feel more than welcomed and acoomade all their requests.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
The villa with private pool was excellent, highlight of the trip.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go wrong staying here. Everyone is friendly, hospitable and go the extra mile to make your stay amazing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little villa with a private pool was amazing. The beach was also really nice. You get a private golf cart for traveling around the resort. Great place with a terrific staff. Take lots of USD $5 and $10 bills for tips.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Alexandra

Liked: Cleanliness
The property feels quite dated despite charging premium rates. Its five-star designation is misleading; it aligns more closely with a four-star experience. For context, the St. Regis next door clearly meets true five-star standards and highlights the difference. That said, the food quality at Eden Roc is very good, and the villas are spacious. However, the promotional images are somewhat misleading and don’t reflect the reality of most rooms. The beach, is beautiful, and we really enjoyed spending time there each day.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for relaxation and unwinding. Stress free stay with excellent food and attentive staff.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Juan Carlos

Liked: Amenities, property conditions & facilities
Beautiful, private and relaxing
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Zineb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Eden ROC. The villa was fabulous and Adonis was beyond helpful and responsive to our every need. The activities organized were also wonderful and helped make the stay a memorable one. Thankful to the staff and hoping to be back soon.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved it here! Will be back soon.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing restaurant. Shout out to Yeudy, Dianna, Joel, Andy and Enrique.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa that we had was perfect. Big quiet with our own pool very relaxing. The beach was gorgeous one of the best in the Caribbean. And the food choices were excellent.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was absolutely amazing. The concierge, the property, the amenities, the food, the service. Thank you.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very attentive staff. Awesome food.
Stayed 3 nights in May 2024
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service
The location and service is excellent. I remember the food to be a bit better and teh property is somewhat run down in certain areas. Should also have a little more to do than just golf or stay by the beach or pool
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about Eden Roc. Excellent for my wife and I as a couple, but we look forward to bringing our kids with us next time. We stayed in the bungalows and loved the privacy. This is by far our favorite destination! We will be back.....hopefully soon!
Stayed 6 nights in Jun 2024
Verified

4/10 Poor

tolga

Disliked: Staff & service
Service was terrible in the hotel . Food was not good as well despite having Michelin key restaurants . After leaving the hotel, we have been charged around 50 Gbp . I asked the reason but no response . Definitely, it doesn’t worth the money we paid, compared to our previous experiences .
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, amenities
Beautiful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eliseo L

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the hotel is excellent food service and our concierge Junior.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, service was great and villas have a private pool
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel，quite and private
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything, one of the best hotels in the caribbean.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and private
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Lumary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning villas
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Blake Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Food was delicious. Views were spectacular. Villas were beautiful.
Stayed 6 nights in Feb 2023