Title: Suites Corazon - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Suites Corazon Central Playa del Carmen aparthotel connected to a shopping center, steps from Quinta Avenida ![Suite, 2 Queen Beds | Balcony](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/595c52fa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, 1 King Bed, Jetted Tub | Jetted tub](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/c28be07c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/f4d656d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/fcfe3cac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Queen Beds | Private kitchen](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/c5cd7eb2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Suites Corazon is in the heart of Playa del Carmen, steps from Quinta Alegría Shopping Mall and the main beach. Guests enjoy a rooftop terrace with sweeping vistas, an outdoor pool with sun loungers, free in-room WiFi, a peaceful garden, and a library for quiet moments. 9.0 Wonderful ## Popular amenities - Pool - Kitchen - Housekeeping - Laundry - 24/7 front desk - Outdoor space ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7018782&PinnedHotelID=7018782&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/220ee985.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 430 sq ft - Sleeps 2 ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/7dc6f9e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Furnished balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Kitchenette Refrigerator Dishwasher - 538 sq ft - City view - Sleeps 2 - 1 King Bed ![Suite, 2 Queen Beds](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/0a21c2d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds ### Highlights Furnished balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Kitchenette Refrigerator Dishwasher - 592 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Double Room, 1 King Bed, Jetted Tub](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/f5cd7b6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Jetted Tub ### Highlights Yard Furnished patio Separate dining area Soundproofed Private outdoor hot tub Air conditioning Connecting rooms available Kitchenette - 484 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 Queen Bed, Patio, City View](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/656763cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Patio, City View ### Highlights Patio Yard Separate dining area Soundproofed Air conditioning Connecting rooms available Kitchenette Refrigerator - 344 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/4160cd19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 290 sq ft - Sleeps 2 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/1183b528.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Standard - 484 sq ft - Sleeps 2 ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7020000/7018800/7018782/95afd468.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Standard - 538 sq ft - Sleeps 4 ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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All Inclusive - Adults Only Riviera Maya - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 914 reviews CA $633 CA $635 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3955c470-f1d0-4fb2-b51e-5157e59ba13d&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/5755f091_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 989 reviews CA $644 CA $644 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3955c470-f1d0-4fb2-b51e-5157e59ba13d&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 925 reviews CA $1,779 CA $1,779 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3955c470-f1d0-4fb2-b51e-5157e59ba13d&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794400/794331/005c4476_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Playacar Beach Resort & Spa Playacar - On private beach - Pool - All-inclusive - Spa 8.2 Very good 1,021 reviews CA $168 CA $223 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3955c470-f1d0-4fb2-b51e-5157e59ba13d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Suites-Corazon.h7018782.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Suites-Corazon.h7018782.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62884%2C-87.07172&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f3k_pkuqGEPTcUsP1oi1S2Lqu_s=) Calle 14 Norte, Entre Avenida 10 y 5ta, Col. Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Quinta Alegría Shopping Mall - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 3 min walk - 0.3 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Aldea Corazón - ‬1 min walk - ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk - ‪La Caprichoza - ‬1 min walk - ‪Sushi Ken - ‬1 min walk - ‪Starbucks - ‬2 min walk ## About this property ### Suites Corazon Central Playa del Carmen aparthotel connected to a shopping center, steps from Quinta Avenida This aparthotel features an outdoor pool, a rooftop terrace, and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a coffee/tea maker. Suites Corazon offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,567 reviews CA $46 CA $60 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,014 reviews CA $131 CA $165 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/306e6d7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - 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Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 571 reviews CA $81 CA $102 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,260 reviews CA $71 CA $90 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool - Pool loungers ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Family friendly - Children stay free (see details) ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Refrigerator - Stovetop ### Dining - Free daily manager's reception - Minibar ### Bedrooms - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - 36-inch LCD TV with premium cable channels - Library ### Outdoor areas - Garden - Rooftop terrace ### Laundry - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Designated smoking areas ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Housekeeping (daily) - Iron/ironing board - Laptop-compatible safe - Luggage storage - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a shopping center - In the city center - Near a health/beauty spa - Near a hospital - Near an outlet shopping mall - Near the boardwalk/promenade - Near the ocean ### Things to do - Theme park nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 1 building - 19 units - 4 floors - Access via exterior corridors - Connecting units available - Garden - Soundproofing - Traditional architecture ## Policies ### Check-in Check-in time starts at 3:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 130 per vehicle (roundtrip) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Suites Corazon Suites Corazon Apartment Suites Corazon Apartment Playa del Carmen Suites Corazon Playa del Carmen Suites Corazon Riviera Maya/Playa Del Carmen Suites Corazon Aparthotel Suites Corazon Playa del Carmen Suites Corazon Aparthotel Playa del Carmen ## Frequently asked questions ### Does Suites Corazon have a pool? > Yes, this property has an outdoor pool. ### Is Suites Corazon pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Suites Corazon? > This property doesn't offer parking. ### What time is check-in at Suites Corazon? > Check-in begins at 3:00 PM. ### What time is check-out at Suites Corazon? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Suites Corazon provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies. ### Where is Suites Corazon located? > Located in Downtown Playa del Carmen, this aparthotel is steps from Quinta Avenida and Quinta Alegría Shopping Mall. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Suites Corazon Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 106 8 - Good 36 6 - Okay 13 4 - Poor 4 2 - Terrible 4 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 8.4/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Mark Mar 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Property was nice and close to everything and the staff were great. ##### Mark Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### frantz Sep 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice , i would go back and stay at that place ##### frantz Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Suzanne Feb 29, 2024 Liked: Cleanliness, amenities, communication My stay was absolutely perfect ##### Suzanne Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Mary Feb 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication amazing location, clean, & really cool lofted rooftop area ##### Mary Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Jesus Aug 7, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Located between 5th and 10th street. It easy to get to and and within walking distance of everything you can need. ##### Jesus Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### aldyne b. Feb 7, 2024 Liked: Amenities, property conditions & facilities Very friendly staff. Very clean. Close to everything. ##### aldyne b. Stayed 21 nights in Jan 2024 ### 8/10 Good #### Verified traveller Oct 23, 2022 Liked: Cleanliness, room comfort, communication The place is nice and clean. The pool was under renos the entire time we were there, which was a bit annoying. The kitchens are usable but very small. I do wish they would have provided drinking water. ##### Verified traveller Stayed 12 nights in Oct 2022 ### 10/10 Excellent #### Bryan Ricardo Apr 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Unas botellitas de agua hubieran sido un detallazo, todo lo demás muy bien, solo cuidado con la limpieza, nos habían dejado basura en el baño ##### Bryan Ricardo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Soledad Apr 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fue muy placentera la estancia y muy limpio, amables todos ##### Soledad Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Stacey Mar 19, 2025 Liked: Cleanliness, room comfort, communication #### Good location and value Comfortable large room, with very comfortable King bed and sofas to relax amd a nice deck. Small lounge pool on 4th floor was nice to refresh. Adjacent to populsr 5th Ave but just far enough to not be bothered by any noght time noise. Staff were very helpful and pleasant. ##### Stacey Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Derick Mar 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staff ##### Derick Stayed 7 nights in Mar 2025 ### 2/10 Terrible #### Jhonathan Jan 2, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication No se lo recomiendo a nadie este lugar es orrible el personal está aborreció ni te saludan además tengan mucho cuidado yo reservé la habitación más costosa y cuando llegue me atendió un señor que me dio una abitacion bien pequeña sucia y fea cuando me doy cuenta que pague por una bastante grande voy a resepcion y le digo caballero esa no es la abitacion que yo había reservado el resepcionista me indica yo te asigne esa abitacion porque aya arriba no hay ruido pero señor no fue la abitacion por la que pagué dinero extra se enojó conmigo y me dio la abitacion que me correspondía era grande y no había ningún ruido el señor le gusta mentir no entiendo cómo pueden poner a una persona así a cargo además de grocero y mentiroso de mi parte jamás me quedaría en ese hotel con esas personas groseras y mentirosas. ##### Jhonathan Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Isabelle Gauthier Dec 17, 2024 Liked: Cleanliness, amenities, communication Upon my arrival, I noticed the room was slightly different from the pictures (missing one couch, bedding wasn’t pink and patio furniture was just plastic chairs and table (no big deal). The room and bathroom was very clean and the maid kept it sparkling clean which I was very happy about. The condition of the patio and tub left me disappointed. There is no way I would have taken a bath in it, and people in other appartments could definitely see me. I’m not certain what was the green stuff on the walls on the patio, and the condition of the faux grass gave me the ick. I didn’t want to step barefoot on it. Also, one side of the patio door doesn’t lock. The room information says “duvet” but it’s just a comforter. The pillows were very comfortable and the sheets were nice. There’s no fitted sheet. If you want to take a hot shower, you need to turn the lever all the way and wait at least two minutes until the water gets hot. They advertise that the rooms are “sound proof” which is totally false. I heard the dryer running at 11pm , people talking and banging things around their appartments, and people walking on their heels above me. It also says there’s a dishwasher, which is incorrect. There’s only a kitchen sink. There’s nothing in the minibar (It’s just an empty refrigerator). ##### Isabelle Gauthier Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### ABEL Dec 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Exelente lugar respecto precio instalaciones ##### ABEL Stayed 2 nights in Dec 2024 ### 8/10 Good #### Renato Dec 5, 2024 Liked: Cleanliness, room comfort, communication #### Boa hospedagem, voltaria com certeza Boa hospedagem. Bem localizada, a uma quadra da quinta avenida, 3 quadras da rodoviária, uma do Coco Bongo, próximo do Walmart, muitos restaurantes, cafeterias e lojas de souvenirs por perto. Com elevador, mini cozinha, frigobar. Apto e banheiro grande, cama confortável. Único problema a pouca iluminação do quarto e banheiro com sensor de presença que apagava durante o banho. Parabenizamos a colaboradora Gisele, pela sua cordialidade e simpatia no atendimento. Voltaríamos com certeza. ##### Renato Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### martin Dec 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Second time I’ve stayed here. Rooms are spacious with good AC. Kitchenette included and a nice balcony. Close to 5th Ave. But not too close ##### martin Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Johnny Nov 20, 2024 Liked: Cleanliness, property conditions & facilities, communication Love Suites Corazon, have stayed there on multiple occasions —- Norma at the front desk is always professional, polite, and helpful in any way that she can be — ##### Johnny Stayed 5 nights in Nov 2024 ### 8/10 Good #### Felix Nov 9, 2024 Liked: Communication Disliked: Property conditions & facilities Smell in the room was not very good, outdated hotel nothing like the pictures on the expedia site not at all ##### Felix Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Benoit Nov 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Hotel parfait pour voyageur solo ou en famille. Les chambres sont tres spacieuses et insonorisé. On y dore tres bien le jour comme la nuit! Eau chaude avec pression, gros système de climatisation que refroidit la chambre en 2 min. Système entrée sortie tres sécuritaire. Jy ai passer 8 nuits et absolument rien a dire de négatifs! ##### Benoit Stayed 8 nights in Oct 2024 ### 2/10 Terrible #### Verified traveller Oct 22, 2024 Disliked: Cleanliness, room comfort, communication #### Worst place ever. Wasted 2 days of my holiday here It’s not a hotel, it’s an apartment that does not have anything what they claim to have. No swimming pool, no garden, no dishwasher, no DUVET, no library, no dining area and many more. It smelt horrible. The water has no pressure. You can’t even boil or cook anything. It was horrible. Please take down this property of your website. ![](https://a.travel-assets.com/ugc/hotel-reviews/28B9F2724786A8AAF6327AE3F83806638CD6250E1729633498075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36023019A3B7385500A754F8FC7D55497B48CC901729633497896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55AB84279C7DD150BF9F4642082C800B95F8EFB71729633497776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the room](https://a.travel-assets.com/ugc/hotel-reviews/C9A3EF64F69D3FF431482C4A2D138D730FE473DA1729633498165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 22 nights in Sep 2024 ### 10/10 Excellent #### Benjamin Oct 9, 2024 Disliked: Amenities Muy acogedor y bonito el lugar ##### Benjamin Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Viridiana Oct 3, 2024 Liked: Cleanliness, property conditions & facilities, communication excelente hotel y ubicacion ##### Viridiana Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### jason Sep 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Other than parking and a pool, this place has all you could want for an amazing price. Better rooms than my friends all inclusive resorts. Very good owners and location. Can’t wait to come back. ##### jason Stayed 6 nights in Sep 2024 ### 8/10 Good #### Tania Sep 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Muy buena opción y buen precio, pero no tiene donde estacionarse. ##### Tania Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Thibaud Aug 1, 2024 Liked: Cleanliness, room comfort, communication #### Bon hôtel dans le centre L’hôtel est récent et ça se voit : les chambres sont climatisées et propres, le personnel est très sympa. Très bonne isolation, on avait la chambre 203 qui donnait sur la rue et on a rien entendu. L’hôtel est un peu en retrait des rues avec les bars, ce qui aide. Petite piscine sur le toit, pas un grand Rooftop, mais qui reste très sympa. Somme toute, une bonne adresse et un bon rapport qualité prix pour quelques jours à Playa de Carmen. ![](https://a.travel-assets.com/ugc/hotel-reviews/B3DBBA7F18A1462D3561FBD8C2057A3A2E14E6D81722476401822.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thibaud Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - 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