Place d'Armes Tours and Activities

We stayed at this Hotel for 1 night, and thankfully for no more. The condition of the room was very poor. Bathroom - very small. The shower doors don’t keep water in (massive gaps where it meets the shower, so it leaks in use), the shower grouting is black and mouldy. The shower fixings are loose and moves around when pressure applied. There is previous hairs and mould all around the place, sharp flooring on the shower floor that hurts when you are washing. The taps excessive limescale. The room smelt worse for ware, musky at best. There were zero amenities. There was no lift, so we had to carry 2 very heavy suitcase up four flights of stairs. The service was the only positive feedback - it wasn’t outstanding but ok, we have no issues with the staff interaction. Overall, we have stayed at many other places for £75 which are much better than this hotel. I believe a fairer fare would be around £40 with the condition of the property in consideration.

Returned to this hotel after a very nice experience 3 years ago. The hotel staff and the hotel itself are fantastic. Sadly, the restaurant lets it down. We had dinner at the restaurant, and the food was terrible and overpriced. The restaurant staff were quite rude and unhelpful, including the one at breakfast. So, if you are just staying at the hotel, this is great. But don't waste your money on the restaurant.

Arriving at this hotel was greeted by a young man who made us feel welcome. Spoke English and ibis should be proud of a great staff member. He gave us a welcome pack for the Lille braderie which had maps and bus times, restaurants. So organised, The room was clean and modern and we had dinner downstairs and sane young man produced an English menu.Breakfast was fantastic so much choice. would stay again and recommend.