Rethimno Kart Tours and Activities

Our third stay. Always welcoming, lovely staff. Very clean rooms and facilities. Excellent restaurant. Beautiful pool area. We will return again one day.

The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.

Staff and food are incredible - massive shout out to Stella, Ionna, Pat, Vasilios and the guys from the bar - all great and couldn’t do enough. The spa is gorgeous with lovely treatments. Drinks are good but if you only drink premium branded liquor then expect to pay - the drinks were nice otherwise but we did pay in the evenings for a nice bottle of wine or premium cocktail. We will definitely be back as it was 100% a 5 star experience. A beautiful resort run by lovely people.