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Reviews of Oxford Suites Pismo Beach

2.5 out of 5
Oxford Suites Pismo Beach
651 Five Cities Dr, Pismo Beach, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 955 out of 1553 reviews" "
Rating 8 - Good. 391 out of 1553 reviews" "
Rating 6 - Okay. 121 out of 1553 reviews" "
Rating 4 - Poor. 49 out of 1553 reviews" "
Rating 2 - Terrible. 37 out of 1553 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

roberta

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job ty for a great stay
Stayed 1 night in May 2024

8/10 Good

rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms overall a great experience
Stayed 1 night in May 2024

8/10 Good

Khristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and walkable to shopping
Stayed 3 nights in May 2024

10/10 Excellent

Zev, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

8/10 Good

Stella, Stow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great cute little hotel. Liked the seating arrangement and lights around the pool…
Stayed 1 night in May 2024

10/10 Excellent

Bertha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff, cleanliness, and overall a great hotel!!
Stayed 1 night in May 2024

10/10 Excellent

Charles R., Bella Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a GREAT hotel!! Our room was a suite with 2 tvs so hubby could get up & watch in the other room while I slept a little longer. We were given tickets for 1 free drink from the bar for each evening we were there and the free hot breakfast was very good!! The grounds were kept nicely, there was a fences dog run area, a couple of sitting areas with fires just outside the pool area in the evenings and the man at the front desk was SUPER helpful! I would DEFINITELY stay here again!!
Stayed 2 nights in May 2024
Response from TB on May 22, 2024
Thank you George!We appreciate you sharing and are thrilled you want to return. Have a great day and we will see you back soon!

10/10 Excellent

Danna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly property. Complimentary hot breakfast. Free parking.
Stayed 2 nights in May 2024
Response from TB on May 20, 2024
Have a great day Danna!Thrilled you enjoyed your stay. See you back soon!

2/10 Terrible

Stephen

Travelled with family
Disliked: Staff & service
We had to cancel this booking thru Expedia which we did in plenty of time but were still charged for the night. We would loved to have stayed there but unfortunately the rock slides on the PCH changed our agenda so we knew we would be unable to stay there.
Stayed 1 night in Apr 2024
Response from TB on May 21, 2024
Please reach out to Expedia directly with any questions or concerns as to the terms of your reservation and cancellation policy. Have a great day!

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a good stay
Stayed 1 night in May 2024
Response from TB on May 20, 2024
Thank you Jimmy!It was great to have you and hope to see you back soon!

10/10 Excellent

Gillian, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Spacious rooms
Stayed 1 night in May 2024
Response from TB on May 13, 2024
Have a great day Gillian!See you back soon!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful!
Stayed 1 night in May 2024
Response from TB on May 13, 2024
Thank you Molly!Hope to see you back soon!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from TB on May 13, 2024
Thank you Tracey!Have a great day!

8/10 Good

Robert, Lemoore

Liked: Staff & service, amenities, property conditions & facilities
The staff was outstanding, the food was excellent, the room was clean. The only issue was the bathroom floor. It was very dingy. Probably needs to be replaced. But everything else was good…
Stayed 3 nights in May 2024
Response from TB on May 13, 2024
Thank you Robert!We appreciate you and the details you provided. The tile has been an ongoing issue for us. It is fairly new but was designed to look "weathered" but comes off as dingy. Looking into solutions. Have a great day and we will see you back soon!

6/10 Okay

Janet

Stayed 1 night in May 2024
Response from TB on May 13, 2024
Thank you Janet!Have a great day and come back soon!

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and quiet. It was a bit too close to the freeway.
Stayed 3 nights in Apr 2024
Response from Oxford Suites on May 8, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

saul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were clean. The walls are very thin and you can hear the neighbors easily was not a fan of that. Also for the add ons of charging for early check in and late check out is a bit outrageous. Staff was nice and courteous.
Stayed 1 night in May 2024
Response from TB on May 9, 2024
Thank you Saul!We appreciate you and the kind words. I am not seeing any early or late check in fees. We allow an hour before or after normal check in for free but charges can be applied outside of those parameters. Have a great day and we hope to see you again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Oxford Suites on May 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Beth

Stayed 1 night in May 2024
Response from TB on May 6, 2024
Have a great day Beth and we will see you back soon!

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary happy hour drink and breakfast make this stay very reasonable , almost a “steal” !
Stayed 1 night in May 2024
Response from TB on May 6, 2024
Thank you Lisa! You are valued!

10/10 Excellent

Payten

Stayed 2 nights in May 2024
Response from TB on May 23, 2024
Thank you Payten!Have a great day and we hope to see you back soon!

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous as always.
Stayed 1 night in Apr 2024
Response from TB on May 3, 2024
Thank you Hector!Have a great day and we hope to see you back soon!

10/10 Excellent

anna

Me and my husband had. Great time . Enjoyed the swimming pool and had great breakfast at the restaurant. Just a Spanish style hotel made it a better experience for us, San Luis Obispo county is awesome and great weather even though it is April ! Been here couple of times and plan to come again .
Stayed 1 night in Apr 2024
Response from TB on Apr 29, 2024
Thank you Anna!We appreciate you sharing the details and hope to see you back soon!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you!
Stayed 1 night in Apr 2024
Response from TB on Apr 29, 2024
Thank you Jane!

10/10 Excellent

Maria Lucila Fe

Stayed 1 night in Apr 2024
Response from TB on May 20, 2024
Thank you Maria! Have a great day and we will see you back soon!

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Traveling with 2 teenagers so the extra bed and more space was wonderful.
Stayed 3 nights in Apr 2024
Response from TB on Apr 29, 2024
Thank you Veronica!Have a great day and we hope to see everyone back soon!

8/10 Good

Hari Prashath

Stayed 1 night in Apr 2024
Response from TB on May 17, 2024
Thank you!Have a great day and we will see you back soon!

6/10 Okay

Dennis

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They provide decent hot breakfast but worst coffee we have ever had in any hotel! Why not serve decent PEETs coffee like other hotels? Only two hot items repeated every day of the week
Stayed 1 night in Apr 2024
Response from TB on Apr 29, 2024
Thank you Dennis,We appreciate you and the feedback. Sorry you didn't enjoy the coffee, we have not had any complaints in years so perhaps that particular brew wasn't correct but we will look into it. Have a great day and we will see you back soon!

10/10 Excellent

Robert, McKinney

Stayed 1 night in Apr 2024
Response from TB on May 14, 2024
Thank you Robert!Glad you had a great stay and we will see you back soon!

6/10 Okay

Aylin

Stayed 1 night in Mar 2024
Response from TB on May 13, 2024
Thank you Aylin,Hope to see you back soon!

8/10 Good

Stacy

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were awesome and kind! The room was not as clean as it should be. There was hair on the towels, the top of the toilet seat was dirty and the shower wasn’t clean either so it was a disappointment for sure on the cleanliness :(
Stayed 1 night in Apr 2024
Response from TB on Apr 22, 2024
Thank you Stacy,We appreciate you and the feedback. I will be working with the housekeeping crew to address this issue. We hope to see you back soon and please have a great day!

10/10 Excellent

Evan

Stayed 1 night in Apr 2024
Response from TB on May 9, 2024
Thank you Evan!Have a great day!

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there. Quiet, pool is great and not far from shopping
Stayed 2 nights in Mar 2024
Response from TB on Apr 17, 2024
Thank you Regina!Have a great day and we will see you back soon!

10/10 Excellent

uday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little find in Pismo Beach. Clean, safe, good sized rooms… the fact that each room has a sitting room is a very welcome addition. Staff was very friendly and helpful. Would definitely stay again and highly recommend for the value conscious traveler. Great value for money in Pismo and conveniently located right off the highway.
Stayed 2 nights in Apr 2024
Response from TB on Apr 15, 2024
Thank you Uday!So happy you had a great stay, hope to see you again soon.

10/10 Excellent

Griselda

Stayed 1 night in Apr 2024
Response from TB on May 6, 2024
Thank you Griselda,Have a great day and we will see you back soon!

8/10 Good

Noel, Valinda

Travelled with family
Liked: Cleanliness, staff & service
Property seems to be updated, clean and close proximity to shops and restaurants. Try to get above floor as the ceiling/2nd floor seems to be paper thin. We can hear people’s footsteps at all times and whenever they move a chair or luggage, it sounds like they are moving furnitures. I don’t need to tell you the creaking noise with moaning in the early mornings. Luckily our 12-year old sleeps like a log. It would have been an awkward convo.
Stayed 2 nights in Apr 2024
Response from TB on Apr 15, 2024
Thank you Noel!We appreciate you and the details. I am sorry about the noise issues, good advise. Bot quite ready to have the talk with your son yet especially under those circumstances. Have a great day and we will see you back soon!

10/10 Excellent

Desirea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the amenities this property had to offer. This location is family friendly, great pool hours, clean, good breakfast, and even a bar for the parents. I definitely will be returning.
Stayed 2 nights in Apr 2024
Response from TB on Apr 11, 2024
Thank you Desirea! Cool details we appreciate you sharing, have a great day!See you back soon.

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a King room for two nights and we were very pleased with the room. It was spacious and we liked the fact that the bedroom was separate from the front room. The only thing I saw was the cabinets in the bedroom area were very worn and loose. But nothing that would keep me from staying here again. It was very chilly so we didn't use the pool/spa. The hotel was very close to the Pismo Pier area and not a far drive from Walmart and other shopping. All in all great bang for my buck.
Stayed 2 nights in Apr 2024
Response from TB on Apr 11, 2024
Thank you Gina,I will have our Team look at those cabinets. Thank you for letting me know. Glad you had a great stay and we will see you back soon!

10/10 Excellent

Bryon, Red Deer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff extremely friendly and hotel offers more than other hotels
Stayed 1 night in Apr 2024
Response from TB on Apr 11, 2024
Thank you Bryon!Have a great day and we will see you back soon!

6/10 Okay

michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TB on Apr 11, 2024
Thank you Michael!Have a great day!

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, great staff, and cozy rooms. Bathrooms need remodeling/ upgrades.
Stayed 1 night in Apr 2024
Response from TB on Apr 11, 2024
Thank you Mayra!Hope to see you back soon!

8/10 Good

Ballard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Great desk staff. Good room for the cost. 50/50 on the bar staff. 1st gal was great. 1st guy needs customer service training. 2nd male staff, polite but pretty much matter of fact. Breakfast lacking. No choice on yogurt, no sweet rolls. Hash browns not cooked, eggs crumbled up into pellets. People might say I’m harsh but we paid good money and I expect customer service and quality product.
Stayed 5 nights in Apr 2024
Response from TB on Apr 9, 2024
Thank you Ballard,We appreciate you and the feedback. I will bring your concerns to the Team. Have a great day and we hope to see you back soon!

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was reasonable, room was spacious. This trip was just the two of us, but there was plenty to do for kids and adults. The pool was hopping, patio lights with a fire pit and nice seating. Breakfast in the morning was decent. Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from TB on Apr 9, 2024
Thank you Randy!Glad you enjoyed your get away, maybe next time bring the kiddos! See you back soon!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything worked. A little surprised they only clean your room twice a week.
Stayed 4 nights in Mar 2024
Response from TB on Apr 9, 2024
Thank you Stephen!You can request additional service anytime throughout your stay. Have a great day and we will see you back soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Oxford Suites on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dyani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TB on Apr 9, 2024
See you back soon Dyani!

10/10 Excellent

teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful and CLEAN!!
Stayed 1 night in Apr 2024
Response from TB on Apr 9, 2024
We appreciate you Teri!

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TB on Apr 9, 2024
Thank you Raul!

10/10 Excellent

Ian, Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint property with lots of character. The rooms were well stocked and the staff were excellent. The grounds were well looked after and the roo.s were clean. We would definitely stay therw again and highly recommend it.
Stayed 1 night in Apr 2024
Response from TB on Apr 9, 2024
Thank you Ian!Have a great day and we hope to see you back soon!