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Reviews of Mimpi Resort Menjangan

4 out of 5
Mimpi Resort Menjangan
Banyuwedang, Buleleng, Pejarakan, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 119 reviews" "
Rating 8 - Good. 40 out of 119 reviews" "
Rating 6 - Okay. 6 out of 119 reviews" "
Rating 4 - Poor. 5 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Thamesford

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay. So peaceful. Staff are exceptional.
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis, Thamesford

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 4 nights in Aug 2023
Response from Purnawan on Sep 15, 2023
Dear Lisa Thank you very much for this brief yet meaningful review! We're delighted that you found your experience at our place enjoyable. May you have wonderful memories, and we hope to welcome you back in the future for an even more amazing experience.Best Regards,

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for divers, lots to see. Staff very helpful and spa is amazing. Would love to see wifi improved.
Stayed 1 night in Aug 2023
Response from Purnawan on Sep 15, 2023
Dear LisaThank you very much for this brief yet meaningful review! We're delighted that you found your experience at our place enjoyable. May you have wonderful memories, and we hope to welcome you back in the future for an even more amazing experience.Best Regards,

10/10 Excellent

Medea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond nice, the grounds were stunning, the facilities well maintained. The whole operation is very impressive! My favorite stay in Bali!
Stayed 1 night in Jul 2023
Response from Komang Purnawan on Jul 18, 2023
Dear MedeaI hope you are doing well. I am writing this letter on behalf of the hotel management to thank you for choosing our services. We were delighted to have you, and we hope that in the near future you will choose our hotel for your stay. I hope we provided you with one of the best hotel experiences, and you are more than satisfied with our service.Once again thank you for gracing us with you presence.Best Regards,

10/10 Excellent

Margot

Liked: Staff & service, property conditions & facilities
Mimpi is a gorgeous property wonderful gardens great hot springs and nice restaurant. Service very polite and accommodating. Spa and massages are great, also wonderful snorkeling
Stayed 5 nights in Jul 2023
Response from Komang Purnawan on Jul 11, 2023
Dear MargotI hope you are doing well. I am writing this letter on behalf of the hotel management to thank you for choosing our services. We were delighted to have you, and we hope that in the near future you will choose our hotel for your stay. I hope we provided you with one of the best hotel experiences, and you are more than satisfied with our service.Once again thank you for gracing us with you presence.Best Regards,

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort on the water in Menjangan
Excellent location and villas are good value for money. Nice restaurant and bar on waterfront! No beach but easy boat access for trips.
Stayed 3 nights in Jun 2023
Response from Komang Purnawan on Jul 11, 2023
Dear PhilipI hope you are doing well. I am writing this letter on behalf of the hotel management to thank you for choosing our services. We were delighted to have you, and we hope that in the near future you will choose our hotel for your stay. I hope we provided you with one of the best hotel experiences, and you are more than satisfied with our service.Once again thank you for gracing us with you presence.Best Regards,

10/10 Excellent

Jesse

Stayed 2 nights in Mar 2023
Response from Purnawan on Apr 19, 2023
Dear Jesse Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Bali, The fact that you choose Mimpi Resort Menjangan is an honor to us. We would greatly appreciate hearing from you as your comments are vital for us in our endeavor to continuously exceed guest expectation in all aspects of our services.Thank you again for choosing Mimpi Resort Menjangan, and we hope to welcoming you again soon Best Reservation Team Mimpi Resort Menjangan

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
We had a wonderful stay at Mimpi. Our private mineral pool was enjoyed several times a day. The staff were all terrific. The resort even acknowledge our Wedding Anniversary with a delightful towel/flower arrangement on our bed, plus a cake.The drive to Mimpi from the airport is long, but well worth it for this perfect oasis.
Stayed 4 nights in Mar 2023
Response from Purnawan on Apr 19, 2023
Dear Happy Camper Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Bali, The fact that you choose Mimpi Resort Menjangan is an honor to us. We would greatly appreciate hearing from you as your comments are vital for us in our endeavor to continuously exceed guest expectation in all aspects of our services.Thank you again for choosing Mimpi Resort Menjangan, and we hope to welcoming you again soon Best Reservation Team Mimpi Resort Menjangan

10/10 Excellent

Tio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomodating staff. It was a pleasant stay with clean environment.
Stayed 2 nights in Oct 2022
Response from Suandeni on Dec 5, 2022
Dear TioThank you for your recent stay with us. We know that you have many options when choosing where to stay at Bali, The fact that you choose Mimpi Resort Menjangan is an honor to us. We sincerely hope you enjoy your stay and will come back again!Please take a moment to leave us a review to lets us know how we did, and gives other travelers a better picture of what it’s like to stay with us We would greatly appreciate hearing from you as your comments are vital for us in our endeavor to continuously exceed guest expectation in all aspects of our services.Thank you again for choosing Mimpi Resort Menjangan, and we hope to welcoming you again soonBest Regards,Mimpi Resort Menjangan

10/10 Excellent

willhansen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lokasi oke banget, suasana nyaman, bersih Makanan di resto enak Kekurangan nya hanya wifi di kamar kurang lancar, koneksi putus2 dan lambat
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Purnawan on Sep 21, 2020
Thank you for your kind feedback We look forward to welcoming you in next holiday

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was absolutely stunning and very welcoming all round
Stayed 1 night in Nov 2019
Response from Komang Purnawan on Nov 11, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and grounds kept immaculate at all times. Restaurant nice though expensive compared to surrounding Warungs (though expected) unfortunately dive centre was twice the price of others in tbe area. Would have liked to have used the centre but priced out.. especially when boats leave from the same place and dive the same spots on Menjangen.
Stayed 6 nights in Sep 2019
Response from Komang Purnawan on Oct 7, 2019
Dear valued guest Warmest greetings from Mimpi Resort Menjangan Bali... We really appreciate your honest feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. We apologize if there were any inconveniences that happened during your stay with us, and we will surely follow up on all the comments given and find the best solutions. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Komang Purnawan on Sep 19, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mimpi Resort - the dream resort!
Beautiful resort, excellent spa treatments coupled with hot springs - great trip to relax. We had the opportunity to join the staff (with other resorts) to a beach clean up at Menjangan Island - was an eye opener for the kids!
Stayed 4 nights in Jun 2019
Response from Purnawan on Aug 22, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved that it was a more rural setting. it had easy access to great snorkeling and the national park. we enjoyed massages in the spa and visiting the turtle hatchery nearby. The room and customer service was to die for.
Stayed 5 nights in Jul 2019
Response from Purnawan on Aug 20, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
My family and I were very happy with mimpi, especially my parents, they love the hot spring pools so much and I’m beyond happy to see them happy, what the best experience!!!
Stayed 1 night in Aug 2019
Response from Purnawan on Aug 20, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Komang Purnawan on Jul 6, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We were here for 3 nights. Beautiful location on the edge of the national park, spacious grounds, peaceful place, helpful staff. Fabulous pools, very hot ‘hot springs’. Clean and comfortable room. This is not a perfect hotel, buffet could get get boring but food off the menu was good. Overall a really lovely stay here.
Stayed 3 nights in Jul 2019
Response from Komang Purnawan on Jul 6, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Facilities were absolutely amazing! The Hot Springs gives Mimpi Resort a unique setting that's worth the visit. The resort offers some activities, including snorkelling, which is a must do while in the area, and the Staff at the day spa were amazing.
Stayed 4 nights in Jun 2019
Response from Komang Purnawan on Jul 5, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with private outlook, spacious grounds, superb restaurant balcony on the waters edge where we had every meal.
Stayed 8 nights in Jun 2019
Response from Komang Purnawan on Jun 20, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gardens were gorgeous, pools and rooms clean and lovely. Lots of mosquitos so bring spray! Staff were so warm and accommodating. Would highly recommend staying here!
Stayed 3 nights in Jun 2019
Response from Komang Purnawan on Jun 14, 2019
Dear Valued Guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food not so good
Stayed 6 nights in May 2019
Response from Komang Purnawan on Jun 14, 2019
Dear Valued Guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting. Rooms are spacious. The villas could have a bit more space. They did feel a little tight though still very nice. Staff was really pleasant and understanding. Would definitely stay here again.
Stayed 4 nights in May 2019
Response from Komang Purnawan on May 29, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mimpi is a nice place to stay
Great scuba-diving and snorkeling. Beautiful facility, nice staff. Very nice hot pools and swimming pools.
Stayed 2 nights in May 2019
Response from Purnawan on May 11, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

ES, Perth, Western Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotspring tub in the villa is only available in Mimpi!
Stayed 4 nights in Apr 2019
Response from Komang Purnawan on May 6, 2019
Dear valued guest, warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, everyone was very friendly. Dive shop was great. Sri was our dive guide and has xray vision to see what he finds for us.
Stayed 2 nights in Mar 2019
Response from Komang Purnawan on Mar 26, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing private pool and outdoor hot spring in the suite. Staff friendly and approachable.
Stayed 3 nights in Sep 2018
Response from Komang Purnawan on Mar 15, 2019
Dear valued guest, Warmest greetings from Mimpi Resort Menjangan Bali... We are delighted to receive your positive feedback and it will certainly motivate our team members to further fulfill our guests’ expectations. Once again thank you very much for your stay, and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Front Office and Ecommerce Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really nice time at the resort despite them accidentally messing up our first nights booking. The manager Gary and his staff went above and beyond to resolve this as best they could by giving us a couples massage and a free nights dinner for two and then even refunded us the first nights accom in the end. Its a nice boutique accom located quite close to the national park for any bird watchers out there.
Stayed 2 nights in Dec 2018
Response from Purnawan on Feb 2, 2019
Dear Valued Guest Warmest greeting from Mimpi Resort Menjangan Bali... We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. Once again thank you very much for your stayed and we look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards, Ecommerce Manager

4/10 Poor

Verified traveller

Stayed 8 nights in Sep 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place
The resort is amazing, if you can book a cottage with a natural hot tub
Stayed 3 nights in Jul 2018
Response from Komang Purnawan on Aug 21, 2018
Dear Valued Guest, Warmest Greeting from Mimpi Resort Menjangan Bali... Thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan in the near future. Kind Regards, Front Office and Ecommerce Manager

4/10 Poor

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
POOR WAY OVERPRICED FOOD
We stayed at 10 different places in Bali some 5 star some backpacker. We found this the most expensive food and not very good at all. The services in general we were suprised at the prices even compared to the 5 star. The pools and rooms are nice, but food was not. The rooms including the exterior hot tub the tub is hot for ONLY 1 night, then it's cold and you can't get it warm again. The driver to our next destinations was really good and pointed stuff out to us as we went along.
Stayed 2 nights in Jul 2018
Response from Komang Purnawan on Aug 23, 2018
Dear Caitlin Thank you for taking the time to review our resort. It was a pleasure to have you stay with us . We appreciate your feedback and we will certainly work on the points you have mentioned as we are always looking to improve from continuous learning. We deeply appreciate your patronage of Mimpi Resort Menjangan and look forward to welcoming you back in the not too distant future. If we can be of any further assistance please do not hesitate to contact us. Kind Regards, Ecommerce Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice grounds, excellent staff, beautiful loca
Had one of the more modest rooms (not one of the villas) but it was very clean and still pleasant. The grounds were beautifully designed and landscaped. The hot springs and pool were fantastic and had great views. Restaurant food was mediocre.
Stayed 2 nights in Jun 2018
Response from Komang Purnawan on Jul 7, 2018
Dear Valued Guest Warmest greeting from Mimpi Resort Menjangan Bali Thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We look forward to the pleasure of welcoming you back to Mimpi Resort Menjangan Bali in the near future. Kind Regards,

10/10 Excellent

Jenny , melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The greatest beauty of Mimpi is its staff
The kindness and courtesy of Mimpi staff commence at check in. I arrived unexpectedly early, but staff made sure my room was ready within a couple of minutes. Restaurant and spa staff were also exemplary. They look wonderful in their traditional clothing. The grounds are beautifully kept, and there are multiple places for a hot springs bathe, if you do not have your own hot spring water pool. A library and well stocked gift shop are in the vicinity of the restaurant. Mimpi can arrange a driver if required.
Stayed 1 night in Mar 2018
Response from Komang Purnawan on Apr 10, 2018
Dear Jenny Warmest greeting from Mimpi Resort Menjangan Bali... Thank you very much for your kind feedback and very appreciated. Kind Regards, Front Office Manager

8/10 Good

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mimpi review
A beautiful hotel in a quiet location surrounded by mangroves and just near the harbour. The hotel has beautifully kept grounds and a lovely sunsets can be seen from the restaurant. Hot springs were a treat. Breakfast was a la carte , which I personally prefer, as everything is freshly prepared.
Stayed 2 nights in Mar 2018
Response from Komang Purnawan on Apr 10, 2018
Dear Harsha Warmest greeting from Mimpi Resort Menjangan Bali... Thank you very much for your kind feedback and very appreciated. We will do our best to improve our service to make more better in future Once again, thank you very much for staying with us. Kind Regards, Front Office Manager

8/10 Good

Ingrid, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely resort; lovely staff; great diving!
A lovely quiet spot away from the rat race. About 5 hours drive from the airport, but well worth it! Awesome swimming pools of different temperatures including several fabulous 'hot springs'. Fantastic snorkelling and scuba diving, even for beginners. Super friendly and helpful resort and snorkelling/diving staff. Nice restaurant with a beautiful view across the water. Amazing spa treatments! Room was a little dated, but comfortable and clean, and the partially outdoor bathroom was interesting and fun. Eco friendly resort. We will definitely go back again.
Stayed 3 nights in Aug 2017

8/10 Good

Lady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent cleanliness of the room. Price and quality of the food is not disappointing at all. Additionally, the hot spring pool in our villa makes it more enjoyable.
Stayed 2 nights in Jun 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is Not a 4.5 star Hotel....
We stayed here because this was rated 4.5 star hotel....NOT ... nice villas and nice rooms with the open air bathrooms are not good when it rains... which it did and tiles got really slippery... rest is so far away by the water ..... food, western and Balinese is just okay....for the area it is a nice hotel... compared to UBUD and other parts of Bali no way is this a 4.5 hotel...staff is nice,

2/10 Terrible

Daniel, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad value for money, and other worse experience
Extremely horrible experience. The price does not justify for the value that is offered. Hotel room and balcony is extremely dirty and dusty. One quick look under the bed and you will find a collection of garbage and a very thick dust. To make it worst the hotel decided to launch an all around pesticide sprays all over the properties (garden and all ) without giving any notice to the guest. I was on a shower when the man with a pesticide sprag walk on the garden on the back and I got all the pesticide came into the bathroom I had to abruptly stop my bath and went inside my bedroom. (the room comes with an open bathroom design). When I confronted the reception about this matter, they are not even educated enough about the effect of the actions they did in relation to the health disturbance of the guess. I certainly do not expect to inhale ANY pesticides on my stay in that hotel (which can cause cancer and other I'll effects to human body )

10/10 Excellent

William, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great!The staff is most attentive, the room was great, got upgraded to a Villa after a few days.Diving and the spa were both extraordinary.I would stay there again anytime I am in the area.

10/10 Excellent

Marcus, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Accommodations in Quiet Area
Stayed here to scuba dive off Menjangan Island. Area is very quiet, I think people pretty much only stay here to scuba. When first driving up to resort it seemed odd that it was located off very poorly maintained dirt road. Overall though, resort very nice - multiple pools, restaurant and service very good.

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしい
Stayed 1 night in Jan 2024

8/10 Good

??

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
きれいに整備された広々とした庭が気持ちのよいホテル。温泉も日本人にはありがたい熱さで、シュノーケリングの後の冷えた体にはほんとに気持ち良かった。 部屋のインテリアも品が良く、外のソファやガゼボなど、とても気が利いてました。
Stayed 2 nights in Jan 2024

8/10 Good

misae

Stayed 6 nights in Oct 2023

10/10 Excellent

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il servizio del ristorante ottimo. Posizione in zona tranquillissima. Molto bello e curato il parco e le piscine. Staff gentilissimo
Stayed 1 night in Oct 2023

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très joli hôtel avec beaucoup de verdure.
Stayed 2 nights in Sep 2023

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Komang Purnawan on Aug 18, 2023
Dear SilkeI hope you are doing well. I am writing this letter on behalf of the hotel management to thank you for choosing our services. We were delighted to have you, and we hope that in the near future you will choose our hotel for your stay. I hope we provided you with one of the best hotel experiences, and you are more than satisfied with our service.Once again thank you for gracing us with you presence.Best Regards,

8/10 Good

Valérie

Stayed 4 nights in Jul 2023
Response from Purnawan on Sep 15, 2023
Dear ValerieThank you very much for this brief yet meaningful review! We're delighted that you found your experience at our place enjoyable. May you have wonderful memories, and we hope to welcome you back in the future for an even more amazing experience.Best Regards,