Title: Novotel Paris Créteil Le Lac - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Paris Créteil Le Lac Families find a perfect balance of relaxation and fun in the garden or poolside, while La Cabane restaurant serves up memorable meals worth savoring ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/5309d0b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/de0aedb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/1478ee93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/73f0b91e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/db206e27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Paris Créteil Le Lac, near Paris Expo, offers a peaceful retreat amid natural beauty. Guests enjoy authentic French cuisine at La Cabane, relax in the garden or terrace, and connect with high-speed WiFi. Children love the playground and arcade room. 7.4 Good ## Popular amenities - - Bar - Pool - Room service - Pet-friendly - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5415&PinnedHotelID=5415&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Classic Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/ad9668b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains - 269 sq ft - Sleeps 4 - 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/9b83d596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed with Sofa bed, Lake View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Sofa bed - double - 323 sq ft - Lake view - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/9b83d596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed with Sofa bed 8.4 Very good 6 reviews ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Sofa bed - single - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Family Suite, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/10000/5500/5415/0111b41d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Queen Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV Separate bedroom - 463 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102912/ec11e0aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Disney Newport Bay Club Coupvray - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Novotel-Paris-Creteil-Le-Lac.h5415.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Novotel-Paris-Creteil-Le-Lac.h5415.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.78089%2C2.44604&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=naa7yIwQE1rU0TqY8U9sW6NFinw=) Rue Jean Gabin RN 186, Creteil, Val-de-Marne, 94000 #### What's nearby - Creteil Soleil - 15 min walk - 1.3 km - Notre-Dame - 18 min drive - 12.5 km - Luxembourg Gardens - 19 min drive - 13.1 km - Louvre Museum - 20 min drive - 13.5 km - Eiffel Tower - 27 min drive - 21.3 km #### Getting around - Creteil - Universite Station - 14 min walk - Creteil Pompadour Station - 19 min walk - Paris Charles de Gaulle Airport (CDG) - 45 min drive #### Restaurants - ‪McDonald's - ‬15 min walk - ‪Hippopotamus - ‬14 min walk - ‪Le Paradis du Fruit - ‬15 min walk - ‪L’instant Wok - ‬10 min walk - ‪Steak'n Shake - ‬15 min walk ## About this property ### Novotel Paris Créteil Le Lac Upscale family-friendly hotel near Paris Expo At Novotel Paris Créteil Le Lac, you can look forward to a terrace, a shopping mall on site, and a garden. The on-site French cuisine restaurant, La Cabane, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and a TV in the lobby - Free newspapers, luggage storage, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 110 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Extra conveniences in all rooms include: - Highchairs, free infant beds, and free extra beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with satellite channels - Wardrobes/closets, toasters, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/27100/27079/3932db5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Paris Orly Rungis Rungis - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.2 Very good 1,006 reviews CA $124 CA $163 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=27079&PinnedHotelID=27079&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet breakfast on weekdays (EUR 19 per person)](https://images.trvl-media.com/lodging/62000000/61640000/61631200/61631156/e7b7a6e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Paris Creteil La Source - 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Bordières - Pinsons - Kitchen - Pet-friendly - Free WiFi - Laundry 7.6 Good 585 reviews CA $93 CA $112 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2535317&PinnedHotelID=2535317&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1670000/1665300/1665286/cc8bb6db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residhome Apparthotel Paris Massy Quartier Atlantis - Pool - Hot tub - Kitchen - Pet-friendly 8.0 Very good 806 reviews CA $103 CA $132 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1665286&PinnedHotelID=1665286&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of EUR 35 - Snack bar/deli ### Restaurants on site - La Cabane ### Things to do - Arcade/game room - Library - Playground - Seasonal outdoor pool - Shopping mall - TV in common areas ### Family friendly - Arcade/game room - Dining table - Free rollaway/extra bed - High chair - In-room crib - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,486 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Garden - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Limited room service - Toaster ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Heating - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 1:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 10 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per night - A tax is imposed by the city: EUR 7.48 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18 per person - Pet fee: EUR 10 per pet, per stay - Service animals are exempt from fees - Hosted evening meal: EUR 35 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 11:00 AM to 8:00 PM ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Novotel Paris Creteil Le Lac Créteil Créteil Lac Créteil Paris Lac Créteil Novotel Créteil Novotel Creteil Le Lac Hotel Creteil Novotel Paris Créteil Le Lac Hotel Novotel Lac Novotel Paris Créteil Lac Novotel Paris Créteil Lac Creteil Novotel Paris Créteil Lac Hotel Novotel Paris Créteil Lac Hotel Creteil Novotel Hotel Créteil Créteil Novotel Novotel Paris Créteil Le Lac Creteil Novotel Paris Créteil Le Lac Hotel Creteil ## Frequently asked questions ### Does Novotel Paris Créteil Le Lac have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM. ### How much does it cost to stay at Novotel Paris Créteil Le Lac? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Novotel Paris Créteil Le Lac on Nov 14, 2025 start from CA $118.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Paris-Hotels-Novotel-Paris-Creteil-Le-Lac.h5415.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Paris Créteil Le Lac pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Novotel Paris Créteil Le Lac? > Self parking is free at this property. ### What time is check-in at Novotel Paris Créteil Le Lac? > Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours. ### What time is check-out at Novotel Paris Créteil Le Lac? > Check-out is at noon. ### Where is Novotel Paris Créteil Le Lac located? > Located on a lake, this family-friendly hotel is within 12 mi (20 km) of Notre-Dame, Luxembourg Gardens, and Louvre Museum. Champs-Élysées and Palais Garnier are also within 12 mi (20 km). Creteil - Universite Station is 14 minutes by foot and Creteil - Prefecture Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Paris Créteil Le Lac Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 186 8 - Good 270 6 - Okay 168 4 - Poor 76 2 - Terrible 48 ### 7.4/10 Cleanliness ### 7.6/10 Staff & service ### 7.0/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Kayoko Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bed comfort ##### Kayoko Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Verified traveller Aug 15, 2025 Liked: Staff & service The air conditioner was setup to limit the cooling The hôtel is a bit old Need to be refreshed ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### AVELINO Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very nice. ##### AVELINO Stayed 5 nights in Nov 2024 ### 8/10 Good #### Mutiat Aug 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good environment with friendly staffs. ##### Mutiat Stayed 4 nights in Aug 2024 ### 8/10 Good #### Athena Marie Jul 1, 2025 Liked: Cleanliness, staff & service Clean and nice. Staff tried their best with English, but we don't speak any french, so communications were a little hard at times. Tv kept turning off, and wouldn't connect. Bathtub extremely strange. Had to literally climb in as it is knee high. I'm disabled, and this is very hard to handle. ##### Athena Marie Stayed 6 nights in Jun 2025 ### 8/10 Good #### Jaiveer Singh Aug 12, 2023 Liked: Amenities I like this hotel and management very good ##### Jaiveer Singh Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Yassine Dec 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent ! This is my second time at Novotel Creteil Le Lac and it was again excellent! The staff is just amazing ! The hotel is very close to Creteil University metro station (Line 8) which is very convenient for people looking to visit Paris. Special thanks to Alima and all the restaurant / breakfast staff. ##### Yassine Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Muhammad Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Stay,highly recommen, best hotel. Our week-long stay here was absolutely incredible. The staff provided outstanding service, always attentive and ensuring a seamless experience. Housekeeping was impeccable—rooms were cleaned daily, and staff even checked in to offer additional cleaning. Returning to a spotless, well-maintained room each day was truly delightful. The location is perfect, with the lake just a short walk away and a large shopping mall only 10 minutes on foot. Parking is convenient, featuring ample space and EV charging stations, making it ideal for electric vehicle owners. Overall, this stay exceeded expectations in every way. A well-deserved 10/10—highly recommended. ##### Muhammad Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Azimullah Jan 3, 2025 Liked: Property conditions & facilities good ##### Azimullah Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ayotunde Aug 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue. ##### Ayotunde Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Adama Feb 24, 2023 Liked: Cleanliness, staff & service I enjoyed my stay. All the hotel workers are nice. I thank specially, Maria at the breakfast, she’s very nice, friendly and very respectful. ##### Adama Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Lorna Sep 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super stay! Great stay. After a slight mix up with my booming and the required room type the staff went over and beyond to get us sorted. Great room, lovely staff in the restaurant. The hotel is a 10 min pleasant walk to the shopping mall where you the metro right into the centre. Lovely pool area. Would stay again. ##### Lorna Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Adam Jan 20, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel, don’t get breakfast though!! Hotel is nice, breakfast was very bad, they also charged me for at the hotel for 3 breakfasts when I only had breakfast once (added to the room upon arrival for one day). They said that a manager would contact me to refund me and they did not, I have called multiple times but no one answers the phone. ##### Adam Stayed 4 nights in Jan 2025 ### 8/10 Good #### Simon Aug 22, 2022 Liked: Staff & service, amenities, property conditions & facilities This hotel is conveniently located for the metro (around 15 mins walk) which we wanted to use to get into the heart of Paris. The public areas in the hotel are modern but the room we stayed in was a little tired. Having said that we all slept well and would quite happily stay there again. The hotel also felt safe and the staff were very helpful. ##### Simon Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Varrill Dec 2, 2024 Liked: Cleanliness, staff & service, amenities Well the air conditioning does not get colder. Needs either filter changes for maintenance. ##### Varrill Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Frederick Jul 11, 2024 Needs an update ##### Frederick Stayed 2 nights in Jul 2024 ### 4/10 Poor #### sidy Oct 23, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The room was very hot because they control the heat and the air conditioner unit so the rooms were very hot ant times and when you open the windows you get some insect entering the room so it was a terrible experience there for me and my wife ##### sidy Stayed 4 nights in Oct 2024 ### 8/10 Good #### Henrique Aug 14, 2024 Liked: Cleanliness, staff & service Cocktails were terrible. If you do not speak french you will have a hard time. Overall mediocre experience. And the room are in need of maintenance. ##### Henrique Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Mahboob Sep 7, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Mosquito all over the room, dirty toilets and bathroom. The bed sheets were really dirty and filthy. The fridge had fungus in it. ##### Mahboob Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Hannah Jul 27, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very run down. Pool was shut. Breakfast was poor and nearly gone when we arrived. ##### Hannah Stayed 1 night in Jul 2023 ### 6/10 Okay #### Danny Aug 12, 2023 Liked: Cleanliness, staff & service Hotel in general was good, nice pool, good parking, misunderstanding with room booking and breakfast. And shower head was not good and therefore struggled to have a shower without soaking the bathroom ##### Danny Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Maurice Jul 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything went well . No problems ##### Maurice Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Elizabeth Sep 22, 2023 #### Needs English speaking receptionist No one really spoke English! Not enough towels for 3 ppl only for 2. No irons in room. Way to far from city center ##### Elizabeth Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Elanko Aug 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Metro or shops are not close. ##### Elanko Stayed 3 nights in Aug 2023 ### 2/10 Terrible #### Verified traveller Aug 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unless you want to spoil your trip never go here. We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance. ##### Verified traveller Stayed 4 nights in Aug 2024