We come every year this same weekend and decided to try this house on the lake. The host communicated nicely in the beginning and was helpful. Upon arrival, we walked in and took a look around. There were dead bugs around the edges of all the rooms. We vacuumed them up that evening. The floors in the kitchen were disgusting and especially under kick plate by dishwasher. When looking at the bedding there were some hairs between the flat sheet and fitted sheets. I washed a load of towels on Tuesday night after our showers and stripped the beds that we were not using until a couple extra guests were arriving in a few days. We washed the bedding the next morning and the wash machine had water running out of the bottom and also leaking into the first floor. We immediately shut it off and notified the host. We wouldn't have needed to wash the bed linens, had we found them clean. The host found a repair guy but he couldn't come till Friday, which wasn't host fault. We had to have incoming guests bring bedding and we went and bought extra towels for bathing for the rest of the week, as the repair could not be made due to a part needing ordered. It wasn't a good experience. This house needed cleaned. I contacted the host, and thought we could come to an agreement, but she went silent when I nicely conveyed my concerns. I too am a business owner and sometimes we don't know there is a problem without communicating. I welcome feedback to make it right.