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Reviews of Margaritaville Resort Orlando

4 out of 5
Margaritaville Resort Orlando
8000 Fins Up Circle, Kissimmee, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 2035 out of 3033 reviews" "
Rating 8 - Good. 494 out of 3033 reviews" "
Rating 6 - Okay. 267 out of 3033 reviews" "
Rating 4 - Poor. 130 out of 3033 reviews" "
Rating 2 - Terrible. 107 out of 3033 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Debra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
NOT an Embassy Suites!! Misleading and false info listed here! Standard room (not a suite). No social hour (don’t have a liquor license). No restaurant/room service as stated. Photo of pool from room fake. No door to pool, have to go out front entry and walk around entire building and then another 100 yards). Terrible check-in/service/rude. Very disappointed as we routinely stay at Embassy Suites and like the brand.
Stayed 1 night in May 2024
Response from Scott Robbins on May 28, 2024
Hello Debra, I am so sorry to hear that you were not satisfied with your stay at Embassy Suites Sunset Walk. It sounds like you just went there on opening day. We do have our liquor license and the bar is open. We do have the cocktail parties. Therre are 5 buildings and two are open. Building two is right next to the pool. Building one is near the pool and it is on the other side of the building as you described. We hope you return to try us out again and i am sure you will love it.

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here for a solo trip, was very safe, walkable, and overall a great place to vacation. I have been to all inclusive resorts out of the country and this definitely has that feel (except that you have to pay lol)
Stayed 3 nights in May 2024
Response from Scott Robbins on May 28, 2024
Hello Leah,Yes there are not many AI Plans in the states. I am glad that you enjoyed yourself.

2/10 Terrible

Dominic

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed here 5/25 - 5/27 in room 500. The Great: The room is absolutely amazing. Great view, lots of space, excellent design, and 3 separate AC's for the living space to always comfortable. Even a private gym. Pools are is fantastic, lots of space, perfect for kids, ample umbrellas and lounge chairs. Euphoria restaurant was excellent. We didn't need to leave the resort to get great food. The not so great: Service at the pool is very slow. We ordered two daiquiri and it took 25 minutes for them to bring it. Another 20 minutes for the bill. Self parking is quite far away. The unacceptable: On checkout day (checkout is 11pm), roomservice rang the bell at 8:45 the first time. DND was on. At 9:15 we brought our suit case to the car and left a few food items, some water, and my son's ball in the room, planning on returning. When I came back to the room 15minutes later, all towels were gone, and our personal items had been discarded by the cleaning staff. The lady that didn't speak English showed me on her phone that she already cleaned the room. The manager on the phone was of more help. No apology, no nothing. I really don't care about a bottle of water and a $3 beachball, but the that fact that housekeeping has the audacity to clean the room that is clearly showing DND before the guest officially checks out is unacceptable. It is a major invasion of privacy. I understand you have a job to do, but that has to wait till after the guest checks out!
Stayed 2 nights in May 2024
Response from Scott Robbins on May 28, 2024
Hello Dominic, I am so sorry to hear that the last few hours caused you to not enjoy your stay, especially when it seems that you were enjoying yourself. I am sorry to hear that our housekeeper thought you checked out as we get many people who do not necessarily check out at the front desk and just have us charge the card on file. We hope you do return so we can make it up to you.

8/10 Good

Eric, Saint augustine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Waze will take you to the security entrance for the condos not the hotel, just be aware. Nice area, close to attractions, pool area is large, just get to pool early if you want an umbrella. Affordable dinner options near by, drinks and food is pricey in hotel. Room was clean and roomy, comfortable bed.
Stayed 2 nights in May 2024
Response from Scott Robbins on May 28, 2024
Hello Eric, I am glad to hear that you enjoyed yourself.

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice pools, fun to walk around the resort and Sunset Walk. Good dining options. Colorful cottages are so cute.
Stayed 1 night in May 2024
Response from Scott Robbins on May 28, 2024
Hey Staci, I am so happy to hear that you enjoyed yourself.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort offered the coastal vibe I was looking for. Beautiful property, perfect for relaxation! I look forward to returning and enjoying the cottages with my family,
Stayed 2 nights in May 2024
Response from Scott Robbins on May 28, 2024
Hello Tracy, Thank you so much for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Yulayda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay on this property.
Stayed 3 nights in May 2024
Response from Scott Robbins on May 28, 2024
Hello Yulayda,It is always a pleasure to have you stay at this property. Please come back soon.

10/10 Excellent

martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort to relax and enjoy the pools, great food and very peaceful
Stayed 3 nights in May 2024
Response from Scott Robbins on May 27, 2024
Hello Martha,Thank you so much for staying with us. Please come back soon.

10/10 Excellent

Heydi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love Margaritaville we have stayed here few times we love it some much thats why we keep coming back .
Stayed 3 nights in May 2024
Response from Scott Robbins on May 27, 2024
Hello Heydi,Thank you so much for keeping on coming back. We are thrilled when we hear that our guests are having a great time.

10/10 Excellent

Johmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2024
Response from Margaritaville Resort Orlando on May 27, 2024
Dear Johmarie,On behalf of everyone at Margaritaville Resort, thank you for visiting!It would be a pleasure to welcome you again next time your travels bring you back to paradise!Sincerely,

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband went for a weekend getaway. It was fantastic! Friendly staff, clean rooms and pool area was great! Loved everything!
Stayed 2 nights in May 2024
Response from Margaritaville Resort Orlando on May 27, 2024
Dear Nadine,Thank you so much for sharing your kind words with us! We are thrilled to hear that you found everything fantastic, from our friendly staff to the clean rooms and great pool area.Your kind words mean a lot to us, and we are delighted that you loved everything about your stay. We look forward to welcoming you both back for another memorable experience in the future!Fins Up!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 2 nights in May 2024
Response from Scott Robbins on May 27, 2024
Thank you for staying with us Shannon. Please come back soon.

10/10 Excellent

Mary E, Pittsburgh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great time! The property is so well attended, the staff is wonderful. The only negative is the flooring in the rooms are starting to lift from dampness. I would definitely be cautious of a trip and fall. It caught me a few times
Stayed 4 nights in May 2024
Response from Scott Robbins on May 27, 2024
Thank you for your feedback Mary. We will take a look at your room and do the necessary repairs.

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Scott Robbins on May 27, 2024
Thank you Myra, we look forward to seeing you return in the future.

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall nice. Staff could have been friendlier at Checkin .
Stayed 6 nights in May 2024
Response from Scott Robbins on May 27, 2024
Thank you Margaret for your feedback. I will share it with the team.

10/10 Excellent

Ashley Rhiannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest and quietest hotel. Perfect if you want to go to Disney, but not be surrounded by kids.
Stayed 4 nights in May 2024
Response from Scott Robbins on May 27, 2024
Thank you for staying with us Ashley.

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing experience. We did a lot of poolside drinking during the day and hit the sunset walk for food and entertainment! Definitely a great place to relax!
Stayed 5 nights in May 2024
Response from Scott Robbins on May 24, 2024
Thank you so much Gareth for staying with us. We are so happy to hear that you enjoyed yourselves at Margaritaville Resort Orlando.

8/10 Good

marc

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2024
Response from Scott Robbins on May 24, 2024
Thank you for staying with us Marc.

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So welcoming and relaxing!
Stayed 1 night in May 2024
Response from Scott Robbins on May 24, 2024
Thank you Gustavo, that is so awesome to hear.

6/10 Okay

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was assigned the wrong room upon check-in. Waited until approximately 2pm for room switch the next day. Received a $50 credit. Parking was far. A lot of bird feces in one of the pools (closest to the lobby). Decor, service, spa was amazing.
Stayed 4 nights in May 2024
Response from Scott Robbins on May 24, 2024
Hello Carmen,Thank you for your feedback.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay❤️
Stayed 1 night in May 2024
Response from Scott Robbins on May 21, 2024
Hello Amy,Thank you for staying with us at Margaritaville Resort Orlando

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time there. The facility and service were fantastic.
Stayed 3 nights in May 2024
Response from Scott Robbins on May 27, 2024
Thank you so much for your kind words Jennifer. Please come back soon.

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
We just wish the front desk would have told us about the extra perks that the hotel had to offer.
Stayed 4 nights in May 2024
Response from Scott Robbins on May 21, 2024
Hello Joseph,I am so sorry that you did not hear about all of the perks.

2/10 Terrible

Carla

I had another guests threaten me and the resort did nothing. One threatened to crack my head on the floor. I had to call the police because resort security did nothing
Stayed 2 nights in May 2024
Response from Scott Robbins on May 21, 2024
Hello Carla,Apparently you had made derogatory comments about their two children and then proceeded to get into an argument with them in the lobby. They were evicted from the hotel already. We do not know what room number you are in to follow up with you as you did not give us your name or room number.

2/10 Terrible

Carla

I had another guests threaten me and the resort did nothing. One threatened to crack my head on the floor. I had to call the police because resort security did nothing
Stayed 2 nights in May 2024
Response from Scott Robbins on May 21, 2024
Dear Carla,I find that hard to believe as we have a very strict policy of calling the police if there is the slightest ounce of trouble. You can see in our other reviews where people complain that the police are here. We have a no tolerence policy for threats.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Advertised for Breakfast but did not provide.
Stayed 3 nights in May 2024
Response from Scott Robbins on May 21, 2024
Hello Craig,thank you for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Maddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2024
Response from Scott Robbins on May 20, 2024
Thank you so much Maddie for staying with us. Please come back soon.

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Margaritaville Resort Orlando on May 21, 2024
Dear Lorna,Thanks for the FINtastic rating! We appreciate your staying with us and hope to see you again in the near future. Fins Up! Margaritaville Resort Orlando

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2024
Response from Scott Robbins on May 20, 2024
Dear Ron,Thank you so much for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Shannon Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing as always! Clean rooms, friendly staff, and awesome amenities!
Stayed 3 nights in May 2024
Response from Scott Robbins on May 20, 2024
Wow, Shannon, Thank you so much for staying with us as well as your kind words. I am so happy to hear that you enjoyed your stay.

10/10 Excellent

Angela, Pickerington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Great for families with kiddos.
Stayed 1 night in Mar 2024
Response from Scott Robbins on May 20, 2024
Hi Angela,I am so glad that you and your family enjoyed themselves. Please come back soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024
Response from Scott Robbins on May 20, 2024
Thank you for staying with us Melissa.

10/10 Excellent

Aeshwari

Stayed 6 nights in May 2024
Response from Scott Robbins on May 20, 2024
Dear Aeshwari,Thank you for staying with us at Margaritaville Resort Orlando.

6/10 Okay

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in restaurant & coffee were terrible, I have gone there many times & food & coffee were good not now. Very disappointed
Stayed 3 nights in May 2024
Response from Scott Robbins on May 20, 2024
Hello Ted, thank you for your feedback. I hope that you spoke with the manager who is always there and willing to assist.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fun and bright atmosphere! Only there for 1 night. We wanted to shop but the gift shop closed at 8:00 pm. Way too early. Our room was great. Pool view, spacious and clean. Scatter rug between beds could be washed or replaced. Only dark roast coffee, decaf or tea offered in the room. If you don't like dark roast, you're out of luck. No drinking glasses in room, no microwave. Very small fridge. All the staff were accommodating and friendly! All in all, a wonderful resort. A bit expensive. I would like to return and stay a few nights.
Stayed 1 night in May 2024
Response from Scott Robbins on May 20, 2024
Hello Mary, Thank you for your feedback. We look forward to your return.

8/10 Good

aida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Scott Robbins on May 20, 2024
Thank you for staying it us Aida.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Scott Robbins on May 20, 2024
Hello Steven,Thank you for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Thomas

Travelled with partner
Beautiful resort
Stayed 3 nights in May 2024
Response from Margaritaville Resort Orlando on May 17, 2024
Dear Thomas,We are delighted to hear that you had such a wonderful experience with us! It would be a pleasure to welcome you again next time your travels bring you back to paradise!

10/10 Excellent

DARLA, LOXAHATCHEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome! Very beachy vibe, very clean. I would highly recommend staying here.
Stayed 1 night in May 2024
Response from Margaritaville Resort Orlando on May 16, 2024
Dear Darla, Thanks for the FINtastic rating! We appreciate your staying with us and hope to see you again in the near future. Fins Up!

10/10 Excellent

Danielle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in May 2024
Response from Scott Robbins on May 20, 2024
Hello Danielle, Thank you for staying with us.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Margaritaville Resort Orlando on May 17, 2024
Dear Diana, Thanks for the FINtastic rating! Thank you so much for being our guest, and we look forward to welcoming you back soon, so until next time!Fins Up!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Margaritaville! The best food and atmosphere.
Stayed 4 nights in May 2024
Response from Scott Robbins on May 15, 2024
Hey Lisa,Thank you so much for your kind words. We cannot wait until you come back.

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and very convenient that it had a strip of restaurants stores close where we could walk to do something different at night time
Stayed 3 nights in May 2024
Response from Scott Robbins on May 15, 2024
Thank you for staying with us Pamela. I am glad that you enjoyed Sunset Walk.

10/10 Excellent

FOREST

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great property and I loved the cottage we stayed in. My pool time at the two huge pools was excellent! My one complaint is the cost of the drinks. I had the Margaritaville Pina Colada which was base price $17. A $3 service fee was added and a $3 gratuity. That's a $23 drink, which is excessive. The other drinks were priced the same. Plus the pina colada tasted terrible. I will stay here again, but won't be ordering any drinks.
Stayed 6 nights in May 2024
Response from Scott Robbins on May 13, 2024
Thank you for your feedback Forest. I have passed it on to my Food and Beverage Director.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools. Decor was amazing.
Stayed 1 night in Apr 2024
Response from Scott Robbins on May 13, 2024
Thank you so much Susan for your kind words. Please come back soon.

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the pool area.
Stayed 4 nights in May 2024
Response from Scott Robbins on May 13, 2024
Thank you for staying with us Deana. Please come back soon.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Scott Robbins on May 13, 2024
Thank you Isabel for staying with us at Margaritaville Resort Orlando.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been amazing so far, the staff is friendly and helpful
Stayed 1 night in May 2024
Response from Scott Robbins on May 13, 2024
Hi Amanda, Thank you so much for staying with us. We are extremely happy to hear that you enjoyed your stay.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed here recently. On our last day we were working on booking our next stay at this resort. We have absolutely nothing negative to say about this place. It was fantastic in every aspect. Food and drinks delicious! Gym was perfect. Pool and grounds gorgeous! And such a close walk to Sunset Walk. Fabulous time!
Stayed 2 nights in May 2024
Response from Scott Robbins on May 10, 2024
Dear Sandra,Thank you so much for your wonderful review as well as staying with us. I am so glad to hear that you and your family enjoyed your stay. Please come back soon.

8/10 Good

leah

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice cottage hot tub needed service 2/4 days and chemicals.
Stayed 1 night in May 2024
Response from Scott Robbins on May 10, 2024
Hello Leah,Thank you for your feedback. I will pass it on to the cottage crew.