Seasonal outdoor pool
Check availability

Reviews of Anchor Motel

2.5 out of 5
Anchor Motel
2332 River Road, Niagara Falls, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 385 reviews" "
Rating 8 - Good. 141 out of 385 reviews" "
Rating 6 - Okay. 48 out of 385 reviews" "
Rating 4 - Poor. 28 out of 385 reviews" "
Rating 2 - Terrible. 13 out of 385 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kallen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Anchor on May 27, 2024
Dear Kallen,Thank you so much for your wonderful review and for rating us 5 out of 5! We're thrilled to hear that you had such a positive experience at Anchor Motel Niagara Falls. Your kind rating mean a lot to our team, and we’re glad we could make your stay enjoyable.We hope to welcome you back soon for another great stay!Best regards,Merna

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, amenities
The room is very outdated. The bathroom was not clean. There was no TP! The staff was friendly enough until they want you out, of course, without even asking us how the stay was or even a pleasant goodbye. You have to ask for EVERYTHING! They need to post the WiFi password and instructions. Walls are thin as paper. I dont mind music or talking, but banging and slamming is jarring. The price gouging was crazy! Not even close to being worth $170 a night! I would only come back if it was wayyy cheaper.
Stayed 1 night in May 2024
Response from Front desk Mabager on May 25, 2024
Thank you for your feedback. We take pride in our cleanliness, as reflected in numerous positive reviews. If you encounter any issues during your stay, we encourage you to contact the front desk immediately so we can address them. We strive to provide reasonably clean, retro accommodations.Tipping is entirely up to you. Regarding your comment about the walls, our building is made of solid brick, not drywall or wood, so your description is inaccurate. The Wi-Fi information is provided on a paper on your desk, and our staff is always available to assist.You received the best price in the market, 145 for 3 stars 7.9 out of 10 a waterfront room with gardens, a pool, and BBQ grills. You did not pay 170 during a holiday weekend. If our accommodations did not meet your expectations, there are other motels available at lower rates. However, we have contacted Expedia to ensure you will not be able to book with us in the future. We wish you the best of luck.

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were amazing and room was clean and fresh. Will definitely stay again!
Stayed 1 night in May 2024
Response from Kathy on May 25, 2024
Thank You! We hope to see you next season

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dated but very clean. Nice location on the water.
Stayed 1 night in May 2024
Response from Mern on May 25, 2024
Thank you for your review! We're glad you found our motel very clean and enjoyed the nice location on the water. We appreciate your feedback and hope to welcome you back in the future!

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and people are friendly.
Stayed 1 night in Sep 2023

8/10 Good

JESUS

Liked: Cleanliness, staff & service, room comfort
Muy bueno por el precio.
Sumamente amables y serviciales, laa instalaciones no son nuevas pero funciona muy bien, por el precio esta exelente.
Stayed 1 night in Sep 2023

8/10 Good

Niaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and out side view is nice
It’s nice motel and owners are very friendly and cooperative 8miles far from Niagara water falls.
Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Outdated, uncomfortable
Stayed 2 nights in Sep 2023

10/10 Excellent

Reinaldo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es excelente tiene buen aceso para compras el niagarra falls solamente el cuarto necesita unos areglos y seria un 10 de 10
Stayed 2 nights in Sep 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly owners, beautiful setting!
Stayed 2 nights in Sep 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the older motel vibe here. The owner, Kathy was lovely, sending me a message prior to my arrival and providing great info once I arrived. The king size bed was very comfortable and it was nice and quiet. It is right on the river and close to the falls, you can see the mist from the falls bt the river side. There is a pool, but I did not use it during my short 2 day stay. While food is not offered, there is a fridge and microwave and ice available. If I had to be critcal, to me, the only downside was the tv did not offer many channels and the outlets need replaced as they were loose. But overall, I enjoyed my stay and will be back!
Stayed 2 nights in Aug 2023

4/10 Poor

Enrique

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Enrique

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

6/10 Okay

Seralathan

Stayed 1 night in Aug 2023

10/10 Excellent

Rafaela

Travelled with family
Liked: Cleanliness, staff & service, amenities
So the lady who checked us in was super kind, helpful and overall a good spirit. The motel itself is old fashion however the pool was cleaned and they were close to the water so you were able to sit outside by the water and enjoy the view, walk and everything. Everything was close by they also had a park not to far down. The pizza was great as well highly recommended.
Stayed 1 night in Aug 2023

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very nice and helpful!
Stayed 2 nights in Aug 2023

6/10 Okay

Laura, Henryville

Liked: Cleanliness, staff & service
Kathy was super nice, check in was quick with a lot of information on the area. Room was small, clean, bed was comfortable. We didn't have hot water the 1st night but that was sort of rectified, we had to let it run for about 5 or 6 minutes everytime you had to shower. The view of the river was nice. Facilities could use a good cleaning on the outside and the rooms need to be updates. Pictures online are not accurate.
Stayed 2 nights in Aug 2023

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Ok for the price
Stayed 1 night in Aug 2023

10/10 Excellent

Nishant

Liked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Jill

Older facility, clean and adequate. Great staff!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and great location. Clean and hospitable.
Stayed 2 nights in Aug 2023

8/10 Good

Tammy

Travelled with group
I really enjoyed my stay here. The lady at the front desk was very nice and welcoming. She was knowledgeable about the area and gave great recommendations of places to go and stay away from. The room was clean and cute. The only complaint would be there’s no coffee but since I’m not much of a coffee drinker that didn’t bother me. I really enjoyed sitting by the river and watching the sunset. You’re close enough to see the mist cloud from the falls but far enough that it wasn’t noisy or crowded. I would definitely stay there again. I highly recommend breakfast at Nelsons Cafe. The food was delicious and filling.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was cute and very nice Pool , views, It was a very comfortable stay
Stayed 1 night in Jul 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
very mixed feelings
I have very mixed feelings about this motel. POSITIVE: 1. The hosts were very friendly and helpful in terms of providing information on local attractions and safety in the area. Check in and check out were easy. 2. The room and linens were clean. 3. Mattresses were firm (which is my personal preference). 4. There is a clean an deep pool (kids' favorite place) that was open from dawn to dusk. 5. Motel property is right on the Niagara river with beautiful view, you can lounge and sunbathe right on the bank. 6. Location is great, just under 15 min to Niagara Falls. NEGATIVE: 1. The smell of bleach in the room was overwhelming. 2. Things in the room were very shabby: lamps were falling over, the door knob was falling apart (you could keep twisting that lock and not know if you really locked it), there was rust in the bathtub, some floor and bath tiles were chipped. 3. There were bugs (NOT bed bugs, just regular bugs and spiders). 4. Some windows could not be opened to air the room. 5. Furniture on the patio was dirty. Bottom line: if you don't really mind the things that I didn't like, you will find it a good value for your money.
Stayed 3 nights in Jul 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Motel is very humble, remember it’s a motel basically to visit the falls. The place needslittle more love. The pool is very clean and I saw a priviate company cleaning while I was there. Rooms are cleans. The have some age, but the that the area “style up north. Remember Motel. I think above average.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lauren, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Willaim

Stayed 3 nights in Jul 2023

8/10 Good

Roby

Travelled with family
Liked: Cleanliness, staff & service
Property was good and clean. Older motel that could use some updating. Owner was very helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the beds were comfortable. Sightseeing, shopping and dining were all convenient, Niagara Falls is 7 miles away. We would stay again.
Stayed 2 nights in Jun 2023

10/10 Excellent

John, Albertville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very knowledgeable about Niagara Falls and told us what was going on during our stay and pointed out places of interest.
Stayed 2 nights in Jun 2023

8/10 Good

Zeynep

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Andy

Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed our stay
Stay was excellent. This is second time staying there and plan to stay again when in area
Stayed 2 nights in Jun 2023

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service
Lovely greeting and information about the area. Beds & linens clean & comfy. Room very small but ok for an overnight stay while visiting Niagara Falls. Location on the river is nice.
Stayed 1 night in Jun 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
The location and staff were great. Functional room, with a king bed, fridge and microwave.
Stayed 3 nights in Jun 2023

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute older motel that is close the the falls. The owner was very friendly and helpful with information about dining options and falls-related activities. It is an affordable place to stay on the New York side of the falls. The beds were comfortable. The room is small but fine if you are spending the day doing Niagara Falls activities.

8/10 Good

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Mary

Stayed 3 nights in Jun 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River side view!
Cute and comfortable. A quaint old fashion motel in a great area. Everyone is very friendly and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Family Stay
First off the owner checked us in and she was incredible! So friendly and helpful. She provided maps of great food stops and attractions. The property has a beautiful water front grassy lounge area with firepit. The rooms are vintage style but cozy and safe. I would absolutely stay again.
Stayed 2 nights in May 2023