Title: Palazzo Pandola Guesthouse - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Pandola - Luxury Suites Indulge in luxury amenities like designer stores on site while savoring Italian charm nearby. Start your day with a delicious breakfast buffet. ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/49ebb622.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/6218a629.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Quadruple Room, City View](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/fa840c94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Quadruple Room, City View](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/6475d515.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, City View](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/afb6aecb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Naples, Palazzo Pandola - Luxury Suites offers an unforgettable experience with a breakfast buffet and WiFi. Stroll through the art gallery, indulge in luxury shopping on site, and let the concierge services take care of your needs. VIP Access 9.4 Exceptional ## Popular amenities - - Housekeeping - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sep. 25 - Sep. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 26 - Sep. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=103757878&PinnedHotelID=103757878&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Room, City View](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/71a047da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Fireplace Air conditioning Heating Connecting rooms available - 517 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Superior Room](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/9e8b8693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate dining area Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Pillow menu - 269 sq ft - Sleeps 2 - 1 King Bed ![Superior Room](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/0ce30ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews ### Highlights Separate dining area Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Pillow menu - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Quadruple Room, City View](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/7cd0cf10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, City View 10.0 Exceptional 1 review ### Highlights Separate dining area Soundproofed Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Pillow menu - 377 sq ft - City view - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ![Deluxe Triple Room, City View](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/bf4700c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, City View 10.0 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Fireplace Air conditioning Heating Connecting rooms available - 484 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Pandola.h103757878.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Pandola.h103757878.Hotel-Information) ## About the area Located in Naples City Centre neighborhood, Palazzo Pandola - Luxury Suites is connected to a rail/subway station. Via Toledo and Piazza del Plebiscito are notable landmarks, and some of the area's activities can be experienced at Molo Beverello Port and Port of Naples. Don't miss out on a visit to Via Caracciolo e Lungomare di Napoli. Spend some time exploring the area's activities, including hot springs and winery tours. [Visit our Naples travel guide](https://www.expedia.ca/Naples.dx6034774) [View more Guest houses in Naples](https://www.expedia.ca/Naples-Guest-Houses.d6034774-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.84705%2C14.25151&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OrklQub6VTsBXK-i9yTr3W0xKwQ=) Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134 ### What's nearby - Via Toledo - 5 min walk - 0.5 km - Naples National Archaeological Museum - 10 min walk - 0.9 km - Port of Naples - 12 min walk - 1.0 km - Molo Beverello Port - 15 min walk - 1.3 km - Piazza del Plebiscito - 18 min walk - 1.6 km ### Getting around - Dante Station - 4 min walk - Montesanto Station - 9 min walk - Naples Intl. Airport (NAP) - 69 min drive ### Restaurants - ‪OAK Wine and Craft Beer - ‬2 min walk - ‪Lombardi a S. Chiara - ‬2 min walk - ‪Gay-Odin - ‬2 min walk - ‪Tandem - ‬1 min walk - ‪Caffè Novecento - ‬1 min walk ## About this property ### Palazzo Pandola - Luxury Suites Guesthouse near Via Toledo Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Pandola - Luxury Suites provides a free breakfast buffet, an art gallery on site, and designer stores on site. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Express check-out, express check-in, and tour/ticket assistance - An elevator, concierge services, and luggage storage Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate dining areas. Other amenities include: - Egyptian cotton sheets and down comforters - Bathrooms with bidets and free toiletries - 43-inch flat-screen TVs with satellite channels - Wardrobes/closets, separate dining areas, and a personal chef ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/527500/527456/9e5833b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,016 reviews CA $280 CA $326 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/26700/26632/b5e1ab72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNA Hotels Napoli Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,024 reviews CA $398 CA $456 total includes taxes & fees Oct 16 - 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Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=26110&PinnedHotelID=26110&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/114000000/113920000/113913800/113913773/58421ca5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa D Hotel Napoli Naples City Centre - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 70 reviews CA $253 CA $294 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=113913773&PinnedHotelID=113913773&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking options include a garage ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - Couples/private dining ### Things to do - Art gallery - Designer stores ### Family friendly - Separate in-room dining area - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (40 inch wide door) - Front entrance ramp - Visual fire alarm - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with satellite channels ### Food and drink - Champagne service - Chef service - Electric kettle - Espresso maker - Free bottled water - Minibar - Restaurant dining guides - Separate dining area ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Heating - Individual furnishings - Mobile key entry - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM Express check-in available Minimum check-in age: 16 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Property Registration Number IT063049B4B63UPCS3 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Palazzo Pandola Palazzo Pandola Suites Naples Palazzo Pandola - Luxury Suites Naples Palazzo Pandola - Luxury Suites Guesthouse Palazzo Pandola - Luxury Suites Guesthouse Naples ## Frequently asked questions ### Is Palazzo Pandola - Luxury Suites pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Palazzo Pandola - Luxury Suites? > As of Sept 25, 2025, prices found for a 1-night stay for 2 adults at Palazzo Pandola - Luxury Suites on Oct 26, 2025 start from CA $311.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Naples-Hotels-Palazzo-Pandola.h103757878.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Palazzo Pandola - Luxury Suites? > Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– 11:00 PM for a fee of EUR 30. ### What time is check-out at Palazzo Pandola - Luxury Suites? > Check-out is at 11:00 AM. ### Where is Palazzo Pandola - Luxury Suites located? > Located in Naples City Centre, this guesthouse is within a 15-minute walk of Via Toledo, Naples National Archaeological Museum, and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 1 mi (2 km). Dante Station is only a 4-minute walk and Toledo Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palazzo Pandola - Luxury Suites Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 51 8 - Good 7 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### Sandip Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and polite staff ##### Sandip Stayed 1 night in Aug 2025 ### 10/10 Excellent #### David Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### SANJA Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is real Italian experience, loved it! ##### SANJA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jaime Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing! ##### Jaime Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Amanda Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Very helpful staff ##### Amanda Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jacqueline Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/e551f40d-0bd2-44fc-85e9-54a221b38309-1756636781755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da6e57cc-2cfb-4bfb-9dd8-290284c98baa-1756636782097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Erica Jun 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were incredibly helpful and sweet. We had amazing breakfast every morning and they restocked the room fridge every day with complimentary beverages. The view from our room was incredible and we loved being able to walk everywhere we wanted to go. We would definitely stay here again! ##### Erica Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ana Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was spacious, modern, but in an ancient building. The view was specta ##### Ana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Janice Apr 23, 2025 Liked: Amenities Beautiful view and clean. ##### Janice Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Philippe Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood. ##### Philippe Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jeff Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly. ##### Jeff Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sarah Marguerite Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni. ##### Sarah Marguerite Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Maria Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful suite and wonderful breakfast, with responsive concierge. Great location. ##### Maria Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### BERTA May 31, 2025 Liked: Cleanliness, amenities Great attention. The room was VERY nice, large and accomodating, although the design of the bathroom seemed a bit ackward, but in these old buildings renovations are not an easy thing so I would not lower my general evaluation for this. The other thing that surprised us was the general condition as you enter the building to the point that it was a bit scary. Once you understand that this is the condition in which you will find most palazzos in Napoli, you get used to it. I mention it so that other guests are not taken by surprise by this. ##### BERTA Stayed 1 night in May 2025 ### 10/10 Excellent #### Kimerly Jun 5, 2024 Liked: Staff & service, amenities This is a beautifully done new b&b. It is located close to many sites in Naples and is a short distance to the train station and airport. ##### Kimerly Stayed 4 nights in May 2024 ### 8/10 Good #### yang sung May 12, 2025 Liked: Cleanliness, property conditions & facilities #### If you can find the hotel entrance, you're halfway The interior of the hotel was not bad, but I couldn't find the hotel entrance. I can't understand it. There is no sign indicating the hotel entrance anywhere. If you barely open the door and go up, you will meet a 100-year-old elevator. The hotel itself has been newly remodeled. However, I was disappointed that I couldn't find the entrance, and I regret that they didn't mention the parking lot. ##### yang sung Stayed 1 night in May 2025 ### 10/10 Excellent #### Tawfique Nov 15, 2024 Liked: Staff & service, amenities, property conditions & facilities Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building. ##### Tawfique Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Joaquin Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an unassuming but very celarefully curated and beautiful space. We stayed only one night but the staff made us feel very welcomed to the place. This is definitely more of a BnB vibe, but is right in the center of Napoli and walkable everywhere. Much recommended!! ##### Joaquin Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Paul Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor. ##### Paul Stayed 1 night in Nov 2024 ### 8/10 Good #### Brad May 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities My wife losses a set of earings that was left on the side table, after the first day of room service. We asked the cleaning lady who only spoke broke english (fair, we were in Italy) and she knew nothing of them. Looked under all the furniture in the room (bed, couch, tables desks, chair) and they were nowhere to be found. Needless to say I am skeptical about them still being in the room. ##### Brad Stayed 4 nights in May 2025 ### 10/10 Excellent #### Robin Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property manager Mario went above and beyond to make us happy. I would return. ##### Robin Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Shannon Aug 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great ##### Shannon Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Mark Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic boutique hotel in central Napoli palazzo We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations! ##### Mark Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Luke Aug 20, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend. ##### Luke Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Rehana Aug 15, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room. ##### Rehana Stayed 3 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Michelangelo](https://www.expedia.ca/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Hotel Savoia](https://www.expedia.ca/Positano-Hotels-Hotel-Savoia.h2406449.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotel Miramare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [La Meridiana](https://www.expedia.ca/Sorrento-Hotels-La-Meridiana.h2338596.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotel Weber Ambassador](https://www.expedia.ca/Capri-Hotels-Hotel-Weber-Ambassador.h1175933.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [Hotel Montemare](https://www.expedia.ca/Positano-Hotels-Hotel-Montemare.h2131200.Hotel-Information) > > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Hotel Rivage Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.ca/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information)