Located in the heart of Naples, Serendipity offers a cozy retreat with amenities like a snack bar/deli and free in-room WiFi. Enjoy express check-in and out, luggage storage, tour assistance, an elevator, smoke-free premises and refreshing water from the dispenser. Previous guests rave about the helpful staff.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Free WiFi
Air conditioning
Room service
Housekeeping
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Located in Naples City Centre neighborhood, Serendipity is connected to a rail/subway station. Via Toledo and Spaccanapoli are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Botanical Garden of Naples and Naples Aquarium are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Naples travel guide
Close to Port of Naples and Naples National Archaeological Museum, Serendipity provides amenities like a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
Express check-out, smoke-free premises, and a water dispenser
An elevator, luggage storage, and tour/ticket assistance
Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and printers.
Other conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with rainfall showers and bidets
Flat-screen TVs with digital channels
LED light bulbs, mini fridges, and cookware/dishes/utensils
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Double-glazed windows
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Limited room service
Mini-fridge
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Individual decor
Iron/ironing board on request
LED lighting
Printer
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 2:00 PM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 20 per night (656 ft away)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT063049B4LXAGSUYL
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples
Frequently asked questions
Is Serendipity pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Serendipity?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Serendipity on Mar 11, 2026 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Serendipity?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at Serendipity?
Check-out is at 10:00 AM.
Where is Serendipity located?
Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Gulf of Naples and Naples National Archaeological Museum are also within 1 mi (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.
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Reviews
Serendipity Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay at Serendipity was very pleasant, comfortable, spacious and the staff were very helpful and friendly.
I highly recommend Serendipity in Naples for a centrally located hotel.
Mark
Stayed 4 nights in Oct 2025
10/10 Excellent
KANE
Nov 16, 2025
Liked: Cleanliness, staff & service, amenities
Great big room, plenty of space if you have lots of bags, as we did. Super helpful staff.
Excellent, clean hotel next to the Naples Centrale station. Bed was very comfortable, spacious room and bathroom. Staff was available to answer questions and everything was very clean. Also walkable to the historic/touristy areas of Naples and very close to metro station. I would stay here again
Zuzana
Stayed 2 nights in Oct 2025
10/10 Excellent
Farhana
Dec 7, 2025
Absolutely fell in love with this place. It’s 5 minutes from the station which is perfect to do day trips to Vesuvius, Pompeii, Sorrento. The rooms are within a residential building lived in by locals so you get a taste of real life. Note there is no fancy reception or entrance but don’t let that put you off.
We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Room was very spacious and clean. Alessandra was very welcoming upon arrival and provided a mini overview of what to do in the area and places to eat. There was a common area with coffee available as well. Located next to McDonald's and very close to Garibaldi station.
There is a number of stairs before you get to the B&b but it's not too bad.
We loved our stay in Napoli at Serendipity. Place was clean, staff was great. Listen to their recommendations! Great restaurants were suggested. Thank you so much!
Lovely Property in great location. It is the station area so it’s good location for traveling around but a bit on the dirty side. Lovely Alessandra offering a great service and a lot of advice. Her restaurant suggestions are great. Would highly recommend this place, it’s pristine and very nice.
The B&B was great. Its kept clean and nice. All amenities are great as well. Whilst the location of the B&B is good with reference to connectivity, the area around can be too noisy later into the night and early in the Morning. Overall a good experience.
Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you.
Check-in was seamless and the staff were so helpful and kind providing tons of recommendations for food/drinks. The bed was comfortable and the room was clean. There was a tiny bit of mold in the shower but nothing terrible. Location near the train station makes this a good choice for 1 night before a train.
Check-in at specific time, staff will contact you through email/whatsapp beforehand.
Highly recommend this stay. My room is "life", it is clean and spacious. Bed is comfortable.
The building has a small elevator we can use.
The room was huge! The largest that we have stayed in during our 6 week travels through Europe. Everything was clean and the mini bar prices were very reasonable and also free tea and coffee station in reception. The owner was extremely helpful and lovely.
It was easy to locate and taxi dropped us right outside but even if coming via the train or bus station the location would be perfect for this too.
I would recommend this hotel if the location is where you want to be in Naples - we used this as a 1 night stay after arriving by flight but leaving by bus so perfect for our needs.
The property is very close to the train station. The area isn’t nice, but the room and facilities were a very welcome surprise. Beautiful room, very comfortable and the staff was fantastic.
The room was excellent: two windows with a view of Vesuvius. It was clean and comfortable. Getting up to the room involved several flights of stairs, though there was a rickety one-person lift which took you up one flight. Although it’s a “B and B” only bed is available, and no breakfast apart from coffee.
The check in and whatsapp options were easy and nice. The service was exceptional and the kindest lady was there to great us who also gave us recommendations. The location was okay but all other things perfect.