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Very clean and convenient - close to great dining and shops.
Jennifer
Stayed 1 night in Apr 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on May 2, 2024
Thank you very much for staying at Hotel Metropolitan Nagano. Thank you again for taking the time to give us your feedback.We appreciate your kind words of praise regarding the cleanliness of the hotel. We are also very pleased to hear that you were satisfied with the restaurants and stores in the vicinity of our hotel. Did you purchase any souvenirs from Nagano?We hope that your stay with us this time was a wonderful memory for you. We will continue to strive to make our hotel a comfortable place to stay, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
Dear SawakoThank you very much for staying at Hotel Metropolitan Nagano. We would like to thank you again for your feedback in the midst of your busy schedule.How was your sightseeing in Nagano? We are glad that you enjoyed your trip around our hotel. Nagano has great natural mountains and hot springs. We also have local delicacies such as “Shinshu soba” and “oyaki”. We look forward to welcoming you back to Nagano again someday.We will continue to strive to make our hotel a comfortable place to stay, and we look forward to your continued patronage. Thank you very much for your valuable feedback.
Excellent location connecting to shopping mall and train station.
Yen-Ju
Stayed 1 night in Apr 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Apr 28, 2024
Dear Yen-JuThank you very much for staying at Hotel Metropolitan Nagano. We would like to thank you again for taking the time to provide us with your feedback.There were many stores near the hotel, were you able to get your favorite souvenirs? We hope your trip was more wonderful and memorable.We will continue to strive to make our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
I was pleasantly surprised by this hotel! Affordable and connected to the Nagano train station. There is a nice shopping area nearby as well for gifts for family and food for yourself in your room. Highly recommend this hotel!
Christopher
Stayed 2 nights in Mar 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Apr 24, 2024
Dear ChristopherThank you very much for staying at Hotel Metropolitan Nagano. We would also like to thank you for your warm words about our hotel.All of us at Hotel Metropolitan Nagano are very pleased to hear your very high evaluation and warm words. We are relieved to hear that you had a wonderful and memorable stay at our hotel.We will continue to strive to provide you with an elegant, high-quality time and space where you can relax and enjoy yourself. We sincerely hope that you will continue to patronize us. We all look forward to welcoming you again. Thank you very much for your kind attention.
Andrea 様この度はホテルメトロポリタン長野をご利用いただきまして、誠にありがとうございます。お忙しい中、当ホテルをご評価いただきまして、重ねて御礼申し上げます。快適にご利用いただけたようで、安心しました。当ホテルは、お客様のお声を大切にして参りたいと思っておりますので、お気づきの点やお感じなった事など、お気軽にお申し付けくださいませ。今後とも変わらぬご愛顧を賜りますよう、よろしくお願い申し上げます。この度はご評価いただきまして、誠にありがとうございました。
6/10 Okay
Corinne
Travelled with family
Apr 9, 2024
Liked: Cleanliness, staff & service
Although the room was small, the staff was very friendly and helpful. They stored or luggage early before check-in and then the next day after check out. Pillows were very lumpy.
Corinne
Stayed 1 night in Apr 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Apr 23, 2024
Dear CorinneThank you very much for staying at Hotel Metropolitan Nagano. Thank you again for taking the time to give us your feedback.We are relieved to read that you had a pleasant stay with us. We are also very pleased to hear your warm words to our staff. I am relieved to hear that we were able to keep your luggage and that your trip was a pleasant one. We hope that your stay with us was a wonderful memory for you.We will continue to strive to make your stay in our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
Dear LeRoyThank you very much for staying at our hotel. We would like to thank you again for taking the time to give us your feedback.We are relieved to read that you enjoyed your trip to Nagano centering on our hotel. We hope that your stay in Nagano was a wonderful and memorable one. We hope that your Nagano sightseeing was a wonderful memory for you.We will continue to strive to make our hotel more comfortable, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Hotel is connected to the train station very convenient.
Ted
Stayed 3 nights in Apr 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Apr 23, 2024
Dear TedThank you very much for staying at Hotel Metropolitan Nagano. We would like to thank you again for your feedback amidst your busy schedule.We read your feedback and thank you very much for your stay mainly at our hotel. The distance between Nagano station and the hotel is very close, so we hope you had a comfortable trip. Did you enjoy the local cuisine of Nagano?We will continue to strive to make our hotel more comfortable, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Very convenient location. If you’re staying in Nagano, it’s very likely you’re using it as a base to explore other areas such as the snow monkey park or Matsumoto. The hotel is right beside Nagano train station.
The amenities provided are also top notch, service is excellent. No complaints, highly recommend.
Christopher Chung Hao
Stayed 3 nights in Mar 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Apr 23, 2024
Dear Christopher Chung HaoThank you very much for staying at Hotel Metropolitan Nagano. We would also like to thank you for your warm words about our hotel.All of us at Hotel Metropolitan Nagano are very much impressed by your very high evaluation and warm words. We are very happy to hear that you were satisfied with our staff's service. Thank you very much for your kind contribution.We will continue to strive to provide you with an elegant, high-quality time and space where you can relax and enjoy yourself. We sincerely hope that you will continue to patronize us. We all look forward to welcoming you again. Thank you very much for your kind attention.
Great position close to the train station and commercial area.
Maurizio
Stayed 4 nights in Mar 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Apr 22, 2024
Dear MaurizioThank you very much for staying at Hotel Metropolitan Nagano. We would like to thank you again for taking the time to provide us with your feedback.We are relieved to read that you enjoyed your trip around our hotel. We hope that your trip was more comfortable as there are many stores near the hotel. We hope you were able to see many souvenirs of Nagano.We will continue to strive to make our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Dear ariaThank you very much for choosing Hotel Metropolitan Nagano. Thank you again for your valuable feedback.We are relieved to hear that you had a pleasant stay at our hotel. How was your trip to Nagano? We hope it was a wonderful memory for you. We hope that you will choose our hotel again the next time you come to Japan.Thank you very much for your valuable feedback.
Easy access to Nagano station and snow mokey park.
Soe Moe
Stayed 2 nights in Mar 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Mar 16, 2024
Dear Soe MoeThank you very much for staying at Hotel Metropolitan Nagano. We would like to thank you again for your feedback amidst your busy schedule.We read your feedback and thank you very much for your stay mainly at our hotel. We hope you had a pleasant stay at our hotel, as it was very close to the Nagano station. How did you like our hotel facilities and services? We would be happy if your trip was a wonderful memory for you.We will continue to strive to make our hotel more comfortable, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Lovely comfy room and lovely people at the Reception.
DESLIE
Stayed 1 night in Feb 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Mar 3, 2024
Dear DESLIEThank you very much for staying at our hotel. Thank you again for taking the time to give us your feedback.We are relieved to read that you had a generally comfortable stay with us. We are very happy to hear that you were satisfied with your room. Your warm words to our staff are also very much appreciated. We hope that your stay with us this time was a wonderful memory for you.We will continue to strive to make your stay in our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
Very convenient; great location with easy access to transportation around the area and food.
Verified traveller
Stayed 1 night in Feb 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Feb 25, 2024
Thank you very much for staying at our hotel. We would like to thank you again for taking the time to provide us with your feedback.We read your comments and hope that you found the access from the hotel to the various sightseeing spots to be comfortable. Did you see the national treasure Zenkoji Temple? We hope your Nagano sightseeing was a wonderful memory for you.We will continue to strive to make our hotel more comfortable, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Everything that the advertisement showed was good.
Siddartha
Stayed 3 nights in Jan 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Feb 8, 2024
Dear SiddarthaThank you very much for choosing our hotel. Thank you again for your valuable feedback.We are relieved to hear that you had a pleasant stay at our hotel. Our hotel is conveniently located near Nagano Station. It is an ideal hotel for sightseeing in Nagano.We hope that you will choose our hotel again the next time you visit Japan. Thank you very much for your valuable feedback.
Stopped 2 nights to do some local tourist things. Right next to Nagano station which has a few restaurants and many more over the road. Checkin was easy. We arrived well before checkin time so they stowed our luggage and delivered it to the room before we returned. Easy.
Ian
Stayed 2 nights in Jan 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Feb 7, 2024
Dear IanThank you very much for staying at our hotel. We would like to thank you again for your feedback in the midst of your busy schedule.We are relieved to read that you enjoyed your trip around our hotel.How was your sightseeing in Nagano? Nagano has natural mountains and hot springs. You can also enjoy local delicacies such as "Shinshu Soba" and "Oyaki". We look forward to welcoming you back to Nagano one day. Thank you very much for your valuable feedback.
Dear MichaelThank you very much for staying at our hotel. We would like to thank you once again for your feedback in the midst of your busy schedule.We are relieved to read that you enjoyed your trip to Nagano with our hotel at the centre of your stay. We hope that you found the access to the tourist attractions from the hotel comfortable. How was your sightseeing in Nagano? We hope that your sightseeing in Nagano was a wonderful memory for you.We will continue to strive for a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Right next to Nagano station. It was very convenient. The room was very clean but bit old. The staff were very friendly.
Naomi
Stayed 2 nights in Jan 2024
Response from ホテルメトロポリタン長野 くちこみ担当 on Jan 25, 2024
Dear NaomiThank you very much for staying at our hotel. Thank you again for taking the time to give us your feedback.We are very happy to read your comments and warm words to our staff. Although our facilities may seem a bit classical, we will soon celebrate our 30th anniversary thanks to you. We hope that your stay with us this time was a wonderful memory for you.We will continue to strive to make your stay in our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
Great location - central to all things in Nagano and easy for day trips given its connection to the station. The Nagano Station mall has everything you need! Staff were very friendly, allowed for luggage storage and answered all questions we had. Rooms are clean and decent size.
Jiing Yuan
Response from ホテルメトロポリタン長野 くちこみ担当 on Jan 19, 2024
Dear Jiing YuanThank you very much for staying at our hotel. Thank you again for taking the time to give us your feedback.We are relieved to read that you had a generally comfortable stay with us. As the hotel is located in the center of Nagano City, I am sure you had easy access to various places. We are very happy to hear your warm words to our staff. We hope that your stay with us this time was a wonderful memory for you.We will continue to strive to make your stay in our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
Nice hotel attached to Nagano station, making it very convenient!
Jacqueline
Response from ホテルメトロポリタン長野 くちこみ担当 on Dec 24, 2023
Dear JacquelineThank you very much for staying at our hotel. We would like to thank you again for taking the time to give us your feedback.We are relieved to read that you enjoyed sightseeing and shopping around our hotel. Our hotel is very conveniently located near major train stations. We hope you will continue to use our hotel for both sightseeing and business.We will continue to strive to provide a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Second time staying here as stopover before going to Nagano ski resorts. Fantastic location and spacious rooms, especially the one that can add in a third bed.
Verified traveller
Stayed 1 night in Dec 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Dec 24, 2023
Thank you very much for staying at our hotel. We would like to thank you again for taking the time to give us your feedback.We are relieved to read that you enjoyed sightseeing and shopping around our hotel. Our hotel is very conveniently located near major train stations. We hope you will continue to use our hotel for both sightseeing and business.We will continue to strive to provide a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Spacious rooms with lots of nearby food options and next to the twin station.
Reggie
Stayed 2 nights in Dec 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Dec 24, 2023
Dear ReggieThank you very much for choosing our hotel. Thank you again for your valuable feedback.We are relieved to hear that you had a pleasant stay at our hotel. Our hotel is conveniently located near Nagano Station. It is an ideal hotel for sightseeing in Nagano.We hope that you will choose our hotel again the next time you visit Japan. Thank you very much for your valuable feedback.
10/10 Excellent
JUSTIN
Travelled with family and small children
Dec 2, 2023
Liked: Cleanliness, staff & service, amenities
enjoyed our stay here for 2 nights! hotel is convenient to the JR line as well as the bus terminals.
JUSTIN
Stayed 2 nights in Nov 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Dec 24, 2023
Dear JUSTINThank you very much for choosing our hotel. We would also like to thank you again for your valuable feedback.We are relieved to hear that you enjoyed your stay at our hotel. Nagano has many sightseeing spots, and we hope you will visit our hotel again when you come back. We sincerely hope that we can help make your trip a memorable one. Thank you very much for your valuable feedback.
Dear JunThank you very much for staying at our hotel. Thank you again for taking the time to give us your feedback.We are relieved to read that you had a pleasant stay in general. It is a great honor for us to receive your high evaluation.We will continue to strive to make your stay in our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
Right next to Nagano station with a covered link to hotel.
Alice
Stayed 1 night in Oct 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Oct 30, 2023
Dear AliceThank you very much for staying at our hotel. We would like to thank you again for taking the time to give us your feedback.We are relieved to read that you enjoyed your trip around our hotel. The large eaves at Nagano Station will make your travel easier even on bad weather days. Did you have any inconvenience during your stay at the hotel?We will continue to strive to provide a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
10/10 Excellent
Ayumi
Oct 20, 2023
Wonderful breakfast buffet.
Ayumi
Stayed 2 nights in Oct 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Oct 23, 2023
Dear AyumiThank you very much for choosing our hotel. We would also like to thank you again for your valuable feedback.We are relieved to hear that you enjoyed your stay at our hotel. We hope you enjoyed our breakfast featuring Nagano's local cuisine. Nagano has many tourist attractions, and we hope you will visit our hotel again when you come back. We sincerely hope that we can help make your trip a memorable one. Thank you very much for your valuable feedback.
This hotel is astounding. Even with it being connected to the Nagano train station it was relaxing and quiet. Easy access to all of Nagano. Wonderful buffet breakfast as well.
Elizabeth
Stayed 2 nights in Oct 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Oct 15, 2023
Dear ElizabethThank you very much for using our hotel this time. Thank you again for your valuable feedback.We are glad to hear that you had a comfortable stay at our hotel. Our hotel is conveniently located near Nagano Station. This hotel is perfect for sightseeing in Nagano.We hope that you will stay at our hotel the next time you come to Japan. Thank you very much for your valuable feedback.
Everything you need in a hotel adjacent to the train station.
Eve
Stayed 1 night in Sep 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Sep 24, 2023
Dear EveThank you very much for choosing our hotel. Thank you again for your valuable feedback.We are relieved to hear that you had a pleasant stay at our hotel. Our hotel is conveniently located near Nagano Station. It is an ideal hotel for sightseeing in Nagano.We hope that you will choose our hotel again the next time you visit Japan. Thank you very much for your valuable feedback.
Perfect location 5mn walk from the Nagano train station, various bus are around the location, very convenient
The hotel room is spacious, old standard style, very clean and quiet.
The breakfast is boring, need to improve
Bich
Stayed 2 nights in Sep 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Sep 21, 2023
Thank you very much for choosing our hotel. Thank you again for your valuable feedback.We are relieved to hear that you had a pleasant stay at our hotel. We are very sorry that we could not meet your breakfast request.Our hotel is conveniently located near Nagano Station, and we hope that you will consider staying with us again on your next visit to Nagano. Thank you very much for your valuable feedback.
Clean, excellent customer service. Convenient location, close to many food options, shopping and station. Would stay here again.
Ellen
Stayed 2 nights in Sep 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Sep 17, 2023
Dear EllenThank you very much for staying at our hotel. We would like to thank you again for your kind words of praise despite your busy schedule.We are relieved to read that you enjoyed sightseeing and shopping around our hotel. Our hotel is very conveniently located near major train stations. We hope you will continue to use our hotel for both sightseeing and business.We will continue to strive to provide a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
Great convenient location, rooms a little tired and bed a little hard, but all in all a good stay.
Verified traveller
Stayed 1 night in Sep 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Sep 14, 2023
Thank you very much for staying at our hotel. We would like to thank you again for your feedback in the midst of your busy schedule.How was your sightseeing in Nagano? We hope you enjoyed sightseeing and shopping around our hotel. Nagano has great natural mountains and hot springs. There are also local delicacies such as "Shinshu Soba" and "Oyaki". We look forward to welcoming you to Nagano again someday.We will continue to strive to make our hotel a comfortable place to stay, and we look forward to your continued patronage. Thank you very much for your valuable feedback.
Very easy access from Nagano station, both buildings are connected by indoor passageways.
The hotel staff were very kind and they printed the duty free store options for us by request. The breakfast buffet was gorgeous including the local meals and drinks, such as tasty apple juice and sake. I thought the room was larger than other popular business hotels’ in Japan.
Hiromi
Stayed 2 nights in Jul 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Jul 20, 2023
Thank you very much for staying at our hotel. We would also like to thank you for your warm words about our hotel.We are very pleased to hear your very high evaluation and warm words. Your kind words are an encouragement to our staff. Thank you very much.We will continue to strive to provide a hotel where you can relax and enjoy your stay. We sincerely hope that you will continue to patronize us. We all look forward to welcoming you again. Thank you very much for your kind attention.
Dear AndrewThank you very much for staying at our hotel. Thank you again for taking the time to give us your feedback.We are relieved to read that you had a pleasant stay in general. It is a great honor for us to receive your high evaluation.We will continue to strive to make your stay in our hotel as comfortable as possible, and we look forward to your continued patronage. We look forward to seeing you again someday in the future. Thank you very much for your valuable feedback.
It was very convenient to the railway station and all the shops and restaurants around it.
The room was very pleasant.
Judy
Stayed 1 night in Jun 2023
Response from ホテルメトロポリタン長野 くちこみ担当 on Jul 2, 2023
Dear JudyThank you very much for staying at our hotel. We would like to thank you again for taking the time to give us your feedback.We are relieved to read that you enjoyed sightseeing and shopping around our hotel. Our hotel is very conveniently located near major train stations. We hope you will continue to use our hotel for both sightseeing and business.We will continue to strive to provide a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.