na Clot Tours and Activities

Excellent staff and condition of the room and property. Because it is an historic location located within castle walls, it does not have an elevator. The hotel also has multiple buildings which may require shuttle. For those who love history and not as much for those who want to shop and dine.

The best thing about this hotel is the view and it is gorgeous! Property is very clean and well kept. I did like that it was adults only. Plenty of chairs and umbrellas to lay out. This property is very isolated, there is not a beach nearby or restaurants within walking distance we felt mislead by this. We do not do all inclusive because we thought there were restaurants close by we could walk to and we don’t like to be locked in, not the case. With that being said, the breakfast and dinner buffets were good. Lots of choices. Would have been nice to have a menu to choose from as we don’t like heavy meals for dinner. Lunch is ala carte, lots of choices and food was really good. One day the special was paella and sangria, it was one of my favorites! Very flavorful. The rooms are HOT, even with the blackout curtain closed. No ventilation in bathroom so it adds to heat in the room. If you are looking for a place to stay and relax, this is the perfect property.

I feel that this hotel doesn't warrant 5 stars. It didn't feel luxurious at all. Things I did not like: - not being given any information upon check in such as info on breakfast timings, telephone number for the main desk, info on the pool and sun loungers etc - having to run down to reception after a shower as I was not given a hairdryer in my room and was not told the telephone number for reception - the scramble to get a sun lounger by the pool, it was insanely busy all day every day. And you are not told that the nicer beds have a minimum spend attached - I didn't like the attitudes of the other guests, I overheard them speaking very poorly to the staff/waiters/waitresses.