Outdoor pool, free cabanas, pool umbrellas

Reviews of Iberostar Grand Rose Hall - Adults Only - All Inclusive

5 out of 5
Iberostar Grand Rose Hall - Adults Only - All Inclusive
Rose Hall Main Road, Montego Bay, Saint James

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1006 reviews" "
Rating 8 - Good. 187 out of 1006 reviews" "
Rating 6 - Okay. 74 out of 1006 reviews" "
Rating 4 - Poor. 22 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is friendly. Looks are nice. However beaches are unkept and food was absolutely terrible. As a VIP, I was actually charged for my room upgrade.
Stayed 5 nights in May 2024

6/10 Okay

Brianne

Travelled with group
Liked: Staff & service
Staff and everyone friendly! The food was lacking.
Stayed 5 nights in May 2024

10/10 Excellent

Lauren, Liberty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very positive and helpful. Always wanting to make sure that you're having a great stay. If there's anything you're needed it's attended to. We had a great time as a family and no problems or concerns whatsoever. It's a beautiful property and the beach area is perfect. Lots of good food options and snack options, even a beach grill during the day. We will be back
Stayed 6 nights in May 2024
Response from Quality Manager on May 22, 2024
Dear Lauren,A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day.Kind regards,Iberostar Grand Rose Hall

8/10 Good

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit outdated but clean. Room is cleaned twice a day. Staff is friendly and provides a lot of activity throughout a day. Sometimes you can’t get to the restaurant because “first come first serve “ policy and no reservation.
Stayed 10 nights in May 2024
Response from Quality Manager on May 22, 2024
Dear guest,It has been a pleasure to serve you and receive your kind words. We will be sure to pass on your constructive comments to the relevant departments for revision. Please come back again soon so we can exceed all of your expectations.Best Regards,Iberostar Grand Rose Hall

10/10 Excellent

sergio antonio rizo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good quality, service is great, cleanliness is top notch. Alcohol selection is good. Tequila variety needs improvement but they were very expedited to accommodate our request. Our butlers were on top of every need. We booked an ocean front room which had incredible unobstructed views. Thanks to everyone especially Kerry and Shamar which made us feel welcomed. And Cassandra and Kanesha who are the best bartenders.
Stayed 6 nights in May 2024
Response from Quality Manager on May 22, 2024
Dear Sergio,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Iberostar Grand Rose Hall

10/10 Excellent

Lori Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway!
Stayed 3 nights in May 2024
Response from Quality Manager on May 22, 2024
Dear Lori Anne,We would like to thank you for choosing us for your holiday and we are honoured to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future.Regards,Iberostar Grand Rose Hall

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Our Butler was super fantastic! Loved everything!
Stayed 3 nights in May 2024
Response from Quality Manager on May 15, 2024
Dear guest,We would like to thank you for choosing us for your holiday and we are honoured to know that we have lived up to your expectations. Please come back and see us again in the future.Best regards,Iberostar Grand Rose Hall

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, it is clean, services are exellent, the only thing I did not like it is not so good condition under the water on the beach - a lot of grass, otherwise everything is excellent.
Stayed 11 nights in Apr 2024
Response from iberostar on Apr 22, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excellent

Manjit

Stayed 5 nights in Apr 2024

8/10 Good

Horace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and really enjoyed this adults only resort. Plenty of activities taking place daily. Looking forward to our next stay.
Stayed 5 nights in Apr 2024
Response from iberostar on Apr 17, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 Good

NANDRANIE

Travelled with group
Liked: Cleanliness, staff & service
The staff are very nice and the layout of the property is beautiful. Cleaning staff does a wonderful job keeping the entire property clean and neat. The entertainment staff are super friendly and fun. Kyash, Lisa, Sapphire were all amazing including the DJ. Also Karl is super warm and welcoming.I didn't like the food. The taste was off and there were limited options. Breakfast was the only good meal we enjoyed. In the room, the shower head is directly above your head and wets your hair every time you shower. No way to avoid it. Also the bathroom has double doors that open outwards with full body mirrors. However when you close the bathroom door, the mirrors is then inside the bathroom. That was the only mirrors. That sucks if you need to get dressed, do your makeup and comb hair. You have to wait until your partner/friend/family finished using the toilet before having access to the mirrors. Also laundry service was a problem. Make sure upon arrival if you want to have laundry service, upon arrival ask for extra laundry bags and forms. Otherwise you will have to wait about an hour for them to bring it to you. Had a bad experience with that. Also my beautiful scarf got ruined, so be aware of using there laundry service.
Stayed 4 nights in Apr 2024
Response from iberostar on Apr 8, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Kent, ALBUQUERQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was as advertised, very nice, friendly and proactive staff, food, entertainment and beaches were excellent.
Stayed 7 nights in Mar 2024
Response from iberostar on Apr 8, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

william spencer

Liked: Cleanliness, staff & service, property conditions & facilities
5 nights early January 2024 ocean view suite. Excellent service v good facilities and great dining options. Recommend club membership at check in special rate available if you just want the limited beach access with bar service and cabana’s.
Stayed 5 nights in Jan 2024
Response from iberostar on Mar 20, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

James, Weston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property, amenities and staff were all top notch. My daughter and I felt safe and secure at this beach front property, it was the right place to unplug. The food and entertainment were also great. Looking forward to booking with them again soon!
Stayed 3 nights in Mar 2024
Response from iberostar on Mar 20, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Dmitri

Stayed 2 nights in Mar 2024
Response from iberostar on Apr 5, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort with efficient and beautiful people
Stayed 4 nights in Mar 2024
Response from iberostar on Mar 20, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Mar 2024
Response from iberostar on Mar 20, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Franklin Ernesto, Astoria

Travelled with group
Liked: Cleanliness
I have stayed at Iberostar hotel in Barcelona before and the service was phenomenal. Because of this, I decided to stay at Iberostar Grand Rose Hall with a group of friends. Unfortunately, the experience that we were expecting was never provided. From rude/ unfriendly staff (specially at the pool bar), limited alcohol selection, drinks quality-poor, outdated decor and a hard time RSVPing for the restaurants are my main disappointments. This hotel is not a 5 star all inclusive as advertised. I would rate it a 3 star at the most. After this trip, I don’t think I will stay in another Iberostar hotel. Lastly, if you have the option to stay at a better all inclusive hotel in Jamaica, go ahead and do it.
Stayed 4 nights in Dec 2023
Response from iberostar on Mar 12, 2024
Dear Guest,We are deeply sorry to read that we failed to meet your expectations in so many areas and more importantly not having been informed whilst you were here in our hospitality as it would have given us an opportunity to primarily find a solution to any issues you were not happy with and more importantly ensure that you were then able to fully enjoy your holiday with us.Finally we would like to say that your comments are invaluable in helping us create the ideal holiday experience and we really hope you will allow us another opportunity to show you that your holiday experience can be improved.Best regards,Quality Manager

10/10 Excellent

Ghasem

Liked: Property conditions & facilities, room comfort
Stayed 11 nights in Feb 2024
Response from iberostar on Mar 12, 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excellent

Gabriella Sara, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the facilities were great and dining was fantastic. Overall a easy, safe and lovely experience.
Stayed 7 nights in Feb 2024
Response from iberostar on Mar 12, 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excellent

Jola O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accomodating
Stayed 4 nights in Feb 2024
Response from iberostar on Mar 12, 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excellent

Arsen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my wife and friends. We had a very memorable time. The hotel staff was very friendly and helpful. I should mention amazing butler services provided by Andre and Alain. The premises were really top notch, lots of delicious food and entertainment options.
Stayed 5 nights in Feb 2024
Response from iberostar on Mar 12, 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great reaort!
Stayed 7 nights in Jan 2024
Response from iberostar on Feb 5, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Good

Donna Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, our rooms were spacious, updated and very clean. Overall the food was good and all the staff did everything they could to accommodate us. I would definitely recommend staying there!
Stayed 9 nights in Jan 2024
Response from iberostar on Feb 1, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards, Quality Manager

10/10 Excellent

Venessa Yvonne

Stayed 7 nights in Jan 2024
Response from iberostar on Jan 31, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Charonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from iberostar on Jan 31, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Essence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience, was amazing! Only thing I didn’t like, was having to leave ❤️ 🇯🇲🥰 Thank you!
Stayed 3 nights in Jan 2024
Response from iberostar on Jan 31, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is gorgeous. The staff is friendly and attentive.The food options were very good. Travis at the pool bar is an amazing character. Always making us laugh. Rommel was the best butler EVER!!! He was always available whenever we needed something. He always took care of everything.
Stayed 6 nights in Jan 2024
Response from iberostar on Feb 5, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from iberostar on Jan 17, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Nichola

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024
Response from iberostar on Jan 17, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Good

Carlloyd

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024
Response from iberostar on Jan 17, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

CRYSTAL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall it was a good, quick getaway but not a wow factor destination by any means. Really pretty place to get some sun and enjoy the beach. Food was not impressive and the restaurants are basically the same food as the buffet served in a different setting. The staff is nice, but not that friendly. Went shopping outside of the resort - NOT A GOOD IDEA. The town is very sketchy and unsafe. There are so many other good places to go, so this was a one time deal to come here.
Stayed 4 nights in Jan 2024
Response from iberostar on Jan 17, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Ahmad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good food, and entertainment. Was our second time visiting and they have been consistent both times.
Stayed 6 nights in Dec 2023
Response from iberostar on Jan 8, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We decided to spend New Years on an island and chose the Iberostar Grand at Rosehall from browing You Tube. It was an excellent choice. The breakfast, lunch and dinner buffets offered a rich variety of foods that made it hard to keep our diets as we found out when we returned home. The staff was friendly and extremely helpful. We met lots of interesting people with similar interests. Our room was spic and span. The grounds were inviting. The manager bent over backwards to help us when we had a small problem. I would recommend this hotel highly to anyone who wishes a carefree, delightful respite.
Stayed 7 nights in Dec 2023
Response from iberostar on Jan 8, 2024
Dear Guest,Thank you for choosing our hotel for your recent holiday. We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excellent

Walid, plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff. Great property. Very difficult to get French fries though for some reason :)
Stayed 12 nights in Dec 2023
Response from iberostar on Jan 8, 2024
Dear Guest,Thank you for choosing our hotel for your recent holiday. We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

2/10 Terrible

??????

Stayed 3 nights in Dec 2023
Response from iberostar on Jan 31, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Joseph Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from iberostar on Feb 7, 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the only place I will stay when I am there and I have tried many.
Stayed 4 nights in Nov 2023
Response from iberostar on Dec 11, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excellent

Chekeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from iberostar on Dec 19, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Excellent

Vincent

Stayed 4 nights in Sep 2023
Response from iberostar on Dec 19, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Crispin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a VIP access hotel we got upgraded to a better room with a butler. It was a great experience and we loved all the food. Would come back again!
Stayed 4 nights in Nov 2023
Response from iberostar on Dec 11, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excellent

IAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was far beyond our expectations. We will definitely stay there again and again
Stayed 7 nights in Nov 2023
Response from iberostar on Dec 11, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excellent

Gabriel

Stayed 3 nights in Nov 2023
Response from iberostar on Dec 11, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excellent

Nabeel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a honeymoon or anniversary!
Stayed 7 nights in Oct 2023
Response from iberostar on Nov 14, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Valentine was awesome!
Stayed 4 nights in Sep 2023
Response from iberostar on Nov 14, 2023
Dear Guest,Thank you for choosing our hotel for your recent holiday.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

2/10 Terrible

sumit

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from iberostar on Nov 1, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.Although it would appear this was not the perfect fit for you and your partner/family, we hope you will join us again at one of our many other beautifully located Iberostar hotels for your next holiday.Best regards,Quality Manager

10/10 Excellent

Danilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and responsive. The food and drinks did not disappoint. Absolutely, loved the beach and ambiance at the pool area. The room was clean and very spacious. The hammock in the balcony was a plus and the jacuzzi tub was great!
Stayed 3 nights in Oct 2023
Response from iberostar on Nov 1, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 Good

Sheila

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bulter Service was not as expected. We had 2 bulter serving about 15 rooms. Requests were slow and limited.
Stayed 3 nights in Oct 2023
Response from iberostar on Oct 23, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect clean and great service
Stayed 6 nights in Oct 2023
Response from iberostar on Oct 23, 2023
Dear Guest,Thank you for choosing our hotel for your recent holiday.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from iberostar on Oct 19, 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager