Thanks for staying with us. We appreciate your feedback!

Thank you for choosing to stay with us! We appreciate your five-star rating and hope to welcome you back again soon!

Dear Sofía,It was an honor to host you at Knickerbocker on the Lake. Thank you for taking a moment to let us know you had an excellent stay, and we appreciate you highlighting our desirable location. Come back soon!

Dear Rebecca,Thank you for taking a moment to write a review. We are honored to learn you enjoyed your stay with us, particularly highlighting our convenient location and welcoming environment. Thank you for choosing to stay at Knickerbocker on the Lake and we look forward to seeing you next time.

Dear Mario,We're delighted to hear you found our service excellent! Our team is dedicated to providing top-notch service, ensuring every guest has a memorable experience. Thank you for acknowledging our efforts, and we can't wait to welcome you back to Knickerbocker on the Lake for another fantastic stay.

Dear Tali,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Knickerbocker on the Lake!

We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about cleanliness and service as well as for any issues with the blow dryer. Your comments will be shared with our team for improvement. If you plan to be in the area again, please consider coming back to see us.

Dear Jolynn, We're thrilled to hear that you had a wonderful stay with us! Thank you for your kind words about our updated suites and well-maintained common areas. It's fantastic to know that you found the bed comfortable and enjoyed all of our room amenities. Should your travels bring you back to the area, we'd love to welcome you again for another fantastic stay!

Dear Dennis,Thank you so much! Your kind words are a treat, as we take great pride in the guest experience at Knickerbocker on the Lake. We look forward to seeing you again!

Dear RyanThank you for choosing Knickerbocker on the Lake and for taking a moment to share your five-star experience! We are thrilled to hear that you enjoyed your recent visit with us. It was a sincere pleasure to host you and we hope to welcome you back for another memorable stay in the future.

Dear Augie,Thank you for taking the time to leave a review. We apologize for any inconvenience and lack of service received, and thank you for sharing your concerns so we may improve the experience of future guests. We hope you will consider staying with us again soon.

Hi Sheila,Thefts on Kia & Hyundai vehicles have skyrocketed by over 1000% since 2020. We have a longstanding policy not to permit Hyundai and Kia vehicles in our parking lot as these vehicles seem to cause more harm than good. You indicated that you were aware of this fact, however, when you indicated after the break-in that you opted not to use the vehicle cover you brought with you and when you refused the steering wheel lock that we provide for these vehicles at check-in. Notwithstanding our prohibition on these vehicles in our parking lot, our staff initiated a one-time policy exception, allowed your vehicle into the parking lot, and watched your vehicle for nearly the entire night on our security cameras. The average Hyundai / Kia vehicle theft takes about 45 seconds, yet our staff was able to interrupt the attempted theft and prevent your vehicle from being stolen.As we discussed, I do not regret that our staff made an exception to our 'No Hyundai / Kia parking' in our overnight lot as this was the clear difference between towing home a break-in and renting another car to drive home while you wait for the police department to find your vehicle. I only regret that this event had an impact on your perception of the value of the room you enjoyed.

Dear Tracey,We're so happy to know that you had a great time with us overall and that you enjoyed our wonderful accommodations. Thank you so much for the perfect rating and we hope to see you again soon.

Dear Alton,Thank you for your feedback. We're disappointed to hear your concerns regarding your room and the value of your visit. Our team continuously strives to improve and will consider your feedback. It would be a pleasure to welcome you back and impress you with a better stay.

Dear Jessica,We're delighted to know the historic charm of Knickerbocker on the Lake, combined with modern comforts, provided the respite you needed during your business weekend. We look forward to your next visit, hoping to be your chosen spot for relaxation and comfort amidst your busy schedule.

Dear Steven,Thank you for being our guest and sharing your feedback. While we are happy you found our accommodations to be clean and comfortable, we are sorry you weren't more impressed overall. Your feedback will be shared with the team, as we are always working to improve. We hope you'll reconsider and give us another opportunity to impress you with our lovely, historic charm.

Dear Sharon,It was a pleasure to welcome you to Knickerbocker on the Lake and we are delighted you had such a wonderful stay. Your kind comments about our spacious, clean accommodations are truly appreciated and will be shared with the team. We look forward to welcoming you back for another great visit.

Dear Steven,We're so happy to know that you had a great time with us overall. That being said, we'll keep your feedback in mind regarding our amenities, as we are always looking to improve. Thank you, and we hope to see you again soon.

Dear Michael,Thank you for taking the time to share your thoughts with us. We are glad that our high standards of cleanliness made a positive impact on your stay with us. The best compliment is that you recommend us to other guests. We look forward to welcoming you back for another great stay.

Dear Jamie,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose us again in the future.

Dear Jamie,Thank you so much for your perfect rating and kind words about our lovely hotel. Our team is always seeking new ways to improve our facilities and the services we offer our guests, so your suggestion will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon!

Dear Renee,Thank you for continuously choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful getaway, and we're thrilled to be your go-to destination in the area. It's great to read you're always able to enjoy a delicious meal at The Knick! The pleasure was all ours, and we can't wait to welcome you back.

Dear Anna,Thank you for your recent stay and for taking the time to share your valuable comments. While we're glad you enjoyed our great location, we're sorry to hear we fell short of meeting all of your expectations and that our accommodations are not as updated as you were expecting. Please accept our apologies if you did not receive the standard of service our team usually provides. We consider all feedback an opportunity to continually review guest satisfaction and areas where improvements could be made. We're grateful for your insightful comments.

Dear Corey,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that wasn't the case during your entire visit. We can assure you that what you have described is not typical of a trip to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Patrick,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any concerns you had in your room and for any inconvenience this may have caused you. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Eric,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful experience, so we're glad you enjoyed your overall visit. However, we offer our sincere apologies for any miscommunication there was at check-in. Your comments have been noted and will be discussed with our team. Nevertheless, we trust this didn't detract too much from your trip. The pleasure was all ours, and we hope to welcome you back in the future.

Dear Caryssa,Thank you so much for highlighting our historic property and our friendly team members. We are so happy to know that you had a good time with us overall and we hope to see you again soon.

Dear Clayton,We're delighted you appreciate the historic aspects of Knickerbocker on the Lake. It's also wonderful that your room and our location added value to your stay. Your positive feedback is much appreciated, and we look forward to providing you with more enjoyable experiences in the future.

Dear Kelly,Thanks for visiting Knickerbocker on the Lake and for your feedback. We are thrilled you enjoyed your time with us on New Year's Eve! Again, we appreciate your comments and look forward to seeing you next time.

Dear Kenneth,Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to have you join us at Knickerbocker on the Lake and we look forward to your next visit.