Title: Diamond by VIAC - Ocean View Unit Located at Ritz Carlton - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Diamond by VIAC - Ocean View Unit Located at Ritz Carlton Beach condo with a fitness center and a hot tub ![Pool](https://images.trvl-media.com/lodging/31000000/30100000/30094700/30094687/34c0443a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV, offices](https://images.trvl-media.com/lodging/31000000/30100000/30094700/30094687/40de8505.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/31000000/30100000/30094700/30094687/44ad197f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/31000000/30100000/30094700/30094687/7a26a2c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/31000000/30100000/30094700/30094687/c436e44d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location A garden, a gym, and a hot tub are just a few of the amenities provided at Diamond by VIAC - Ocean View Unit Located at Ritz Carlton. Stay connected with in-room WiFi. 9.4 Exceptional ### Entire condo 1 bathroomSleeps 4420 sq ft ## Popular amenities - Beach view - Gym - Hot tub - Pool - Parking available - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Diamond by VIAC - Ocean View Unit Located at Ritz Carlton Summary: Amazing apartment with direct ocean view from the 10th floor at the luxurious Ritz Carlton 5-STAR Resort and Spa. - Access to Hotel Amenities - Pools - Restaurants - Gym - Beach The Space: Amazing apartment with direct ocean view from the 10th floor at the luxurious Ritz Carlton 5-STAR Resort and Spa. Park your car in a complimentary assigned parking space and head into the grand lobby of the world famous Ritz Carlton, Key Biscayne. You'll take the elevator up to the 10th floor and walk into your apartment with a magnificent direct ocean view. Inside you'll find a queen size bed, sofa, flat screen tv, and kitchenette. Everything at the Ritz Charlton is luxury to the extreme. Guests have access to all amenities including spa, swimming pools, restaurants and bars, tennis, nearby golf, and kids activities as well. Please note that there is no furniture on the small balcony. Please note that every hotel has its own policy in regard to pets and service animals. We strongly recommend contacting the hotel to arrange for your pets arrival. Also, we are happy to provide toiletries for your arrival, however, please note that we do not restock items during your stay. Guest Access: There is a receptionist to assist you in accessing your assigned unit. Upon arrival, kindly approach the reception desk and they will provide you with an access card to your room. The Neighborhood: SECLUDED ON A BARRIER ISLAND WITH SHIMMERING GOLDEN SAND, THIS KEY BISCAYNE RESORT PRESENTS LUXURY WITH A TROPICAL TOUCH. Not far from Miami Beach and downtown, an island escape awaits at The Ritz-Carlton Key Biscayne, Miami. Stretching along the beachfront, the luxury hotel is an opportunity to experience Miami living with redesigned ocean-view residences and suites, the renowned Cliff Drysdale Tennis Center, a Caribbean-inspired resort spa and Lightkeepers restaurant featuring Florida-sourced seafood. Getting Around: Enjoy the beautiful Miami weather by renting a bicycle on the property to explore the grounds or to venture farther afield to the many hidden bicycle trails that wind through the island. If you’re interested in getting out on the water, there are many nonmotorized activities that can be arranged through the hotel: boating, fishing, riding Jet-Skis and much more. Nearby, visit the Vizcaya Museum and Gardens — a National Historic Landmark and European-inspired estate — to not only tour the interiors of the main house but also to explore the 10 acres of gardens on Biscayne Bay as well as a serene native forest. You can also take a variety of transportation options available - Uber, Lyft, Taxi. Other Things to Note: A rental agreement from Viac Management will be sent for signature following the confirmation of each reservation. Signing this document is mandatory. NO SMOKING: This is a non-smoking rental unit. Smoking is not permitted anywhere on the property. A $500 fee will be charged if smoking is detected. KEYCARD RULE: A $60 deposit is required for the issuance of a keycard. This deposit will be fully refunded upon the return of the keycard. Failure to return the keycard will result in the deduction of the deposit as a replacement fee. We kindly remind all patrons to ensure the timely return of their keycards to avoid any unnecessary charges. Check out is at 11am unless requested and approved for later than 11am for $90. We charge an unauthorized late checkout fine of $250. For your information, please be aware that The Ritz charges a security deposit of $300 per night. This amount can be used for bar, restaurant, and hotel services. DON'T FORGET: Bring an umbrella. Miami may average a balmy 77 degrees, but it also sees its fair share of rainstorms — about 128 days each year. Also, sunscreen, swim essentials and comfortable shoes. You can walk to many areas in Key Biscayne, or if you choose to explore downtown Miami by car and walk to the many shops, restaurants and vendors. KIDS: The Ritz Kids program offers fun activities for children ages 5–12. Activities are customized to the age of each child but include fun events like face painting, animal shows, magic shows, poolside games, arts and crafts, kickball and even live “mermaids” by the pool. Snack breaks with kid-friendly treats like chicken fingers, fresh fruit, popcorn and more are included. Reserve a spot for your child by 5 p.m. the day before. TOILET: We ensure that our toilets are in perfect working condition prior to guest stay. Guests are responsible for any clogging and plumbing issues caused by flushing toilet paper, paper towels, sanitary products, and other materials. If the plumber finds evidence of such items, repair costs will be charged to the guests. \-Baby amenities such as a high chair and pack 'n play are available upon request for an additional fee, along with other baby gear to make your stay even more comfortable. •⁠ ⁠We are happy to welcome Service dogs in line with ADA guidelines at no extra charge. •⁠ ⁠Pets (Non service animal) We absolutely love pets—but for practical reasons specific to our condos, we’re unable to accommodate animals in these units. This is due to a combination of carpeted floors, HOA restrictions, and limited space, which make it hard to maintain the comfort and cleanliness we promise all our guests. Unauthorized animals are not allowed. A $550 fine will apply if an unapproved pet is detected. We truly appreciate your understanding and are always happy to recommend one of our pet-friendly single-family homes if you're traveling with a furry friend! 🐶💛 Interaction with Guests: We have 24/7 guest relations ready to assist with any questions you may have during your reservation - we are just a message or phone call away. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Microwave - Refrigerator - Stovetop ### Bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 1 bathroom - Bathtub - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels - Games ### Outdoor areas - Balcony - Garden ### Work spaces - Office ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near the bay - Near the ocean - On the waterfront ### Things to do - Gym - Hiking/biking trails - Golfing nearby - Swimming nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Garden - Property located in a resort - Unit size: 420 square feet ## Similar properties ![Pool](https://images.trvl-media.com/lodging/37000000/36390000/36388800/36388729/bec03134.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton Key Biscayne - Pool - Hot tub - Kitchen - Air conditioning 9.6 Exceptional 51 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=36388729&PinnedHotelID=36388729&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34210000/34201200/34201177/w1122h683x0y1-56d08ff8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEACHFRONT - @ the Ritz Carlton 5 Star Resort & Spa - Tennis - Key Biscayne Fl Key Biscayne - Pool - Hot tub - Kitchen - Air conditioning 9.8 Exceptional 154 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=34201177&PinnedHotelID=34201177&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/38000000/37650000/37642500/37642497/6a70d2b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EXECUTIVE RESIDENCE at The Ritz-Carlton Key Biscayne Key Biscayne - Kitchen - Gym - Microwave 9.8 Exceptional 131 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=37642497&PinnedHotelID=37642497&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom](https://images.trvl-media.com/lodging/38000000/37650000/37643800/37643755/5561af1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FAMILY RESIDENCE at The Ritz-Carlton Key Biscayne Key biscayne 9.8 Exceptional 117 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=37643755&PinnedHotelID=37643755&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, table tennis, books](https://images.trvl-media.com/lodging/34000000/33660000/33657700/33657661/b3d58328.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 Bdrm Ocean view Res. Suite w balcony, located at The Ritz, in Key Biscayne Key Biscayne - Pool - Hot tub - Free WiFi - Air conditioning 10 Exceptional 72 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=33657661&PinnedHotelID=33657661&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76590000/76589600/76589581/184ac38a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONE BEDROOM KING-STEPS AWAY FROM THE BEACH Key Biscayne - Pool - Kitchen - Washer - Dryer 10 Exceptional 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=76589581&PinnedHotelID=76589581&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/31000000/30330000/30326600/30326584/ad6d230f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Located at Ritz-Carlton Key Biscayne Gorgeous Oceanfront One Bedroom Suite Key Biscayne - Ocean view - Hot tub - Washer - Air conditioning 9.8 Exceptional 47 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=30326584&PinnedHotelID=30326584&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/98000000/97060000/97052500/97052448/0dfa0507.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PENTHOUSE DUPLEX at The Ritz-Carlton Key Biscayne Miami - Ocean view - Hot tub - Kitchen - Washer 9.2 Wonderful 24 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=97052448&PinnedHotelID=97052448&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/36000000/35540000/35537300/35537293/1fc49fca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bedroom Suite at Key Biscayne(4) Key Biscayne 7.2 Good 34 reviews CA $375 CA $470 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=35537293&PinnedHotelID=35537293&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/38000000/37650000/37641400/37641362/8c661802.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PRESIDENTIAL RESIDENCE at The Ritz-Carlton Key Biscayne Key Biscayne - Pool - Free WiFi - Gym - Laundry 9.8 Exceptional 141 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=37641362&PinnedHotelID=37641362&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 18 ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules 1\. Smoking is NOT allowed inside the unit 2. People other than those in the Guest party set forth above may not stay overnight in the proper... ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 60dc6487d9221e0030864cff Stunning Ocean Views AT THE Ritz Carlton ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.69117%2C-80.15860&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2ekI3ZQD2ULa75oYu0yi6hpytnU=) Key Biscayne, FL #### What's nearby - Bill Baggs Cape Florida State Park - 12 min walk - 1.1 km - Crandon Park - 15 min walk - 1.3 km - Key Biscayne Beaches - 2 min drive - 0.7 km - Miami Seaquarium - 7 min drive - 7.0 km - Port of Miami - 18 min drive - 17.9 km #### Getting around - Brickell Station - 15 min drive - Miami Airport Station - 21 min drive - Miami, FL (MPB-Public Seaplane Base) - 19 min drive #### Restaurants - ‪Key Biscayne Beach Club - ‬19 min walk - ‪Piononos - ‬13 min walk - ‪El Gran Inka - ‬11 min walk - ‪Milanezza - ‬13 min walk - ‪Sir Pizza - ‬13 min walk ## Frequently asked questions ### Does Diamond by VIAC - Ocean View Unit Located at Ritz Carlton have a pool? > Yes, this property has a pool. ### Is Diamond by VIAC - Ocean View Unit Located at Ritz Carlton pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Diamond by VIAC - Ocean View Unit Located at Ritz Carlton? > Check-in begins at 4:00 PM. ### Where is Diamond by VIAC - Ocean View Unit Located at Ritz Carlton located? > Nestled on the beach, this Key Biscayne condo building is within 1 mi (2 km) of Key Biscayne Beaches, Bill Baggs Cape Florida State Park, and Crandon Park. Biscayne National Park and Crandon Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Diamond by VIAC - Ocean View Unit Located at Ritz Carlton Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 49 8 - Good 11 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ### 9.6/10 Cleanliness ### 8.0/10 Amenities ### 6.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Alex M. Mar 13, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome I had an amazing time.Me and my friends loved the place and the resort was phenomenal. ##### Alex M. Stayed 2 nights in Mar 2025 ### 8/10 Good #### Hamid T. Feb 27, 2025 Liked: Check-in, communication, location, listing accuracy #### Best stay in Key Biscayne Best location. Great accomodations. Could be better maintained/cleaned. ##### Hamid T. Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Kristen R. Feb 28, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great respite! We just needed a getaway from our work & the cold weather. We didn’t realize that the VRBO was just a regular hotel room, but it sufficed. We appreciated being able to use all the amenities that the Ritz Carlton had to offer. We loved being able to walk to all the local restaurants! The location was perfect! ##### Kristen R. Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Mary B. Mar 23, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing experience From booking through checkout , the experience was seamless and Quentin was amazing to work with, super supportive and available! We will be back. ##### Mary B. Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Elizabeth G. Oct 15, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Getaway This unit at the Ritz Carlton was wonderful and included all the amenities of the Ritz. Perfect place for a family getaway with littles ##### Elizabeth G. Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Nina S. Jan 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay! Beautiful room in a beautiful resort. And the host was incredibly responsive and helpful! ##### Nina S. Stayed 3 nights in Dec 2023 ### 8/10 Good #### Stephanie H. Sep 12, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful views. Amenities very nice. Enjoyed our stay. Carpets need to be cleaned. ##### Stephanie H. Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### GEORGE D. Mar 5, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great room and location Great room and location! Amazing amenities and service! Great communication with property manager ##### GEORGE D. Stayed 3 nights in Mar 2022 ### 10/10 Excellent #### Kyle B. Jan 12, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Thanksgiving My wife, infant child really enjoyed our time. Access to all and a great view from the room. ##### Kyle B. Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Ben S. Dec 12, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice property Good service ##### Ben S. Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Holly K. Dec 28, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful stay at the Ritz Staying at the Ritz Key Biscayne is always amazing. The check in process was smooth. You’re treated like a guest by all staff and have full access to all amenities. The room was clean and had a nice view of the ocean. ##### Holly K. Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Bethany L. Mar 11, 2019 #### Good room, nice view, amazing amenities and responsive host! The parking space was a nice bonus too Good room, nice view, amazing amenities and responsive host! The parking space was a nice bonus too. Thanks very much! ##### Bethany L. Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Elizabeth K., Naples Florida Jul 15, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location but …… Perfect location spectacular view but the suite needs freshen up. Coat paint would be enough, evidence of wear. The bed squeaks and could use an upgrade as well. Overall we enjoyed our stay and will return! ##### Elizabeth K. Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Ann L. Nov 20, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Ritz Carlton Escape This room was as advertised. We had a beautiful room on the 10th floor with a direct view of the ocean. The room was spacious and clean. We had a parking space in the hotel garage and had full access to all the amenities of the hotel (except, weirdly, when we asked for some extra shampoo they said they couldn’t provide it to us- so bring your own!). We will definitely stay here again! ##### Ann L. Stayed 3 nights in Nov 2022 ### 4/10 Poor #### Brian M. Nov 14, 2024 Liked: Communication, location Disliked: Cleanliness, listing accuracy #### Disappointed The Ritz is generally an above standard property. This one is not. The room is in rough shape: Adjoining room door does not lock. Mico is falling off of the cabinet. Fridge does not cool and freezer is inop. Chairs are stained. Bed is nearly on the floor and the left side is damaged. I would not stay at the property again. ##### Brian M. Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Pedro Mar 30, 2025 Liked: Cleanliness, amenities Disliked: Communication Unfortunately, my stay at this hotel was not as pleasant as I had hoped. The room was disappointing—the mattress was uncomfortable, and the sofa bed’s mattress was even worse: hard and old. I also noticed that a painting was missing from the wall, only to later find it stored in the closet. The coffee machine was another letdown; I wasn’t sure if it made me want to brew a cup of coffee or take a trip to the supermarket to refill it. The bathroom lacked attention to detail—bath amenities were placed without care, and there wasn’t even a glass to hold toothbrushes, which felt quite unhygienic. The luxury is in the details, and unfortunately, this hotel is in dire need of renovation. Everywhere you look, something is broken, from room features to the loungers by the pool. That being said, the staff is truly outstanding—friendly, professional, and offering top-notch service. The hotel’s location is another highlight, surrounded by nature that almost insists you come back, despite the lack of attention to maintenance. ##### Pedro Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Heather C. Mar 7, 2023 Liked: Check-in, communication, location #### Ok - needs updating The room itself was not up to the Ritz standard. A good cleaning to remove the food from the walls in the mini kitchen area, and baseboards need to be painted/cleaned (an inch of dust). The shower is clogged, and the water did not drain properly. The bathroom could be updated like the other rooms at the Ritz, overall updating e.g. painting and cleaning would be ideal to meet the standard of the Ritz. The Ritz~Carlton hotel amenities were on par and the reason for booking the room. Pros: the room comes with parking which is easy and accessible. ##### Heather C. Stayed 4 nights in Feb 2023 ### 8/10 Good #### Alexandra W. Dec 29, 2019 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Great place nice unit Room was very nice but it was on a low floor which was never confirmed with me so I was surprised. You do see the ocean from the corner of the balcony. Right below is the area where some of the machinery or AC and pipes are located. A little higher up you wouldn’t notice it as much. As a result we didn’t really use the balcony much. The room was renovated and well maintained. I had some issues getting responses from management after hours especially when the balcony door wouldn’t lock. I got that fixed myself and that was the only big issue. Overall a great property. ##### Alexandra W. Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### Walter O. Feb 16, 2023 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Visitors from Michigan The property is First-Class. I itemized to the owner/representative our disappointments with 4 room key malfunctions(one causing us to miss a Family/Charity boat ride). The other issues were a parking garage card we never found until the last day, no ice maker in the fridge, and lack of coffee 'pods' for our 8 day stay. The owner's statement to the Guests needs to be updated to inform their guests regarding these deficiencies. I responded to their inquiries and would appreciate acknowledgment of our less than perfect expectations. The Ritz~Carlton reputation was lacking. Thank you for your attention. ##### Walter O. Stayed 8 nights in Feb 2023 ### 8/10 Good #### Ivan V. Jul 10, 2023 Liked: Cleanliness, check-in, communication, location #### Wonderful resort spa. Beautiful resort, restaurants was great, amazing pools and private beach resort, amazing service from beach staff. ##### Ivan V. Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Sara W., Texarkana, Texas Jul 7, 2023 Liked: Check-in, location Disliked: Cleanliness #### Disappointed!!! The bed squeaked any time you rolled over, lifted an arm! The carpet had stains! The bed linens had stains! The coffee maker had no regular coffee, only decaf! The hotel refused to replenish because this was a VRBO rental. The light in the bathroom needed a new light bulb! One of the telephones did not work…..I will not use VRBO again! I took a friend and was totally embarrassed! ##### Sara W. Stayed 4 nights in Jun 2023 ### 8/10 Good #### Francesca C., Lima, Peru Apr 15, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The hotel has great service, in all the areas. This makes the experience much more enjoyable. The only thing that I was a little but disappointed was the bed. Wasn’t the quality the hotel offers. The sofa bed instead was very good. ##### Francesca C. Stayed 10 nights in Mar 2023 ### 10/10 Excellent #### Philip D. Dec 27, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Puttin' on the Ritz If you're blue, and you don't know where to go, Why don't you go where fashion sits? Puttin' on the ritz. First class accommodations as you’d expect, as is Quinten. ##### Philip D. Stayed 7 nights in Nov 2022 ### 10/10 Excellent #### Nestor M. Sep 6, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great pl gas ce to disconnect Location and resort is amazing. Very good communication with host ##### Nestor M. Stayed 3 nights in Sep 2022 ### 8/10 Good #### Stephanie G. Aug 25, 2022 Liked: Cleanliness, location, listing accuracy #### Solid Stay The room was just as described. Pull out couch was easy to set up for our kids (ages 3 and 5). Wish there were 4 pillows and 4 towels (there were only 3 of each so the kids had to share a pillow and a towel for showering) but we made it through. I agree on the listing that you should plan to bring your own toiletries, however there were plenty of blow dryers and a travel pack-n-play which aren't usually available for these types of rentals. This is our 2nd VRBO at the Ritz Residences in Key Biscayne and it's a great location. You can charge things to your room as if you were a regular hotel guest. Our favorite part is having your own key entry to the garage (& elevator access from the garage direct to your floor) so you don't have to wait for valet or mess with the lobby. Early Check In: We tried early check-in but never heard back from the property manager in time to do it. We hung around the hotel instead, but would have rather changed in the room vs. the lobby bathrooms. Again, not the end of the world, but would have been a nice bonus if we could have had quicker turn around on messages back and forth. Overall, solid stay with little ones in a secure and quiet location. ##### Stephanie G. Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Trump International Beach Resort](https://www.expedia.ca/Miami-Hotels-Trump-International-Beach-Resort.h899336.Hotel-Information) > > [Acqualina Resort & Residences On The Beach](https://www.expedia.ca/Miami-Hotels-Acqualina-Resort-Residences-On-The-Beach.h1113163.Hotel-Information) > > [Hilton Miami Airport Blue Lagoon](https://www.expedia.ca/Miami-Hotels-Hilton-Miami-Airport-Blue-Lagoon.h12652.Hotel-Information) > > [Four Seasons Hotel at The Surf Club](https://www.expedia.ca/Miami-Hotels-Four-Seasons-Hotel-At-The-Surf-Club.h16199864.Hotel-Information) > > [AC Hotel by Marriott Miami Aventura](https://www.expedia.ca/Miami-Hotels-AC-Hotel-By-Marriott-Miami-Aventura.h16615409.Hotel-Information) > > [DoubleTree by Hilton Hotel Miami Airport & Convention Center](https://www.expedia.ca/Miami-Hotels-DoubleTree-By-Hilton-Hotel-Miami-Airport-Convention-Center.h8485.Hotel-Information) > > [The Ritz-Carlton Bal Harbour, Miami](https://www.expedia.ca/Miami-Hotels-The-Ritz-Carlton-Bal-Harbour.h1746288.Hotel-Information) > > [Residence Inn by Marriott Miami Sunny Isles Beach](https://www.expedia.ca/Miami-Hotels-Residence-Inn-By-Marriott-Miami-Sunny-Isles-Beach.h19218522.Hotel-Information) > > [Element Miami International Airport](https://www.expedia.ca/Miami-Hotels-Element-Miami-International-Airport.h4342714.Hotel-Information) > > [Marenas Beach Resort](https://www.expedia.ca/Miami-Hotels-Marenas-Beach-Resort.h1182952.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Miami Airport East](https://www.expedia.ca/Miami-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Miami-Airport-East.h49876.Hotel-Information) > > [Ramada by Wyndham Miami Springs/Miami International Airport](https://www.expedia.ca/Miami-Hotels-Ramada-By-Wyndham-Miami-SpringsMiami-International-Airport.h887257.Hotel-Information) > > [Embassy Suites by Hilton Miami International Airport](https://www.expedia.ca/Miami-Hotels-Embassy-Suites-By-Hilton-Miami-International-Airport.h41394.Hotel-Information) > > [DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach](https://www.expedia.ca/Miami-Hotels-DoubleTree-Resort-Spa-By-Hilton-Hotel-Ocean-Point-North-Miami-Beach.h564759.Hotel-Information) > > [Ramada Plaza by Wyndham Marco Polo Beach Resort](https://www.expedia.ca/Miami-Hotels-Ramada-Plaza-By-Wyndham-Marco-Polo-Beach-Resort.h1661.Hotel-Information) > > [Comfort Inn & Suites Miami International Airport](https://www.expedia.ca/Miami-Hotels-Comfort-Inn-Suites-Miami-International-Airport.h34864763.Hotel-Information) > > [Sheraton Miami Airport Hotel & Executive Meeting Center](https://www.expedia.ca/Miami-Hotels-Sheraton-Miami-Airport-Hotel-Executive-Meeting-Center.h23720.Hotel-Information) > > [Best Western Plus Miami Airport North Hotel & Suites](https://www.expedia.ca/Miami-Hotels-Best-Western-Plus-Miami-Airport-North-Hotel-Suites.h5794925.Hotel-Information) > > [Residence Inn by Marriott Miami Beach Surfside](https://www.expedia.ca/Miami-Hotels-Residence-Inn-By-Marriott-Miami-Beach-Surfside.h11255332.Hotel-Information) > > [EB Hotel Miami](https://www.expedia.ca/Miami-Hotels-EB-Hotel-Miami.h6066113.Hotel-Information) > > [Holiday Inn Miami - International Airport by IHG](https://www.expedia.ca/Miami-Hotels-Holiday-Inn-Miami-International-Airport.h5154.Hotel-Information) > > [Staybridge Suites Miami International Airport by IHG](https://www.expedia.ca/Miami-Hotels-Staybridge-Suites-Miami-International-Airport.h20441291.Hotel-Information) > > [La Quinta Inn by Wyndham Miami Airport North](https://www.expedia.ca/Miami-Hotels-La-Quinta-Inn-By-Wyndham-Miami-Airport-North.h15881.Hotel-Information) > > [Kompose Boutique Hotel Miami Airport](https://www.expedia.ca/Miami-Hotels-Kompose-Boutique-Hotel-Miami-Airport.h44542284.Hotel-Information) > > [The St. Regis Bal Harbour Resort](https://www.expedia.ca/Miami-Hotels-The-St-Regis-Bal-Harbour-Resort.h4648699.Hotel-Information) > > [Grand Beach Hotel Surfside](https://www.expedia.ca/Miami-Hotels-Grand-Beach-Hotel-Surfside.h437808.Hotel-Information) > > [Solé Miami, A Noble House Resort](https://www.expedia.ca/Miami-Hotels-Sole-Miami.h2803820.Hotel-Information) > > [Comfort Suites Miami Airport North](https://www.expedia.ca/Miami-Hotels-Comfort-Suites-Miami-Airport-North.h4326587.Hotel-Information) > > [Pullman Miami Airport](https://www.expedia.ca/Miami-Hotels-Pullman-Miami-Airport.h24154.Hotel-Information) > > [Hilton Miami Aventura](https://www.expedia.ca/Miami-Hotels-Hilton-Aventura-Miami.h55421974.Hotel-Information)