[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton Beachfront vacation home with a fitness center and a hot tub ![Pool](https://images.trvl-media.com/lodging/37000000/36390000/36388800/36388729/bec03134.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining](https://images.trvl-media.com/lodging/37000000/36390000/36388800/36388729/c186c3d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/37000000/36390000/36388800/36388729/01977298.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/37000000/36390000/36388800/36388729/ecade4ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/37000000/36390000/36388800/36388729/3b00f237.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Experience the luxury of The Ritz-Carlton Key Biscayne, Miami at this gorgeous apartment with garden views. Enjoy world-class service and access to exclusive amenities like separate family and adult outdoor pools, 11 tennis courts, a rooftop spa encompassing saunas, hot tubs, and eucalyptus steam room. 9.6 Exceptional ### Entire home 1 bathroomSleeps 4420 sq ft ## Popular amenities - Gym - Hot tub - Pool - Parking available - Air conditioning - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton Summary: Gorgeous apartment located at the luxurious Ritz Carlton 5-STAR Resort and Spa. The unit features full balcony, high ceilings, top-end designer furniture and marble bathrooms.  Enjoy the Hotels Pools, Dining, Gym, and More! The Space: Gorgeous apartment with garden view at the luxurious Ritz Carlton 5-STAR Resort and Spa. The unit features full balcony, high ceilings, top-end designer furniture and marble bathrooms.  Reserving this apartment guarantees you celebrity treatment with world-class service and access to exclusive amenities. Access to all amenities including separate family and adult outdoor pools, 11 tennis courts and 4 restaurants. 25,000-square-foot spa encompasses saunas, hot tubs, and a eucalyptus steam room. The apartment comes with an assigned parking space. The unit has 2 very comfy full size beds, 1 lounge chair, 1 bathroom, kitchenette and all kitchen essentials. We provide complimentary tea and coffee.  Regular Check-in at the Hotel's front desk. The apartment looks exactly as shown on the pictures. NO DAILY HOUSEKEEPING. There is an assigned self parking spot that is free of charge or you can utilize the valet parking at $45 per day charged by the front desk. YOU HAVE ACCESS TO ALL AMENITIES OF THE HOTEL. Please note that every hotel has its own policy in regard to pets and service animals. We strongly recommend contacting the hotel to arrange for your pets arrival. Also, we are happy to provide toiletries for your arrival, however, please note that we do not restock items during your stay. \*\*The Hotel has advised that they are conducting a Beach Replenishment Project beginning March 8th and they expect it to conclude end of March, early April. We wanted to let you know in advance as this will not affect your stay (and they do not work on the weekends) however you may see the work trucks hauling sand to various parts of the beach and laying it down. We like to keep our guests fully informed of any projects from the hotel so there are no surprises upon arrival or during your stay. Guest Access: There is a receptionist to assist you in accessing your assigned unit. Upon arrival, kindly approach the reception desk and they will provide you with an access card to your room. The Neighborhood: SECLUDED ON A BARRIER ISLAND WITH SHIMMERING GOLDEN SAND, THIS KEY BISCAYNE RESORT PRESENTS LUXURY WITH A TROPICAL TOUCH. Not far from Miami Beach and downtown, an island escape awaits at The Ritz-Carlton Key Biscayne, Miami. Stretching along the beachfront, the luxury hotel is an opportunity to experience Miami living with redesigned ocean-view residences and suites, the renowned Cliff Drysdale Tennis Center, a Caribbean-inspired resort spa and Lightkeepers restaurant featuring Florida-sourced seafood. Getting Around: Enjoy the beautiful Miami weather by renting a bicycle on the property to explore the grounds or to venture farther afield to the many hidden bicycle trails that wind through the island. If you’re interested in getting out on the water, there are many nonmotorized activities that can be arranged through the hotel: boating, fishing, riding Jet-Skis and much more. Nearby, visit the Vizcaya Museum and Gardens — a National Historic Landmark and European-inspired estate — to not only tour the interiors of the main house but also to explore the 10 acres of gardens on Biscayne Bay as well as a serene native forest. You can also take a variety of transportation options available - Uber, Lyft, Taxi. Other Things to Note: A rental agreement from Viac Management will be sent for signature following the confirmation of each reservation. Signing this document is mandatory. NO SMOKING: This is a non-smoking rental unit. Smoking is not permitted anywhere on the property. A $500 fee will be charged if smoking is detected. KEYCARD RULE: A $60 deposit is required for the issuance of a keycard. This deposit will be fully refunded upon the return of the keycard. Failure to return the keycard will result in the deduction of the deposit as a replacement fee. We kindly remind all patrons to ensure the timely return of their keycards to avoid any unnecessary charges. Check out is at 11am unless requested and approved for later than 11am for $90. We charge an unauthorized late checkout fine of $250. For your information, please be aware that The Ritz charges a security deposit of $300 per night. This amount can be used for bar, restaurant, and hotel services. DON'T FORGET: Bring an umbrella. Miami may average a balmy 77 degrees, but it also sees its fair share of rainstorms — about 128 days each year. Also, sunscreen, swim essentials and comfortable shoes. You can walk to many areas in Key Biscayne, or if you choose to explore downtown Miami by car and walk to the many shops, restaurants and vendors. KIDS: The Ritz Kids program offers fun activities for children ages 5–12. Activities are customized to the age of each child but include fun events like face painting, animal shows, magic shows, poolside games, arts and crafts, kickball and even live “mermaids” by the pool. Snack breaks with kid-friendly treats like chicken fingers, fresh fruit, popcorn and more are included. Reserve a spot for your child by 5 p.m. the day before. \-Baby amenities such as a high chair and pack 'n play are available upon request for an additional fee, along with other baby gear to make your stay even more comfortable. •⁠ ⁠We are happy to welcome Service dogs in line with ADA guidelines at no extra charge. •⁠ ⁠Pets (Non service animal) We absolutely love pets—but for practical reasons specific to our condos, we’re unable to accommodate animals in these units. This is due to a combination of carpeted floors, HOA restrictions, and limited space, which make it hard to maintain the comfort and cleanliness we promise all our guests. Unauthorized animals are not allowed. A $550 fine will apply if an unapproved pet is detected. We truly appreciate your understanding and are always happy to recommend one of our pet-friendly single-family homes if you're traveling with a furry friend! 🐶💛 Interaction with Guests: We have 24/7 guest relations ready to assist with any questions you may have during your reservation - we are just a message or phone call away. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the house: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Microwave - Refrigerator - Stovetop - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - 1 bathroom - Bathtub - Hair dryer - Shower - Towels provided ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Balcony - Garden ### Work spaces - Desk - Office ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In a village - Near the bay - Near the ocean - On the waterfront ### Things to do - Bicycles - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Bicycles - Garden - Property located in a resort - Unit size: 420 square feet ## Similar properties ![Pool](https://images.trvl-media.com/lodging/31000000/30100000/30094700/30094687/34c0443a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamond by VIAC - Ocean View Unit Located at Ritz Carlton Key Biscayne - Pool - Hot tub - Kitchen - Air conditioning 9.4 Exceptional 65 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=30094687&PinnedHotelID=30094687&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34210000/34201200/34201177/w1122h683x0y1-56d08ff8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEACHFRONT - @ the Ritz Carlton 5 Star Resort & Spa - Tennis - Key Biscayne Fl Key Biscayne - Pool - Hot tub - Kitchen - Air conditioning 9.8 Exceptional 154 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34201177&PinnedHotelID=34201177&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom](https://images.trvl-media.com/lodging/38000000/37650000/37643800/37643755/5561af1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FAMILY RESIDENCE at The Ritz-Carlton Key Biscayne Key biscayne 9.8 Exceptional 117 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=37643755&PinnedHotelID=37643755&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/38000000/37650000/37642500/37642497/6a70d2b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EXECUTIVE RESIDENCE at The Ritz-Carlton Key Biscayne Key Biscayne - Kitchen - Gym - Microwave 9.8 Exceptional 131 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=37642497&PinnedHotelID=37642497&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/31000000/30330000/30326600/30326584/ad6d230f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Located at Ritz-Carlton Key Biscayne Gorgeous Oceanfront One Bedroom Suite Key Biscayne - Ocean view - Hot tub - Washer - Air conditioning 9.8 Exceptional 47 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=30326584&PinnedHotelID=30326584&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/98000000/97060000/97052500/97052448/0dfa0507.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PENTHOUSE DUPLEX at The Ritz-Carlton Key Biscayne Miami - Ocean view - Hot tub - Kitchen - Washer 9.2 Wonderful 24 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=97052448&PinnedHotelID=97052448&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/36000000/35540000/35537300/35537293/1fc49fca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bedroom Suite at Key Biscayne(4) Key Biscayne 7.2 Good 33 reviews CA $377 CA $478 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=35537293&PinnedHotelID=35537293&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/38000000/37650000/37641400/37641362/8c661802.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PRESIDENTIAL RESIDENCE at The Ritz-Carlton Key Biscayne Key Biscayne - Pool - Free WiFi - Gym - Laundry 9.8 Exceptional 141 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=37641362&PinnedHotelID=37641362&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/77000000/76010000/76006700/76006623/14d533cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful apartment in condo with pools, tennis and beach access Key Biscayne - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=76006623&PinnedHotelID=76006623&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, table tennis, books](https://images.trvl-media.com/lodging/34000000/33660000/33657700/33657661/b3d58328.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 Bdrm Ocean view Res. Suite w balcony, located at The Ritz, in Key Biscayne Key Biscayne - Pool - Hot tub - Free WiFi - Air conditioning 10 Exceptional 72 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=33657661&PinnedHotelID=33657661&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules 1\. Smoking is NOT allowed inside the unit 2. People other than those in the Guest party set forth above may not stay overnight in the proper... ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 60dc6284e67f62002d164d78 Gorgeous Property AT THE Ritz Carlton ## About the area Located in Key Biscayne, this vacation home is on the beach. Brickell City Centre and Bayside Marketplace are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Biscayne National Park and Bayfront Park. Looking to enjoy an event or a game? See what's going on at Kaseya Center or Miami Beach Convention Center. [Visit our Key Biscayne travel guide](https://www.expedia.ca/Key-Biscayne.dx8212) [View more Vacation homes in Miami](https://www.expedia.ca/Miami-Private-Vacation-Homes.d178286-aaPrivateVacationHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.69117%2C-80.15860&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2ekI3ZQD2ULa75oYu0yi6hpytnU=) Key Biscayne, FL ### What's nearby - Bill Baggs Cape Florida State Park - 12 min walk - 1.1 km - Crandon Park - 15 min walk - 1.3 km - Key Biscayne Beaches - 2 min drive - 0.7 km - Miami Seaquarium - 7 min drive - 7.0 km - Port of Miami - 18 min drive - 17.9 km ### Getting around - Brickell Station - 15 min drive - Miami Airport Station - 21 min drive - Miami, FL (MPB-Public Seaplane Base) - 19 min drive ### Restaurants - ‪Key Biscayne Beach Club - ‬19 min walk - ‪Piononos - ‬13 min walk - ‪El Gran Inka - ‬11 min walk - ‪Milanezza - ‬13 min walk - ‪Sir Pizza - ‬13 min walk ## Frequently asked questions ### Does Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton have a pool? > Yes, this property has a pool. ### Is Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton? > Check-in begins at 4:00 PM. ### What time is check-out at Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton? > Check-out is at 11:00 AM. ### Where is Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton located? > This family-friendly Key Biscayne vacation home is located on the beach, within 1 mi (2 km) of Key Biscayne Beaches, Bill Baggs Cape Florida State Park, and Crandon Park. Crandon Beach and Crandon Golf at Key Biscayne are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aquamarine by VIAC - Stunning Studio Apartment Sited @ The Ritz Carlton Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.8 Location ### 10 Property conditions & facilities 10 - Excellent 41 8 - Good 5 6 - Okay 5 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Dennis R. Apr 25, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect for a little getaway Fantastic amenities ##### Dennis R. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Matt S. Feb 25, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay the Ritz! Property is as advertised! Great option to enjoy the Ritz property and Key Biscayne. We will be booking this property again! ##### Matt S. Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### james g. Mar 23, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Jim g Great place.great resort ##### james g. Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Sara N. Mar 10, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Feb Vacation This stay was so fun! Room was perfect for our family of four. The amenities at the Ritz were great. We loved it and can’t to visit again! ##### Sara N. Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### jill b. Jan 8, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome stay in an amazing resort Beautiful resort ##### jill b. Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Brad H. May 23, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Ritz Key Biscayne Great resort! Room was very nice and service was first class! ##### Brad H. Stayed 3 nights in May 2024 ### 10/10 Excellent #### Mitch H. Jan 28, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Very convenient. Nice place. Check in was easy. Communication with owner was great. ##### Mitch H. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jill B., Warren VT USA Nov 29, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Residence at the Ritz Nice to stay at a VRBO rental with hotel facilities. ##### Jill B. Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Roni G. Jan 26, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent property! Perfect stay in Ritz Carlton Keu Biscayne Vrbo. ##### Roni G. Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Tamara M. Aug 21, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gorgeous property - great stay The room was lovely and clean, and had everything that we needed. We cooked breakfast every morning at the little kitchenette, which was well stocked for that purpose. The grounds (pool, hot tub, beach) are beautiful, and the Ritz's staff are so attentive. This is our second time staying here and we plan to return again! ##### Tamara M. Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Matthew L. Apr 14, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Paradise We love Key Biscayne and the stay at the Ritz is the way to go. Great location and the rental room was perfect. Highly recommend ##### Matthew L. Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Whitney L. Jul 13, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful unit Enjoyed the luxury of the Ritz. Nice property with friendly staff and great location. ##### Whitney L. Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Eberhard H. Nov 13, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### perfect time in KB nice room (view from the balcony towards parking lot), we loved the little kitchen ##### Eberhard H. Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Erika M. Jul 20, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect We had great stay for our short visit. There was plenty to do without leaving the property. We'll definitely be back! ##### Erika M. Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Eileen C. Mar 31, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect long weekend We thoroughly enjoyed our stay at this property. The resort is gorgeous! For planning - I had hoped to cook a few meals in the unit, the cook top and sink are very small and tight (as shown in photos). We would absolutely love to return! ##### Eileen C. Stayed 3 nights in Mar 2023 ### 8/10 Good #### William M. Apr 16, 2023 Liked: Cleanliness, check-in, location, listing accuracy #### Spectacular property Everything was top notice with plenty of things to occupy the children. Great mix of children and relaxing adults. ##### William M. Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### constance k. Nov 15, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### FUN THE WEATHER WAS BEAUTIFUL, THE ROOM WAS GOOD, THE HOTEL WAS GREAT ##### constance k. Stayed 4 nights in Nov 2022 ### 8/10 Good #### Francesca C., Lima, Peru Jul 22, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful place to stay Owner answered shortly to every concern we had. Good communication ##### Francesca C. Stayed 12 nights in Jul 2022 ### 10/10 Excellent #### David B., Stuart, FL Feb 26, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful location! We loved staying here! It’s a lovely property. We had dinner at the Mexican restaurant by the water. Live music & great good, & the staff was very friendly. Our bedroom was very quiet & the beds very comfy. I slept like a baby! Would love to stay here again. ##### David B. Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Lucy P. Sep 14, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Thanks for great communication by Quentin. Excellent service ##### Lucy P. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Tim M. Mar 1, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### February get away Time away from mountain winter to rest and recharge. Food cost was significantly higher on-site vs off site. Food and service was outstanding on Ritz Carlton property. Staff were very friendly and helpful. ##### Tim M. Stayed 6 nights in Feb 2024 ### 8/10 Good #### Gerard H. Mar 11, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Key Biscayne Communication was great. Property was clean and could use a refresh. ##### Gerard H. Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Lisa S. Nov 16, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Lovely Long Weekend This location is lovely, and it felt like we were hotel guests! The amenities are great, and there is a lot to do without leaving the resort grounds. We plan to return for sure. Close to Coral Gables and downtown Miami yet it feels miles away. Quentin was very responsive and helpful both prior to our arrival and during the stay. ##### Lisa S. Stayed 3 nights in Nov 2022 ### 6/10 Okay #### Peter Z. Feb 3, 2024 Liked: Location, listing accuracy Disliked: Cleanliness, communication #### Housekeeping and communication challenged The Ritz is a nice property in general, but our room was dirty and actually quite smelly from some strange deodorizer. ##### Peter Z. Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Nancy W. Mar 31, 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Key Biscayne Everything was fine except Filthy carpeting Fruit flies in kitchen area Plus signs of neglect- Broken slat in air vent Glass over the picture in toilet room filthy Closet Safe would not lock ##### Nancy W. 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