Title: TreeHouse Boutique Hotel - Adults Only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=70405044&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TreeHouse Boutique Hotel - Adults Only This adults-only urban retreat in Mérida Centro balances vibrant entertainment with peaceful relaxation, offering both poolside unwinding and event preparation. ## Photo gallery for TreeHouse Boutique Hotel - Adults Only ![Outdoor pool - TreeHouse Boutique Hotel - Adults Only (Mérida)](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/9d8052b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - TreeHouse Boutique Hotel - Adults Only (Mérida)](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/90b26c88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - TreeHouse Boutique Hotel - Adults Only (Mérida)](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/ed3d8860.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - TreeHouse Boutique Hotel - Adults Only (Mérida)](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/0ca85a78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - TreeHouse Boutique Hotel - Adults Only (Mérida)](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/4509f692.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies TreeHouse Boutique Hotel offers a tranquil adults-only oasis with concerts and live shows in a garden setting. Enjoy WiFi by the outdoor pool or book rejuvenating spa services. The hotel is conveniently located near the Yucatan International Convention Center and Mérida Cathedral. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Spa - Free WiFi - Air conditioning - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/63b83285.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 4 reviews ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning LED TV Egyptian cotton linens - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Single Room, 1 Queen Bed ![Egyptian cotton sheets, premium bedding, memory foam beds](https://images.trvl-media.com/lodging/71000000/70410000/70405100/70405044/3892ae64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 Queen Bed ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning LED TV Egyptian cotton linens - Garden view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/b8fc90ab.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana - Merida Mérida Centro - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 1,170 reviews CA $185 CA $224 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Merida-Hotels-Fiesta-Americana-Merida.h19340.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=83a58191-9819-4f0c-9c63-ade65da7d88e&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11200/11176/865e52c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Merida by IHG Mérida Centro - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 771 reviews CA $115 CA $139 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Merida-Hotels-Holiday-Inn-Hotel-And-Suites-Merida-La-Isla.h38742341.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=83a58191-9819-4f0c-9c63-ade65da7d88e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-TreeHouse-Boutique-Hotel.h70405044.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-TreeHouse-Boutique-Hotel.h70405044.Hotel-Information) ## About the area Located in Mérida, TreeHouse Boutique Hotel - Adults Only is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Zoological Park of Centenario and Animaya Zoological Park are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Mérida travel guide](https://www.expedia.ca/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97798%2C-89.62038&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KWNWANeBNkcCPvLUwkoQFEyKnEk=) 489 C. 43 Centro, Mérida, YUC, 97000 ### What's nearby - ![Paseo de Montejo featuring night scenes and a monument](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 2 min walk \- 0.2 km - ![Close-up of palm tree on beach, Yucatan, Mexico](https://images.trvl-media.com/place/553248635928788421/fc31c2d7-4846-41ab-909a-533af3300581.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yucatan International Convention Center 13 min walk \- 1.1 km - ![Merida Cathedral which includes heritage architecture and night scenes](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 16 min walk \- 1.4 km - ![Plaza Grande which includes signage and a park](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 16 min walk \- 1.4 km - Parque Santa Lucía 10 min walk \- 0.9 km ### Getting around - Teya-Merida Station 25 min drive - Mérida International Airport (MID) 20 min drive ### Restaurants - Dulcería y Sorbetería Colón 5 min walk - Hennessy's Irish Pub 4 min walk - Trattoria La Pasta 4 min walk - Taqueria y Locheria "El Negro Gil 5 min walk - Pan & Kof.Feé 1 min walk ## About this property ### TreeHouse Boutique Hotel - Adults Only Upscale hotel near Paseo de Montejo You can look forward to concerts and live shows, a garden, and laundry facilities at TreeHouse Boutique Hotel - Adults Only . Treat yourself to a sports massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. You'll also find perks like: - An outdoor pool - Continental breakfast (surcharge), concierge services, and luggage storage - Coworking spaces, evening entertainment, and smoke-free premises - A vegetable garden, a front-desk safe, and tour/ticket assistance Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and showers - Decks/patios, wardrobes/closets, and separate sitting areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19890000/19886500/19886412/3f09a9f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ya'ax Hotel Boutique Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 85 reviews CA $262 CA $316 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=19886412&PinnedHotelID=19886412&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68760000/68760000/68759979/0b5ad140.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kunuk Hotel Boutique Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 48 reviews CA $374 CA $454 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=68759979&PinnedHotelID=68759979&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/2a86d706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Japoneza Retreat Centro - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 210 per person - A bar/lounge - Couples/private dining ### Things to do - Books - Concerts/live shows - Evening entertainment - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden - Vegetable garden ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Handrails in stairways - In-room roll-in shower - Low-height bed - Low-height counter and sink - Low-height door lock - Portable shower seat - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 2 floors - At least 80% of food locally-sourced - At least 80% organic food - Colonial architecture - Communal living room - Comprehensive recycling policy - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Egyptian cotton sheets - Memory foam mattress ### Bathroom - Bathrobes - Private bathroom - Shower - Towels provided ### Entertainment - 50-inch LED TV ### More - Access via exterior corridors - Air conditioning - Desk - Eco-friendly toiletries - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 210 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as TreeHouse Boutique Hotel Treehouse Adults Only Merida TreeHouse Boutique Hotel - Adults Only Hotel TreeHouse Boutique Hotel - Adults Only Mérida TreeHouse Boutique Hotel - Adults Only Hotel Mérida ## Frequently asked questions ### Does TreeHouse Boutique Hotel - Adults Only have a pool? ### Is TreeHouse Boutique Hotel - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at TreeHouse Boutique Hotel - Adults Only ? ### What time is check-out at TreeHouse Boutique Hotel - Adults Only ? ### Where is TreeHouse Boutique Hotel - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## TreeHouse Boutique Hotel - Adults Only Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 38 8 - Good 5 6 - Okay 2 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Danielle Jan 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I very much enjoyed my stay at this hotel! Beautiful ambience, clean, location could not have been better (very walkable & safe), and staff were extremely helpful and friendly. I would definitely return! ![](https://a.travel-assets.com/ugc/hotel-reviews/31e781e3-b63a-49eb-b0c2-d7d5b9740914-1767463808639.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a2fd57f6-e009-4a76-a640-0f1c8802044f-1767463809152.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d8d7740-9f63-41a1-a1b6-78524ea78cd1-1767463799529.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danielle Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Owen Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had an entirely delightful stay for over a week. The ambience was remarkably quiet, despite being in a central urban location. Beautiful and comfortable with very hospitable staff who are really great about helping us with recommendations whenever we asked. The room was very clean with large, beautiful windows and breakfast was routinely delicious. The owner took time to talk with us and make us feel at home. We would definitely come back! ##### Owen Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### Denise Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities This boutique hotel is simply beautiful! And precisely what my partner and I needed for our vacation! The interior courtyards are calming and cooling and you would never know they are there from the front facade! The trees are filled with birds and the pool is a refreshing dip after a hot day. The adults-only aspect ensured a quiet experience. Staff is courteous and helpful. The full breakfast each morning was fresh and delicious and varied. The location is ideal for exploring. Highly recommended! ##### Denise Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Imelda Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay at Treehouse boutique hotel in Mérida was truly wonderful. The rooms were spotless, beautifully kept, and very comfortable. What really made our experience special was the staff — they were incredibly attentive to our needs and made us feel genuinely cared for, almost like family. Every person we interacted with was warm, helpful, and went out of their way to ensure we had everything we needed. Their kindness made our visit memorable and added an extra touch to our trip. We would absolutely stay here again and highly recommend this hotel to anyone visiting Mérida. ##### Imelda Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Allen Jan 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people and the place were both great! ##### Allen Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Maryan Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very serene for being in a busy part of the city. The staff was exceptional and we loved the adjoining coffee shop. We came for a wedding and spending time in the common areas with other guests was a treat. The staff made us the best cocktail of our trip! ##### Maryan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Oliver Apr 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities With Merida being 40C during our stay and a bustling place, Treehouse Boutique was an oasis of calm. A really pretty courtyard with a cooling pool and places to sit and read. Our room was cool and very quiet too. Great choices within 2 mins for breakfast and genuinely friendly staff. Would recommend! ##### Oliver ### 10/10 Excellent #### Michael Dec 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Try It, You'll Love It I just stayed Tree House for a week. I've stayed in many places around the world. The Tree House is among the best, not only for the professionalism of the entire staff but also for the personal touch and care of its magnificent owner Sunita. It is also perfect positioned for an easy walk to some of the most unique quality cuisine I've ever enjoyed. Its quiet too. Try the Tree House; you won't be disappointed. I'm coming back. ##### Michael Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Juanita Jan 19, 2026 Disliked: Amenities This hotel was a unique experience but was not what we expected based on other reviews. First, the pool area was not well maintained, or cleaned enough, and there's not real pool lounging space at all. Second, Ambiance. We were disappointed that the fountains by the pools were barely running, and we would have to ask them to turn them on. They would just eventually turn them on briefly, but most of the time they were off. When we arrived the first day, the fountains were on and the sound gave a beautiful ambiance both in and put of the room. Last, room comfort was off due to musty AC, and a crack in the wall which led to small bugs getting into the room. They sent maintenance right away who was going to use raid but then respected my wish not to spray that in our room, so he attempted a small wall patch that looked well done. The bug problem was diminished. They allowed us a late checkout, so we gave an extra star. We wouldn't try this place again. Pro tip - don't pay for breakfast included. We ate out 4 out of 5 days by choice... ![](https://a.travel-assets.com/ugc/hotel-reviews/5f1701c5-af67-49cb-9789-910d339a3708-1768866069319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6aac23c3-0e96-4785-891b-4bdefd8514b3-1768866066627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c193857d-24fa-4e51-a190-7ca4e90508a8-1768866070363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juanita Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Juan Sep 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay! ##### Juan Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### María Fernanda Gómez de la Jul 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely place!! ##### María Fernanda Gómez de la Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Thomas Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tastefully decorated Great location and spacious room. The courtyard is lovely and very green. Tastefully decorated. ##### Thomas Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Madeline Feb 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was beautifully kept and elegantly decorated. The staff were friendly, patient and accommodating. Additionally the location is convenient to both Paseo de Montejo and Downtown Merida. Highly recommend staying here if you want an elegant oasis with easy access to restaurants, bars, museums and more! ##### Madeline Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### adel Nov 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly service ##### adel ### 10/10 Excellent #### RYAN Jun 20, 2023 Liked: Cleanliness, staff & service Exceeded ALL expectations ##### RYAN Stayed 5 nights in Jun 2023 ### 8/10 Good #### anezka Nov 7, 2023 The hot water didn’t last long enough ##### anezka Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Christopher Nov 11, 2024 Disliked: Cleanliness, staff & service, room comfort #### Dissapointing stay I'm afraid our stay at the Treehouse boutique hotel was a big disappointment and a totally different experience to those who left glowing reviews. After a long drive, we were so looking forward to a refreshing swim in the pool, however, upon arrival it was quite dirty, covered with leaves and not at all inviting, and stayed like this during our two night stay. Our shared balcony on the second floor (first floor in english) just outside room 12, had a table but oddly no chairs to sit at. When I made the booking it offered a free breakfast, but when I mentioned this we were told it wasn't. On our second day they agreed that breakfast was included, but this was too late as we'd already bought our breakfast items for an early trip the next day. The only plus for us was that the bed was comfy, however the pillows were synthetic hollow fibre and not very comfortable, there were also no cushions or bolsters for comfort in the room either, just a very hard foam chair. This is not a top tier luxury hotel as advertised, and at their price point we were expecting something far superior. There was no apology from management or anything to compensate for their mistake, just young Eric trying his best to apologose for the situation. On our last morning at 05:30 am we were woken by shouting noises outside over a loudspeaker system. So the advertised "soundproofed room" was false. We had a real feeling of being unwelcomed here, and upon checkout there was no apology, not even a smile. ![Dirty pool ](https://a.travel-assets.com/ugc/hotel-reviews/2680F78C43BABE0B13FC1BF35A990D40CAD660851731294572328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty pool at night](https://a.travel-assets.com/ugc/hotel-reviews/D8133CF5E68E18056BAAB515321E5A3FE47E92C01731294582569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No chairs ](https://a.travel-assets.com/ugc/hotel-reviews/E9F7EBF363801E6B2161BD6DD5714554F751AA861731294582682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No chairs ](https://a.travel-assets.com/ugc/hotel-reviews/9D407823014103ABA9F7C403C767E1D5921A67851731294583170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Isabel Nov 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lindo, céntrico y personal muy amable! ##### Isabel Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Daniel Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was lovely. Place was serene. Close walking distance to the centre of town. Staff were friendly and helpful. Overall loved it. ##### Daniel Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Edward Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities TreeHouse was fabulous! From the moment we arrived to the moment we left the staff was amazing!! They all were so helpful each day, checking to make sure all was well. They arranged transport from the airport, concert tickets and much more! The owner is on sight also making sure all is going well! Also next store the bakery/coffee shop called Pan & Koffee which was fantastic. It is the same owner of the hotel and the pastries, coffee and food are 5 star! Delicious! We will be back soon! Thank you for making our stay so wonderful! ##### Edward Stayed 4 nights in Nov 2025 ### 8/10 Good #### Monica Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación ##### Monica Stayed 1 night in Apr 2025 ### 4/10 Poor #### omar Feb 26, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Muy caro para lo que ofrecen No hay relación precio-calidad, por su costo pensé que era un hotel de lujo y no lo fue, la cama es matrimonial, la ducha se inundaba y Alguien abrió la puerta de mi habitación a la 6:00 am sin siquiera tocar. Por una cuarta parte del costo de este hotel existen muchas ofertas sobre paseo Montejo con el mismo servicio ##### omar Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gabriela Nov 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bonito hotel, excelente atención y muy buena ubicación cerca de corredor gastronómico y Paseo Montejo ##### Gabriela Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Erica Oct 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Inspirador Un lugar inspirador para descansa y relajarte! ![](https://a.travel-assets.com/ugc/hotel-reviews/622F5FBA940329F20051383370F67115DC62B0DB1728163313602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E970818FD66B52EB883DFD164DD320BA3A6E1E981728163342360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erica Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller Jun 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bello Todo excelente pero deben considerar tener menús y precios para nacionales y locales , todo lo demás Excelente!! 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