Find hotels near Merchants Greene, Morristown from CA $88

"Very nice staff. Hotel a little outdated but over all a great stay "

"The room was clean, and we had enough towels for a change."

"The hotel is conveniently located near many businesses and restaurants, with easy access to Pigeon Forge and Gatlinburg. Check-in was smooth, and the front desk staff was friendly and accommodating. However, the photos on Hotels.com for SureStay Plus in Sevierville were somewhat misleading. The property is older, and several aspects didn’t match the images. There was rust above the bathroom door, the mattress sagged in the middle, and there was an unusual smell throughout the hallway. While it was acceptable for a short stay, the hotel would benefit from a thorough update."

"Unfortunately the room didn’t have soap and wasn’t very clean. Upon our departure we discovered a large sum of cash missing from our safe in the room. Understandably the hotel cannot accuse a worker, although the did check the card swipes and cameras which found only one person entered besides us. I was just shocked the hotel didn’t offer anything, not a discount or a credit for upcoming stay, nothing. Will be the last time I stay there. "

"Front desk staff was very matter of fact, not friendly. If you have a balcony on the second floor, you may have a view of a roof. "

"The property seemed nice. It was clean. The rooms were decorated nicely but we ended up getting a stinker of a room. The bathroom fan didn’t work and the room smelled like dooty, so we opened the door to get fresh air and someone was smoking so the room filled with that smell. Then, we tried to take a shower and the faucet blew off the wall. Yikes! There wasn’t any soap or anything to clean up with but we did have toilet paper, so I’ll call that a win. The beds were comfy and the property was quiet so we did get a good nights rest, so I bumped up the stars for that, but overall a hot mess express."

"Pay attention to the dates the outdoor water park opens bc it was not open and I was not aware until we were there. Staff great 10/10.. "

"The check in was rough. I had to wait 1.5 hrs before our room was ready. There was a lot of miscommunication about the room. Carissa, the front desk, stepped in and helped by offering breakfast due to all the problems. My daughter and I had been driving for 10 hours to get there only to wait another 1.5 for the wrong room. We arrived at 3:50 for a 4:00 check in. Other than that it was wonderful."

"Friendly staff clean rooms. Breakfast wide variety. Easy to get to the island and shops"