[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Express by Marriott Mazatlán Travelers start their day with authentic local breakfast flavors before relaxing at the outdoor pool or exploring the nearby La Gran Plaza Mall ![Garden](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/w4000h2662x0y0-75facfd9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/fe71bde8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/w4000h2662x0y0-ff263765.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/0085d058.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily local cuisine breakfast](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/w4000h2662x0y0-c8d927aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies City Express by Marriott Mazatlán offers a convenient location near The Mazatlan Malecón. Enjoy local breakfast cuisine, a peaceful garden, and a refreshing outdoor pool. Free WiFi and attentive staff ensure a comfortable stay. 8.2 Very good ## Popular amenities - - Room service - Pool - Gym - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2219046&PinnedHotelID=2219046&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/w4000h2662x0y0-bcfaa45c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking 8.0 Very good 9 reviews ### Highlights Air conditioning Connecting rooms available TV Blackout drapes/curtains Private bathroom Cable channels Daily housekeeping Desk - Sleeps 4 - 2 Double Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/w4000h2662x0y0-95b7c11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available TV Blackout drapes/curtains Private bathroom Cable channels Daily housekeeping Desk - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2220000/2219100/2219046/w4000h2662x0y0-c70e6e6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking 8.2 Very good 12 reviews ### Highlights Air conditioning Connecting rooms available TV Blackout drapes/curtains Private bathroom Cable channels Daily housekeeping Desk - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/430000/425200/425179/659e6cf2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Playa Mazatlan Zona Dorada - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,005 reviews CA $152 CA $181 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Mazatlan-Hotels-Hotel-Playa-Mazatlan.h425179.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113640000/113633700/113633690/6686f966_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Vantage Centro Histórico Mazatlán Centro Historico - Pool - Hot tub - Spa - Free WiFi 10.0 Exceptional 14 reviews CA $191 CA $228 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Vantage-Centro-Historico.h113633690.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/20000000/19420000/19415400/19415351/4b4ce4cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Mazatlan Zona Dorada - Pool - Spa - Parking included - Free WiFi 8.4 Very good 1,465 reviews CA $109 CA $130 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Mazatlan-Hotels-DoubleTree-By-Hilton-Mazatlan.h19415351.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95100000/95092900/95092824/4fcab884_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Mazatlán Zona Dorada - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 441 reviews CA $117 CA $139 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Mazatlan-Hotels-Fiesta-Inn-Mazatlan.h95092824.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1870000/1862000/1861901/31457b6f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Lucila Mazatlán Curamoria Collection - Adults Only Downtown Mazatlan - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 321 reviews CA $200 CA $241 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Mazatlan-Hotels-Casa-Lucila-Hotel-Boutique.h1861901.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![Preferred Club Premium Master Suite Ocean Front | Beach/ocean view](https://images.trvl-media.com/lodging/99000000/98710000/98707100/98707058/db069492.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Estrella del Mar Mazatlan Golf & Spa Resort - 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All Inclusive Zona Dorada - Pool - Hot tub - All-inclusive - Kids pool 9.0 Wonderful 1,019 reviews CA $363 CA $363 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Mazatlan-All-Inclusive.h522426.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![Outdoor dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/36000000/35630000/35628600/35628584/e1a43c42_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gamma Mazatlán The Inn Centro Histórico Centro Historico - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 469 reviews CA $92 CA $110 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Mazatlan-Hotels-Gamma-Mazatlan-The-Inn-Centro-Historico.h35628584.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) Ad ![3 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/fa30df61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Cerritos - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,005 reviews CA $373 CA $373 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=29259b0d-709e-4178-bb51-89297683a0c6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-City-Express-Mazatlan.h2219046.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-City-Express-Mazatlan.h2219046.Hotel-Information) ## About the area Located in Mazatlán, City Express by Marriott Mazatlán is in the business district and near the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Don't miss out on a visit to Mazatlán Aquarium. Spend some time exploring the area's activities, including golfing. [Visit our Mazatlán travel guide](https://www.expedia.ca/Mazatlan.dx180011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.24656%2C-106.43887&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=08X20fC_yEf3hA3saEtF8ZCwAFw=) Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110 ### What's nearby - The Mazatlan Malecón - 19 min walk - 1.6 km - Mazatlán Aquarium - 5 min drive - 2.7 km - Cerritos Beach - 8 min drive - 5.8 km - Plaza Machado - 10 min drive - 6.6 km - Olas Altas Beach - 10 min drive - 6.9 km ### Getting around - General Rafael Buelna Intl. Airport (MZT) - 27 min drive ### Restaurants - ‪Tacos Wicho - ‬5 min walk - ‪Little Caesars Pizza - ‬7 min walk - ‪julia y mayel - ‬3 min walk - ‪Mariscos El Memin - ‬8 min walk - ‪Carl's Jr. - ‬8 min walk ## About this property ### City Express by Marriott Mazatlán Hotel near The Mazatlan Malecón Located close to La Gran Plaza Mall and Mazatlán Aquarium, City Express by Marriott Mazatlán provides free breakfast (local cuisine), a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business center. You'll also enjoy perks such as: - An outdoor pool - Free self parking - A front-desk safe, a banquet hall, and an elevator - Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises - Guest reviews speak highly of the helpful staff Room features All 110 rooms have comforts such as air conditioning, as well as amenities like free WiFi. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with showers - TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/61000000/60610000/60607700/60607643/411c2951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Varali Grand Hotel Mazatlán - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 1,932 reviews CA $75 CA $89 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=60607643&PinnedHotelID=60607643&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95100000/95092900/95092823/f1980b99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Mazatlán Zona Dorada - Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 490 reviews CA $80 CA $95 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=95092823&PinnedHotelID=95092823&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 2 Queen Beds, Non Smoking, Balcony | Terrace/patio](https://images.trvl-media.com/lodging/23000000/22960000/22950100/22950030/e67badfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Mazatlán Mazatlán - 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Free local cuisine breakfast available daily 6:30 AM to 10:30 AM - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Elevator (31 inch wide door) - Front entrance ramp - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2003 - Comprehensive recycling policy - Double-glazed windows - Rooftop garden - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as City Express Mazatlán City Express Mazatlán Hotel City Express Mazatlan Hotel Mazatlan City Express Mazatlán Hotel Mazatlan City Express Mazatlán Mazatlan ## Frequently asked questions ### Does City Express by Marriott Mazatlán have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at City Express by Marriott Mazatlán? > As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Mazatlán on Oct 20, 2025 start from CA $78.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mazatlan-Hotels-City-Express-Mazatlan.h2219046.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is City Express by Marriott Mazatlán pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at City Express by Marriott Mazatlán? > Self parking is free at this property. ### What time is check-in at City Express by Marriott Mazatlán? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at City Express by Marriott Mazatlán? > Check-out is at 1 PM. ### Where is City Express by Marriott Mazatlán located? > Situated in the entertainment district, this hotel is within 1 mi (2 km) of La Gran Plaza Mall and The Mazatlan Malecón. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## City Express by Marriott Mazatlán Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 448 8 - Good 282 6 - Okay 111 4 - Poor 56 2 - Terrible 57 ### 8/10 Good #### Stefanny Rojas Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Stefanny Rojas Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Mister Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Real nice ando cozy ##### Mister Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ann louise Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### we will be back the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi ##### ann louise Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Josh Feb 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Went down for the Mazatlán Carnaval 2024, great hotel and safe, ##### Josh Stayed 4 nights in Feb 2024 ### 8/10 Good #### Miguel Mar 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer service. Room nice and clean. Very good location. ##### Miguel Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Liliana Dec 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only the bathroom has very slippery floors. ##### Liliana Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Laura Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent customer service ##### Laura Stayed 1 night in Mar 2024 ### 8/10 Good #### Alma Apr 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was good we only used for one night ##### Alma Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Karla Estela Jul 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Karla Estela Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Crystal Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay! ##### Crystal Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Jiho Sep 16, 2024 Liked: Staff & service Disliked: Cleanliness, amenities No body spaek English No hot water in the bath room before the asking directly And if i ask , after the 1hour the water temperature will be down. No refrigerator Please do not visit here ##### Jiho Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Karyn-grace Apr 12, 2024 Liked: Staff & service Disliked: Cleanliness We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel! ##### Karyn-grace Stayed 3 nights in Apr 2024 ### 6/10 Okay #### David Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C. ##### David Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Grace Oct 14, 2024 Disliked: Staff & service #### Bad front desk customer service Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items. ##### Grace Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Margaret A Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The price was very good. It seemed further away from the airport than expected. Breakfast was good. This is an older property and not luxurious but I was glad I booked. ##### Margaret A Stayed 1 night in Oct 2025 ### 8/10 Good #### JOSE CARLOS Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente instalaciones, limpieza, muy serviciales, y el desayuno muy rico, sin duda volvería... ##### JOSE CARLOS Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### luis Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación! ##### luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### GABRIELA GUADALUPE Sep 18, 2025 ##### GABRIELA GUADALUPE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Julia Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vamos muy seguido a Mazatlán. La verdad es que nos encanta, este hotel es muy accesible en transporte, no se adentra al tráfico de la ciudad. Podemos llegar a muchos lugares por sus vías de acceso. El personal es muy amable, servicial y atento. Había leído un mal comentario y dudaba pero les comento, no se dejen llevar, por el precio, el hotel que me incluyó un desayuno muy rico y completo está genial! Sin duda, tenemos un lugar a donde llegar siempre. ##### Julia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Atelma Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno incluído riquísimo ![](https://a.travel-assets.com/ugc/hotel-reviews/0a6d649c-df76-4c22-9fe2-4b105f91ba18-1756476180068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e549308c-93d6-4c01-bcf5-00cd3b35427a-1756476180080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Atelma Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Francisco Javier Aug 27, 2025 ##### Francisco Javier Stayed 1 night in Aug 2025 ### 10/10 Excellent #### JESUS Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### JESUS Stayed 2 nights in Aug 2025 ### 8/10 Good #### Maria Guadalupe Aug 22, 2025 ##### Maria Guadalupe Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Henrico Aug 18, 2025 ##### Henrico Stayed 2 nights in Jul 2025 ### 8/10 Good #### Alba Estela Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un buen lugar para hosepedarse, solo falta un poco de atención en la limpieza de los azulejos del baño, pero en general todo excelente ##### Alba Estela Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Resort Mazatlan by IHG](https://www.expedia.ca/Mazatlan-Hotels-Holiday-Inn-Resort-Mazatlan.h15927657.Hotel-Information) > > [DoubleTree by Hilton Mazatlan](https://www.expedia.ca/Mazatlan-Hotels-DoubleTree-By-Hilton-Mazatlan.h19415351.Hotel-Information) > > [El Cid Granada](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-Granada.h425185.Hotel-Information) > > [Hotel Riu Emerald Bay - 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