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Reviews of Hotel Safia

3 out of 5
Hotel Safia
18 Av. Hassan II, Marrakech, Marrakech-Safi

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 103 reviews" "
Rating 8 - Good. 28 out of 103 reviews" "
Rating 6 - Okay. 21 out of 103 reviews" "
Rating 4 - Poor. 8 out of 103 reviews" "
Rating 2 - Terrible. 6 out of 103 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mevia, Northwich

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAVE AN URGENT ISSUE I LOST SOME OF MY FAMILY I TRY TO CANCELS BUT THEY DID NOT EVEN ACCEPT AND NO REFUNDS YET !!!!
Stayed 3 nights in May 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was okay, not the cleanest, mainly the bathrooms require a lot of work, we stayed in this hotel twice, and both rooms we had the showers were awful, could simply replace the head of these showers but they haven't, they only seemed to shoot water out of select holes, with some blocked. The shower room the bath had holes in it, but overall the hotel was fine we only stayed in it one night a time.
Stayed 1 night in May 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was okay, not the cleanest, mainly the bathrooms require a lot of work, we stayed in this hotel twice, and both rooms we had the showers were awful, could simply replace the head of these showers but they haven't, they only seemed to shoot water out of select holes, with some blocked. The shower room the bath had holes in it, but overall the hotel was fine we only stayed in it one night a time.
Stayed 1 night in May 2024

6/10 Okay

Malika

I liked people there are nice, the oroperty comes in busy place, the things i didn't like it is smell and the dust.
Stayed 1 night in May 2024

8/10 Good

Wairimu

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

Shania, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities
We only stayed one night and its all you need really. The hotel isnt anything fancy and is dated but there wasn't anything wrong with it.
Stayed 1 night in Apr 2024

2/10 Terrible

Mohammed ali

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not a 3 star hotel. It was dirty and definitely not continental breakfast. Please avoid at all cost its not worth it
Stayed 3 nights in May 2024

6/10 Okay

Archana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At the check in employee instead of paying cash instead of card by saying card is not working, we tried all our credit cards and he keep saying it’s declining. When ask for manager, then magically it started working. And in morning also that staff was very rude in talking when asked about the breakfast time.
Stayed 1 night in May 2024

8/10 Good

Amandine

Liked: Staff & service, property conditions & facilities
Good for a stay of 2 weeks.
Stayed 8 nights in Apr 2024

6/10 Okay

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise throughout the night!
Stayed 1 night in Apr 2024

6/10 Okay

Saranora

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property offers good value for money. In the future, it would be nice to see some upgrades such as the inclusion of a kettle, cups, coffee, and tea bags. A minibar would also be a welcome addition. However, considering the price, there are no complaints. The staff are exceptional.
Stayed 11 nights in Mar 2024

2/10 Terrible

Oyindamola

Stayed 3 nights in Mar 2024

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff. Overall good condition of the hotel. Very clean.
Stayed 5 nights in Mar 2024

6/10 Okay

Enrique Alberto

the hotel are fine. But not good for someone who need good internet and plug in conectors.
Stayed 4 nights in Mar 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the Guilez area of Marrakech. A stones throw from the centre of Guilez and a ten minute taxi to the Medina. The staff was very attentive with any questions I had and I felt welcomed every time I arrived. I had triple room and the only critique would be the lack of plug outlets available but apart from that a solid hotel for a trip to Marrakech.
Stayed 4 nights in Mar 2024

6/10 Okay

Hamed

Travelled with family
Disliked: Amenities, property conditions & facilities
What we liked: Breakfast was good and the staff were friendly. The room was spacious and had a king bed. What we didn’t like: There was no internet during the night of our stay and we used our cellular data. In the room there was only one power outlet. The bathroom wasn’t so clean as we saw hair in the tub and there was no hair dryer there.
Stayed 1 night in Feb 2024

8/10 Good

Balraj

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place with helpful staff. Rooms are good size. Great location, easy to find parking and lot of restaurants around.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay outside the medina
A great place. Easy to find and in a good location near the bus station. Our room looked over the beautiful theatre.
Stayed 1 night in Feb 2024

4/10 Poor

Hassan

Travelled with family
Disliked: Property conditions & facilities
Old facility, just two electrical plug in the room, bathtub drainage not working, just three beds in the room, but good location
Stayed 1 night in Feb 2024

10/10 Excellent

Taybah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, the staff went out of thier way to decorate the room for me as it was a surprise for my husbands birthday. Cleaned and tidied eveyday of our stay. This was local to amenities.
Stayed 5 nights in Feb 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and always willing to help. Rooms were kept clean everyday. Would recommend.
Stayed 6 nights in Jan 2024

10/10 Excellent

Theresa

Stayed 1 night in Feb 2024

8/10 Good

Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Carole

Stayed 1 night in Jan 2024

8/10 Good

abdelouahed

Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Stayed 3 nights in Jan 2024

10/10 Excellent

Norhan

Stayed 5 nights in Jan 2024

10/10 Excellent

Moriahm

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect family friendly
Stayed 4 nights in Jan 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the standard comforts
If you need a hotel close to marrakech station this is for you.
Stayed 1 night in Jan 2024

10/10 Excellent

Moussa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Asmaee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Hemant

Stayed 2 nights in Dec 2023

2/10 Terrible

Yasser

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were polite and great location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Anthoney, Tipton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. The pool area was my favourite. So serene and peaceful. The staff were very friendly, helped to ensure I was safe at all times, especially staff member Tonie. Thank you all for a wonderful stay. I would highly recommend.
Stayed 4 nights in Jun 2023

10/10 Excellent

Anite

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel. Clean, conveniently located to the train station, restaurants within walking distance, 30mins walk to the Median. Friendly staff.
Stayed 5 nights in Jun 2023

10/10 Excellent

IMRAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for basic hotel stay but away from medina
I stayed in this hotel for a 5 day holiday with friends, for a budget hotel it was in pretty good condition and nicely located near train station. Easy to get taxi and bus from outside the hotel and from Jmaa AlFanaa Square the bus stop is right outside the hotel. Staff were friendly and incredibly helpful, room was large with a Balcony overlooking the back block and not the main road, clean and spacious with TV, air conditioning, wardrobes and good shower. Room had a dressing table chair but only one comfy side chair, not two side chairs and table as in the hotels pics. Breakfast was basic but good all around. Wifi was excellent. Concierge were great at helping with sight-seeing plans.
Stayed 5 nights in May 2023

8/10 Good

Mikulas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

6/10 Okay

Aiste

Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly and welcoming staff. The room was a disaster, because: 1. we could hear the noise from the main street all night long because the door of the balcony won’t close properly. 2. only one wofk
Stayed 3 nights in Feb 2023

6/10 Okay

Késia

Travelled with family
Liked: Cleanliness, staff & service
hôtel bien placé
Stayed 3 nights in May 2024

6/10 Okay

Imad

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lo peor fue la atención, el recepcionista antipático, con gestos de desgana, que el botones te obligue a darle la maleta de mano para luego subirtela a la habitación y querer por la propina... La habitación muy limpia, cómoda pero ruidosa, la venta sin aislamiento alguno dando a una calle muy ruidosa por lo que escuchas ruido toda la noche.
Stayed 1 night in Apr 2024

8/10 Good

Hing Pong Sergio

Travelled with family
Liked: Cleanliness, staff & service
It is 5 mins walk from Casa Voyager. There is a mall just next to the hotel. There is a very large store like Wal Mart inside the mall. There isn’t any restaurant nearby. Only Burger King and McDonald and some fast food on first floor of the mall. We only stay one night and It is satisfactory with this price .
Stayed 2 nights in Apr 2024

4/10 Poor

Mathieu

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plutôt bien situé un réceptionniste et le responsable de cuisine sont assez sympathique et professionnels le reste n’est pas à la hauteur La chambre est bruyante mais surtout sale ( sol pas lavé, papier peint qui se décolle, table de nuit qui se casse (collée au mur). Le service du petit déjeuner n’est pas du tout à la hauteur et le serveurs sont d’un désagréable et nonchalant C’est dommage
Stayed 6 nights in Apr 2024

8/10 Good

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 3minutes walk , near from Marrakech train station. There are elevators, and good stuff,but not hair drier in my room.
Stayed 1 night in Apr 2024

8/10 Good

Solin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024