Title: Hivernage Secret Suites & Garden - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hivernage Secret Suites & Garden Art Deco riad with free breakfast and a 24-hour front desk ![Interior detail](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/e9a20324.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/107a9efe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | View from room](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/c3eb6eb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/43444b37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/29ba9638.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Palais des Congrès, Hivernage Secret Suites & Garden offers a peaceful retreat with its spa tub, outdoor pool, and comfortable sun loungers. Guests can enjoy meals at the on-site restaurant and start each day with free breakfast during the daily manager's reception. 9.4 Exceptional ## Popular amenities - Hot tub - Breakfast included - Pool - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19412899&PinnedHotelID=19412899&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Executive Suite](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/ed39e78b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Yard Separate sitting area Air conditioning Heating Flat-screen TV Pillow menu Premium bedding - 538 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/eb8581a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Separate sitting area Air conditioning Heating Flat-screen TV Pillow menu Premium bedding Pillowtop bed - 258 sq ft - Sleeps 2 - 1 Twin Bed ![Superior Suite](https://images.trvl-media.com/lodging/20000000/19420000/19412900/19412899/ef2e42cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Air conditioning Heating Flat-screen TV Pillow menu Premium bedding Pillowtop bed - 322 sq ft - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Indoor pool, outdoor pool, open 7:00 AM to 5:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/4000000/3420000/3411200/3411146/b753a917.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Mansour Marrakech Hivernage - 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Pool - Spa - Kids pool - Parking included 8.0 Very good 1,004 reviews CA $347 CA $390 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Marrakech-Hotels-Le-Meridien-Nfis.h571327.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fd870921-9a29-484a-99b5-c58c1ed6cac6&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/41000000/40040000/40036900/40036856/dfc86bc1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Oberoi Marrakech Marrakech - Pool - Spa - Free airport shuttle - Parking included 10.0 Exceptional 135 reviews CA $1,557 CA $1,728 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Marrakech-Hotels-The-Oberoi-Marrakech.h40036856.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fd870921-9a29-484a-99b5-c58c1ed6cac6&top_cur=CAD) Ad ![Interior](https://images.trvl-media.com/lodging/111000000/110360000/110350400/110350395/681f67d3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riad AL FIDAN Medina - Breakfast included - Spa - Free WiFi - Air conditioning 9.8 Exceptional 11 reviews CA $309 CA $346 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Marrakech-Hotels-Riad-AL-FIDAN-Luxury-Suites-SPA.h110350395.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fd870921-9a29-484a-99b5-c58c1ed6cac6&top_cur=CAD) Ad ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/5000000/4910000/4909200/4909170/a3d1e81a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nobu Hotel Marrakech Gueliz - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 118 reviews CA $699 CA $789 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Marrakech-Hotels-The-Pearl-Marrakech.h4909170.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fd870921-9a29-484a-99b5-c58c1ed6cac6&top_cur=CAD) Ad ![Indoor pool, outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314009/5299e1e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hôtel & Ryads Barrière Le Naoura Medina - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 636 reviews CA $470 CA $529 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Marrakech-Hotels-Hotel-Ryads-Barriere-Le-Naoura.h2314009.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fd870921-9a29-484a-99b5-c58c1ed6cac6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMarrakech-Hotels-Hivernage-Secret-Suites-Garden.h19412899.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMarrakech-Hotels-Hivernage-Secret-Suites-Garden.h19412899.Hotel-Information) ## About the area Gueliz, a neighborhood in Marrakech, is home to Hivernage Secret Suites & Garden. Place Bab Doukkala and Bab El Djedid are local landmarks, and some of the area's attractions include Majorelle Garden and The Secret Garden Medina Marrakech. Menara Gardens and Le Jardin Secret are also worth visiting. [Visit our Marrakech travel guide](https://www.expedia.ca/Marrakech.dx6084756) [View more Riads in Marrakech](https://www.expedia.ca/Marrakech-Riads.d6084756-aaRiads.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.62360%2C-8.00938&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zISYZnpNxueI1zLXRZXNSDRsJmQ=) Rue El Houssima, Quartier de l'Hivernage, Marrakech, 40000 ### What's nearby - Palais des Congrès - 7 min walk - 0.6 km - Le Grand Casino de La Mamounia - 16 min walk - 1.4 km - Menara Mall - 1 min drive - 0.8 km - Majorelle Garden - 2 min drive - 2.2 km - Jemaa el-Fnaa - 3 min drive - 1.8 km ### Getting around - Marrakech Central Station - 18 min walk - Menara Airport (RAK) - 10 min drive ### Restaurants - ‪Casino de Marrakech - ‬12 min walk - ‪Paul - ‬8 min walk - ‪Chili's Grill & Bar - ‬8 min walk - ‪nozha by mövenpick - ‬7 min walk - ‪Noto Marrakech - ‬12 min walk ## About this property ### Hivernage Secret Suites & Garden Luxury riad near Avenue Mohamed VI Located close to Le Grand Casino de La Mamounia, Hivernage Secret Suites & Garden provides free full breakfast, a free grocery shopping service, and a free daily manager's reception. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Free newspapers, a gift shop, and luggage storage - Concierge services, a porter/bellhop, and a front-desk safe Room features All guestrooms at Hivernage Secret Suites & Garden boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. More amenities include: - Pillowtop mattresses and rollaway/extra beds (surcharge) - Bathrooms with tubs or showers - Flat-screen TVs with satellite channels - Separate sitting areas, heating, and daily housekeeping ## Similar properties ![2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/13000000/12440000/12430700/12430665/a497a0a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy Le Grand Hotel Gueliz - Pool - Breakfast included - Spa - Parking included 8.0 Very good 1,002 reviews CA $328 CA $372 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=12430665&PinnedHotelID=12430665&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/910000/907000/906942/1330812d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Marrakech Palais Imperial & Spa Gueliz - Pool - 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Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=1846741&PinnedHotelID=1846741&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353970/1eb2bd8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Les Jardins De La Koutoubia Medina - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 711 reviews CA $382 CA $432 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1353970&PinnedHotelID=1353970&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle (surcharge) ### Food and drink - Free full breakfast available daily 7:30 AM to 10:30 AM - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Hot tub - Library - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business center ### Outdoors - Garden - Pool loungers - Terrace ### More - Art Deco architecture - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Minibar - Room service ### More - Air conditioning - Desk - Free daily newspapers - Heating - Phone - Safe - Separate sitting area ## Policies ### Check-in Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are available for EUR 45.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 25 per room (one-way) - Rollaway bed fee: EUR 45.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms ### Property is also known as Hivernage Secret Suites Garden Hotel Secret Suites Garden Hotel Hivernage Secret Suites Garden Secret Suites Garden Hivernage Secret Suites & Hivernage Secret Suites & Garden Riad Hivernage Secret Suites & Garden Marrakech Hivernage Secret Suites & Garden Riad Marrakech ## Frequently asked questions ### Does Hivernage Secret Suites & Garden have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hivernage Secret Suites & Garden? > As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Hivernage Secret Suites & Garden on Nov 7, 2025 start from CA $299.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Marrakech-Hotels-Hivernage-Secret-Suites-Garden.h19412899.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hivernage Secret Suites & Garden pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hivernage Secret Suites & Garden? > This riad doesn't offer parking. ### What time is check-in at Hivernage Secret Suites & Garden? > Check-in end time: anytime. ### What time is check-out at Hivernage Secret Suites & Garden? > Check-out is at noon. ### Does Hivernage Secret Suites & Garden provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 25 per room applies. ### Where is Hivernage Secret Suites & Garden located? > Located in Gueliz, this luxury riad is within 1 mi (2 km) of Avenue Mohamed VI and Le Grand Casino de La Mamounia. Jemaa el-Fnaa is 1.6 mi (2.6 km) away. Marrakech Central Station is 18 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hivernage Secret Suites & Garden Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 4 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.8/10 Staff & service ### 7.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Jennifer Oct 20, 2025 Liked: Amenities I checked out before breakfast to catch an early flight but my stay was perfect. The hotel is truly a secret garden tucked in a quiet neighborhood. I arrived early and relaxed by the pool and read until my room was ready. The concierge also arrange for a massage at a nearby spa. If you are ever in Marrakech, you must stay here!! ![](https://a.travel-assets.com/ugc/hotel-reviews/8da7216c-8c8b-4c49-8330-8a06baaffe4e-1760957512763.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b2e4595-c086-45b2-bbc4-6a1e6ec67cab-1760957512977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92cd6bfe-6569-4d73-bc07-498d3372598f-1760957512638.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ayana Nov 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff ##### Ayana Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Shawn Oct 4, 2024 Every was awesome all staff did an outstanding job. Location quiet and close to the busy district ##### Shawn Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Joshwa Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful and Best Service This place was so beautiful and the staff was so incredibly friendly. It is close to all the major sites and the service is amazing. ##### Joshwa Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### STEEN Apr 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Amazing Hotel & Staff - Would recommend for any couples looking for a little private time in a very cozy atmosphere. ##### STEEN Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller Dec 11, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Amazing service, lovely staff and Riad is well located and walking distance to restaurants and touristique places ##### Verified traveller Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### Joshwa Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Experience Hivernage was amazing. The garden and pool area are such a nice and quiet escape from wherever you are coming from. The service here is also outstanding, the staff go out of their way on every request. ##### Joshwa Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Christopher Feb 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BEST SERVICE EVER Honestly best service ever, made to feel like royalty, no ask too big. Best hotel ive stayed in Marrakesh and will certainly come back ![](https://a.travel-assets.com/ugc/hotel-reviews/72EE2220BC6291B1BF4887A3D11B51B26C444FC01708431221888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Kathy Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Relaxing ##### Kathy Stayed 1 night in Feb 2023 ### 6/10 Okay #### david May 14, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby ##### david Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### jacques Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Accueil et calme Très bon accueil. Hotel très bien situé au milieu de la verdure. Personnel souriant et sympathique, agréable et délicieux petit déjeuner. ##### jacques Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Said Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Said Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### ILHAME Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Une Nuit Parfaite dans un Hôtel Exceptionnel Nous avons passé une nuit absolument parfaite dans cet hôtel. La chambre était impeccablement propre, spacieuse et décorée avec goût. Le lit était extrêmement confortable, nous avons très bien dormi. Le petit-déjeuner était varié et délicieux. Le service était irréprochable, le personnel était accueillant, professionnel et toujours prêt à nous aider. Nous recommandons vivement cet hôtel et nous y reviendrons sans hésitation ! --- ##### ILHAME Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Wassila May 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Havre de paix Tout etait parfait et le service excellent. La localisation etait au calme et pas trop loin du centre ville. ##### Wassila Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Florence Mar 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Florence Stayed 1 night in Mar 2023 ### 6/10 Okay #### Merrill Jul 23, 2022 Liked: Cleanliness #### Riad could be 5 star, but Ayoub is the best!! Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great... ![](https://a.travel-assets.com/ugc/hotel-reviews/51544912226DFC3D1BD4CBA494EA3FE6EFC9E6AF1658613871492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E3C6278329407FE99D0289FD5CB9379DB9CD27191658613871614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0885B0F6E9BE09746646909AF21B4F0270A6396B1658613871586.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A8741043E3264F226DDB13E90DCE0911F2305AD11658613871690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Merrill Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### nitsan Sep 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### nitsan Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Antonin Sep 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Juste parfait Tout a été parfait. Le personnel est exceptionnel ainsi que l'hôtel.. Juste magnifique. ##### Antonin Stayed 8 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 19, 2019 Liked: Cleanliness, staff & service, amenities Le calme de l établissement, la décoration soigné, petite piscine mais très utile, le tout dans un quartier retiré et sécurisé ##### Verified traveller Stayed 4 nights in Aug 2019 ### 8/10 Good #### AMYN-MOHAMED Jul 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### AMYN-MOHAMED Stayed 1 night in Jul 2019 ### 8/10 Good #### Arnaud May 27, 2019 Liked: Cleanliness, staff & service, amenities Établissement propre et entretenu tous les jours. Changement des tapis lorsque nous y etions. La salle de bain de notre chambre est à revoir : robinetterie , douche. ##### Arnaud Stayed 5 nights in May 2019 ### 10/10 Excellent #### Verified traveller Mar 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Feb 2019 ### 4/10 Poor #### Verified traveller Feb 11, 2019 Liked: Staff & service Disliked: Property conditions & facilities We have booked our Holiday for one week in Hotel Hivernage Secret Suites & Garden but unfortunately, the Room was very cold the Carpets and the Bath towels were very old the Restaurant is no Restaurant it was a room with a feu table no atmosphere, for me it didn’t look like a restaurant. At the Breakfast, there was no service we waited for 20Minuts and we couldn’t help our self’s Because it was a very small variety that we couldn’t eat after that we went out to eat our Breakfast. The Riad didn’t look like on the Internet, it's Small. The TV remote control had old Batteries you can\`t change the TV Stations. The Terrassa on the ground and on the top floor had very poor furnisher. For me, I will give this Riad a maximum of 2 Stars. Unfortunately, after tow night we couldn’t stand it so we went to match better Hotel and also we lost the Money that we paid. In General, don’t believe the rate on the Internet and be Shure before you book online its your Monay! ##### Verified traveller Stayed 7 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller Feb 11, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities ##### Verified traveller Stayed 7 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 4 nights in Dec 2018 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Tikida Palmeraie - All Inclusive](https://www.expedia.ca/Marrakech-Hotels-Hotel-Riu-Tikida-Palmeraie-All-Inclusive.h2955364.Hotel-Information) > > [Hotels in Newport](https://www.expedia.ca/Newport-Hotels.d180037.Travel-Guide-Hotels) > > [The Central House Marrakech Medina - Hostel](https://www.expedia.ca/Marrakech-Hotels-Rodamon-Riad-Marrakech.h19805049.Hotel-Information) > > [Hotels in Victoria](https://www.expedia.ca/Victoria-Hotels.d4138.Travel-Guide-Hotels) > > [La Sultana Marrakech](https://www.expedia.ca/Marrakech-Hotels-La-Sultana-Marrakech.h1093565.Hotel-Information) > > [Blue Water Acres](https://www.expedia.ca/Huntsville-Hotels-Blue-Water-Acres.h14754596.Hotel-Information) > > [Cheap Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels-Cheap-Hotels.0-0-d6057821-tCheapHotels.Travel-Guide-Filter-Hotels) > > [TUI BLUE Medina Gardens – Adults Only – All Inclusive](https://www.expedia.ca/Marrakech-Hotels-Medina-Gardens-Adults-Only-All-Inclusive.h8729059.Hotel-Information) > > [La Mamounia](https://www.expedia.ca/Marrakech-Hotels-La-Mamounia.h438418.Hotel-Information) > > [La Maison Arabe Hotel, Spa and Cooking Workshops](https://www.expedia.ca/Marrakech-Hotels-La-Maison-Arabe-Hotel.h1167773.Hotel-Information) > > [Hotels in Lac La Biche](https://www.expedia.ca/Lac-La-Biche-Hotels.d6125368.Travel-Guide-Hotels) > > [Palais Sebban](https://www.expedia.ca/Marrakech-Hotels-Palais-Sebban.h1541234.Hotel-Information) > > [Days Inn & Suites by Wyndham West Edmonton](https://www.expedia.ca/Edmonton-Hotels-Days-Inn-Suites-By-Wyndham-West-Edmonton.h976125.Hotel-Information) > > [Riad Andalla Spa](https://www.expedia.ca/Marrakech-Hotels-Riad-Andalla-Spa.h18024354.Hotel-Information) > > [Grand Hyatt Baha Mar](https://www.expedia.ca/Nassau-Hotels-Grand-Hyatt-Baha-Mar.h7779293.Hotel-Information) > > [La Cabana Beach Resort & Casino - Studio](https://www.expedia.ca/Oranjestad-Hotels-La-Cabana-Beach-Resort-Casino.h48860290.Hotel-Information) > > [Le Médina Essaouira Thalassa Sea & Spa - MGallery Collection](https://www.expedia.ca/Essaouira-Hotels-Le-Medina-Essaouira-Hotel-Thalassa-Sea-Spa-MGallery-By-Sofitel.h795436.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yvr/tpe/vancouver-to-taipei) > > [Flair Airlines Ottawa (YOW) to Goffs (YHZ) flights](https://www.expedia.ca/lp/flight-routes/flair-airlines-from-macdonald-cartier-intl-to-stanfield-intl/f8/yow/yhz) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Winnipeg (YWG) to Manila (MNL)](https://www.expedia.ca/lp/flights/ywg/mnl/winnipeg-to-manila) > > [Flights from Kelowna (YLW) to Whitehorse (YXY)](https://www.expedia.ca/lp/flights/ylw/yxy/kelowna-to-whitehorse) > > [Flights from Goffs (YHZ) to Portland (PDX)](https://www.expedia.ca/lp/flights/yhz/pdx/halifax-to-portland) > > [Flights from Ottawa (YOW) to London (LHR)](https://www.expedia.ca/lp/flights/yow/lhr/ottawa-to-london) > > [Flights from Toronto (YYZ) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yyz/yqb/toronto-to-quebec) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) ### Cars > [Enterprise Car Rentals In Edmonton](https://www.expedia.ca/Enterprise-Car-Rentals-In-Edmonton.d180002-c15.Car-Rental-Guide-Suppliers) > > [Luxury Car Rentals in Ottawa](https://www.expedia.ca/Luxury-Car-Rentals-In-Ottawa.d178296-tLuxury.Car-Rental-Guide-Class) ### Activities > [Things to do in Tofino](https://www.expedia.ca/Things-To-Do-In-Tofino.d6094955.Travel-Guide-Activities)