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Reviews of Bougainvillea Riad

3 out of 5
Bougainvillea Riad
56, Derb Sidi Bouamar, Marrakech

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deividas

Liked: Staff & service
Stayed 4 nights in Mar 2024

6/10 Okay

Enrique

Disliked: Property conditions & facilities
Difficult to get to place.
Stayed 1 night in Nov 2023

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good. Comfy beds and nice staff.
The best for the price and nice people here
Stayed 1 night in Oct 2023
Response from EMRE on Oct 18, 2023
Dear Adnan,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff , clean hotel and air conditioning
Hard to find but comfortable and lady offered lovely tea and gave me a prayer mat. Room clean , air conditioned that I didn’t use and local restaurants are cheap here. Breakfast is ok and man gave me a big pot of Moroccan tea that I loved.
Stayed 1 night in Oct 2023
Response from EMRE on Oct 18, 2023
Dear Adnan,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hosts! Very kind and informative. Helped me find a traditional Hamam to visit. I would definitely recommend staying here
Stayed 2 nights in Apr 2023
Response from Emre on May 20, 2023
Dear Alex,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

shibhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Pros: the service was great, we arrived late on the first night and were personally taken for a walk to find food and a bank. When booking the transfer we were taken all the way to the Riad which would have been impossible to find on our own. There was heaps of hot water, the room was cleaned daily and the terrace and breakfast was nice. Cons, the wifi was poor, the aircon would not go lower than 21 which led to some stuffy nights and we were promised we would be walked to the taxi upon departure so they could ensure we would get the local rate and not be scammed which didn’t happen and we ended up paying more. I’d say just not to offer this service if you can’t deliver. No elevator, only stairs which is a problem with large luggage and also very low ceilings - keep in mind if you are a tall person! Overall I would stay here again and can’t beat it for the price!
Stayed 2 nights in Apr 2023
Response from Emre on May 20, 2023
Dear Shibhon,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

6/10 Okay

peeter

Liked: Cleanliness
Disliked: Room comfort
Did not like it at all!
Well first of all: even the word "medina" sound exotic and also the word "riad"---avoid those places basically in whole Morocco, if you have money and you respect yourself! Parking possibility was my main option to choose the place-this place is quite deep in old town, so you can get 200 m near to the hotel....only if you have very skilled driver,. If you are not, then you must park Your car to some dump-yard or shady spot with the help of some local dude.Not good! Also: tour.buses cannot pick you up from there. The hotel itself was probably 200 years old and the doors as well...so it was 100% no soundproof place. SO DISTURBING! They started to communicate at 6 am and finished talking and banging doors at 23 or even later...no chance to get any sleep! Just pick the normal hotel! Breakfast was basically a cup of coffee, egg and pancake and juice. Positive: the cleaning lady was the friendliest person ever, even we could not communicate in our language skills. So helpful and polite! But yes-get better place than that and in better area.
Stayed 3 nights in Jan 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Excellent stay and location with welcoming staff.
Great stay and the chef/housekeeper was a very friendly and welcoming lady. She welcomed us warmly with mint tea and served wonderful food for breakfast. We regret not having time to try her evening food too. The room is quiet at night despite being in the Medina. The bathroom in the twin room on the ground floor was a bit run down but it looked like the manager may be renovating some of the rooms when we were there. Location is wonderful for exploring the famous square, souks and Jardin Majorelle, among other attractions. The roof terrace is a really excellent asset - we relaxed there some evenings, even in December.
Stayed 3 nights in Dec 2022
Response from EMRE on Dec 20, 2022
Dear Daniel,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little Riad, 5mins walk from the markets. With only 4 or 6 rooms it is small and personable as well as being sheltered from the noise of the city. Well located and very friendly!
Stayed 4 nights in Oct 2022
Response from Emre on Oct 16, 2022
Dear Dave,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

10/10 Excellent

Peter, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic! Emre is genuinely friendly and is tireless in ensuring your stay in Marrakech is a pleasant one. He spent much time helping me organize a tour to Erg Chebbi and on to Fes on short notice. The riad and especially the terrace are a quiet and relaxing place after the crazyness of the souk.
Stayed 3 nights in Sep 2019
Response from Emre on Sep 19, 2019
Dear Peter, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the Medina
This is a very nice riad in the Medina. The taxi can’t take you to the door so you will have to walk from the parking lot. Staff will come and pick you up if you give the taxi driver their phone number. It is a short walk. The riad is very nice with a lovely courtyard and friendly staff. Our room was clean and comfortable. The wifi is strong and they serve a nice breakfast. We would stay there again.
Stayed 3 nights in Aug 2019
Response from Emre on Aug 23, 2019
Dear Tina, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
We had a great time at the this little charming Riad. We lived waking up in the morning with the birds singing at our window. The room was spotesly clean a d the breakfast delicious. Emre, the riad manager was very friendly and gave us good reccomendation for places to visit and eat. Our son like the most the smell of orange flowers which was always present in the riad, adding to the exotic feel of the place. Many thanks Emre and the rest of the staff! Valentina
Stayed 2 nights in Feb 2019
Response from Emre on Feb 27, 2019
Dear Valentina, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean friendly Riad
Beautiful Riad in a great location. We stayed at two different roads and definitely preferred this one in terms of location. It was in a really cute area. A bit difficult to fine as with all riads but the super friendly locals helped us. The breakfast was amazing! And we got tea and fruit on arrival. The owner was super helpful, told us all the great places to eat and visit in Marrakech and was determined to make our stay enjoyable. The roof top terrace was nice and sunny too.
Stayed 1 night in Jan 2019
Response from Emre on Feb 5, 2019
Dear Annie, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! The team were lovely and very accommodating. Would highly recommend.
Stayed 5 nights in Jan 2019
Response from Emre on Jan 14, 2019
Thank you very much for staying with us, hope to see you again inşaALLAH. Kind Regards, Emre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend!
The bathroom to our room we stayed in was a little run down and the airconditioner could use a fix or change. But otherwise the place was lovely. Very comfy and nice bed. The breakfast is really nice and the staff very helpful and kind. We got a lot of good tips of where go and what to see in Marrakesh.
Stayed 2 nights in Dec 2018
Response from Emre/ Omar on Jan 12, 2019
Dear Anonymous, Thank you very much for staying with us hope to see you again inşaALLAH. Kind Regards, Emre

8/10 Good

Hassane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024

6/10 Okay

Yamina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
CORRECT DOMMAGE IL Y A DU POTENTIEL
Le personnel au petit soin pour passer un bon sejour et je les remercie malheureusement un riad peu entretenu surtout au niveau de la salle d'eau qui est largement déplorable. Dommage ce lieu esr bien situé et a du potentiel
Stayed 3 nights in Jan 2024

4/10 Poor

Annsofie

Disliked: Cleanliness, property conditions & facilities, room comfort
Worn down and very cold during winter
Don’t choose the two single bed room on the ground floor - it’s ice cold in winter and super damp with lots of cracks and a bit mold. Air conditioner doesn’t work for hot air and it’s extremely cold during the winter months at night. Hot water is not always guaranteed and sheets and towels smell a bit. Upper terrace is nice and the staff is sweet. Wi-Fi also works ok. Area is pretty quiet which is really nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mette Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
Very nice little riad on the edge of the medina. Perfectly close to everything without being in the middle of tourist chaos. Emre and staff was so helpfull and accommodating. Our room was basic but nice. Comfy bed, warm water for the shower and windows to open so fresh air get in. Clean and charming, but not all new and perfect. But perfect for us and how we like to stay when travelling. Sweet little roof top terrace where we enjoyed the breakfast.
Stayed 3 nights in Oct 2023
Response from EMRE on Oct 27, 2023
Dear Mette,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

2/10 Terrible

Florence

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immonde et insalubre !
Immonde ! Insalubrité totale dans la chambre « Mostar » du rez-de-chaussée. Personnel douteux sales sur eux.
Stayed 1 night in Oct 2023

6/10 Okay

MONIQUE

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Robinet cassé dans la salle de bains Évacuation douche bouchée Retard service petit déjeuner commandé la veille Personnel agréable
Stayed 1 night in Jun 2023
Response from EMRE on Jun 9, 2023
Chére MONIQUE le robinet c'est vous qui a le cassé. normalement dans l'hotel buisnesse quand les clients sortent du chambre on voir si toutes est bien dans la chambre,avant votre check-in les chambres etaient dans une condition parfaite. Pour El Amine traite le personnel comme des esclaves.avec respect, Bougainvillea Riad equipe

10/10 Excellent

Christelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 8 nights in May 2023
Response from EMRE on Jun 9, 2023
Dear Christelle,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

MENAGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien que pour le personnel
Un personnel charmant qui rende le séjour agréable, je recommande car en plus bien situé
Stayed 1 night in Mar 2023
Response from Emre on Mar 27, 2023
Dear Menager,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

4/10 Poor

Carlos Eduardo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El personal y el desayuno de lo mejor. La habitación no era lo que había reservado. Moho y humedades en las paredes. Pelos en el baño. Trozos de pared descantillada en el suelo. No pude dormir en toda la noche por la poco higiene que tenia la habitación. No volvería
Stayed 1 night in Feb 2023

8/10 Good

Rosalía

Liked: Cleanliness, staff & service, amenities
El personal tanto la cocinera como el recepcionista son encantadores.. el desayuno está buenísimo pero lo sirven en una terraza donde hace mucho frio..el agu d la ducha sale poco rato caliente y después templada....y en la reserva t dice q mide 30 m la habitación y parece q tiene una terraza incluida ,y cuando llegas la habitación no mide ni 10 m y la terraza solo es para la habitación suite.
Stayed 4 nights in Jan 2023

10/10 Excellent

fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil, la gentillesse et le petit déjeuner sont 2 points fort
Response from Emre on Dec 5, 2022
Dear Fabien,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

10/10 Excellent

Valéry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre, accueillant, calme, service excellent.
Stayed 1 night in Sep 2022
Response from Emre on Oct 26, 2022
Dear Valery,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Emre on Oct 10, 2022
Dear Christian,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

FADEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour a Marakkech
Merci a Emre pour ses conseils et a Saida pour le petit dejeuner Lieu Atypique. Accueil très chaleureux
Stayed 1 night in Sep 2022
Response from Emre on Sep 24, 2022
Dear Fadel,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon accueil. A l écoute. Petite structure calme, agréable et bien située. On peut facilement se deplacer à pied dans la médina.
Stayed 9 nights in Aug 2022
Response from Emre on Sep 2, 2022
Dear Christine,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,Emre

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡¡Encantados!!
Hemos estado muy a gusto en este pequeño riad con encanto. Los desayunos, fantásticos en el patio tranquilo. El servicio, también, muy amable y el resto de clientes, discretos y respetuosos, evitando ruidos. El riad está siempre limpio y con un maravilloso olor a azahar!!! La terraza muy recomendable para descansar o cenar. El establecimiento está bien situado, cerca de Jmaa El Fna, el zoco... todo lo hemos recorrido a pie. Recomendamos elegir las habitaciones del primer piso o la del segundo. A tener en cuenta: la persona que trabaja en recepción sale a buscar a los clientes fuera de la medina porque no se puede acceder en vehículo.
Stayed 2 nights in Apr 2022
Response from Emre on May 13, 2022
Dear Ana, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Emre on Jan 19, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sofiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Emre on Jan 5, 2020
Dear, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

NIKOLAOS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from EMRE on Dec 9, 2019
Dear NIKOLAOS, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2019
Response from Emre on Oct 30, 2019
Dear, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realmente muy hospitalarios, lugar autentico que a tu llegada te da otras sensaciones de las que luego sentirás, conociendo el verdadero Marrakech, en pleno zoco de la medina
Stayed 6 nights in Oct 2019
Response from Emre on Oct 24, 2019
Dear Pedro, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Propietario molto disponibile in generale, inoltrr siamo arrivati alle 3 del mattino causa ritardo di 4 ore del volo Raynair ed il propietario ci ha aspettato. Parking per auto vicino e custodito. ottima cena. Consigliato.
Stayed 1 night in Sep 2019
Response from Emre on Oct 2, 2019
Dear Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

6/10 Okay

Ken, japon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
立地もスタッフもサービスも良かったけど エアコンが壊れててそれだけが残念。 日中45度まで気温が上がる日に2日連続でエアコンなしの部屋で過ごしたのは思い出となりましたが、エアコン壊れてるなら別のとこにします。 それ以外は朝食もおいしいし完璧です。
Stayed 2 nights in Aug 2019
Response from Emre on Aug 31, 2019
Dear Ken, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+: limpieza, desayuno, personal -: distancia a Jemma el Fna
Stayed 3 nights in Mar 2019
Response from Emre on Apr 10, 2019
Dear Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Acceuil super personnel accueillant et très serviable et sympathique je recommande ce riad au calme merci a EMRE ET SANA
Stayed 10 nights in Feb 2019
Response from Emre on Mar 8, 2019
Thank you very much for staying with us hope to see you again inşaALLAH. Kind regards, Emre

10/10 Excellent

YUJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and relaxing stay
The hoteljust looks exactly like how it looks in the photos. Emire is very helpful and friendly. He also lives in the hotel. He's flexible with their service schedules to make everyone's stay very comfortable. The breakfast is so delicious and very morocco style. i enjoyed my stay and felt very relaxed.
Stayed 1 night in Jan 2019
Response from Emre on Feb 1, 2019
Dear YUJU, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards, Emre

10/10 Excellent

Marta, Treviso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo riad, a 20 minuti di passeggiata attraverso i souk da jemaa el fna. Emre è gentilissimo e molto disponibile. La colazione è ottima.
Stayed 4 nights in May 2018
Response from Emre on Jun 8, 2018
Hi Marta, Thank you very much for your great experience on Expedia hope to see you again inşaALLAH. Kind Regards, Emre