On the beach, white sand

Reviews of Ratu Kini Backpackers & Dive Resort

2 out of 5
Ratu Kini Backpackers & Dive Resort
Mana Island, Mana Island

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get solo girl stay
This was by far the best part of my trip, staying here. The food was great, the hostel rooms were clean and comfortable. The 5 bedroom door had great air con to keep it cool at night. Lots of local trips close by. Would go back :)
Stayed 2 nights in Dec 2017
Response from TK on Feb 26, 2018
Thank you for your supporting comments. Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the diving is great, the island beautiful, yiu pay for being there. we stayed 5 days and it was ok
Stayed 4 nights in Dec 2017

6/10 Okay

John, Christchurch, New Zealand

Liked: Cleanliness, room comfort
Great Location
We went back to Mana to relive our past experiences of the great snorkelling from the beaches... and while the coral has been decimated (from hurricanes), it is regenerating and the snorkelling is still pretty good
Stayed 2 nights in Sep 2017
Response from Team Ratu Kinis Reservation on Nov 12, 2017
Thank you for returning to Ratu Kinis, hope you come again some time in the future. Regards

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jun 2017

8/10 Good

Bryan, Edmonton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ups and downs but overall I couldn't be happier
I'll start with the good: The staff: The staff at the resort are incredible. And that's a major understatement. They go out of their way to learn your name and say hello. In all staff are incredible. The dive team: I came as an inexperienced diver (10 dives) and left with 12 more dives and felt like I was a much better diver afterwards. Fletch, Krysta, and Lexi are very kind, very knowledgable, and extremely genuine people. I could not have asked for a better group to learn from. I would recommend this hostel solely based on those 3. The bad: I stayed in a 5 bed dormitory and I didn't expect much considering I'd be on an island for 7 days. The room was actually quite decent, with a/c. However, the bathrooms were not maintained. The bathroom door didn't close properly, the shower heads had hardly any pressure or really much water coming out at all, making it difficult to shower after diving. The cleanliness was the other issue. Nearly everyday we had to ask for toilet paper rolls. And I was unfortunate enough to have left with bed bug bites all over my body. This easily could have been from another traveler bringing them into the room as I had not gotten bitten until the last 2 nights of my stay there, but it was quite annoying and I had 2 sleepless nights. Other than the rooms, the rest of the hostel was clean and nice to stay in though. And I had only heard of one other person having bed bug issues. Overall: I have to recommend this place simply for the hospitality.
Response from TK on Jun 18, 2017
Hi, bed bugs come at random and we try our best to keep it to a minimum. We'll have weeks go by with no incident and then it strikes. Yes, the travelers move it around but still, we try to control it. Regards

6/10 Okay

vikki, Sydney Australia

Liked: Cleanliness, staff & service
Great cheap backpackers on a magnificent island
Loved this place. We enjoyed the setting, the people, the interaction with the village, the food. Didn't expect no hot water but that was fine.

10/10 Excellent

JD, Snells Beach

Liked: Staff & service, property conditions & facilities, room comfort
Nice Bure by the beach
Our family of two adults and three kids (7, 5, 3) had such a great time at Ratu Kini. Our kids played with the local kids at the school next door to our bure every day when school was out at 3pm. Such a memorable holiday. Its not your typical over priced resort. Its also not for everyone. But if you like getting back to basics and getting to know some fabulous Fijian people, then I reccomend Ratu Kini. Everyone at Ratu Kini treated us as friends right from the first moment. Our kids were a major focus of their attention, which obviously the kids loved. Its a very relaxed atmosphere, more so than other resorts teeming with people. Will we go back. Absolutely. Cant wait.

8/10 Good

Ada, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our time at Ratu Kini
The staff were fantastic , especially with the children. The meals pretty good. Activities were great, we got to go to Castaway Island and the coral island when the tide was too low to snorkel at Mana. Had a school visit and entertainment everynight. Our bure was in the village - it was comfortable and clean. We were sad to leave and will go back for sure.

2/10 Terrible

Alison , sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A shocking experience
I arrived there to be told most of the island is closed 95% at least is off limits, due to the filming of American survivor. There were security guards everywhere no allowing guests access to anywhere. There was only a small strip of beach available to use, I felt trapped like I was imprisioned. The first day if rained with heavy winds there was nothing to do in these circumstances. I emailed ahead with photocopy of my passport as per website to obtain a vodaphone sim card. I got my card paid for it then it didn't work as it has been registers to someone else. I stood for two hours at reception eventually in tears trying to sort this out, they reception staff were not interested I felt like I was a problem to them. I needed a SIM card as I have a health condition and needed to make calls if necessary. They were trying to contact the resort director in the main land for instruction who again did not seem interested in helping only taking my money. Not a great start to my holiday. The food was bad mostly fried rubbish very little fresh fruit or vegetables and very expensive, $5.00 fir a bottle of water and as the water is not drinkable there there were no other choices as to where we could eat or drink. They said they run trips each day but there speed boars were both out if action due to engine failure. The few short trips I did go on the boat engine gave out, I one case we were trapped in the blasing sun for a hour+. There is more I could say if I had room to wright more.

8/10 Good

reuben

Liked: Staff & service, property conditions & facilities, room comfort
Thank you Ratu
I was just island hopping and stayed here for one night. It was great to be with local staff who were friendly and laid back. I took a paddle board around the island and was out for a lot longer than intended / than I paid for --- they were very relaxed about it. Good people here.

8/10 Good

Jennifer, New Zealand - Bay of Islands

Liked: Staff & service
Facilities: Basic; Value: Affordable; Service: Friendly; Cleanliness: Tidy; layout of island allowed for access to variousgood beaches. Ignore what they say about not going to some because of the resort. No one complained

6/10 Okay

Verified traveller

Liked: Cleanliness
一般般
地理位置很好。餐厅有点贵,水上活动比较丰富。服务方面,我们6人,订了两间5人房,就是为了不想和别人拼房,结果只给了一间,还要我们和陌生人拼在一起住,还是异性...交涉之后,给了两间小一点的房间,解决的算还行
Stayed 3 nights in Dec 2017
Response from TK on Feb 26, 2018
Thank you for your nice comments. Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Tauchbasis
Tauchen war gut, Essen völlig überteuert, unser Zimmer lag im hinteren Teil des Dorfes in etwas unangenehmer Nachbarschaft. Die Bungalows am Strand gelegen sind empfehlenswerter

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't go!!
awful experience. about 90% of the Island is closed because of tv series shooting. it's been closed for 4 months already and will be atleast for another 2months. u have only 1 beach wich is dirty and there is broken glass here and there. the hotel manager did Nothing to make our stay better. he promised free dinner for us but when we tried to get it he said he wouldn't give cause he changed his mind. first room we had was family bungalow and at night it was full of grasshoppers. we complained about it and got another room which was good. until morning we were full of biting marks, BED BUGS!!!! Please don't ruin your holiday like we did and Don't go there!

10/10 Excellent

Iveta, Brušperk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ratu Kini
V hotelu jsme byli dvě noci, krásné šnorchlování, pláže

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort