Title: NH Collection Palacio de Tepa - Latest Hotel Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Palacio de Tepa Luxury hotel with a 24-hour fitness center and spa services ![Meeting facility](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/f830abfd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/99863cfb-5ac1-4d20-9d45-b5dbcaee2891-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/168d5cd7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/a67a793f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e5f4ea6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Collection Palacio de Tepa sits in central Madrid, offering a sophisticated library and rejuvenating massage services. Travelers savor authentic Mediterranean dishes at Entre Letras restaurant, maintain routines in the 24-hour gym, or relax with evening drinks at the bar. VIP Access 9.2 Wonderful ## Popular amenities - - - Spa - Bar - Parking available - Room service VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 3 - Dec. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Deluxe Room](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/a0257d15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 21 reviews ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Private bathroom - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Deluxe Single Room, 1 Double Bed](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/abc5bec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Private bathroom - 194 sq ft - Sleeps 1 - 1 Double Bed ![Deluxe Room (View)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/dc1edc40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (View) 9.6 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Pillow menu Premium bedding Blackout drapes/curtains Sofa bed - double - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/91c43c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (View) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Premium bedding Blackout drapes/curtains Sofa bed - double Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/91c43c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 3 Ad with View) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Premium bedding Blackout drapes/curtains Sofa bed - double Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Private bathroom - 484 sq ft - Sleeps 2 - 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults + 1 Child) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Private bathroom - 484 sq ft - Sleeps 3 - 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 Adults) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout drapes/curtains Premium bedding Private bathroom - 484 sq ft - Sleeps 3 - 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/f8505ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 2A + 1Ch with View) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Premium bedding Blackout drapes/curtains Sofa bed - double Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed ## You may also like Ad ![Daily cooked-to-order breakfast (EUR 27 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6430000/6427300/6427217/48962ed8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41379%2C-3.70159&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NG6YAAFsFUjXEEVbeQuSGPmC8RU=) Calle de San Sebastián 2, Madrid, Madrid, 28012 #### What's nearby - Plaza de Santa Ana - 1 min walk - 0.1 km - Puerta del Sol - 3 min walk - 0.3 km - Calle de Alcalá - 3 min walk - 0.3 km - Plaza Mayor - 6 min walk - 0.6 km - Gran Via - 8 min walk - 0.7 km #### Getting around - Anton Martin Station - 3 min walk - Madrid (XOC-Atocha Train Station) - 16 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive #### Restaurants - ‪La Rollerie - ‬2 min walk - ‪Ginger - ‬2 min walk - ‪Sky Bar - ‬2 min walk - ‪Castizo de Plaza del Ángel - ‬1 min walk - ‪BRUTAL Speciality Coffee - ‬1 min walk ## About this property ### NH Collection Palacio de Tepa Luxury hotel near Puerta del Sol A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services, and car rentals on site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an elevator - A TV in the lobby, a front-desk safe, and multilingual staff - Luggage storage, concierge services, and smoke-free premises - Guest reviews give top marks for the helpful staff and location Room features All 83 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with eco-friendly toiletries and bathtubs - 49-inch LCD TVs with satellite channels - Wardrobes/closets, eco-friendly cleaning products, and coffee/tea makers ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/17643795.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,260 reviews CA $287 CA $315 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1070000/1062500/1062405/00cd8be3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Urban, a Small Luxury Hotel of the World Madrid Centro - 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Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,006 reviews CA $415 CA $457 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=19214736&PinnedHotelID=19214736&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20120000/20113200/20113119/b9ea8e95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Gran Via Madrid Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,009 reviews CA $414 CA $455 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=20113119&PinnedHotelID=20113119&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, body treatments, aromatherapy](https://images.trvl-media.com/lodging/35000000/34580000/34570500/34570433/9c833317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Collection Plaza Mayor Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,015 reviews CA $343 CA $377 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1910000/1903400/1903400/3455f35f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Paseo del Prado Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,005 reviews CA $295 CA $325 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1903400&PinnedHotelID=1903400&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 40 per day) - Valet parking on site (EUR 40 per day) ### Food and drink - Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 24 for adults and EUR 35 for children - A bar/lounge - A restaurant ### Restaurants on site - Entre Letras ### Things to do - 24-hour gym - Library - TV in common areas ### Family friendly - In-room sofa bed - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - 646 square feet of conference space - Business center ### Spa - Couples treatment rooms - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2010 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 55 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 24 for adults and EUR 35 for children - Valet parking fee: EUR 40 per day - Nearby parking fee: EUR 40 per day (656 ft away) - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property ### Property is also known as Nh Palacio Nh Palacio Tepa Nh Palacio Tepa Hotel Nh Palacio Tepa Hotel Madrid Nh Palacio Tepa Madrid NH Collection Palacio Tepa Hotel Madrid NH Collection Palacio Tepa Hotel NH Collection Palacio Tepa Madrid NH Collection Palacio Tepa Nh Palacio De Tepa Hotel Madrid NH Collection Palacio de Tepa Hotel NH Collection Palacio de Tepa Madrid NH Collection Palacio de Tepa Hotel Madrid ## Frequently asked questions ### Is NH Collection Palacio de Tepa pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at NH Collection Palacio de Tepa? > As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on Dec 8, 2025 start from CA $313.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Valet parking is available for EUR 40 per day. ### What time is check-in at NH Collection Palacio de Tepa? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at NH Collection Palacio de Tepa? > Check-out is at noon. ### Where is NH Collection Palacio de Tepa located? > Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Anton Martin Station is only a 3-minute walk and Sol Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## NH Collection Palacio de Tepa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 690 8 - Good 231 6 - Okay 57 4 - Poor 17 2 - Terrible 10 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Mickhail Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location great, room clean, service average, breakfast is ok. ##### Mickhail Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Normand Oct 29, 2025 Liked: Cleanliness, property conditions & facilities Staff and room were perfect!! ##### Normand Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Ann Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very good , lots of selections and excellent service ##### Ann Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Bob Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast: food and staff ##### Bob Stayed 4 nights in Sep 2025 ### 8/10 Good #### steglio Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Great breakfast. ##### steglio Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Cristina Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love this hotel ##### Cristina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kevin Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again. ##### Kevin Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Sheila Marie Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean , nice selection to choose in their breakfast buffet . ![As soon as we arrive, Staff welcome us with warm smile and glass cava ](https://a.travel-assets.com/ugc/hotel-reviews/6ba1bc66-2f1d-455d-84d5-f4fef215c9c4-1754053656330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice view from our suit ](https://a.travel-assets.com/ugc/hotel-reviews/b333d2ae-c102-4b92-9cb5-e73e86e821e9-1754053656517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Complimentary bottle of wine in the room ](https://a.travel-assets.com/ugc/hotel-reviews/2c41d8eb-e8fc-4375-a769-f2d70978ab20-1754053655622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room is nice and clean ](https://a.travel-assets.com/ugc/hotel-reviews/36dea8d6-3e8d-44e6-8ae2-f1d9df1a6f41-1754053961631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sheila Marie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### carlos Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was nice, clean, beautifully decorated. breakfast was excellent!! everybody in reception very friendly and helpful ##### carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rudiann Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience. ##### Rudiann Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Laura Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too! ##### Laura Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Robert Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was located in the exact location we wanted to be in. Many dining and shopping options. We will definitely recommend to others and will stay there again. ##### Robert Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### ?? Jul 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i had a wonderful stay,THX! ##### ?? Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Roxana Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. ##### Roxana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kaajal Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms. Staff is very nice. I had a package delivers to the hotel and they had brought it to my room without me asking them which was a very nice surprise. Location is great. Lots of cafes and restaurant options near by. Would stay there again. ##### Kaajal Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Caroline Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favorite hotel in Madrid. Conveniently located but quiet. I stayed here multiple times and will only stay here when I’m in Madrid. ##### Caroline Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience, clean room and comfortable ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Zekun Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside. ##### Zekun Stayed 1 night in Aug 2025 ### 4/10 Poor #### Scott Aug 18, 2025 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### nice tiny place I felt the rooms were super small for 3 adult people. The bathroom was really really small ##### Scott Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Radu Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely excellent ##### Radu Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### pedro henrique monteiro Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### pedro henrique monteiro Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rosa Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was excellent; great breakfast. It was clean and quiet. Excellent. ##### Rosa Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Mark Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were awesome and fun. Good energy. Great location. Perfect Madrid stopover. ##### Mark Stayed 1 night in May 2025 ### 10/10 Excellent #### Yamilka Rodriguez Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thanks ##### Yamilka Rodriguez Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### JOE Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NH Collection never disappoints. Always outstanding ##### JOE Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Fort Lauderdale](https://www.expedia.ca/Fort-Lauderdale-Hotels-All-Inclusive-Hotel.0-0-d601750-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica.d88.Hotel-Destinations) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Winthrop](https://www.expedia.ca/Winthrop-Hotels.d175883.Travel-Guide-Hotels) > > [Hotel Puerta de Toledo](https://www.expedia.ca/Madrid-Hotels-Hotel-Puerta-De-Toledo.h54498.Hotel-Information) > > [Fairfield Inn & Suites Newark Liberty International Airport](https://www.expedia.ca/Newark-Hotels-Fairfield-Inn-Suites-Newark-Liberty-International-Airport.h867318.Hotel-Information) > > [All Inclusive Resorts and Hotels in St. Thomas](https://www.expedia.ca/St-Thomas-Hotels-All-Inclusive-Hotel.0-0-d6140138-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Colón](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Colon.h523330.Hotel-Information) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Hotels in Duomo](https://www.expedia.ca/Duomo-Florence-Hotels.0-n6084346-0.Travel-Guide-Filter-Hotels) > > [Arenas Del Mar Beachfront & Rainforest Member of the Cayuga Collection](https://www.expedia.ca/Quepos-Hotels-Arenas-Del-Mar-Beachfront-Rainforest-Member-Of-The-Cayuga-Collection.h1484897.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Narita (NRT)](https://www.expedia.ca/lp/flights/yyc/nrt/calgary-to-tokyo) > > [Flights from Ottawa (YOW) to Kingston (YGK)](https://www.expedia.ca/lp/flights/yow/ygk/ottawa-to-kingston) > > [Flights from Calgary (YYC) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyc/del/calgary-to-delhi) > > [Flights from Vancouver (YVR) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Ottawa (YOW) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yow/ist/ottawa-to-istanbul) > > [Flights from Montreal (YUL) to Konavle (DBV)](https://www.expedia.ca/lp/flights/yul/dbv/montreal-to-dubrovnik) ### Cruise > [Royal Caribbean Cruises](https://www.expedia.ca/Royal-Caribbean-International.cRC.Cruise-Line-Info) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) ### General > [Visit Lace Market](https://www.expedia.ca/Nottingham-Lace-Market.dx6165089) > > [Visit New Brunswick](https://www.expedia.ca/New-Brunswick.dx11161)