Mercer Madrid

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Luxury
5.0 star property
9.8

Exceptional

Luxury hotel near El Retiro Park

A short walk from National Prado Museum and Puerta de Alcalá, Mercer Madrid provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Deluxe Room

A bedroom with a large bed, wooden wardrobe, and a seating area.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A modern bedroom with a wooden bed frame, a bedside table, a lamp, and a view of the city through large windows.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe

A hotel room with a bed, a bedside table, a wall-mounted light, and a curtain.

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern living room with a leather sofa, a wooden coffee table, a lamp, and a bookshelf.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Premium Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a small table with a bottle, a chair, and a wardrobe.

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

A modern hotel room with a leather sofa, a small table, a chair, a desk, and a shower area.

Grand Suite

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mercer Suite

A modern living room with a sofa, a coffee table, a chair, a desk, and a bookshelf.

Mercer Suite

  • City view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A modern living room with a leather sofa, a small round table with a vase of flowers, a grey armchair, and a wooden coffee table.

Suite

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Spa
  • Free WiFi
  • Restaurant
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9.8 out of 10, Exceptional, 1,002 reviews
The price is CA $502
CA $552 total
includes taxes & fees
Nov 19 - Nov 20
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About the area

Located in Jerónimos, a neighborhood in Madrid, Mercer Madrid is near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
C/ Ruiz de Alarcón, 5, Madrid, 28014

What's nearby

  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    3 min walk - 0.3 km
  • A large glass conservatory with a pond in front.
    El Retiro Park
    5 min walk - 0.4 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    5 min walk - 0.5 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.7 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    14 min walk - 1.2 km

Getting around

  • Banco de Espana Station
    5 min walk
  • Madrid Recoletos Station
    11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    23 min drive

Restaurants

  • Em Sherif Madrid
    5 min walk
  • Starbucks
    6 min walk
  • Ritz Garden
    4 min walk
  • Pictura
    3 min walk
  • James Joyce Irish Pub Madrid
    6 min walk

About this property

Mercer Madrid

  • Luxury hotel near El Retiro Park
  • A short walk from National Prado Museum and Puerta de Alcalá, Mercer Madrid provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge), and an elevator
    • Massage treatment rooms, luggage storage, and smoke-free premises
    • Multilingual staff, concierge services, and tour/ticket assistance
  • Room features
  • All 61 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Bathrooms with tubs or showers and hair dryers
    • 40-inch Smart TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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  • Free WiFi
  • Restaurant
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includes taxes & fees
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Frequently asked questions

Does Mercer Madrid have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercer Madrid ?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Mercer Madrid on Nov 2, 2026 start from CA $520, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercer Madrid pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 85 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 70 per night.

What time is check-in at Mercer Madrid ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercer Madrid ?

Check-out is at noon.

Where is Mercer Madrid located?

Located in Jerónimos, this luxury hotel is within a 5-minute walk of Paseo del Prado, El Retiro Park, and National Prado Museum. Gran Via and Plaza de Cibeles are also within 10 minutes. Banco de Espana Station is 5 minutes by foot and Retiro Station is 10 minutes.

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Reviews

Mercer Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 35 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning new hotel that is located in a calm neighborhood that.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, super comfortable bed and room, my baby slept wonderfully
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly, particularly the concierge at the hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a perfect area! Staff were very welcoming and accommodating
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, smallish room but excellently appointed and good service. Rooftop has a beautiful pool and increíble view, but appears to be a work in progress that could be a truly special space once fully completed. Great location, quiet but close to everything
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in. The location, design, amenities and cleanliness were top tier and, above all, the staff treats you like a close and personal friend. This will be my hotel of choice in Madrid for the forseeable future.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chic hotel in a fabulous location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice new hotel with excellent staff!
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing but they didn't returned the deposit & not replying to the emails & calls!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, atención e instalaciones. El baño es un poco incómodo pues no hay donde colgar toallas o batas, todo lo demás fue excelente.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son divinas y la suite superó mis expectativas; la tina fue muy útil para disfrutar de un baño de sales, descansar tras caminar por la ciudad y combatir el jet lag. Todo el personal es sumamente amable. Aunque al principio la cama me pareció demasiado firme, la realidad es que se duerme de maravilla. El baño es increíble y los artículos de higiene huelen muy deli. Los detalles: las botellas de agua, los chocolates, la secadora y plancha de pelo Dyson, la pasta de dientes, el bálsamo labial y el aromatizante para almohada; todo es de primera calidad. Además, el martini bar, el spa y el restaurante son diez de diez. Sin duda alguna, volvería a hospedarme con ustedes.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un gran nuevo Hotel en Madrid. Excelente ubicación y mejor servicio Muchas gracias
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 2 nights in Jul 2026