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Reviews of Central Hotel

2 out of 5
Central Hotel
16-18 Argyle St, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 152 reviews" "
Rating 8 - Good. 45 out of 152 reviews" "
Rating 6 - Okay. 26 out of 152 reviews" "
Rating 4 - Poor. 11 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bargain hotel. Handy for Kings Cross / St Pancras and Euston. Lovely staff. No breakfast but lots of options very nearby.
Stayed 1 night in May 2024
Response from Manuel on May 2, 2024
Thanks for your kind review. We look forward to welcoming you again, in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to trains and busses. Restaurants nearby and safe to walk around. No lift at the hotel so be aware if you have heavy luggage and challenged to do steps. Everything was fine, clean and comfortable.
Stayed 3 nights in Apr 2024
Response from Manuel on Apr 30, 2024
Thanks for your kind review. We look forward to welcoming you again, in the near future.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love these independent London hotels with tiny rooms for a reasonable price -- unlike the big chains in Central London. The staff always gets to know you and is very friendly. Central Hotel was no exception. I've stayed in a number of London hotels like this for a week or more at a time over the last thirty-some years. Central Hotel stands our for an extra level of cleanliness and very nice tiled bathrooms with up-to-date plumbing and very good water pressure.
Stayed 12 nights in Apr 2024
Response from Manuel on Apr 22, 2024
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

GREGG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really close to the train station. The convenience was a huge benefit. Much dining nearby. The rooms were clean and a efficient. She’s not an opulent grand hotel, yet she delivers the essentials quite adequately. We would stay here again.
Stayed 1 night in Apr 2024
Response from Manuel on Apr 16, 2024
Thanks for your kind review. We look forward to welcoming you again in the near future.

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manuel on Apr 16, 2024
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
Has everything you need, convenient location next to the train station. Clean, good service
Stayed 3 nights in Mar 2024
Response from Manuel on Mar 15, 2024
Thanks for your kind review. We look forward to welcoming you again in the near future.

8/10 Good

shinsuke

Stayed 2 nights in Feb 2024
Response from Manuel on Feb 28, 2024
Thanks for your kind review. We look forward to welcoming you again in the near future.

8/10 Good

Paul

Stayed 1 night in Feb 2024
Response from Manuel on Feb 22, 2024
Thanks for your kind review. We look forward to welcoming you again, in the near future.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Central Hotel London on Feb 2, 2024
Thank you for your great review, please come again!

6/10 Okay

Sonia Maria

Stayed 2 nights in Jan 2024
Response from Manuel on Jan 26, 2024
Thanks for your kind review. We look forward to welcoming you again, in the near future.

8/10 Good

Jody

Stayed 2 nights in Dec 2023
Response from Manuel on Jan 26, 2024
Thanks for your kind review. We look forward to welcoming you again, in the near future.

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and convenient for west end
Stayed 1 night in Dec 2023
Response from Manuel on Jan 26, 2024
Thanks for your kind review. We look forward to welcoming you again, in the near future.

4/10 Poor

Mitsuhiko

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was bad luck.
Because my room was underground so I could not get WI-FI signal. I Also could hear tube running noise quite often so I could not sleep propally.
Stayed 1 night in Dec 2023
Response from Manuel on Jan 26, 2024
All the guest that stayed in that same room never complained about not getting WI-FI signal and being so close to the station and the underground tunnels pass under our build we have no control about the noise please complain to TFL.Thanks

10/10 Excellent

Tim

Stayed 1 night in Dec 2023
Response from MANUEL on Dec 6, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from MANUEL on Dec 6, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

2/10 Terrible

Matthew

Stayed 2 nights in Nov 2023
Response from Will on Nov 21, 2023
Hi.We sorry that you felt this way.Regards.

10/10 Excellent

Nurmukhamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and will definitely come back again :) Very helpful staff especially Alex and the owner was amazing person (very helpful & generous). The hotel is close to local amenities, shops, restaurants and Kings Cross & Saint Pancras station is 1-2 minutes walking distance. The hotel and room itself was clean compared to other hotels located in the same area. Definitely recommend this place. I would like to thank staff and the owner :)
Stayed 3 nights in Oct 2023
Response from MANUEL on Oct 27, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

4/10 Poor

CHRISTOPHER T

Travelled with family
Stayed 1 night in Oct 2023
Response from MANUEL on Oct 16, 2023
Thank you for your review.

10/10 Excellent

Helen

Stayed 1 night in Oct 2023
Response from MANUEL on Oct 9, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2023
Response from MANUEL on Oct 7, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location for getting around London and to and from airport and other cities. Small but clean rooms, friendly and helpful staff.
Stayed 3 nights in Sep 2023
Response from Will on Sep 27, 2023
Thank you Chris Happy to hear that you enjoy your stay.All the best.

6/10 Okay

Helen

Stayed 1 night in Sep 2023
Response from Will on Sep 25, 2023
Thank you Regards.

6/10 Okay

Kuldeep

Stayed 1 night in Sep 2023
Response from Central Hotel London on Oct 8, 2023
Thanks for your review. We look forward to being of service to you again in the future.

10/10 Excellent

Duncan

Stayed 1 night in Sep 2023
Response from MANUEL on Sep 17, 2023
Thanks for your kind review. We look forward to being of service to you again in the near future.

10/10 Excellent

Carolina

Stayed 6 nights in Aug 2023
Response from Arthur on Sep 5, 2023
Thanks for your review. We are very pleased to know that you had a wonderful stay with us. We look forward to welcoming you again in the near future.

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Great location across from main train stations, hop on/hop off bus, tons of stores, and British Museum. It's in a more budget friendly area, but hotel itself and walk to train station felt safe for both of us traveled females. Easy check in and out. The room was cozy and nice, shower was hot, could use some minor updates. Great hotel for a short cozy stay.
Response from MANUEL on Aug 26, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

Karl

Stayed 1 night in Aug 2023
Response from MANUEL on Aug 20, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

6/10 Okay

Goodwill

Disliked: Property conditions & facilities
Close to station rooms tiny
Stayed 1 night in Jul 2023
Response from Will on Jul 28, 2023
Hi.Thank you for your time.Regards.

10/10 Excellent

Shu Ling Tu

Stayed 2 nights in Jul 2023
Response from MANUEL on Jul 23, 2023
Thanks for your kind review. We hope to be of service to you again in the near future

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
The price for the room was high, basement small room, bad odor, the shower floor was nasty.
Stayed 4 nights in Jul 2023
Response from Will on Jul 20, 2023
Sorry to hear that.we will investigate to found out,what happened Regards.

6/10 Okay

Iris, Miami

Travelled with family, Travelled with group
Noisy nights and noisy mornings
Stayed 4 nights in Jul 2023
Response from MANUEL on Jul 26, 2023
Thanks for your review.

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from MANUEL on Jul 17, 2023
Thanks for your kind review. We hope to be of service to you again in the near future.

10/10 Excellent

Roanna

Stayed 2 nights in Jul 2023
Response from MANUEL on Jul 14, 2023
Thanks for your kind review. We hope to be of service to you again in the near future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean, well located budget hotel
Room was clean and well serviced. Solo room with no toilet/ shower was sufficient for a short stay. Considering it's location, very close to Kings Cross, I got value for money.
Stayed 2 nights in Jul 2023
Response from Wilson on Jul 9, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

8/10 Good

ChristianeMarie, Westland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is above and beyond! They took great care of me, helped with transportation, and even carried my heavy bag up 4 flights of stairs for me! The location is extremely convenient. It's an older building without air conditioning so if you experience London in a heat wave like I did, it's pretty miserable.
Stayed 2 nights in Jun 2023
Response from MANUEL on Jul 4, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from MANUEL on Jun 24, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location. Comfortable, clean and good value.
Stayed 2 nights in Jun 2023
Response from MANUEL on Jun 5, 2023
Thanks for your review. We look forward to welcoming you again in the near future.

6/10 Okay

Thalia

Liked: Cleanliness, staff & service
It was a clean property but extremely noisy. That is the only reason for an ok rating. The staff were fantastic and friendly.
Stayed 1 night in May 2023
Response from MANUEL on May 27, 2023
Thank you for giving us your review.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the great service
Amazing location just across the road from the rail station...yet very quiet. We arrived early in the morning & a lovely & helpful man allowed us to leave our bags. When we arrived back in the evening the bags had been delivered to our room. The room was compact but very clean & the beds were made up each day. An amazing deal for the price! Would totally recommend this one & thank you to all of the lovely staff.
Stayed 3 nights in Apr 2023
Response from Will on May 25, 2023
Thank you so much for your kind review.All the best.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very, very small, but it had everything I needed and was nicely renovated. The staff was very friendly and helpful. Great value.
Stayed 2 nights in May 2023
Response from MANUEL on May 18, 2023
Thanks for your kind review! We look forward to welcoming you again in the near future.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value hotel in the perfect location for travellers. The staff were lovely - really welcoming & friendly. My room was spotless & had everything I needed with a comfy bed & nice shower. Thanks for a great stay, I'm definitely planning to return!
Stayed 1 night in May 2023
Response from MANUEL on May 9, 2023
Thanks for your kind review. We look forward to welcoming you again in the near future.

8/10 Good

Lui Ming

Stayed 3 nights in May 2023
Response from Will on May 29, 2023
Hi thank you for your time and kind review.Regards.

8/10 Good

Kit Ying

Travelled with family
Liked: Cleanliness, staff & service
The location is excellent, right across Kings Cross St Pancras Station. The hotel is small and the room is also very small but it is nice and clean in general. The front desk is friendly and welcoming. I would recommend this hotel if you have a limited budget and want a convenient location.
Stayed 3 nights in May 2023
Response from Will on May 8, 2023
Thank you so much for your time and the review.All the best.

10/10 Excellent

Garrett roche

Stayed 2 nights in May 2023
Response from MANUEL on May 5, 2023
Thanks for your review. We look forward to welcoming you again in the very near future.

10/10 Excellent

Dharmawan

Stayed 1 night in Apr 2023
Response from MANUEL on Apr 21, 2023
We thank you for your kind review. We are very pleased to hear that you had a wonderful stay with us. We look forward to being of service to you in the future.

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The locale can’t be beat for access to Saint Pancras, but it’s an old and tired property. The staff was super helpful. The beds and linens were squeaky clean.
Stayed 1 night in Apr 2023
Response from MANUEL on Apr 19, 2023
Thank you for taking the time to give us your review.On going renovations in place .

10/10 Excellent

Magne

Stayed 4 nights in Mar 2023
Response from MANUEL on Apr 18, 2023
Thanks for your kind review! We look forward to having you back in the near future.

6/10 Okay

Marte, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
did not stay very long and had to leave early for the train. Overall ok
Stayed 1 night in Apr 2023
Response from Central Hotel London on Apr 10, 2023
Thank you very much for your review

10/10 Excellent

Diogenes

Stayed 4 nights in Mar 2023
Response from Will on Apr 1, 2023
Hi Thank you so much for your kind review we really appreciate, it.Regards.

10/10 Excellent

Tara

Stayed 1 night in Mar 2023
Response from MANUEL on Mar 15, 2023
Thanks for your review! We hope to be of service to you again in the future.