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Rating 10 - Excellent. 2173 out of 3066 reviews" "
Overall great property to stay at, a 5 min easy walk to the airport and they also had a shuttle service. My only complaint about the hotel would be that whenever we took a warm shower, we were setting off some kind of sensor or alarm and the front desk called us each time to alert us we triggered it. Not a huge deal but more of a nuisance
Allison
Stayed 1 night in May 2024
Response from Manuel Veloso General Manager. on May 26, 2024
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We apologize for the inconvenience.We are staying on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Friendly staff, decent food. Older hotel that has had upgrades. Nothing too fancy, but convenient for accessing the airport.
Ashley
Stayed 1 night in May 2024
Response from Manuel Veloso - General Director. on May 26, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
10/10 Excellent
Janet
Travelled with partner
May 26, 2024
Liked: Cleanliness, amenities
Close to airport which is what we wantef
Janet
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 26, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager. on May 26, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Great option for a stay if you’ve got a morning flight. This hotel is modern, renovated and clean. We had a room facing the airport and didn’t hear a thing.
Kaya
Stayed 1 night in May 2024
Response from mv on May 25, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
Additional charge for a second person was not expected nor called for at this price point. Will never stay again!
Mauro
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 25, 2024
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We have taken note of your comments about the seccond guest and it is a company policy, since in addition to selecting the room you must also add the number of people to the reservation.We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager on May 24, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
A totally airport oriented hotel. Can get breakfast starting at 2 am and walk to Terminal 1 in 10 minutes or less, or take their free shuttle starting at 4 am. Room is small and basic but comfortable. I would definitely stay there again if I just needed a place to sleep during a very long layover or before catching an early flight.
Nancy
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager on May 22, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager on May 21, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
6/10 Okay
Jeff
Travelled with partner
May 19, 2024
Disliked: Amenities
Poor signage, confusing location, no soap in shower-soap dispenser only by the sink, no bars of soap, no tissues, horrible light switch logic, switches by the bed turned off lights in bathroom, too bad really the building was good albeit with small rooms and the dinner buffet was good but overpriced
Jeff
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager on May 19, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We regret what happened. Please accept our sincerest apologies. We would like to count on a future visit, in order to change our image not in accordance with our quality standards. With the best regards, Manuel Veloso General Manager
Great people, very clean and high standards for an airport hotel
Pedro
Stayed 1 night in May 2024
Response from MV on May 19, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We are looking forward to a future visit. Best regards, Manuel Veloso General Director.
Janet was delightful when checking us in and all staff were very professional. Very comfortable and hotel theme was fun
Mary Zorn
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 19, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager on May 20, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit.With the best regards, Manuel Veloso General Manager.
Clean easy good airport transportation . Food was good. Room small but adequate
Eileen
Stayed 1 night in May 2024
Response from Manuel Veloso General Director. on May 16, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Very close to the airport. Excellent breakfast shuttle service to and from airport. Close to metro so you can go downtown and back with ease
Mark
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 16, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Response from Manuel Veloso, General Director. on May 16, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We look forward to a future visit. Best regards, Manuel Veloso General Director.
No ac outlet to connect my CPAP machine. Theu offer me one fot 15 euros.
City tax as a hiden charge.
Carpet derty shower full of mildwe an also e trem slipery
Maria del Carmen
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 15, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We regret what happened regarding your stay. We have available adapters for 5 euros only, we are going to analyse the situation as promptly as we can. As for the city tax charge, upon making the reservation and after when you receive the confirmation, it is describe there all of the expenses, including the tourist tax we charge at the check-in. The carpet problem is already being analysed with the responsible department. Please accept our sincerest apologies. We would like to count on a future visit, in order to change our image not in accordance with our quality standards. With the best regards, Manuel Veloso General Manager.
Close to the airport, very early breakfast (2am), amazing staff.
Aleksandra
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 15, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager. on May 15, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Lovely place a 15 min walk from the airport. The buffet was nice, but tap water should be included, for those who don’t drink and don’t want coffee for an early wake up. The shared shuttle to the airport was too small for the number of people needing it.
Phil
Stayed 1 night in May 2024
Response from Manuel Veloso General Manager. on May 13, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager. on May 13, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Room was very nice - Hotel was literally within walking distance of airport - staff was very friendly and helpful - last but certainly not least, the buffet breakfast was off the charts - a real unexpected treat!!
John
Stayed 1 night in May 2024
Response from Manuel Veloso General Manager. on May 12, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
This hotel is outstanding and caters to travelers using the airport. The dining options were great and operated nearly 24 hours a day. Shuttle service to the airport terminals was quick and efficient, and you can walk to the terminal in a pinch. Room was clean and comfortable and incredibly quiet. Very impressed with this hotel and how they fulfill their mission.
CAROLYN
Stayed 1 night in May 2024
Response from Manuel Veloso General Manager. on May 12, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
10/10 Excellent
Susan
May 12, 2024
Liked: Property conditions & facilities
Excellent staff throughout. Facility is spotless both inside and out. I stayed several times on my 23 day trip, making it home base for a variety of excursions based upon airline and rail travel. Cannot recommend it highly enough.
Susan
Stayed 2 nights in May 2024
Response from Manuel Veloso - General Manager on May 12, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
10/10 Excellent
Robin
May 11, 2024
Liked: Cleanliness, staff & service
Robin
Stayed 1 night in May 2024
Response from Manuel Veloso General Manager. on May 12, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
This is an excellent place to stay in Lisbon. We had a layover of one evening and stayed here. Had dinner and complementary breakfast buffet rooms were great would stay again.
Kathy
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager on May 11, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager
Excellent choice for early morning flights. The breakfast was excellent
Brett
Stayed 1 night in Apr 2024
Response from Manuel Veloso - General Manager on May 11, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Stayed here for an overnight for an early flight the next day! The staff was most accommodating and hospitable. Easy advanced check in as we arrived early, left the back to take a tour all day and our room keys were ready for pick up when we returned! Room is very spacious, clean, and up to date. The most impressive was the restaurant with a good bar and good food selection. Great buffet! And breakfast was available as early as 2 AM for those with early flight! I would stay here again and highly recommend.
Jeriel
Stayed 1 night in May 2024
Response from Manuel Veloso General Director. on May 10, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We look forward to a future visit. Best regards, Manuel Veloso General Director.
Response from Manuel Veloso General Manager on May 9, 2024
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager
You can see it from the airport! Perfect for a16 hour layover.
Gene
Stayed 1 night in May 2024
Response from Manuel Veloso General Director. on May 8, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Our experience with this hotel was great. It was very close to the airport. Our room was very clean, the breakfast was great and the staff was so kind. Highly recommend staying here, especially if you have a super late or super early flight.
Mariana
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 7, 2024
Estimada Hóspede,Grato pela preferência e pela partilha de experiência vivida no nosso Hotel Star Inn Lisbon. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expetativa de uma futura visita. Com os melhores cumprimentos, Manuel Veloso Diretor Geral.
This is a great airport hotel with a breakfast buffet (Continental) starting at 2:00.
Mark Ellsworth
Stayed 1 night in Apr 2024
Response from Manuel Veloso - General Manager. on May 6, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Great place to stay right next to airport. The buffet dinner was the only thing I would change. We went out to eat as the buffet was not what we wanted
Timothy
Stayed 1 night in Apr 2024
Response from Manuel Veloso - General Manager. on May 6, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Everything was fine, nothing special but the room was very small and the bathroom was very difficult. The toilet very low I had to have help to get off. The shower floor very slick so I nearly fell. The beds also were very lumpy but I was tired so just dealt with it. The staff was very pleasant and the complimentary breakfast was outstanding.
Tamara
Stayed 1 night in May 2024
Response from Manuel Veloso General Director. on May 7, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Response from Manuel Veloso - General Manager on May 5, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We look forward to a future visit. Best regards, Manuel Veloso General Director.
Very close to airport. Very helpful staff. Excellent breakfast.
obert C
Stayed 1 night in Apr 2024
Response from Manuel Veloso - General Director. on May 4, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay.We look forward to a future visit. Best regards, Manuel Veloso General Director.
10/10 Excellent
Janet
Travelled with group
May 4, 2024
Very convenient location as we walked to airport in about five minutes pulling luggage. Rooms are modern. We do not like all the glass doors in the bathroom but that is our taste and does not affect practical usage. Dinner buffet was excellent in variety, presentation and quality.
Janet
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager. on May 4, 2024
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso General Manager on May 4, 2024
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Perfectly located to catch a flight. Beds were extra comfortable.
Linda
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager on May 4, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Very close to airport, easy walk or shuttle option.
Glen
Stayed 1 night in Apr 2024
Response from Manuel Veloso - General Manager on May 4, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
10/10 Excellent
Ronald
May 2, 2024
Ronald
Stayed 1 night in May 2024
Response from Manuel Veloso - General Manager on May 22, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stay on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
The hotel was very near to Lis. airport , they have a shuttle bus that runs until midnight,the hotel was clean, the room was comfortable , the bathroom was small with little amenities .
ABDULRAHMAN
Stayed 1 night in Apr 2024
Response from Manuel Veloso General Director. on May 2, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
Response from Manuel Veloso - General Manager. on May 2, 2024
Dear Guest, Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit. Best regards, Manuel Veloso General Director.
We used it for the last overnight before flying home. Right beside the airport. Their breakfast buffet which is great/ amazing starts at 2 am for early flyers which we were. Hotel was really nice and very accommodating
Bryan
Stayed 1 night in Apr 2024
Response from Manuel Veloso - General Manager on Apr 30, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager
Response from Manuel Veloso - General Manager. on May 1, 2024
Dear Guest Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager.
Response from Manuel Veloso - General Manager on Apr 30, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager
Response from Manuel Veloso - General Manager on Apr 30, 2024
Dear Guest,Grateful for the preference and for sharing your experience lived in our Hotel Star Inn Lisbon. We are delighted to hear that you enjoyed your stay in our hotel. We stayed on the expectation of a future visit. With the best regards, Manuel Veloso General Manager