Title: Altapura Hôtel & Spa Val Thorens (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=553248635974793774&destination=Les+Belleville%2C+Savoie%2C+France&selected=4520030&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Altapura Hôtel & Spa Val Thorens Guests enjoy relaxation and adventure with mountain views, slopeside activities by day, and dining at three distinct restaurants by night. ## Photo gallery for Altapura Hôtel & Spa Val Thorens ![Exterior - Altapura Hôtel & Spa Val Thorens (Les Belleville)](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/eb15f646.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Arcade - Altapura Hôtel & Spa Val Thorens (Les Belleville)](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/7fdb284c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Altapura Hôtel & Spa Val Thorens (Les Belleville)](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/51ebfd31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Altapura Hôtel & Spa Val Thorens (Les Belleville)](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/81961e9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Altapura Hôtel & Spa Val Thorens (Les Belleville)](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/837c945f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Altapura Hôtel & Spa Val Thorens offers a luxurious mountain retreat near the ski resort. Enjoy a complimentary breakfast buffet, ski-in/ski-out access, spa treatments, indoor pool, gym, and arcade room. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Classic Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/086dd948.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.0 Wonderful 4 reviews - 301 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Club Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/05abbcea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room 9.0 Wonderful 6 reviews - 301 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/d8ad5b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 6 reviews - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/aaea7fa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 431 sq ft - Sleeps 4 - 1 Queen Bed and 2 Twin Sofa Beds ### View all photos for Family Suite ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/ebd63ccd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Sofa Beds ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/8d5c261f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - 431 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Double Trundle Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/26006d07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite Cocooning ![Suite Cocooning](https://images.trvl-media.com/lodging/5000000/4530000/4520100/4520030/f07b3637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Cocooning - Mountain view - 538 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLes-Belleville-Hotels-Altapura.h4520030.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLes-Belleville-Hotels-Altapura.h4520030.Hotel-Information) ## About the area Located in Val-Thorens, Altapura Hôtel & Spa Val Thorens is in the mountains. Val Thorens Sports Centre and Val Thorens Ski Resort are worth checking out if an activity is on the agenda. Méribel Ski Resort is another place to visit that comes recommended. Take in the nearby slopes with skiing lessons and ski runs, or check out other outdoor activities such as snowmobiling and snowshoeing. [Visit our Val-Thorens travel guide](https://www.expedia.ca/Val-Thorens.dx500536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.29748%2C6.57438&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jxwrv4J69vLvBLKuq-BZLO__6oA=) Rue du Bouchet, Val-Thorens, Les Belleville, Savoie, 73440 ### What's nearby - ![Val Thorens Ski Resort featuring landscape views, snow and outdoor eating](https://images.trvl-media.com/place/6168674/7213ca8d-5392-4f32-89a0-0675cdf3f39e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Val Thorens Ski Resort 1 min walk \- 0.0 km - Val Thorens Sports Centre 6 min walk \- 0.6 km - Castor et Pollux Magic Carpet 8 min walk \- 0.7 km - La Folie Douce 9 min drive \- 1.5 km - 3 Vallees Ski Lift 9 min drive \- 1.5 km ### Getting around - Moûtiers Salins Brides-les-Bains Station 36 min drive - Geneva International Airport (GVA) 143 min drive ### Restaurants - Résidence Pierre & Vacances Les Temples du Soleil 5 min walk - Altapura 1 min walk - La Table 5 min walk - Lounge Club Med 6 min walk - Wild & Savage 4 min walk ## About this property ### Altapura Hôtel & Spa Val Thorens Luxury boutique hotel near Val Thorens Sports Centre Located close to Val Thorens Ski Resort, Altapura Hôtel & Spa Val Thorens provides a free breakfast buffet, a terrace, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a body treatment, a massage, or a facial at Pure Altitude, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Enjoy the gym, as well as activities like snowboarding. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Valet parking (surcharge), an electric car charging station, and babysitting (surcharge) - An elevator, a 24-hour front desk, and luggage storage - Concierge services, multilingual staff, and smoke-free premises Room features All 88 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and bathrobes. Extra conveniences in all rooms include: - Heating and fans - Designer toiletries, separate tubs/showers, and hair dryers - Childcare services, electric kettles, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Daily buffet breakfast (EUR 26 per person)](https://images.trvl-media.com/lodging/16000000/15400000/15395900/15395820/5119cf37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marielle Les Belleville - Spa - Restaurant - Game room - Breakfast available 9.0 Wonderful 87 reviews CA $436 CA $489 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=15395820&PinnedHotelID=15395820&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6290000/6285900/6285851/4ec6c5ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Koh-I Nor by Les Etincelles Les Belleville - 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Spa 9.0 Wonderful 51 reviews CA $517 CA $578 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=24707319&PinnedHotelID=24707319&HadPinnedHotel=true®ionId=-1&adults=2) ![Igloo-Pod Hot Tub](https://images.trvl-media.com/lodging/11000000/10510000/10507200/10507148/270f3ffb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Pashmina Les Belleville - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 46 reviews CA $557 CA $625 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=10507148&PinnedHotelID=10507148&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=4520030&PinnedHotelID=4520030&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4520030,15395820,6285851,1504854,84105450) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Valet parking on site (EUR 35 per night; includes in/out privileges) - Limited onsite valet parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 3 restaurants - A bar/lounge ### Restaurants on site - Altayaki - Casa Alta - La Laiterie ### Things to do - Arcade/game room - Downhill skiing - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Ski equipment rentals - Ski passes - Ski storage - Ski-in/ski-out access - Snow sports gear - Snowboarding - Steam room ### Family friendly - Arcade/game room - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service ### Outdoors - In the mountains - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Built in 2011 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Separate bathtub and shower - Slippers ### Entertainment - Flat-screen TV - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Fan - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between April 21 and November 21\. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: EUR 35 per night (in/out privileges) - Pet fee: EUR 30 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 9:30 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Parking height restrictions apply Children under 16 years old are not allowed in the spa without adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Altapura Hotel Saint-Martin-de-Belleville Altapura Saint-Martin-de-Belleville Altapura Hotel Les Belleville Altapura Les Belleville Altapura Altapura & Spa Val Thorens Altapura Hôtel Spa Val Thorens Altapura Hôtel & Spa Val Thorens Hotel Altapura Hôtel & Spa Val Thorens Les Belleville Altapura Hôtel & Spa Val Thorens Hotel Les Belleville ## Frequently asked questions ### Does Altapura Hôtel & Spa Val Thorens have a pool? ### How much does it cost to stay at Altapura Hôtel & Spa Val Thorens? ### Is Altapura Hôtel & Spa Val Thorens pet-friendly? ### How much is parking? ### What time is check-in at Altapura Hôtel & Spa Val Thorens? ### What time is check-out at Altapura Hôtel & Spa Val Thorens? ### Where is Altapura Hôtel & Spa Val Thorens located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Altapura Hôtel & Spa Val Thorens Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 152 8 - Good 25 6 - Okay 14 4 - Poor 5 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Rizwan Mar 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Altapura Hôtel & Spa was the best choice we made. Amazing service throughout, and Adrian at the front desk was outstanding. We’ll definitely be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/c262c736-5607-4186-a4ae-0deeb178bfbe-1772452642421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/732248a5-39e1-4a30-9c38-06078b64b7b6-1772452650838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rizwan Stayed 4 nights in Feb 2026 Verified ### 6/10 Okay #### Cherin Mar 19, 2026 Liked: Staff & service, amenities Mountain View and ski in ski out was wonderful. Rooms were very comfy and spacious. Loved the Igloo cold room and dry sauna. An out door and bigger hot tub would fit this hotel vibe much better. Restaurants were quiet and food good but the wine list needed to be revised… the French wine selection was limited… always upselling because the desired wines weren’t available which was very disappointing and irritating…. Change the menu if the wines aren’t available. Overall - the people working at the hotel were wonderful as were the rooms. Breakfast was amazing ❣️Loved the heated locker rooms. Overall a very positive pleasant experience and atmosphere. ![](https://a.travel-assets.com/ugc/hotel-reviews/77427a08-4fdb-42f8-89e4-51a7ef6644dc-1773880541145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b1e7b06c-c5ba-478f-9506-b1a4c8b2c49a-1773880541758.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6a92c46-730e-4e88-a678-f56d628cdc05-1773880545700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ecea247a-1e5c-4192-9a70-146fceb7c5eb-1773880547108.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cherin Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Ljiljana Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel at superb location. ##### Ljiljana Stayed 4 nights in Dec 2024 Verified ### 8/10 Good #### Rebecca Mar 19, 2025 Liked: Cleanliness, staff & service, amenities The ski in ski out, shuttle service and dining options were excellent. ##### Rebecca Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Sarah Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location with ski in and ski out plus the beautiful Mountain View’s. ##### Sarah Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Svein Feb 6, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Great hotel in Val Thorens Very nice hotel with all you need for a perfect ski holiday ##### Svein Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Verified traveller Feb 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Ski In / Out Hotel Stylish hotel, with good facilities for storing skis and getting straight on to the slopes with no hassle. ##### Verified traveller Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### Fatos Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were amazing and most helpful. This is a great ski in ski out hotel and the spa with a sauna is really nice. ##### Fatos Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### WAYNE Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly and welcoming Hotel with great staff and amenities.Very enjoyable ##### WAYNE Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### Anupa Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff ##### Anupa Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Paul Jan 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel with good facilities and very friendly and helpful staff. Highly recommend staying at Altapura ##### Paul Stayed 7 nights in Jan 2024 Verified ### 10/10 Excellent #### Mélanie Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifull, friendly ##### Mélanie Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### Robert Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The perfect ski retreat. Lovely rooms and a very accommodating staff made our trip a snap and allowed us to maximize our enjoyment of the mountains. We will be back! ##### Robert Stayed 5 nights in Jan 2025 Verified ### 8/10 Good #### Clare Apr 7, 2025 Liked: Staff & service, amenities, property conditions & facilities The location is fantastic. The ski shop excellent , staff there were very helpful . Rooms could do with being cleaned better / more often. Food was good . ##### Clare Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Ethan Mar 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic hotel, the staff was very nice and accommodating. Ski shop had great rental options and equipment was in very good condition. Ski room was nice and lockers had plenty of room for all gear for 2 people. Ate at Altayaki the first night and it was very good. Breakfast buffet was also amazing every morning. Would definitely recommend for a ski trip and would book again. ##### Ethan Verified ### 2/10 Terrible #### Uri Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities I recently stayed at this hotel and many aspects of the experience were enjoyable. The rooms were clean, modern, and comfortable, staff at check-in and breakfast were friendly, and the amenities — particularly the pool, spa, and gym — are good. The ski-in/ski-out location is ideal for exploring the slopes, and the overall vibe of the property is relaxing and stylish. However, I need to be transparent about a serious issue that significantly impacted my stay. During our visit, my AirPods were stolen from the luggage storage room. I became aware of the theft as we were departing for the airport, reported it immediately to the front desk, and asked for assistance and any available security footage. Unfortunately, the response from management was completely unresponsive. I was told someone would call me back, but I received no follow-up communication, and there was no indication that any investigation was initiated. For what should be a serious matter — a theft from a guest’s personal luggage — the lack of accountability or support was both surprising and very disappointing. While many reviews praise the hotel’s style, location, and service, there are some traveler reports that mention concerns about service quality, responsiveness, and accountability from management. Some guests have even described safety or service issues and a lack of adequate follow-through from staff. Overall, I genuinely appreciated a number of what the hotel does well — great rooms, excellent facilitie ##### Uri Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Fatos Feb 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was one of the best ski in / out hotels I’ve ever stayed. The staff were most helpful and friendly. The hotel restaurants were great to eat. The wine and cocktails were on the high price but very much worth it. ##### Fatos Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### Thomas Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A truly ski in ski out experience right off Plein Sud chairlift. Val Thorens is breathtaking and the service is unmatched. Breakfast was included and was lovely every morning inside Casa Alta with a view of the slopes. Two turn down services per day and free ski locker with rentals and room reservation. My driver, Florian, was fantastic and was hired by the hotel to pick me up in Geneva, Switzerland. Great rooms and great value. Trip of a lifetime! ##### Thomas Stayed 4 nights in Mar 2025 Verified ### 10/10 Excellent #### Damian Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING!! This hotel is amazing would highly recommend this to anyone going to val thoren ! The staff were brilliant and nothing was an issue - they sorted ski hire ,ski passes and even when our transfer cancelled on our return they sorted us a different one at 5am just outstanding service . We ate in the Italian every night and the girls in the restaurant were just the best . Tbh I could rave on and on about this hotel and cannot wait to get back next year ##### Damian Stayed 7 nights in Jan 2025 Verified ### 8/10 Good #### Joanne Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff who couldn't be faulted in any way whatsoever Great interiors and style, modern spa vibe Wonderful breakfast excellet quality and choice Truly ski in ski out Loved the ski hire on site and the ski locker room which was practically on the slopes Room was a bit of a squeeze Dinner was good every night but not amazing. Good to be able to dine in all 3 restaurants on half board option Spa facilities all very good but not luxurious Room VERY hot at night in spite of turning down a/c to 10 Celsius (staff should have told us when calling down to reception to figure out a/c that it could have been turned off altogether centrally) as it clearly didn't work properly and we slept badly every night ##### Joanne Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Ravi Devraj Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! ##### Ravi Devraj Stayed 8 nights in Apr 2025 Verified ### 8/10 Good #### Nick May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a fantastic suite overlooking the slopes. The room was of a good size and styled well. Breakfast was good and the bar area and selection of drinks was very good. It is a spa hotel and this lets it down slightly. The spa is very basic and a bit dingy. The pool was also cold. Could do with a refurb in my opinion and this really would be a fabulous hotel. The ski hire was also 3 times the cost of other shops located 2 minutes away. I queried this and was told “it’s a five star hotel” by the staff. Although I get that when it comes to food/ drinks/ service. The skis were much the same as you can get anyway so didn’t warrant the unnecessary cost. I think it was over €100 per day for ski hire which is crazy. A little out the way for walking to the town but they offer a free (we always tipped the driver) service up to where ever you wish to go. ##### Nick Stayed 3 nights in Feb 2025 Verified ### 6/10 Okay #### Stanislav Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Only Food need improve!!!!! ##### Stanislav Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### David Scott Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will be staying here again ##### David Scott Stayed 6 nights in Mar 2025 Verified ### 10/10 Excellent #### Raphael Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful! Without a doubt, the best experience in Val Thorens. 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