Title: Altezza Arc Hotel & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Altezza Arc 1800 Hotel & Spa - ex Mercure Family ski hotel with full-service spa ![Indoor pool, open 9:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/e6c0742d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, body treatments, aromatherapy, sports massages](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/3415c6ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden views, open daily](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/7e788bf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, French cuisine](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/f47a1342.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, French cuisine](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/0f4261c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Altezza Arc 1800 Hotel & Spa - ex Mercure is on a golf course, with easy slope access. Guests can book a sports massage at the NUXE spa, enjoy French dishes at Le Jardin Alpin, or visit the arcade room and library. High-speed WiFi keeps everyone connected. 9.2 Wonderful ## Popular amenities - Bar - Pool - Hot tub - Spa - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/1df7d3f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Blackout drapes/curtains - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/51146e8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 7 reviews ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Blackout drapes/curtains - 344 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/bc9235b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Blackout drapes/curtains - 484 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/d9d7dcf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Blackout drapes/curtains - 592 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBourg-Saint-Maurice-Hotels-Hotel-Mercure-Les-Arcs-1800.h24240812.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBourg-Saint-Maurice-Hotels-Hotel-Mercure-Les-Arcs-1800.h24240812.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.56773%2C6.77594&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_b12IuTu0zY_3PDC-4gSJ_9fiLA=) Village de Charmettoger, Bourg-Saint-Maurice, 73700 #### What's nearby - Les Arcs - 1 min walk - 0.0 km - Peisey-Vallandry Ski Resort - 1 min walk - 0.0 km - Charmettoger Ski Lift - 1 min walk - 0.0 km - Villards (Les Arcs 1800) Ski Lift - 8 min walk - 0.7 km - Peisey-Vallandry Ski Field - 11 min walk - 1.0 km #### Getting around - Landry Station - 24 min drive - Geneva International Airport (GVA) - 149 min drive #### Restaurants - ‪Voga Goga - ‬15 min walk - ‪Chalet Grillette - ‬19 min walk - ‪Miam Corner - ‬9 min walk - ‪bar du golf - ‬11 min walk - ‪Mont Blanc - ‬13 min walk ## About this property ### Altezza Arc 1800 Hotel & Spa - ex Mercure Upscale family-friendly hotel near Les Arcs Villards (Les Arcs 1800) Ski Lift is located near Altezza Arc 1800 Hotel & Spa - ex Mercure, which provides an adjacent golf course, a terrace, and a coffee shop/cafe. Hit the slopes at this hotel offering downhill skiing, cross-country skiing, and ski passes. Indulge in Ayurvedic treatments, a massage, and aromatherapy at Nuxe, the onsite spa. The on-site French cuisine restaurant, Le Jardin Alpin, offers breakfast, dinner, and kids' meals. Enjoy the gym, as well as activities like hiking/biking, ziplining, and snowboarding. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and an arcade/game room. You'll also enjoy the following perks during your stay: - An indoor pool along with sun loungers - Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - An electric car charging station, 5 meeting rooms, and a gift shop - Concierge services, multilingual staff, and golf cart on site Room features All 80 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Highchairs, baby baths, and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with free toiletries and hair dryers - Flat-screen TVs with premium channels - Wardrobes/closets, balconies, and refrigerators ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/20000000/19500000/19497600/19497542/dd6cca3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ILY Hôtels & Spa la Rosière Montvalezan - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 86 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=19497542&PinnedHotelID=19497542&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/37000000/36480000/36476700/36476660/1213afdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Base Camp Lodge - 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Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Roundtrip airport shuttle (surcharge) - Secured, covered self parking on site (EUR 30 per night) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 10 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Le Jardin Alpin - Les Allobroges ### Things to do - 18-hole adjacent golf course - 2 hot tubs - Arcade/game room - Archery - Billiards/pool table - Cross-country skiing - Downhill skiing - Full-service spa - Golf caddies - Golf carts - Golf clubs/equipment - Gym - Hiking/biking trails - Indoor pool - Library - Playground - Ropes course - Sauna - Ski equipment rentals - Ski passes - Ski storage - Snow sports gear - Snowboarding - Steam room - TV in common areas - Ziplining ### Family friendly - Arcade/game room - Baby bath - High chair - In-room crib - In-room refrigerator - Indoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,691 square feet of conference space - 5 meeting rooms - Business center - Computer station ### Outdoors - In the mountains - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Couples treatment rooms - Facials - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (47 inch wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (47 inches high) - Wheelchair-accessible restaurant ### More - At least 80% lighting from LEDs - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Limited room service - Refrigerator ### More - Cleaning products are eco-friendly - Desk - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 5 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from April 26 to July 2: - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children - Covered self parking fee: EUR 30 per night - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, ANCV Chèques-vacances, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 9:00 AM to 8:00 PM Parking height restrictions apply ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice Mercure Arcs 1800 Bourg-Saint-Maurice Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel Mercure Arcs 1800 Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice Hotel Hôtel Mercure Les Arcs 1800 Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice Hôtel Mercure Arcs 1800 ## Frequently asked questions ### Does Altezza Arc 1800 Hotel & Spa - ex Mercure have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM. The pool is closed seasonally each year from April 26 to July 2. ### How much does it cost to stay at Altezza Arc 1800 Hotel & Spa - ex Mercure? > As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Altezza Arc 1800 Hotel & Spa - ex Mercure on Dec 12, 2025 start from CA $269.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bourg-Saint-Maurice-Hotels-Hotel-Mercure-Les-Arcs-1800.h24240812.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Altezza Arc 1800 Hotel & Spa - ex Mercure pet-friendly? > Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is available for EUR 30 per night. Limited spots are available. ### What time is check-in at Altezza Arc 1800 Hotel & Spa - ex Mercure? > Check-in begins at 5 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Altezza Arc 1800 Hotel & Spa - ex Mercure? > Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability). ### Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Altezza Arc 1800 Hotel & Spa - ex Mercure located? > Located near the slopes, this Bourg-Saint-Maurice hotel is in the mountains, within a 5-minute walk of Charmettoger Ski Lift and Les Arcs, and close to winter sports such as skiing lessons and snowshoeing. Villards (Les Arcs 1800) Ski Lift and Transarc Gondola are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 62 8 - Good 21 6 - Okay 9 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Sean Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! Best Hugo spritz ##### Sean Stayed 1 night in Aug 2025 ### 8/10 Good #### Lynsey Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good! Lovely dinner, great room, bike storage good, breakfast wasn’t brilliant day 1 (31st Aug) but did improve! ##### Lynsey Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Louise Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning Beautiful hotel , super friendly staff and gorgeous location ![](https://a.travel-assets.com/ugc/hotel-reviews/2EEDF4C9F8D7BA2E8AF6F5C47FE06244EE0F72F51739478579973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Louise Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Isma Aug 10, 2025 Liked: Cleanliness Disliked: Staff & service The hotel could use some improvements in refreshments, and while the services are acceptable, there is an excessive level of informality during interactions that does not align with a four-star standard. ##### Isma Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Nikola Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Really lovely hotel high up on the slopes.. nice room .. reception.. bar ..restaurant and super service ![](https://a.travel-assets.com/ugc/hotel-reviews/B9FE57F6B9256D9E46007A9706F03CA6CED0DC0F1739691976180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nikola Stayed 1 night in Feb 2025 ### 8/10 Good #### Georgios Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good facilities, nice for kids. Tricky to get to the ski school for kids. ##### Georgios Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Thomas Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and location. All staff were really friendly and very helpful. Thank you. ##### Thomas Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### JORGE Aug 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property! ##### JORGE Stayed 1 night in Aug 2024 ### 10/10 Excellent #### christophe Jul 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Family vacations ##### christophe Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Gemma Mar 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couple Ski Trip Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again. ##### Gemma Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Filipe Aug 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful ##### Filipe Stayed 1 night in Aug 2022 ### 8/10 Good #### Ruben Jan 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a good property, a bit pricey for what it is ##### Ruben Stayed 3 nights in Jan 2024 ### 8/10 Good #### Mark Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out. ##### Mark Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Simon Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay! ##### Simon Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Johanna Rosen Aug 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very serviceminded staff in reception. Breakfast was outstanding. More options in restaurant for late arrivals. ##### Johanna Rosen Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Jo Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely cosy hotel with incredible views. We loved our stay here. Great communication on arrival instructions before we got there as weren’t familiar with the area and weren’t driving. We got the funicular from bourg saint Maurice and then the free shuttle to the chamotteger stop. It all works very well together timing wise. Then it’s a short walk uphill (bit of a challenges with our suitcases but it was only short). It’s also a short walk down to the main area with a great choice of restaurants some shops and we were in the summer season but a whole host of activities for the kids. The whole hotel had a very cosy vibe with incredible views, definitely worth paying for a room with a view, loved the pool. Everything was clean and well kept,service was very friendly whoever we spoke to. Replen at breakfast was a little slow. there was a good choice and all was tasty just at times we were waiting a while for plates or still water. Room was clean and spacious only criticism was it was a little hot at times, air con would have been useful and it was 2 beds pushed together rather than a double which I don’t find the comfiest and pillow choice wasn’t great they were very soft and no alternatives. We didn’t like the rule where you could only eat there if you were half board the first day we had a LONG day of travel but had to go out and find dinner where as we would have liked to stay at the hotel but didn’t want to eat every night to make it half board. This felt a little money making. Overall we loved our stay. ##### Jo Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Benjamin Jan 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay! Would come back if we back hete Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa. ##### Benjamin Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Alexander Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient . Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes. However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out. So in overall solid 4 star hotel with great location. ##### Alexander Stayed 5 nights in Dec 2024 ### 6/10 Okay #### Verified traveller Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel but Unclear Booking Terms We booked a half-board stay at Altezza Arc 1800 Hotel & Spa for our family of four (2 adults, 2 children aged 13 and 16) through Hotels.com. This booking proved to be a source of significant frustration and financial loss due to misleading information and a lack of support from Hotels.com. The hotel contacted us post-booking to inform us that our children's meals were not included in the half-board rate. When we contacted Hotels.com, we were told this was stated in the terms and conditions—a clause we found to be incredibly unclear. The T&Cs mentioned an exclusion for children aged 3-14, but our 16-year-old was not in this age range and could not be booked as an adult on the site. In a written communication, Hotels.com agreed to a refund. They instructed us to pay the hotel directly for the children's meals and submit the invoices for a full refund for the 16-year-old and a partial refund (minus EUR 15) for the 13-year-old. Trusting this agreement, we paid the hotel EUR 518 (EUR 259 per child). Upon our return, Hotels.com reneged on their promise, claiming the hotel had refused the refund. Despite providing all correspondence, invoices, and evidence of their initial agreement, the company has now stated they will not honor the refund. This experience highlights a significant breakdown in communication and customer service. The booking terms were ambiguous, and Hotels.com failed to follow through on a clear written promise, leaving us to bear a substantial and unexpected cost. ##### Verified traveller Stayed 7 nights in Apr 2025 ### 4/10 Poor #### mehmet Jan 12, 2025 Disliked: Staff & service, property conditions & facilities Terrible service at the front desk. The staff at th check-in had no clue what they were doing. Lack of English language was another problem. only the gentleman who worked in the afternoons was friendly and knowledgeable. we have been told to chose a dinner time, the silly thing is you have to register for the dinner time every day after 4pm. There was no possibility getting a cup of coffee or anything else until the bar areas was opened at 4pm. of the 3 elevators, only one was working. The buffet at dinner was horrible.You could barely chew the meat, though I have to admit the servers were very friendly. Ultimately,we were so unsatisfied that we decided to leave 2 day earlier than initially booked. Not worth the money. ##### mehmet Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Søren Kristen Jul 20, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Close but yet so far. Nice hotel woth excellent view. A nice area for spa experience but quite limited with only one hour open pool for kids. The food at the restaurant was good but our waiter got 2 dishes wrong, and the beef in the kids burgers were under cooked even though we asked for well done. ( note that er did not complain about the beefs as we had already complained twice and the mood was deteriorating fast) There was a quite nice bar with a really good bartender - ex had 5 types of peber for drinks! We went there a tuesday and apperently there were a party with loud music at the bar. I went to investigate and found to staff members playing pool, smoking, drinking snd listening to loud music. After a request they quickly turned it the music down. There was another party ending around 3 but from a room and I think that was within expectations. ##### Søren Kristen Stayed 1 night in Jul 2024 ### 8/10 Good #### Mohamed Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Séjour en famille très agréable, le service de qualité et le personnels super! Merci. ##### Mohamed Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### STEFANO Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Piaciuto: Camera spaziosa, pulita e dotata di ogni comfort. Lenzuola, asciugamani e accappatoi di alta qualità, ciabatte, macchina caffè Nespresso a disposizione, prese corrente ovunque, cassaforte, frigorifero, Wi-Fi in camera disponibile e funzionante. Accesso gratuito in piscina, 2 vasche idromassaggio e sauna. Al nostro arrivo ci hanno omaggiato di borracce per l’acqua e distributore a disposizione. Colazione a buffet molto fornita con addetto alla preparazione della uova e crepa. Cena veramente ottima e complimenti allo chef. Da migliorare cuscini scomodi e più attenzione al rifacimento dei letti (presenza di pieghe fastidiose). Camerieri e addetti alla reception gentili e disponibili tranne una. Tempi lunghi di attesa alla cena (media attesa per 3 portate un’ora e mezza). Canali tv italiani praticamente assenti. La palestra ha a disposizione solo tapis roulants. Parcheggio esterno gratuito sempre pieno. ##### STEFANO Stayed 4 nights in Aug 2025 ### 8/10 Good #### Hubert Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hôtel bien situé, moderne et avec une chambre relativement confortable. Cependant, l’unique option pour rafraîchir la chambre est d’ouvrir la fenêtre, car il n’y a pas de climatisation, mais la nuit reste relativement bruyante avec les personnes qui parlent sur les balcons jusqu’à minuit. L’insonorisation est minimale. Les chambres sont bruyantes. L’hôtel est familial, donc on entend les enfants sauter la nuit, les parents crier. De plus, ce qui serait très intéressant, c’est d’avoir au minimum en room service. J’ai été surpris qu’aucun service en chambre n’est proposé. ##### Hubert Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nicolas Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities le checkin est un peu tard et le check out un peu tôt ##### Nicolas Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Comfort Inn & Suites](https://www.expedia.ca/Campbell-River-Hotels-Comfort-Inn-Suites.h9423557.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [Hotel Montreal Metropolitan, BW Signature Collection](https://www.expedia.ca/Montreal-Hotels-Hotel-Montreal-Metropolitain.h33679412.Hotel-Information) > > [Best Western King George Inn & Suites](https://www.expedia.ca/Vancouver-Hotels-Best-Western-King-George-Inn-Suites.h879993.Hotel-Information) > > [Hotels in Port Elgin](https://www.expedia.ca/Port-Elgin-Hotels.d181899.Travel-Guide-Hotels) > > [Hilton Garden Inn Guanacaste Airport](https://www.expedia.ca/Liberia-Hotels-Hilton-Garden-Inn-Liberia-Airport.h2211738.Hotel-Information) > > [La Plage Resort](https://www.expedia.ca/Taormina-Hotels-La-Plage-Resort.h1723708.Hotel-Information) > > [Hotels in Entwistle](https://www.expedia.ca/Entwistle-Hotels.d6357517.Travel-Guide-Hotels) > > [Destination Inn](https://www.expedia.ca/Radium-Hot-Springs-Hotels-Destination-Inn.h75694631.Hotel-Information) > > [Cheap Hotels in Freeport](https://www.expedia.ca/Freeport-Hotels-Cheap-Hotels.0-0-d180773-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Level Los Angeles Downtown - South Olive](https://www.expedia.ca/Los-Angeles-Hotels-Level-Los-Angeles-Downtown-South-Olive.h10649672.Hotel-Information) > > [Hotels near Yorkdale Shopping Centre](https://www.expedia.ca/Yorkdale-Shopping-Centre-Hotels.0-l6220947-0.Travel-Guide-Filter-Hotels) > > [Al Marwa Rayhaan by Rotana](https://www.expedia.ca/Mecca-Hotels-Al-Marwa-Rayhaan-By-Rotana.h3429837.Hotel-Information) ### Flights > [Flights from Goffs (YHZ) to Sydney (SYD)](https://www.expedia.ca/lp/flights/yhz/syd/halifax-to-sydney) > > [Flights from Montreal (YUL) to Mérida (MID)](https://www.expedia.ca/lp/flights/yul/mid/montreal-to-merida) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Winnipeg (YWG) to Tel Aviv (TLV)](https://www.expedia.ca/lp/flights/ywg/tlv/winnipeg-to-tel-aviv) > > [Flights from Calgary (YYC) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/yyc/buf/calgary-to-buffalo) > > [Flights from Toronto (YYZ) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yyz/bom/toronto-to-mumbai) > > [Flights from Calgary (YYC) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyc/dxb/calgary-to-dubai) > > [Flights from Greer (GSP) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/gsp/yyz/greenville-to-toronto) > > [Flights from Alberta (YQF) to Alberta (YQL)](https://www.expedia.ca/lp/flights/yqf/yql/red-deer-to-lethbridge) > > [flights from heathrow airport](https://www.expedia.ca/lp/airports/lhr/flights-from-heathrow-airport) > > [Flights from Ottawa (YOW) to Cusco (CUZ)](https://www.expedia.ca/lp/flights/yow/cuz/ottawa-to-cusco) > > [Flights from Montreal (YUL) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yul/mco/montreal-to-orlando) ### Packages > [Yellowstone National Park](https://www.expedia.ca/Yellowstone-National-Park-Yellowstone-National-Park.d6130056.Vacation-Attraction) > > [Ko Phi Phi Vacations](https://www.expedia.ca/Ko-Phi-Phi.d9409.Destination-Travel-Guides) ### General > [Visit Merritt Island](https://www.expedia.ca/Merritt-Island.dx8824) > > [Visit Secondigliano](https://www.expedia.ca/Naples-Secondigliano.dx553248634838840697) > > [Visit Kassel](https://www.expedia.ca/Kassel.dx1923)