Kerry Hotel Hong Kong by Shangri-la

5.0 star property
Hong Kong's urban wellness sanctuary balances relaxation and luxury with thoughtful amenities for travelers seeking both tranquility and connection

Choose dates to view prices

Kerry Hotel, Hong Kong offers a peaceful retreat in the city center. Enjoy massages, facials at The Spa, yoga at the 24-hour health club, diverse dining at three restaurants, and an outdoor pool. High-speed WiFi keeps you connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe City View King Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View King Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Club Sea View Room - King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier City View King Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Sea View King Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe City View Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Sea View Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Twin Room, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Premier City View Room - King

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Premier Sea View Room - King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, City View (Questers Premier)

  • City view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, Sea View (Questers Premier)

  • Harbor view
  • 549 sq ft
  • Sleeps 4
  • 1 Queen Bed

Club Room, 2 Twin Beds, Sea View

  • Sleeps 3
  • 2 Twin Beds
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About the area

Located in Kowloon City, a neighborhood in Kowloon, Kerry Hotel Hong Kong by Shangri-la is in a shopping district and on the waterfront. The area's natural beauty can be seen at Kowloon Bay and Victoria Harbour, while Ocean Park and Hong Kong Disneyland® Resort are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Hong Kong Coliseum, or consider a night out at Central Harbourfront Event Space. Visit our Kowloon travel guide
Map
38 Hung Luen Road, Hung Hom Bay, Kowloon, 000000

What's nearby

  • Hung Hom Promenade
    Hung Hom Promenade
    1 min walk - 0.1 km
  • Drone fly over Hong Kong city
    Kowloon Bay
    5 min walk - 0.4 km
  • Victoria Harbour
    Victoria Harbour
    11 min walk - 0.9 km
  • Tsim Sha Tsui Promenade
    Tsim Sha Tsui Promenade
    12 min walk - 1.1 km
  • Wonderful Worlds of Whampoa
    3 min walk - 0.3 km

Getting around

  • Whampoa Station
    6 min walk
  • Hong Kong Hung Hom Station
    12 min walk
  • Hong Kong International Airport (HKG)
    37 min drive

Restaurants

  • Sushiro 壽司郎
    6 min walk
  • Mid-Dynasty Restaurant 中華小廚
    5 min walk
  • Sukiya
    4 min walk
  • Ant One
    5 min walk
  • NOC Whampoa
    5 min walk

About this property

Kerry Hotel Hong Kong by Shangri-la

Luxury hotel near Kowloon Bay
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Kerry Hotel Hong Kong by Shangri-la. Treat yourself to a body scrub, a hot stone massage, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and Pilates classes are offered at the 24-hour health club; Kerry Hotel Hong Kong by Shangri-la also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with 2 bars and a business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and wedding services
  • Massage treatment rooms, a porter/bellhop, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 546 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Hair dryers and shampoo
  • 43-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (HKD 600 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 348 for adults and HKD 348 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (18,901 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 565.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 348 for adults and HKD 348 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 565.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The seasonal pool will be open from December 01 to May 31
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kerry Hong Kong Kowloon
Kerry Hotel Hong Kong Kowloon
Kerry Hotel Hong Kong
Kerry Hong Kong By Shangri La
Kerry Hotel Hong Kong by Shangri-la Hotel
Kerry Hotel Hong Kong by Shangri-la Kowloon
Kerry Hotel Hong Kong by Shangri-la Hotel Kowloon

Frequently asked questions

Does Kerry Hotel Hong Kong by Shangri-la have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Kerry Hotel Hong Kong by Shangri-la?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Kerry Hotel Hong Kong by Shangri-la on Apr 6, 2026 start from CA $263, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kerry Hotel Hong Kong by Shangri-la pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for HKD 600 per night.

What time is check-in at Kerry Hotel Hong Kong by Shangri-la?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kerry Hotel Hong Kong by Shangri-la?

Check-out is at noon.

Where is Kerry Hotel Hong Kong by Shangri-la located?

Located in Kowloon City, this luxury hotel is within a 10-minute walk of Hung Hom Promenade and Kowloon Bay. Victoria Harbour and Wonderful Worlds of Whampoa are also within 15 minutes. Whampoa Station is 6 minutes by foot and Shu Kuk Street Tram Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kerry Hotel Hong Kong by Shangri-la Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 760 out of 1009 reviews
Rating 8 - Good. 175 out of 1009 reviews
Rating 6 - Okay. 35 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 20 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Professional and courteous staff. Convenient location. Would stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hamid

Excellent place to stay in hong kong
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kevin Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were exceptional. Nice, clean rooms. Good location, close to Whampoa station.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs from the front desk to the cleaning ladies are extremely friendly. They also have a curtesy service to keep our luggages for 30 days free of charge after we already check out and went on a tour.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Everything was immaculate. Highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer, top Aussicht, sehr nettes Personal. Großes Frühstücksbuffet, bei dem für jeden was dabei ist.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lush hotel feels , great location, close to ferry service across to Hong Kong city Starbucks down stairs , food court near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

KAZUNORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は美味しかったです。 3月でプールお休みのホテルも多い中、素敵なインフィニティプールに入れて嬉しかったです。 バスタブがあれば、パーフェクトでした。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境很好 附近交通也很方便
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパは行けなかった、部屋もきれい、ベットもとても良かった
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness
The hotel is well located and has professional and caring staff. Our room was large and beautifully designed and decorated and kept immaculately clean. This is truly a five star hotel. I would not hesitate to recommend it to anyone.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything, although the staff at the restaurant on the 7th floor were not as warm as the rest of the staff, a little unwelcoming. The room and view were fantastic and we would return to this hotel again for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shi Ya

Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service and the hotel is overall pretty clean, just a little dusty in certain areas of the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

haoran

Liked: Cleanliness, amenities, property conditions & facilities
Newer hotel, right next to a port. Starbucks right downstairs!
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Yuanyuan

Liked: Cleanliness, amenities, property conditions & facilities
My mom arrived earlier than me, and the staff did not let her check in even though she had the reservation number
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Bhupinder Singh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bunja

Liked: Cleanliness, amenities, property conditions & facilities
객실도 깨끗하고 쾌적하고 너무 마음에 들었어요
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Suketu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in by far. The room was clean, bedsheets changed daily. The gym was well kept.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Hong Kong! Great view, breakfast and service! Thank you, kindly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jinglei

Liked: Cleanliness, amenities, property conditions & facilities
excellent room, quiet and spacious
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great service and amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and nice room
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Koon

Liked: Cleanliness, staff & service, amenities
Clean room Polite staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Excellent, lovely staff, early check in for free at 7am.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peng San

Liked: Cleanliness, staff & service
Very nice room clean and good service
Stayed 1 night in Dec 2025