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-loved the continental breakfast, especially the native fruits , dishes and teas.
-awesome staff! Thank you Brianna for welcoming me to the hotel, the room attendant for providing our room with the microwave and keeping our room clean
-great location across the street from Emancipation Park, so I went sight seeing.
For the prices, everything is ridiculously outdated and there is no attention to detail.
The paint isnt even straight in most places.
The food is uninspired.
The espresso and cheesecake were excellent.
Not even remotely worth the price.
sheldon
Stayed 3 nights in Apr 2024
Response from Maurice Bryan on Apr 29, 2024
Good day Sheldon. Thank you for your comments. We are so sorry you did not have a good experience with us. We are renovating all our rooms, but being a large hotel, we are going floor by floor and have completed 4 floors already. The pool deck and bar were completely renovated recently, so we are constantly working at improving our product. We hope you may give us another chance if your travels take you back to Kingston.
The property was very clean and area was convenient. But I was disappointed that checking was at 3pm got there at 5 and my room was not ready. And there was no apology or discount given for inconvenience
toshana
Stayed 5 nights in Apr 2024
Response from Maurice Bryan on Apr 29, 2024
Good day Toshana. Thank you for your recent stay with us. We are sorry your check in took a little longer than usual as we were running full during the period you were here. Check in starts from 3pm onwards, so we try as much as possible to have all rooms ready by that time, but when running full, if we have delayed checkouts, which we did, that impacts the turnover of rooms. We thank you for your understanding and hope you had a wonderful stay nonetheless.
Every staff member i met was friendly and welcoming. Easy check-in and room was updated and clean. Short but enjoyable stay. Will definitely stay again.
My wife and I came for 1 night of relaxation after a long but enjoyable day of celebration at
our wedding ceremony and reception. Although we checked in late the front staff were very friendly and accommodating. Once settled we were able to take a walk and the property was beautiful ,clean and very well kept. We enjoyed our 1 night and the inclusive breakfast. Hope to be back for a longer stay.
The Pegasus is an excellent hotel for Kingston vacation or business trip. The food is excellent, however there needs to be a little more variety in the food menu. Staff is professional and easy to talk to.