Title: The Springs Condominiums by Vail Resorts - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The Springs Condominiums by Vail Resorts Mountain ski retreat with 6 restaurants and 2 hot tubs ## Photo gallery for The Springs Condominiums by Vail Resorts ![BBQ/picnic area - The Springs Condominiums by Vail Resorts (Keystone)](https://images.trvl-media.com/lodging/88000000/87380000/87371400/87371400/20ac1756.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Apartment | Bathroom - The Springs Condominiums by Vail Resorts (Keystone)](https://images.trvl-media.com/lodging/88000000/87380000/87371400/87371400/7ad0a33d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Apartment - The Springs Condominiums by Vail Resorts (Keystone)](https://images.trvl-media.com/lodging/88000000/87380000/87371400/87371400/5728763a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Springs Condominiums by Vail Resorts (Keystone)](https://images.trvl-media.com/lodging/88000000/87380000/87371400/87371400/65d88dff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Springs Condominiums by Vail Resorts (Keystone)](https://images.trvl-media.com/lodging/88000000/87380000/87371400/87371400/w4250h2826x0y0-031aa7da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Springs Condos by Keystone Resort offers mountain living with practical comforts. Warm up by the firepit after skiing, with slope access via free shuttle and on-site ski storage. Enjoy the outdoor pool, BBQ grills, and in-room WiFi for a complete experience. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Kitchen - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### Condo, 1 Bedroom ### Highlights Separate sitting area Individually furnished Individually decorated Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### Condo, 2 Bedrooms ### Highlights Separate sitting area Individually furnished Individually decorated Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Twin Beds ### Condo, 2 Bedrooms (with Murphy) ### Highlights Separate sitting area Individually furnished Individually decorated Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - 2 bedrooms - Sleeps 6 - 2 Twin Beds, 1 Twin Murphy Bed and 1 Queen Bed ### Condo, 3 Bedrooms ### Highlights Separate sitting area Individually furnished Individually decorated Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - 3 bedrooms - Sleeps 8 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Golf](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/16100/16001/e973e3d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Keystone Lodge & Spa, A Vail Resorts Property Lakeside Village - 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Hot tub - Breakfast included - Pet friendly - Free WiFi 8.2 Very good 1,005 reviews CA $237 CA $309 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Keystone-Hotels-Hyatt-Place-Keystone.h794546.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=10782&destination=Keystone&destType=MARKET&latLong=39.607941,-105.944641&searchId=8fa8961c-bb7f-41ca-855e-092c93cffe0f&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12880000/12879600/12879532/dbf49e3e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Silverthorne Silverthorne - Pool - Hot tub - Breakfast included - Pet friendly 9.0 Wonderful 957 reviews CA $257 CA $300 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Silverthorne-Hotels-Hampton-Inn-Suites-Silverthorne.h12879532.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=10782&destination=Keystone&destType=MARKET&latLong=39.607941,-105.944641&searchId=8fa8961c-bb7f-41ca-855e-092c93cffe0f&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794600/794547/931a00a9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### River Run Village by Vail Resorts West Keystone - Pool - Hot tub - Kitchen - Parking included 8.2 Very good 422 reviews CA $351 CA $463 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Keystone-Hotels-River-Run-Village-By-Keystone-Resort.h794547.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=10782&destination=Keystone&destType=MARKET&latLong=39.607941,-105.944641&searchId=8fa8961c-bb7f-41ca-855e-092c93cffe0f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKeystone-Hotels-The-Springs-Condos-By-Keystone-Resort.h87371400.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKeystone-Hotels-The-Springs-Condos-By-Keystone-Resort.h87371400.Hotel-Information) ## About the area Located in River Run, a neighborhood in Keystone, The Springs Condominiums by Vail Resorts is next to a golf course and in the mountains. Keystone Ski Resort and Arapahoe Basin Ski Area are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Main Street. Looking to enjoy an event or a game while in town? See what's going on at Keystone Tennis Center, or consider a night out at Dillon Amphitheater. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding. [Visit our Keystone travel guide](https://www.expedia.ca/Keystone.dx10782) [View more Aparthotels in Keystone](https://www.expedia.ca/Keystone-Apart-Hotels.d10782-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.60633%2C-105.94038&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7V4lTy4g0jvT7PtpYBl2bpwwU7A=) 249 Hunki Dori Ct, Keystone, CO, 80435 ### What's nearby - ![Keystone Ski Resort featuring tranquil scenes, snow skiing and snowboarding](https://images.trvl-media.com/place/6071621/1d979cb6-6788-4d8b-a9f2-b77143345a24.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Keystone Ski Resort 20 min walk \- 1.7 km - ![Autumn day in Colorado at the Keystone resort](https://images.trvl-media.com/place/553248621532646379/ba36dd8b-a65a-4fac-b3e6-e6f699a95c1d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Keystone Lake 2 min drive \- 3.0 km - River Run Gondola Ski Lift 3 min walk \- 0.3 km - Summit Express Ski Lift 7 min walk \- 0.6 km - Peru Express 20 min walk \- 1.7 km ### Getting around - Broomfield, CO (BJC-Rocky Mountain Metropolitan) 102 min drive ### Restaurants - Keystone Summit House 32 min drive - Lime 6 min walk - Labonte's Smokehouse BBQ 15 min drive - Bighorn Bar & Bistro 4 min drive - Kickapoo Tavern 6 min walk ## About this property ### The Springs Condominiums by Vail Resorts Mountain ski retreat with 6 restaurants and 2 hot tubs The Springs Condominiums by Vail Resorts offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each apartment provides a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker. Housekeeping is available on request. The Springs Condominiums by Vail Resorts offers 40 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Flat-screen televisions come with cable channels. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. 2 hot tubs are on site along with an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/88000000/87380000/87370600/87370556/b277a316.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jackpine & Black Bear Condos by Vail Resorts River Run - Pool - Hot tub - Kitchen - Parking included 9.4 Exceptional 28 reviews CA $376 CA $496 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=87370556&PinnedHotelID=87370556&HadPinnedHotel=true®ionId=-1&adults=2) ![Condo, 1 Bedroom (with Murphy Bed) | Living area](https://images.trvl-media.com/lodging/87000000/86150000/86145500/86145498/w2989h2000x0y0-3f5e5a73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Hawk, A Vail Resorts Property River Run - Pool - Hot tub - Kitchen - Dryer 9.6 Exceptional 9 reviews CA $334 CA $441 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=86145498&PinnedHotelID=86145498&HadPinnedHotel=true®ionId=-1&adults=2) ![Condo, 1 Bedroom (with Murphy Bed) | Living area](https://images.trvl-media.com/lodging/89000000/88340000/88333200/88333103/e9f4fbb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Expedition Station Condos by Vail Resorts River Run - 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Free WiFi 7.8 Good 96 reviews CA $277 CA $366 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=889961&PinnedHotelID=889961&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/794600/794547/931a00a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Run Village by Vail Resorts West Keystone - Pool - Hot tub - Kitchen - Parking included 8.2 Very good 422 reviews CA $351 CA $463 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=794547&PinnedHotelID=794547&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146210/3e7e02a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clearwater Lofts by Vail Resorts Lakeside Village - Hot tub - Kitchen - Parking included - Free WiFi 10 Exceptional 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=86146210&PinnedHotelID=86146210&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1190000/1180300/1180294/9de5f0f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Evergreen Condominiums by Vail Resorts West Keystone - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 372 reviews CA $254 CA $334 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1180294&PinnedHotelID=1180294&HadPinnedHotel=true®ionId=-1&adults=2) ![Condo, 2 Bedrooms (2 Bath) | View from room](https://images.trvl-media.com/lodging/2000000/1150000/1140400/1140395/cb40c997.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gateway Mountain Lodge, A Vail Resorts Property Mountain House - Pool - Hot tub - Parking included - Free WiFi 7.6 Good 105 reviews CA $215 CA $283 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1140395&PinnedHotelID=1140395&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/800000/794600/794548/a5c197b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ski Tip Lodge, A Vail Resorts Property East Keystone - Hot tub - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 135 reviews CA $268 CA $362 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=794548&PinnedHotelID=794548&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=87371400&PinnedHotelID=87371400&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=87371400,87370556,86145498,88333103,15525037) ## Property amenities ### Ski - Cross-country skiing nearby - Downhill skiing nearby - Free ski shuttle - Ski area nearby - Ski equipment rentals nearby - Ski lessons nearby - Ski lifts nearby - Ski passes - Ski runs nearby - Ski storage - Snow tubing nearby - Snowboarding nearby ### Pool/Spa - 2 hot tubs - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free ski shuttle - Free secured, covered self parking on site - Limited onsite self parking (max 1 space per unit) - Wheelchair-accessible parking available ### Family friendly - Free crib ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Microwave - Oven - Paper towels - Refrigerator - Toaster ### Dining - 2 coffee shops/cafes - 6 restaurants - Dining table ### Bedrooms - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Dining table - Fireplace in lobby - Separate sitting area ### Entertainment - Flat-screen TV with cable channels - TV in common areas ### Outdoor areas - Outdoor furniture ### Laundry - Laundry facilities ### Work spaces - Laptop workspace ### Climate control - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Smoking not allowed ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Iron/ironing board on request - Lockers ### Location highlights - In the mountains - Next to a golf course ### Things to do - 18-hole adjacent golf course - Ski passes - Ski storage - Bicycle rentals nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Sledding nearby - Snowmobiling nearby - Snowshoeing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 40 units - Bed sheets changed on request - Housekeeping (on request) - Individual decor - Individual furnishings - Towels (changed on request) ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[21996 US Hwy 6, Keystone, CO 80435\] Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 14.92 percent of room rate The resort fee includes: - Additional inclusions - Children's club/arcade access - Housekeeping - In-room coffee - Laundry facilities - Phone calls - Pool access - Ski storage We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as The Springs Condos By Keystone The Springs Condos by Keystone Resort Keystone The Springs Condos by Keystone Resort Aparthotel The Springs Condos by Keystone Resort Aparthotel Keystone ## Frequently asked questions ### Does The Springs Condominiums by Vail Resorts have a pool? ### How much does it cost to stay at The Springs Condominiums by Vail Resorts? ### Is The Springs Condominiums by Vail Resorts pet-friendly? ### How much is parking? ### What time is check-in at The Springs Condominiums by Vail Resorts? ### What time is check-out at The Springs Condominiums by Vail Resorts? ### Where is The Springs Condominiums by Vail Resorts located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Springs Condominiums by Vail Resorts Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Amenities ### 9.6 Property conditions & facilities 10 - Excellent 7 8 - Good 2 6 - Okay 0 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Karoline Sep 1, 2025 Liked: Amenities Nice heated pool. Updated condo. Good location. ##### Karoline Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jason Sep 8, 2023 Liked: Cleanliness, property conditions & facilities, communication We enjoyed our stay. I may have overlooked any mention that the property has no air conditioning in the rooms, but we were comfortable. ##### Jason Stayed 1 night in Sep 2023 ### 8/10 Good #### Alexa Jul 15, 2024 Liked: Property conditions & facilities, communication Very kid friendly with a playroom, games and a pool with a slide and kiddie pool area. Easy walk to the village. Unfortunately there's a massive construction project that is noisy. I'm sure when it's complete it will be beautiful but for the time being it's an eye sore. Since there's no AC in the building (which could've been better advertised) the windows needed to be open so you couldn't escape the construction noise. Additionally the dead bolt didn't work in our room. ##### Alexa Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Achille Jun 13, 2024 Disliked: Cleanliness, room comfort, communication #### Safety Quality Concerns - Terrible Cust Service Check-in: Directions to the condos were very unclear. We had asked for GPS address, but it seems that was not possible to provide (strange). Unit code was incorrect which required a call back to the staff Safety: TONS of construction surrounding unit. Business did not disclose this at time of booking. Must drive on unpaved road to get into garage which seemed unsafe. Room Quality: no air conditioning in unit. Two of four windows did not have screens, nor did the balcony door. Cannot keep windows open at night because of this, and for safety of children. One of the windows could not open at all. Room was incredibly hot and nearly unbearable to sleep in at a night, let alone to relax during breaks in the day. Ceiling fan was covered in thick dust and sat right above master bed - did not turn on in fear of dust mites and other debris circulating the room without proper outside ventilation. Noise: Noise coming from a group of folks the pool was loud and obnoxious. With units lacking A/C - you cannot close windows to escape this. This made it difficult for children to fall asleep. Pool: Pool and all hot tubs were both less than room temperature and filthy. We checked out the very next day. When voicing my concerns to office manager - he was incredibly rude, questioned my decision to leave early due to the circumstances, refused to help me escalate for resolution outside his scope, and hung up on me. Customer service here is the worst I've ever experienced. So disappointing. ##### Achille Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Carlos Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything went well and easy to check in. We got there after hours and staff helped us accordingly. Satisfied with our stay and the view is amazing. Jacuzzi is perfect as well. We forgot to book an extra night and we were helped in a timely manner. Thank you! ##### Carlos Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### TZU CHUN Mar 27, 2023 Liked: Cleanliness, property conditions & facilities, communication Love the location and the hot tubs for this property. Will definitely stay again. ##### TZU CHUN Stayed 1 night in Mar 2023 ### 4/10 Poor #### Verified traveller Dec 20, 2024 Liked: Cleanliness, room comfort, communication #### Pool Too Cold to Use Our stay was so disappointing. We booked it solely to use the amazing pool they have, however it was barely heated and too cold to go swimming. What a waste of money. We asked them multiple times to turn up the heat and they pretended to but it the water temp never changed. There was only 1 small hot tub working, the other one was broken. Everyone we talked to also said they couldn’t go in the pool because it was too cold. ##### Verified traveller Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Nick Jun 13, 2024 Liked: Communication Disliked: Cleanliness, room comfort #### Horror Story!!! This is how nightmares are made. Room is 85 degrees. TV doesn’t work for the kids. Horrible mattress, here to bike tomorrow and my back is now broken. Horror story. We travel a lot and deal with a lot, this is the worse place I’ve stayed at in years. unit is terrible. Worse than bad experience other than the management company helping the best they can. Can’t put lipstick on a pig ya know… ##### Nick Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Kelcie May 29, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Kelcie Stayed 1 night in May 2024 ### 4/10 Poor #### Kevin Mar 22, 2024 ##### Kevin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Shannon Mar 7, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Shannon Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Joseph F. Apr 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication ##### Joseph F. 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