Exterior detail

Reviews of Tara Lodge

3 out of 5
Tara Lodge
Pepper Street, Thmey Village, Prey Thom Commune, Kep

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The grounds are beautiful, pool was so peaceful and calm. Staff was excellent, so friendly and accomodating.
Stayed 2 nights in Aug 2022
Response from Jim on Sep 20, 2022
Thank you so much for your great review.We are so happy you had a great stay with us and enjoyed our garden, pool and our team.The TARA LODGE team

4/10 Poor

Wisal

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room cleanliness and bed linen were disappointing. Yellowish and stained towels are not a good sign…the service was however very friendly
Stayed 3 nights in Aug 2022
Response from Patrick on Aug 17, 2022
Dear Wisal Hin, we are very surprised to read your comment because cleanliness is an indisputable element for us, as you can read in the majority of other comments from our customers. In addition, throughout your stay, cleaning was done daily in your room, and towels changed. However, with your belongings strewn all over the floor, the ladies in charge of cleaning were not given the opportunity to clean thoroughly as they are not allowed to touch your belongings. Sheets are changed every 3 days or more on request (we had no request from you). Despite the presence of pool towels available, you used white towels, of course these were quickly stained. We didn't mention it to you because we understand that for your children this is a detail. But perhaps your judgment was influenced by the fact that you told us that access to the swimming pool was reserved for our residents, after you introduced 2 people from outside without any request on your part. Sorry if you didn't like it, but our rules are strict on this subject in order to preserve the calm and comfort of our customers.

10/10 Excellent

Robert, sunset beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful surroundings. Bungalows interspaced in a garden of green; beautiful pool; delicious breakfast and menu was first class for a lodge of this size. Staff was helpful; curtious and always had a smile. Highly recommend.
Stayed 4 nights in Dec 2021
Response from JIM on Jan 4, 2022
Dear Robert, thank you so much for taking the time to review your stay with us. We are very pleased to hear that you enjoyed your stay with us and we are looking forward to having you again as a guest in Tara Lodge.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and off the beaten path a little gem tucke
Good food, good service, good location, nice clean place.
Stayed 2 nights in Dec 2019
Response from patrick on Jan 7, 2020
Thank you so much for your review ! We hope to see you back in TARA lodge.

10/10 Excellent

naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Hotel and its staff charming with excellent facilities
Stayed 1 night in Dec 2019
Response from TARA lodge team on Dec 31, 2019
Thank you so much for your nice review. We hope to see you again in Tara lodge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely helpful staff and great food. Highly recommended.
Stayed 1 night in Aug 2019
Response from TARA Lodge's team on Aug 11, 2019
Thank you so much for your review. We re happy you enjoyed your stay at TARA LODGE KEP. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from patrick on Jul 30, 2019
Thank you very much

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping and warm pool were fabulous and relaxing. We got excellent suggestions for touring and eating.
Stayed 2 nights in Jun 2019
Response from patrick on Jul 17, 2019
Thank you so much for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative i have was the shower could have been better, it wasn't very powerful and you coukd smell the drains when the water was turned on.
Stayed 3 nights in May 2019
Response from Patrick on May 22, 2019
Thanks for your review. Sorry for the shower but we are in dry season and sometimes the water coming from waterwell can be smelly during 2 or 3 minuts. It s not about the drain. We hope to see you again in TARA LODGE

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from PR on May 15, 2019
Thank you for the rating attributed to our establishment. The TARA LODGE team is delighted to have given you full satisfaction. We hope to receive you again

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from TARA LODGE's team on Mar 31, 2019
Thank you Kathryn for your review. We'll be happy to see you again at TARA LODGE KEP.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019
Response from Patrick on Feb 8, 2019
thanks for your rate but without comments it can't help us to do better !!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Tara Lodge
Fabulous place!! Really clean, good selection at breakfast and amazing staff that are knowledgeable and helpful. Pool is great for relaxing after a day out sightseeing
Stayed 1 night in Dec 2018
Response from Patrick on Dec 19, 2018
Thank you so much to enjoyed the cleaness of TARA LODGE, the breakfast, the pool area and our amazing staff ! We hope to welcome you again :)

6/10 Okay

co

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from TARA TEAM on Dec 19, 2018
Sorry, but without explaination it will be difficult for us tu understand your notation and do everything to make your stay better

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, rustic decor
This is a lovely, peaceful place, close to the sea and close to the jungle. The pool seemed a little murky but otherwise the whole experience is delightful. The room was clean, the service was friendly, and the amenities very nice.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quite nice
Nice Staff and friendly. Room has old fashioned but awesome style! AC didn't smell good. Hose in the shower was too short - had to hold it during showering. Staff&owners gave me super good tips,bike for free. This is a super nice spot to relax and have time for rest. Sandwich was 5$, too much for my taste. But I think the French cuisine is quite good. Welcome drink included - awesome. Breakfast was a little too small for me.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly lodge accommodation in pleasant setting
Karine and Christophe run a delightful lodge on the very edge of Kep National Park with access to kilometres of jungle hiking. Free shopper type bikes are available for guest use and were great for exploring the overgrown remains of the old French colonial sector of the town. Staff were very helpful and were able to coordinate tuk-tuk tours of the local caves, salt flats and pepper farms; and travel with Mosa - an excellent English speaking guide.
Stayed 5 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Rude owners and management
From the moment we said hello to the owner at reception, it was clear that she did not want our family to stay at the hotel. She barely greeted us, told us that we had booked the wrong date, wrong number of people and still needed to pay. I showed her the paid booking from Expedia with the correct information, but she refused to look at it. I suggested calling Expedia to sort this out, but she refused and told me that we should stay somewhere else. Finally, her husband looked at the printed booking and gave us our room. But, they never apologized or spoke to us during our visit. Their manner was so rude that we could not enjoy our stay in Kep
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant time at Tara!
This is our second stay at Tara. We returned because our first stay was excellent. Love the location. Love the quiet. Love the lodge and the owners! Helpful. Friendly. Living in Phnom Penh, Tara is a great place to come to for rest and solitude. And, it's still close to things! We WILL be back.
Stayed 5 nights in Dec 2017

10/10 Excellent

Choon kuk

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
자연친화적인 숙소여서 힐링하기 너무 좋았습니다. 직원들도 모두 친절해서 이틀동안 묵었는데도 너무 좋았습니다. 다음에 꼭 다시 들러고 싶은 곳입니다.
Stayed 2 nights in Sep 2022
Response from TARA LODGE TEAM on Oct 15, 2022
Thank you so much.We hope to see you again.정말 고맙습니다.다시 뵙기를 바랍니다.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from jim on Nov 26, 2021
Thank you very much for your review. We hope to see you again The TARA LODGE's team

10/10 Excellent

THIBAULT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend
Very nice place with friendly and helpful staff.
Stayed 1 night in Nov 2021
Response from jim on Nov 21, 2021
Thank you so much. We hope to see you again, very soon :)

8/10 Good

ILJAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Pat on Oct 7, 2021
Thankyou for your review. We hope to see you again very soon in our Narural Lodge

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with great breakfast and helpful and friendly staff! Thank you very much.
Stayed 2 nights in Dec 2019
Response from TARA LODGE'S TEAM on Jan 15, 2020
Thank you so much for your nice review. We are so happy you enjoyed our breakfast and the TARA LODGE's team. We hope to see you again :)

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Bon séjour Tranquille et reposant
Stayed 2 nights in Dec 2019
Response from Patrick on Dec 19, 2019
Merci Simon d'avoir pris le temps de partager votre expérience au TARA LODGE. Nous sommes ravis que vous ayez aimé notre petit havre de paix pour sa tranquillité. Tout l'équipe espère vous recevoir à nouveau.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un joli havre de paix
Excellent accueil de la part d'Alexia ( qui s'occupe de l'établissement) et qui nous a délivré beaucoup de conseils sur les choses à voir, où manger... Alexia n'a pas hésité à nous préparer un excellent dîner qui nous attendait à notre arrivée tardive. L'établissement est très charmant, très bien entretenu et tenu, piscine et jacuzzi très agréables.
Stayed 2 nights in Jul 2019
Response from Alexia on Jul 10, 2019
Merci beaucoup pour votre si gentil commentaire, Nous sommes heureux que votre séjour vous ai été agréable! Tout les honneurs, pour ce délicieux fish amok qui vous attendait à votre arrivée, reviennent à Teang et Neen qui vous les ont chaleureusement préparé, Cela nous a fait très plaisir de vous recevoir au Tara lodge, Vous serez toujours les bienvenue dans notre havre de paix, au détour d'un prochains voyage peut être, Toute l'équipe vous remercie

10/10 Excellent

Roux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, décoré avec goût dans un environnement exceptionnel
Stayed 3 nights in May 2019
Response from Patrick on May 27, 2019
Merci pour votre évaluation ! Nous espèrons vous revecoir à nouveau au TARA LODGE !

10/10 Excellent

Romain, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canon!
On a eu vraiment un Superbe accueil, très chaleureux et plein de bons conseils. Chambre très spacieuse et très confort. La piscine et le cadre sont vraiment sympas. Petit déjeuner copieux et très bon (peut être le meilleur qu'on ait eu au Cambodge). Je recommande vivement !
Stayed 2 nights in Apr 2019
Response from Patrick on May 27, 2019
Merci romain pour votre commentaire. Toute l'équipe du TARA LODGE est ravie que vous ayez apprécié votre séjour et espèronsvous accueillir à nouveau ;)

10/10 Excellent

anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super endroit.à conseiller +++
Stayed 1 night in Mar 2019
Response from Patrick on May 3, 2019
Merci Anouk pour votre recommandation ! Au plaisir de vous revoir au TARA LODGE KEP

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que du bonheur
Nous étions 5, nous sommes restés 3 nuits et tout était parfait : l'accueil, le sourire du personnel, les chambres confortables, la piscine zen, le cadre, ... le petit-déjeuner (copieux, varié pour tous les goûts), les plats délicieux ! Vraiment un cadre très agréable pour se ressourcer. Il a plu, mais cela ne nous a pas gênés, le bar était là pour que l'on puisse se retrouver tous les 5 ainsi que les petites terrasses devant nos chambres. Quel bonheur. Bref je recommande fortement.
Stayed 3 nights in Aug 2018
Response from Patrick on Oct 12, 2018
Merci beaucoup Richard, de partager votre expérience avec vos compagnons de voyage car nous apprécions tous les commentaires que nous recevons. Nous sommes vraiment ravis que vous ayez tant apprécié votre séjour et c’est toujours un plaisir d’être reconnu comme l’un des meilleurs sites de Kep. Je vous remercie! Nous apprécions également que vous ayez le souci du détail et que vous ayez remarqué les petites attentions que nous apportons à nos clients et à leur expérience. Nous vous remercions pour vos compliments concernant les installations et les expériences que nous proposons, mais nous apprécions avant tout les commentaires aimables sur notre équipe et notre service hospitalier. Nous sommes vraiment heureux que vous ayez passé un excellent séjour au TARA LODGE, dans notre petit havre de paix. Salutations ensoleillées

10/10 Excellent

maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour au Tara Lodge avec un personnel accueillant le tout dans un cadre luxuriant et très calme.
Stayed 2 nights in Jun 2018
Response from Patrick R. on Jun 22, 2018
Merci Maud d'avoir apprécié le cadre, le calme et le personnel du TARA LODGE. Votre satisfaction est notre plus grand plaisir ! En espérant vous accueillir à nouveau.

8/10 Good

Pascal

Liked: Room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer gastvrij, comformabel en rustig B&B.
Heerlijk 4 dagen uitgerust in dit zeer vriendelijke, comfortabele en kleinschalige B&B. Zonder enige meerprijs werden allerlei extra's geregeld, zoals een boottripje naar Rabbit-Island, massages e.d. Er was voor onze bungalow een heerlijk zithoekje en gelukkig overdekt, want er trok een dag lang een flinke storing over. We hebben ook genoten van een heerlijk kerstdiner. Het was heerlijk stil, zelfs geen hanen gehoord!!!
Stayed 4 nights in Dec 2017