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Reviews of Belllo Hotel JB Central

3 out of 5
Belllo Hotel JB Central
21, Jalan Meldrum, Johor Bahru

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 545 reviews" "
Rating 8 - Good. 264 out of 545 reviews" "
Rating 6 - Okay. 73 out of 545 reviews" "
Rating 4 - Poor. 22 out of 545 reviews" "
Rating 2 - Terrible. 7 out of 545 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Chuan Sin

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Belllo Hotel on Mar 5, 2024
Dear Mr/Ms Chuan sin,Thank you for your lovely ratingand choosing to stay at belllo hotel jb central.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay in a convenient environment
It’s a great place to go as a couple as the room is a little bit small. my experience with a baby has been good so far. Very convenient as it’s near city square and also easy to locate the hotel. Have no trouble going back Singapore as it’s only bout 5-10mins walk to custom
Stayed 3 nights in Dec 2023

2/10 Terrible

Wenyong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First & the Last Time Stay
Not the cheapest hotel near JB sentral, only reason I chosen this hotel was due to it's location and cheaper price during my booking period. Stayed there for 2 nights and no housekeeping or refilling of the amenities done. Actual room outdated and worn down, deferred greatly from the photos listed. Should only be graded 1 or 2 star hotel, my first and last time stay here.
Stayed 2 nights in Dec 2023

4/10 Poor

jason

Disliked: Cleanliness, property conditions & facilities
Not recommended
Smaller hotel than I expected. Room and hotel nothing like in the pictures. Worn and dirty in the room, especially the bathroom. Broken safe, broken door catch in bathroom, filthy shower screen, bed way too soft, about 1/5 for hardness, 1 channel in English (news). Bonus points...Enough sockets, Aircon and fridge both worked
Stayed 1 night in Dec 2023

6/10 Okay

Lewis

Stayed 1 night in Nov 2023

2/10 Terrible

Phyllis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever booked
Very bad hotel experience. Room is old and bed sheet are stained. The room looks old and wall badly stained. No luggage tag for luggage storage. Checked in and checked out in less than 10mins. Totally different from the photos on hotel.com. Worst hotel room ever enter.
Stayed 1 night in Nov 2023

10/10 Excellent

Yap

Business traveller
Liked: Amenities, property conditions & facilities
Comfortable n good lighting
Stayed 2 nights in Oct 2023

6/10 Okay

Dzulina

Disliked: Staff & service
The staff undercharge us after we had make the payment. There was a dispute during check-in. In the future, the staff should fully aware of the right amount of the payment to avoid any misunderstand & inconvenience. There should a letter from the hotel or the management of the tourist tax as a proof. Thank you.
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic hotel
This hotel looks nice, has great staff, and is clean but the rooms are quite basic. They either face a very noisy street or have windows facing inside the building, i.e indoor windows. There were no bedside lamps and the faucet handle in my shower fell off. On the good side is that there are many restaurants just across the street with excellent food 24 hours per day. On the bad side is that the restaurants - at my stay at least - had some extremely noisy customers who wake you up at 04.00 am every night, so bring your earplugs if you stay in one of the rooms facing the street. If this was a two star hotel I would give it a good rating but for a 3 star hotel I would much expect better.
Stayed 3 nights in Aug 2023

6/10 Okay

Junyao

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It ok for the price . But i should havs spent more for better hotels
Stayed 1 night in Jul 2023
Response from Belllo Hotel on Aug 10, 2023
Dear Guest,Thank you for your rating and staying with belllo hotel.

6/10 Okay

Nittha

Liked: Staff & service
The front desk is nice
Stayed 2 nights in Jul 2023
Response from Belllo Hotel on Aug 10, 2023
Dear Guest,Thank you so much for your lovely comment.

10/10 Excellent

HENRY

Stayed 1 night in Jun 2023
Response from Belllo Hotel on Aug 10, 2023
Dear Guest,Thank you for your rating.

2/10 Terrible

Nutch

Disliked: Property conditions & facilities
The room is totally unlike the photos on Expedia. No decoration at all. Just bed, table and a chair. No bed-lamps, no decorations, even no bath mat on the first day of my arrival.

8/10 Good

SEE

Travelled with family
Family trip
Stay in a family room. Quite big but the room isnt as clean as there is a carpet which looks dirty. Wifi is troublesome cos must change password everyday
Stayed 4 nights in May 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, close to JB central. Would staybthere again
Stayed 2 nights in May 2023

10/10 Excellent

Chia

Stayed 1 night in Apr 2023

10/10 Excellent

Erla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2023

6/10 Okay

LOO

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly receptionist
Room was clean, bed was comfy. Nice stay Near to the shopping mall
Stayed 1 night in Jan 2023

10/10 Excellent

J C

Stayed 1 night in Jan 2023

4/10 Poor

Jui Yi

Disliked: Staff & service, property conditions & facilities
Very bad service
Reception not friendly and helpful. Safe box not work and no help from Hotel. Refuse to change room as they said rooms are full.
Stayed 1 night in Dec 2022

8/10 Good

Lai

Liked: Staff & service, amenities, property conditions & facilities
The rooms r neat n tidy.Bathroom v nice design n clean.Overall I recommend this hotel to others.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

LAI POH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to walk from city square. Price is reasonable. One not so good point is the sound proofing, other than that is good.
Stayed 1 night in Nov 2022

4/10 Poor

Guoming

Stayed 1 night in Nov 2022

8/10 Good

yeo

Stayed 1 night in Oct 2022

10/10 Excellent

Shakeela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was a good stay as we had free upgrade to premier room and stayed in the highest floor.The bed is very comfy.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
So-so
Not on the cleanest/safest street, but it’s very near the customs. My only concern is the cleanliness of the room… but otherwise, it was alright for a short stay. No parking available tho.
Stayed 2 nights in Apr 2022

8/10 Good

WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a budgeted stay
Thank you for giving a Free upgrade to Deluxe Room on Monday check-in. Room is clean and well maintained.Bed is soft and comfy. A little noisy from the street but the windows and thick curtain insulated the noise
Stayed 1 night in Apr 2022

2/10 Terrible

Ling

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small. Cozy. Stylish. Clean. Recomendable in the heart of Johor Bahru
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and helpful staff.. room s properly clean. Wifi connection s fast.
Stayed 1 night in Mar 2021

4/10 Poor

Noor Sharida binti

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

MOHAMMAD AL FANSURI

Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

wan, johor

Business traveller
Liked: Staff & service
Disliked: Cleanliness
looked like been downgrade previously have hair dryer in the room but this time i stayed realized no more understand the room is vacant at least 3 days before guest upon arrival if possible cleaner should clean another round before the guest arrival so that the room won't be dusty a bit
Stayed 2 nights in Sep 2020

6/10 Okay

Syafiqah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Smith

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities is rather good and clean. However parking is not available and need to pay additional to park at nearby private parking.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel around Singapore & Malaysia a lot this is the best Boutique Hotel I've found and great value for money. Staff have a great can do attitude. A big 7eleven below for anything u might need.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Poh Ing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Choo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location, very good price but room abit old and unclean.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Near JB Central and City Sq Mall, simple and basic.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice hotel. Cozy. Good for short trip. Bed slightly too soft.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in City Area
The stay was good. Very convenient to eatery and shopping centre. Staff was polite and friendly.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied with this experience especially with a great staff team. Everyone is welcoming and polite at all time. Feel safe once we stepped into the hotel. The room is in fairly good room condition and clean with a comfy queen bed. However, the bathroom is small and old but overall it’s worth the value.
Stayed 1 night in Jan 2020