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"A great hotel with good sized rooms"

"qualia is one of the most beautiful properties we have visited. The setting, architecture, views, and atmosphere truly feel special and uniquely Australian. Our arrival experience was excellent. Noemi provided a warm airport pickup, smooth check-in, and a thoughtful overview of the property and room. The accommodations themselves were stunning. We also had an incredible “Best of Both Worlds” tour with Pedro, who was engaging, knowledgeable, and passionate about the island. It was one of the highlights of the trip. The main challenge during the first 24 hours was inconsistency in service attentiveness. At times, particularly at the pool and during our first dinner at Long Pavilion, service felt less proactive than expected for a property at this level. Drink refills, reservation follow-up, and simple check-ins occasionally required prompting rather than feeling naturally anticipated. What truly elevated the experience was the response from leadership. Rebecca, the General Manager, was exceptional: thoughtful, responsive, attentive, and genuinely interested in feedback. Her professionalism and accountability significantly improved the remainder of our stay. Beach Club dinner was another standout, with warm staff, relaxed pacing, and beautifully prepared food and cocktails. Overall, qualia delivers an extraordinary setting and many memorable moments. While there were some early service inconsistencies, the property’s beauty, excursions, dining, and strong leadership respon"

"Was a great holliday. May return in the near future. "

"Staff was wonderful, pool was very nice,"

"Amazing view 😍 giant room. Everything was perfect "

"This is a fresh and tastefully decorated unit with lovely views of the ocean and positioned in a quieter end of the resort yet readily accessible to all it has to offer. "

"Our stay was absolutely amazing everything we needed was right there. The only miscommunication was for how many bedrooms there was. But overall would 10000% stay there again"

"The host’s representatives were really nice and attentive to our needs. The unit was well presented and comfortable. Well appointed and had everything we needed for our stay. Thanks "

"room was clean, staff (Anne-Marie) was super helpful! "