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Reviews of Canary Boutique Hotel

2.5 out of 5
Canary Boutique Hotel
Number 8 lane 43 Nguyen Cong Tru str, Hue, Thua Thien-Hue

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 84 reviews" "
Rating 8 - Good. 28 out of 84 reviews" "
Rating 6 - Okay. 9 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good with short walking distance to everything and tucked in an alley away from the street.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for the price. There is some space for parking scooters only. Located down a small alley, but conveniently located nearby is a Winmart as well as lots of restaurants and eating options. The beds are nice & comfy, the bathroom is good, the WiFi is strong, and there is a stocked mini bar in the room with snacks too. The only small negative thing to report is that i didnt get my room serviced during my 4 night stay.
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Stayed 2 nights in Mar 2023

10/10 Excellent

Bill, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful with directions, maps, etc. The breakfast was delicious and very fresh. I will stay here again when I come to Hue. The river is 4 minutes in one direction. A large fruit market is 4 minutes in the other direction. Great place. Highly recommend.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ina great location. The staff are very friendly and helpful.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main attractions, but far enough way to be quiet.
Stayed 2 nights in Jun 2019

10/10 Excellent

Annelise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel!!!
Really good feeling at this hotel, very welcoming, very comfortable with no fuss, everything was done really well in a down to earth way. Definitely recommend this place and will return here any time we are in Hue.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place with a smile
From arriving to leaving the hotel was fantastic particularly the staff they go above and beyond. On arriving we got a room upgrade then the manager noticed on my friends passport it was her birthday and on return they went out and purchased an amazing birthday cake with candles. Breakfast was amazing and they arranged our tour as well.
Stayed 2 nights in Sep 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had such a wonderful stay at Canary Boutique Hotel. The staff were really kind and helpful. The rooms were very clean, and the view from the rooms was incredible. The location is very convenient too. There are many restaurants and bars nearby, and it is a relative close walk to the Imperial City. I would recommend this hotel to anyone staying in Hue City.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable and affordable
The staff is very helpful and speak English. Our room was modern looking, had all the amenities including a toothbrush, mini fridge and air conditioner. We also rented a scooter from the hotel and they offer lots of tour options for the local sites. Breakfast was delicious with several options to pick from.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, location and room
The most friendly and clean place we stayed during our 4 weeks in Vietnam. Super clean, quiet room with strong internet signal. Location is perfect. But best of all were all the very nice staff here. Thanks to all of you.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. Room very nice.
Stayed 2 nights in Jan 2018

8/10 Good

tatjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold days in moist room
Good location, but not too quiet, good breakfast and very best service. Happened to be rainy days for us and very cold. Room had no heating, it was very damp and smelly. We kept out clothes in bags and anything that got wet, stayed wet.
Stayed 3 nights in Jan 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately checked in on the day of Typhoon Damrey, but were so well taken care of by Tri!! The flooding was absolutely terrible and managed to fill the main floor in a foot of water and cut the power. Even still, Tri managed to feed us and take care of us as the only staff member working. We are so grateful to him and genuinely enjoyed our time. Room was modern and extremely comfortable - will definitely need to return to Hue and will be staying here!
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel with Awesome Staff
Clean spacious room. Yummy free breakfast. Kind and helpful staff. Easily walkable. Only complaints were ants in room and shower a but moldy, otherwise 10/10.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jahga, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Nice and simple hotel. Good breakfast with excellent staff.

6/10 Okay

Brenda

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Only for summer.
Lovely place really. It was being painted during our stay and the the staff were ever mindful that the painters didn't disturb our stay. We didn't mind at all. But just to say the weather was awful and this leads to bad damp in the hotel. I would only stay here again during summer dry months.
Response from General Manager on Jan 7, 2017
Dear Brenda Foy, Thank you very much for your feedback. We are very happy when you understand for us during our paiting time. The weather is very bad on that Time cause of Storm and low pressure. We can not control about that. But 3 of 5 point just only cause of weather, we are really sad about that. We hope we can control weather to make you more happy. However, we still hope you return on a good weather condition. Thank you very much for your staying at our hotel. Best regards, Le Minh Tri

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean & quiet
We stayed here three nights. We were welcomed with fresh fruit and juice by friendly helpful staff. They sat with us, provided us a map and showed us where to eat and what to see. The room was spacious, clean, comfortable and quiet. Breakfast was delicious. We highly recommend staying here.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a cheap price.
This hotel was great! I stayed there for 7 days. The employees were really helpful and nice. They were also very flexible with me as I arrived a day later than originally booked and stayed an extra day to compensate. They didn't charge me any extra for it.

6/10 Okay

Ben, Nottingham

Liked: Room comfort
Disliked: Cleanliness
Ok Budget option
Basic room Basic breakfast Cleanliness not great Let us take a shower after we checked out before our overnight train Tours and bikes booked from hotel much more expensive than elsewhere so I'd advise booking elsewhere as all the tours are the same

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located.
Tri and the other staff were extremely courteous and helpful. Hotel well located to restaurants etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Friendly staff, very helpful. Clean room. Comfortable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location friendly staff the room clean and cosy excellent WiFi ! huge breakfast

10/10 Excellent

Judith, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfort, service and position for the price. Absolutely lovely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
Nice place in a good location, staff are very friendly and happy to help with any problems you might have. Room was nice and bed was very comfy.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
A good hotel. My room had lots of windows and was clean. Their is an excellent breakfast and it's in a pretty good location. It's only 4/5 mins to lots of restaurants and about 20 mins to the citadel. A couple of problems. My room wasn't cleaned whilst I was there, and you couldn't use the bath as the hose was stuck on the shower. The staff were pleasant, but I found it hard to get info from them for tours. I would have stayed longer but the price doubled when I went to rebook and they would not give me my original price.

10/10 Excellent

Susy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel of my whole trip
Stay here if you want to enjoy Hue! Beyond all expectations. We got a free drink on arrival, while the staff showed us a map of the city and suggested some tours and itineraries. The room was very spacious and bright, and the bathroom was incredible. It had a huge bathtub! Definitely the best hotel I've stayed in during my whole south east asia trip, so bummed thay we only booked one night!

10/10 Excellent

Josh, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 staff
Incredible stay, incredible staff. Miss communication when booked our bus to phong nha, was instead booked for dong hoi (80kms away). Realizing this the day of, the owner took me on his motor bike and sorted it all out for us! Never met such good people who really cared.

6/10 Okay

Janet, Bendigo, Australia

Liked: Cleanliness, staff & service
Basic but value for money.
The Canary Boutique was situated down a narrow lane with little lighting at night. There was no lift and for the first night we were on the 4th floor. After that the staff felt sorry for us so moved us to the second floor. We were located close to the river but only did tours and the bus picked us up from the hotel. There was a bit of noise from the neighbours but this could happen anywhere. The rooms were big enough but the beds were very hard and there was no safe in the room. The staff were lovely and very helpful organising trips for us and even packed a breakfast when we had an early start. The breakfast was basic but adequate.

8/10 Good

karen, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
canary
quiet side street but within easy reach of restaurants. pity there is no lift.

10/10 Excellent

Charles, Newmarket, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, can't recomend enough.
Great two night stay, super friendly staff, nice clean rooms, nice bathrooms, good location down a quiet alley, great price. Can't recomend enough!

10/10 Excellent

Yancy, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Would love to stay again
I really enjoyed my stay at this hotel. The staff totally went out of their way to make sure you were satisfied. The room was clean and comfortable and had everything you need. Just be warned that there is no elevator, so if your room is on the 4th Floor (5th Floor by U.S. standards), then it can be a bit of a workout to get to and from your room. Room included breakfast which was from a menu of your choice and with several different selections, so dont worry about having to have the same thing daily. Wifi worked fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marcus, Jackson, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff is super sweet and helpful. Rooms are clean. Great location near backpacker street with other hotels, bars, and restaurants, but on a quiet street about a 5 minute walk from the hustle and bustle.

10/10 Excellent

Lynn H, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give them a million stars if I could
This hotel went way above and beyond. Their rooms are very nice and clean, and the service is amazing. My husband and I were sick when we arrived so we ended up having to stay in our room for three days. This is absolutely the hotel to be stuck in. The rooms are nice and very comfortable. When we had to go to the hospital, the hotel sent someone to find us to make sure we could find our way around and translate for us. They went way beyond what we would ever expect from a hotel. Best place in Hue.

4/10 Poor

Desney

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Günstiges kleines Hotel
Etwas versteckt in kleiner Gasse gelegen. Trotzdem nicht unbedingt ruhig, eine Nacht war OK, die nächste Lärm von Innen und Außen. Zimmer wie beschrieben. Im Bad große Badewanne, die etwas im Weg ist. Insgesamt etwas veraltet, aber irgendwie charmant und für den Preis ganz OK. Eingangsbereich hat eher was von hostel oder homestay.
Stayed 3 nights in Mar 2023

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour dans ce petit hotel de hue. Pas tres loin du centre veille. Le personnel est tres acceuillant et a l ecoute
Stayed 1 night in Dec 2022

4/10 Poor

Rami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

dong woon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to the restaurants and bars. Helpful staff!!!
Stayed 1 night in Feb 2018

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Erittäin ystävällinen palvelu. Vierailun ajan sateista ja viileää säätä noin 17 astetta jonka johdosta hotellihuone oli kylmä. Asiaa yritettiin korjata, mutta ei saatu tilannetta muuttumaan. Hotelli oli siisti ja henkilökunta auttoi mielellään. Aamiainen toimiva.
Stayed 1 night in Jan 2018

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Geweldig leuk hotelletje met een goede service
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service du staff hors pair !
Génial !
Stayed 1 night in Jul 2017