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"It"

"I would say with the limited hotel options in Ft William it was fine. It is an older hotel with an updated room but very small, we had 2 twins. We did not eat there. It seemed booked up at our stay early May 2026"

"The Breakfast was your typical buffet, It was Hot and Fresh. Everything was kept clean. The rooms are rather small but adequate. The shower was excellent. It is located close to the train station and the bus station. It was located close to everything , easy walking."

"Great staff. Clean"

"The meal in the restaurant was excellent, very friendly staff, dog friendly. There is construction work going on which is fair enough but my only criticism would be that it is a bit messy and should be better managed "

"The cutest hotel ever! Everything was fantastic! The staff was great and extremely helpful and friendly! The food was the best food I had my whole trip in Scotland! I loved it so much I ended up staying an extra night here!"

"The hotel was clean, and the staff were friendly and helpful throughout my stay. The rooms were well maintained, although they felt slightly dated in terms of decor. One improvement I would strongly suggest is installing soft-close door mechanisms, as the doors tend to slam loudly. Unfortunately, one guest on my floor repeatedly let their door slam early in the morning (between 6 and 8 am), which was quite disruptive."

"Wasn't up to the standard I would have expected from a Hydro Hotel, Hotel could do with some modernisation, was clean enough, but some areas look a bit worn down. Booked dinner b&b, food choices were restricted even choosing from extras available, but not from full menu, food was very mediocre. Service quite slow, no offer of drinks before meal, had to ask twice for drinks, didn't get drinks till main course. Breakfast buffet a bit better. No real staff interaction, even when booking out, not even asked if we enjoyed our stay or to have a nice day. As only one night, didn't make use of Pool or leisure facilities. Overall disapointed."

"Very attentive, friendly staff who made us feel very welcome. Room and hotel was very clean. We didn't get to use the swimming pool as it was quite busy. Highly recommend the spa treatments, great service. The only issue we had was our room was extremely warm, couldn't open the windows as the window frames had been freshly painted making it impossible to open the windows!"