[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Promenade Guests experience the sweet life at this welcoming B&B in Florence, where every moment from morning coffee to evening cocktails becomes memorable. ![Triple Room](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/22e0c7bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Quadruple Room](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/50e4bf2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/3ef633b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/61aa8c9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/1f544b57.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Florence, Promenade creates a lively atmosphere with its 8 diverse restaurants and 5 intimate coffee shops. Travelers appreciate the practical touches like dry cleaning services and convenient luggage storage that make their stay more comfortable. 6.4 ## Popular amenities - Bar - Housekeeping - Laundry - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Double Room](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/4b59e7e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains Select Comfort bed - 215 sq ft - River view - Sleeps 2 - 1 King Bed ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/60eb842a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains Select Comfort bed - 323 sq ft - River view - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/60eb842a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains Select Comfort bed - 323 sq ft - River view - Sleeps 4 - 1 King Bed and 2 Twin Beds ## You may also like Ad ![Suite, Terrace | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30310000/30304300/30304275/1b326fd4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The FRAME Hotel Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 567 reviews CA $268 CA $318 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-The-FRAME-Hotel.h30304275.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71770000/71762700/71762697/86663f45_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Corte Guelfa Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.8 Exceptional 151 reviews CA $264 CA $311 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Florence-Hotels-Corte-Guelfa.h71762697.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2540000/2531300/2531208/91c84b6a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Relais Piazza Signoria Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Parking available 9.6 Exceptional 770 reviews CA $229 CA $272 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-Relais-Piazza-Signoria.h2531208.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7700/7698/62347e57_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Italiana Hotels Florence Florence - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 1,000 reviews CA $138 CA $175 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-Italiana-Hotels-Florence.h7698.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Deluxe Double Room, Balcony | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15500000/15495700/15495681/36c59912_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Milu Florence Historic Centre of Florence - Free WiFi - Air conditioning - Breakfast available - Parking available 9.8 Exceptional 589 reviews CA $340 CA $422 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Breakfast area](https://images.trvl-media.com/lodging/3000000/2980000/2970900/2970892/3d1f7361.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel L'Orologio Firenze Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Air conditioning 9.6 Exceptional 1,002 reviews CA $329 CA $385 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Florence-Hotels-Hotel-LOrologio.h2970892.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70130000/70128100/70128094/bda10c39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 25hours Hotel Florence Piazza San Paolino Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 889 reviews CA $304 CA $357 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/930000/920500/920451/b6bad1d2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Santa Maria Novella Historic Centre of Florence - Breakfast included - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 1,000 reviews CA $317 CA $371 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/46000000/45800000/45790300/45790281/8f915411_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Il Rivalta - Place of Charme Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 397 reviews CA $377 CA $438 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10130000/10129200/10129170/5cabdf82_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palazzo Castri 1874 Spa & Garden Historic Centre of Florence - Hot tub - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 1,003 reviews CA $266 CA $315 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-Palazzo-Castri-1874-Hotel-Spa.h10129170.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bf379ce7-b183-494f-b258-0af8b9e97da3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Promenade.h2707223.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Promenade.h2707223.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighborhood in Florence, Promenade is near a train station and on the riverwalk. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Coverciano. Spend some time exploring the area's activities, including winery tours. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) [View more B&B in Florence](https://www.expedia.ca/Florence-Bed-And-Breakfast.d1222-aaBedAndBreakfast.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76591%2C11.25559&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6UxdqrX78nC28pFHtf7sHv0yLi8=) Vicolo del Canneto 2, Florence, FI, 50125 ### What's nearby - Ponte Vecchio - 3 min walk - 0.3 km - Uffizi Gallery - 3 min walk - 0.3 km - Piazza della Signoria - 5 min walk - 0.4 km - Palazzo Vecchio - 5 min walk - 0.4 km - Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km ### Getting around - Porta al Prato Station - 6 min drive - Unità Tram Stop - 18 min walk - Florence Airport, Peretola (FLR) - 41 min drive ### Restaurants - ‪Caffé Maioli - ‬6 min walk - ‪Signorvino Firenze - ‬6 min walk - ‪Palazzo Tempi Wine Bar - ‬6 min walk - ‪Ristorante Santa Felicita - ‬5 min walk - ‪Kaffehaus - ‬11 min walk ## About this property ### Promenade Bed & breakfast near Ponte Vecchio Close to Uffizi Gallery and Cathedral of Santa Maria del Fiore, Promenade provides 5 coffee shops/cafes, dry cleaning/laundry services, and 5 bars. Be sure to enjoy a meal at any of the 8 on-site restaurants. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An electric car charging station, luggage storage, and a reception hall - Multilingual staff, an elevator, and smoke-free premises - ATM/banking services Room features All guestrooms at Promenade include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17400/17378/7208ee56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Firenze Pitti Palace al Ponte Vecchio Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews CA $251 CA $300 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=17378&PinnedHotelID=17378&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Onsite parking available only on request ### Food and drink - 5 bars/lounges - 5 coffee shops/cafes - 8 restaurants - Snack bar/deli ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Outdoors - On a river ### Accessibility - Elevator ### More - 3 floors - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### More - Air conditioning (climate-controlled) - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 8:00 PM and 1:00 AM ### Check-out Check-out before 9:30 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 25 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 8:00 PM and 1:00 AM - Late check-out is available for a fee (subject to availability) - Housekeeping fee: EUR 10 per day - Air conditioning fee: EUR 10 per day - Rollaway bed fee: EUR 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts major credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property charges a fee for luggage storage before check-in. Luggage storage must be requested in advance of arrival. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms ### Property is also known as Promenade Condo Florence Promenade Florence Promenade B&B Florence Promenade B&B Promenade Florence Promenade Bed & breakfast Promenade Bed & breakfast Florence ## Frequently asked questions ### Is Promenade pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Promenade? > Check-in start time: 2:30 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 PM–1:00 AM for a fee. ### What time is check-out at Promenade? > Check-out is at 9:30 AM. Late check-out is available for a fee (subject to availability). ### Where is Promenade located? > Located in Historic Centre of Florence, this bed & breakfast is within a 10-minute walk of Ponte Vecchio and Pitti Palace. Uffizi Gallery and Piazza della Signoria are also within 15 minutes. Unità Tram Stop is 18 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Promenade Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 17 6 - Okay 16 4 - Poor 10 2 - Terrible 8 ### 7.6/10 Cleanliness ### 6.6/10 Staff & service ### 8.0/10 Amenities ### 6.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### E. Richard Apr 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages. ##### E. Richard Stayed 5 nights in Apr 2022 ### 8/10 Good #### Verified traveller Jul 28, 2021 Liked: Cleanliness, staff & service Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 4/10 Poor #### Giulia Oct 20, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Giulia Stayed 2 nights in Oct 2019 ### 8/10 Good #### Marcel Sep 29, 2019 Liked: Staff & service, property conditions & facilities ##### Marcel Stayed 1 night in Sep 2019 ### 10/10 Excellent #### João Feb 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### João Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Aug 24, 2018 Liked: Cleanliness ##### Verified traveller Stayed 1 night in Aug 2018 ### 2/10 Terrible #### Harry Jul 25, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid this place like the PLAGUE! Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else. ##### Harry Stayed 2 nights in Jul 2018 ### 8/10 Good #### Luis Aurelio Nov 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente. ##### Luis Aurelio Stayed 2 nights in Oct 2017 ### 4/10 Poor #### Maria Carmela Nov 5, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sconsigliatissimo Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info. ##### Maria Carmela Stayed 3 nights in Oct 2017 ### 8/10 Good #### francisco, playa del carmen méxico Sep 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ubicación La primera impresión no es buena pues no existe una recepción, es necesario tocar un timbre para accesar a un tercer piso y tocar una puerta que tiene el nombre, el gerente Renato es muy atento y las habitaciones son limpias y cómodas, lo mejor es la ubicación y la atención de Renato. ##### francisco Stayed 10 nights in Sep 2017 ### 8/10 Good #### Philipp, Manitoba Sep 20, 2017 Liked: Cleanliness, staff & service, room comfort #### Hotel bang in the center of Florence Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good. ##### Philipp Stayed 2 nights in Sep 2017 ### 4/10 Poor #### Alicia Aug 6, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estafa total. Llegamos antes de la hora del chekin y nos quisieron cobrar para cuidarnos las maletas. Al momento de pagar NO FUNCIONABA EL POSNET, asī que tuvimos que hacerlo en efectivo. Cuando entramos a la habitación hacía mucho calor y para usar el aire acondicionado NOS COBRARON 10 euros mas. Cuando todavía estabamos en la habitación preparåndonos para retirarnos, a las 9:30 hs. Nos vinieron a golpear la puerta para que nos fuėramos. En internet el chekin figura a las 10. Nos sentimos estafados porque la info que figura en la web es falsa. ##### Alicia Stayed 1 night in Aug 2017 ### 2/10 Terrible #### cathy Jan 21, 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### fuyerrrr!!! Tres decu de cet hotel jai eu d pb de neige sur ma route ki mon fait arriver 20min en retard et auquune indulgence de la part de la reception qui mont fai payer 25e de taxe! Ensuite leau etai a peine chaude, absolument rien pour se laver apart un echantillon miniature avec lequel on devai se faire le shampoing et le gel douche.....une vue sur le lac??? Je navai aucune vu apart celui des batiment! Mm pas un cafe ofert pas de petit dejeuner absolument rien! Alors que jai payer 200euro! Moi ki etai sencer payer 158e!!!!! La nuit est bruyante impossible de dormir a cause du bruit des voiture! Une seul serviette fourni! Pas de seche cheveux cette chambre ne valai pas plus de 20e! Pour le pret des lit! Tres tres decu! Je ne le conseille a personne ##### cathy ### 8/10 Good #### Roberta, Schivenoglia MN Jul 18, 2016 Liked: Cleanliness Un po' scomodo il check-in (alle 14:00 e pagando in contanti la camera nonostante la prenotazione via internet con carta di credito!). Stanza pulita con letto matrimoniale ottimo; il letto singolo invece era basso e sembrava una branda!). Il bagno ok anche se non c'è il bidet a cui si rimedia con un doccino. La stanza è in posizione strategica x visitare città ed Uffizi a solo 100m da Ponte Vecchio! Rumori ambientali dall'esterno già alle 6 del mattino. ##### Roberta ### 6/10 Okay #### Verified traveller Jun 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller ### 4/10 Poor #### Verified traveller Jun 11, 2016 Disliked: Room comfort ##### Verified traveller ### 6/10 Okay #### Clementina Mar 30, 2016 Liked: Cleanliness, property conditions & facilities #### tutto sommato, buono Bella la posizione,affaccio sull'Arno, buona l'accolglienza. Qualche difetto: terzo letto, per adulto, tipo branda,bassa, infilata tra muro e letto matrimoniale, praticamente attaccata. Lo scarico de WC che gocciolava. La chiave per uscire dalla porta comune era difettosa, tanto che all'ora di cena, abbiamo dovuto trafficare parecchio (mezz'ora) per trovare una soluzione... nessuno poteva aprirci e noi eravamo chiusi dentro.La signora, chiamata al telefono non era nelle vicinanze,e oltretutto si trovava in giro col treno e a piedi, quindi ci avrebbe messo un po' a raggiungerci.Per fortuna dopo tanti tentativi,da soli, abbiamo trovato delle altre chiavi all'interno della struttura e finalmente abbiamo risolto il problema ##### Clementina ### 6/10 Okay #### Mads, Holbæk, Denmark Jan 25, 2016 Liked: Cleanliness, room comfort The host Rianna was really pleasent and helpfull. Unfortunately, I was charged to pay 2 times for my stay. ##### Mads ### 10/10 Excellent #### Jane, AZ Nov 23, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Convenient Location in Firenze (Florence) First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away. ##### Jane ### 6/10 Okay #### Maria, Stockholm Oct 5, 2015 Liked: Cleanliness, staff & service #### Prisvärt och familjärt Ett centralt beläget lägenhetshotell som var lyhört. Hon som hade hotellet var mycket trevlig och tipsade oss om en bra restaurang. Rummen var väl så där, men vi sov bara där. Så har man inga krav på lobby etc. så duger det alldeles utmärkt. ##### Maria ### 6/10 Okay #### Verified traveller Oct 1, 2015 Disliked: Staff & service, property conditions & facilities ##### Verified traveller ### 6/10 Okay #### Dan, Australia Sep 20, 2015 Liked: Cleanliness #### Hard to find but great lication Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room ##### Dan ### 2/10 Terrible #### Verified traveller Sep 15, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### Mads, DK Sep 2, 2015 Liked: Staff & service, property conditions & facilities #### Fantastisk placering. Dyr parkering, dyr aircon. Fantastisk placering. Vi havde valgt dette, da der stod gratis parkering, hvilket der bestemt ikke var. Der var en ret dyr parkering, men hotellet lå perfekt lige ved Ponte Veccio. Supersød værtinde, meget hjælpesom. Dyrt at få lov til at bruge aircon, hvilket var nødvendigt. Placeringen og venligheden gjorde det hele pengene værd. Vil klart bruge igen. ##### Mads ### 2/10 Terrible #### Barbara, Luxembourg Aug 18, 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service J'ai malheureusement eu une très mauvaise expérience avec cet hôtel: c'étais notre première étape en Italie, après un voyage de plus de 12h en voiture... Sachant que j'arriverais tard à cause des embouteillages, j'appelle l'hôtel pour les prévenir de notre arrivée tardive. La personne au téléphone me répond qu'il n'y a aucun problème mais vu que nous arrivions après 22h, nous devrions payer une pénalité de 50€. Quand j'ai manifesté ma stupeur et ma contrariété, je me suis fait agresser verbalement et je me suis entendue dire que dans ces conditions je n'avais qu'à dormir dans la voiture... N'ayant pas le choix, vu qu'il était déjà tard et que je n'avais aucune autre alternative, j'ai payé les 50€... Cependant, il est clair que je ne retournerai jamais dans cet hôtel!! ##### Barbara ## Expedia's Latest Trends ### Hotels > [Hotel Berchielli](https://www.expedia.ca/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information)