Title: Palazzo Firenze - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Firenze by Baglioni Hotels & Resorts Luxury hotel with free breakfast connected to a rail/subway station in Florence ![Property entrance](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/479e9ac2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/365c2bc9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Deluxe Room - Kids & Teens Free](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/3d9eb303.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/180b61b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/7fdc4293.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Relais Santa Croce by Baglioni Hotels captures Florence's essence with its inviting lobby fireplace. Minutes from Palazzo Vecchio and Piazza del Duomo, it offers historic charm, authentic Italian cuisine at Guelfi e Ghibellini, and free WiFi. VIP Access 9.4 Exceptional ## Popular amenities - Bar - Pet-friendly - Breakfast included - Parking available - Room service - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1152276&PinnedHotelID=1152276&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/b3b8cdd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Da Verrazzano Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 1808 sq ft - Sleeps 4 - 1 King Bed ![Santa Croce Royal Suite - Kids & Teens Free](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/0f048dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Santa Croce Royal Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 2777 sq ft - Sleeps 6 - 2 King Beds ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/ef8afda8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### De Pepi Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 980 sq ft - Sleeps 3 - 1 King Bed ![Florentine Suite - Kids & Teens Free](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/a0c78f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Florentine Suite - Kids & Teens Free 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 495 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/dbf4a6e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Kids & Teens Free 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 452 sq ft - Sleeps 3 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/180b61b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Terrace - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 398 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Family Junior Suite - Kids & Teens Free](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/a17a27a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Junior Suite - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 753 sq ft - 1 bedroom - Sleeps 5 - 2 King Beds ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/6ad70ca4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 291 sq ft - Sleeps 2 - 1 King Bed ![Grand Deluxe Room - Kids & Teens Free](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152276/3d9eb303.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room - Kids & Teens Free ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Premium bedding - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Breakfast area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4060000/4053100/4053096/735511ab_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Art Atelier Historic Centre of Florence - Free WiFi - Air conditioning - Business services - Bar 9.2 Wonderful 988 reviews CA $206 CA $250 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-Art-Atelier.h4053096.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=90fd336a-7911-42e6-bc3b-b8a984bcc559&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9860000/9852100/9852081/6976ec04_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palazzo Alfieri Residenza d’epoca – Alfieri Collezione Historic Centre of Florence - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,001 reviews CA $292 CA $345 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Florence-Hotels-FH55-Hotel-Calzaiuoli.h201584.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=90fd336a-7911-42e6-bc3b-b8a984bcc559&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Baglioni-Relais-Santa-Croce.h1152276.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Baglioni-Relais-Santa-Croce.h1152276.Hotel-Information) ## About the area Located in Historic Centre of Florence neighborhood, Palazzo Firenze by Baglioni Hotels & Resorts is connected to a rail/subway station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Cathedral of Santa Maria del Fiore. Piazza del Duomo and Palazzo Vecchio are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and ecotours in the area. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77007%2C11.26227&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KzeHA4joitIovblPapmPjIi4BZs=) Via Ghibellina 87, Florence, FI, 50122 ### What's nearby - Piazza della Signoria - 6 min walk - 0.6 km - Piazza del Duomo - 8 min walk - 0.7 km - Uffizi Gallery - 8 min walk - 0.7 km - Cathedral of Santa Maria del Fiore - 10 min walk - 0.8 km - Ponte Vecchio - 11 min walk - 1.0 km ### Getting around - San Marco University Tram Stop - 15 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk - Florence Airport, Peretola (FLR) - 33 min drive ### Restaurants - ‪Pino's Sandwiches - ‬1 min walk - ‪Finisterrae - ‬2 min walk - ‪Caffe Mario - ‬2 min walk - ‪Casa Toscana - ‬1 min walk - ‪Il Teatro - ‬1 min walk ## About this property ### Palazzo Firenze by Baglioni Hotels & Resorts Luxury boutique hotel near Piazza della Signoria Located close to Palazzo Vecchio and Piazza del Duomo, Palazzo Firenze by Baglioni Hotels & Resorts provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. Adventurous travelers may like the cycling at this hotel. The on-site restaurant, Guelfi e Ghibellini, offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi. Other perks include: - Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - Express check-in, babysitting (surcharge), and a front-desk safe - Concierge services, multilingual staff, and an elevator Room features All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Rainfall showers, bidets, and tubs or showers - Plasma TVs with satellite channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/20000/14000/13999/84743cc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bernini Palace Historic Centre of Florence - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,000 reviews CA $384 CA $449 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13999&PinnedHotelID=13999&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served, Regional cuisine, alfresco dining ](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/d1fde459.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Helvetia & Bristol Firenze – Starhotels Collezione Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 536 reviews CA $654 CA $746 total includes taxes & fees Nov 2 - 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Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 101 reviews CA $519 CA $597 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=44696083&PinnedHotelID=44696083&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/8bd68fe5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Floren Hotel Historic Centre of Florence - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 186 reviews CA $411 CA $479 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=105802774&PinnedHotelID=105802774&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request - Valet parking on site (EUR 55 per night) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 11:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Guelfi e Ghibellini ### Things to do - Bicycle rentals ### Family friendly - Babysitting (surcharge) - In-room crib - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting room ### Spa - In-room massages ### Accessibility - Elevator ### More - Banquet hall - Built in 1700 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - Pay movies - Smart TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Individual decor - Individual furnishings - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:30 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between February 2 and May 13. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 50 per pet, per stay Service animals are welcome, and are exempt from fees 1 total (up to 33 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 3) - Valet parking fee: EUR 55 per night - Pet fee: EUR 50 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a first aid kit Property Registration Number IT048017A12EKX2XD2 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Relais Hotel Santa Croce Relais Santa Croce Relais Santa Croce Florence Relais Santa Croce Hotel Florence Relais Santa Croce Hotel Baglioni Relais Santa Croce Florence Relais Santa Croce by Baglioni Hotels Palazzo Firenze by Baglioni Hotels & Resorts Hotel Palazzo Firenze by Baglioni Hotels & Resorts Florence Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence ## Frequently asked questions ### Is Palazzo Firenze by Baglioni Hotels & Resorts pet-friendly? > Yes, Palazzo Firenze by Baglioni Hotels & Resorts allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Palazzo Firenze by Baglioni Hotels & Resorts? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Palazzo Firenze by Baglioni Hotels & Resorts on Nov 2, 2025 start from CA $563.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Florence-Hotels-Baglioni-Relais-Santa-Croce.h1152276.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Palazzo Firenze by Baglioni Hotels & Resorts? > Valet parking is available for EUR 55 per night. ### What time is check-in at Palazzo Firenze by Baglioni Hotels & Resorts? > Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. ### What time is check-out at Palazzo Firenze by Baglioni Hotels & Resorts? > Check-out is at 11:30 AM. ### Does Palazzo Firenze by Baglioni Hotels & Resorts provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6 AM–1 AM on request. A fee of EUR 80 per vehicle applies. ### Where is Palazzo Firenze by Baglioni Hotels & Resorts located? > Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Piazza della Signoria, Palazzo Vecchio, and Piazza del Duomo. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palazzo Firenze by Baglioni Hotels & Resorts Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 181 8 - Good 36 6 - Okay 11 4 - Poor 4 2 - Terrible 1 ### 10/10 Excellent #### DAVID Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I VERY MUCH ENJOYED THE STAY ##### DAVID Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Madina Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous boutique hotel, like museum Beautiful rooms!!! Thank you Giovanni for all ur help and knowledge organizing everything for us, and breakfast waiters were great!!! ##### Madina Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Shankar Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service esp Fillippo and Daniel at the breakfast service ##### Shankar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### thomas Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente unicacion ##### thomas Stayed 1 night in May 2025 ### 10/10 Excellent #### Arran Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great Stay ##### Arran Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Isabel Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable luxury Lovely hotel in a quiet part of the city center. Staff was amazing. ##### Isabel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Stacey Sep 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with lovely staff ##### Stacey Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### William Apr 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful ##### William Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### seyed Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious suites and super nice staff. Definitely would stay again if I come back. ##### seyed Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Jacqueline Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities During our recent visit to Florence, we had the pleasure of staying at Palazzo Firenze, and it was absolutely perfect. The staff provided exceptional service and had great knowledge of the area. Our room was spotless and incredibly comfortable. The hotel's location was ideal for sightseeing and dining. We couldn’t have chosen a better place to stay and would definitely return. ##### Jacqueline Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Kenneth Sep 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great property and great staff! ##### Kenneth Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Colin Oct 3, 2024 A very special place with exceptional decor, attention to detail and service ##### Colin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Theresa May 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a beautiful property. For the price the quality of the breakfast could have been better, and we asked for a bag to be mailed and they wouldn’t do it because it was a Sunday. We had hoped to not have to bring it on the train again. Overall, however, the staff was great and the property is beautiful and conveniently located. ##### Theresa Stayed 3 nights in May 2025 ### 10/10 Excellent #### Paul Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience of Florence at a top class hotel where all the team had great knowledge and excellent customer service. Big call out to Larissa for wonderful breakfast service. ##### Paul Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Samuel Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff!!! ##### Samuel Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Stacey May 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is beautiful. The beds are very comfortable and the staff is wonderful! ##### Stacey Stayed 6 nights in May 2024 ### 10/10 Excellent #### Nicholas Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Nicholas Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ayman Jun 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Phenomenal staff. Great place and very quiet and peaceful. Beautiful! ##### Ayman Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Thomas Sep 5, 2024 Liked: Staff & service, amenities, property conditions & facilities All the staff were excellent. Everyone went out of there way to ensure the visit was perfect ! ##### Thomas Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Abdullah May 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in every single way!! Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again. ##### Abdullah Stayed 1 night in May 2023 ### 10/10 Excellent #### Stephane Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### À conseiller Hôtel dans un palais au cœur de la ville. Nous avons passé un très agréable week-end un grand remerciement à Filippo a l’accueil toujours disponible pour un renseignement ou une réservation. Nous ne regrettons pas notre joie. ##### Stephane Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### leda Oct 13, 2024 Staff were wonderful, location fab. Very attentive, kind and helpful with an unexpected mobility issue. Highly recommend! ##### leda Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Isabelle Jul 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Isabelle Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### christopher Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional level of customer service. Denise the front desk manager extremely knowledgeable of the area and made some great recommendations for shopping and sightseeings. Absolutely the place to stay in Florence. Outstanding - is really the best word I can use to describe our experience . ##### christopher Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Julio Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very noce and chic hotel very close to Santa Croce and walking distance to all attractions in central Florence. A gem. Great break fast and friendly staff. Would definitely come back. ##### Julio Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Berchielli](https://www.expedia.ca/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Hotel Kraft](https://www.expedia.ca/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [Globus Urban Hotel](https://www.expedia.ca/Florence-Hotels-Globus-Urban-Hotel.h913526.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information)