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Response from Theodore Stoubos - Executive General Manager on May 27, 2024
Dear Noah, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 27, 2024
Dear Paul, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 27, 2024
Dear Patrick, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Good clean safe property with excellent staff in a great location
william
Stayed 2 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 27, 2024
Dear William, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Excellent staff, property, amenities, location and on and on. First time staying there and, if they are all this good, I will always stay at Sandman Signatures in future
Bruce
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 24, 2024
Dear Bruce, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
A decent place to stay. Modernistic decor. Couch definitely not comfortable. Bed comfortable. Shower terrific although confusing controls for handheld vs overhead rain style shower head — which is great. 4 out 5.
Richard
Stayed 3 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Richard, Thank you for the Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Thomas Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
6/10 Okay
K C
May 21, 2024
Good room and good location
K C
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear K C, Thank you for taking the time to provide your feedback. I'm really sorry to hear that you left the hotel rather disappointed. We will be glad to discuss your concerns with you, in an effort to find a way to make amends and hopefully alleviate your disappointment. Sincerely Theodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Gordon, Thank you for the Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
This was far from downtown and you have to pay taxi for each time around 40$
Mohammad
Stayed 2 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Mohammad, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
4/10 Poor
Lisa
May 20, 2024
Lisa
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Lisa, Thank you for taking the time to provide your feedback. I'm really sorry to hear that you left the hotel rather disappointed. We will be glad to discuss your concerns with you, in an effort to find a way to make amends and hopefully alleviate your disappointment. Sincerely Theodore StoubosExecutive General Manager
10/10 Excellent
Sumit
May 20, 2024
Liked: Cleanliness, staff & service
Sumit
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Sumit, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Nedjeljko,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Kirk, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Friendly staff! Our room was nice and clean. We appreciate the room upgrade for VIP access expedia members.
Jermaine Karle
Stayed 3 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Jermaine, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Joshua, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
The hotel is better maintained outside than inside. Carpets all over the hotel are stained and dirty and in my room the carpet wasn’t even vacuumed.
Called front desk 2 times to be put on hold for 15 minutes each time so I can get sheets for sofa bed.
The tiles at the front entry of the room were so sticky probably from someone spilling soda drink and the staff have not cleaned it properly.
Kitchen sink had gunk stuck in corners from food that previous guest left.
Looks are deceiving from outside since the room inside wasn’t clean and they have to get rid of those filthy dirty stained carpets from all over the hotel and the people walking barefoot.
This was my very first stay at Sandman and they sure did made it’s the last.
Nikola
Stayed 2 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Nikola, Thank you for taking the time to provide your feedback. I'm really sorry to hear that you left the hotel rather disappointed. We will be glad to discuss your concerns with you, in an effort to find a way to make amends and hopefully alleviate your disappointment. Sincerely Theodore StoubosExecutive General Manager
Couldn’t check in before 3:00 but otherwise no problem.
Dennis
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Dennis, Thank you for the Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. Unfortunately the hotel was very busy these past few days and our Housekeeping Team did their best to get the rooms ready as soon as possible. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Deibys, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
10/10 Excellent
Leane, Beaumont
May 18, 2024
Leane
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 21, 2024
Dear Leane, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
My favourite hotel in the Edmonton area. New, clean and convenient.
Kimberley
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 14, 2024
Dear Kimberley,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Everything was great for the one night we stayed there
tyson
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 14, 2024
Dear Tyson,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Very clean, safe and a great hotel to stay at! Suite was the perfect size.
Aaron Craig
Stayed 4 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 14, 2024
Dear Aaron,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 13, 2024
Dear Mark, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 14, 2024
Dear Anna,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 13, 2024
Dear Philip, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Fantastic property took great care of me and my quest was super clean and very cozy
Brian
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 9, 2024
Dear Brian,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 8, 2024
Dear Cindi,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Attractive design, grt layout, impressive light fixtures, current, comfortable, friendly efficient staff! All in all, a WIN! I was impressed with all the above.
Beverly
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 8, 2024
Dear Beverly, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 6, 2024
Dear Devin, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
10/10 Excellent
Kevin
May 6, 2024
Kevin
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 27, 2024
Dear Kevin, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Good location, shopping and restrunts near by. Friendly staff.
Kurt
Stayed 2 nights in May 2024
Response from Theodore Stoubos - Executive General Manager on May 6, 2024
Dear Kurt, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
10/10 Excellent
Maxine
May 5, 2024
Maxine
Stayed 1 night in May 2024
Response from Theodore Stoubos - Executive General Manager on May 27, 2024
Dear Maxine, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 6, 2024
Dear Kevin Thank you for the Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 3, 2024
Dear Beatrice,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.Sincerely
Response from Theodore Stoubos - Executive General Manager on May 6, 2024
Dear April, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 6, 2024
Dear Matthew, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
10/10 Excellent
Ahmed
May 2, 2024
Ahmed
Stayed 1 night in Mar 2024
Response from Theodore Stoubos - Executive General Manager on May 23, 2024
Dear Ahmed, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Too noisy and could not sleep all night
The wall and ceiling too thin and water pipe too noisy all night
Will never stay here
Ching -wen
Stayed 1 night in Apr 2024
Response from Theodore Stoubos - Executive General Manager on May 6, 2024
Dear Ching, Thank you for taking the time to provide your feedback. I'm really sorry to hear that you left the hotel rather disappointed. We will be glad to discuss your concerns with you, in an effort to find a way to make amends and hopefully alleviate your disappointment. Sincerely Theodore StoubosExecutive General Manager
A little loud due to what looked like a younger hockey team on the premises, but as usual the Sandman was a fantastic stay!
Aaliana
Stayed 1 night in Apr 2024
Response from Theodore Stoubos - Executive General Manager on May 2, 2024
Dear Aaliana,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. Thank you for your understanding of any noise caused by young athletes in our hotel. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Response from Theodore Stoubos - Executive General Manager on May 2, 2024
Dear Ronald, Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.SincerelyTheodore StoubosExecutive General Manager
Close to all amenities you may need, great hotel and staff
Sara
Stayed 1 night in Apr 2024
Response from Theodore Stoubos - Executive General Manager on Apr 30, 2024
Dear Sara,Thank you for the 5 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Sherwood Park, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.Sincerely
Response from Theodore Stoubos Executive General Manager on Apr 29, 2024
Dear Glenn,Thank you for the 5 Star Review!!!I'm thrilled to hear that you enjoyed your overall stay, and it was our pleasure to be of service to you. Signature Sherwood Park, I would like to thank you for the positive review. We look forward to welcoming you back soon.SincerelyTheodore StoubosExecutive General Manager
2/10 Terrible
Byron
Travelled with family
Apr 28, 2024
Disliked: Amenities
Rented a room with two queen beds. Beds were hard. Sore backs when woke up in the morning. Shower didn’t have much pressure unless using the wand. Only coffee in room was dark roast. Over all at $170 we won’t be back.
Byron
Stayed 1 night in Apr 2024
Response from Theodore Stoubos Executive General Manager on Apr 29, 2024
Dear Byron,Thank you for sharing your experience with us. We apologize for the discomfort you experienced with the beds and the shower pressure during your stay. Your feedback is important to us, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your honesty and regret that we fell short of your expectations. Should you reconsider, we'd love the opportunity to provide you with a more enjoyable stay.Warm regards,
Enjoyed our stay so much. Great location, easy to find, ample parking, etc.
The room was perfect - we like a kitchenette to save a little money by bringing some of our own food. The kitchenette had everything we needed and more. The layout made us feel like we were at cozy at home.
Bed and pillows are so comfy! We will be back :)
Jennifer
Stayed 2 nights in Apr 2024
Response from Theodore Stoubos Executive General Manager on Apr 29, 2024
Dear Jennifer,Thank you for the 5 Star Review!!!I'm thrilled to hear that you enjoyed your overall stay, and it was our pleasure to be of service to you. On behalf of the entire team at the Sandman Signature Sherwood Park, I would like to thank you for the positive review. We look forward to welcoming you back soon.SincerelyTheodore StoubosExecutive General Manager