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Reviews of Country Inn & Suites by Radisson, Duluth North, MN

2.5 out of 5
Country Inn & Suites by Radisson, Duluth North, MN
4257 Haines Rd, Duluth, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 48 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

brittany

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great facility. Clean updated rooms. The breakfast is great. The pool and slide are a blast for the kids. Highly recommend staying here when you’re in Duluth. Super close to all shopping (Sam’s club, Miller Hill Mall, Fleet and Farm.
Stayed 1 night in May 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and property, great rooms and amenities. Friendly and prompt staff with pool attendant for added security and safety. Laid back environment and welcoming, amazing food service....icing on the cake loved the visit!
Stayed 1 night in May 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is close to dining restaurant, Miller Mall but a little farther from the downtown of Duluth but overall the place is clean with a lot of choices for breakfast.
Stayed 2 nights in May 2024

8/10 Good

Paul

Travelled with pets
Liked: Cleanliness, staff & service
Nice rooms. Wifi is spotty. No HDTV. Some channels were just frozen and staff couldn't fix. But if those aren't important to you the place is safe and clean.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Travelled with partner
Use to be my favorite place to stay when visiting Duluth. Hotel appears tired and worn. Bathroom had grout missing, loose tiles, signs of bath mat in tub (residue) but no bath mat. The in room coffee pot had an old, moldy coffee filter in it. Decent but not what it use to be.
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
My kids absolutely loved the slide at the pool. The chlorine was definitely a bit on the strong side, but my family had hours of fun!
Stayed 1 night in Apr 2024

8/10 Good

William

Stayed 1 night in May 2024

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Bed sank towards the middle
Stayed 2 nights in Apr 2024

6/10 Okay

Juanita

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in took forever . Staff was great thou . Room was dirty . No other room to be switched to . We had a room right above fire pit and guests were loud and drunk and could get the kids to sleep because they were so loud .
Stayed 1 night in Apr 2024

6/10 Okay

Brianna

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I chose this specific hotel, because it had a water slide. They did not have enough staff to accommodate the use of said water slide that was very disappointing. They did have a very nice breakfast every morning. I just wish the slide would have been working. Also it was so loud when the weekend came, which isn’t a bad thing for me. But if you are seeking quiet this is not the one.
Stayed 2 nights in Apr 2024

8/10 Good

Vonnie

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Use to be a nice hotel. Looks run down and aged. Tiles in bathroom were lifting up. Missing grout around tiles. Evidence of a bathmat (residue) but no bath mat.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda, Wright

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in Mar 2024

6/10 Okay

Jacob

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Definitely can tell the age. Cleaning could be much improved. Had two different bed duvet covers.
Stayed 1 night in Apr 2024

10/10 Excellent

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and the staff was courteous. There were many options with the included breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super busy and a little short staffed but you could watch them really rushing to take care of everybody. They were great
Stayed 1 night in Apr 2024

4/10 Poor

Brittany

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Rodney

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room is unkept. No toilet paper, Kleenex and only two towels. The bedding looks slept in. The fridge was still dirty, with cups in it filled with green liquid.
Stayed 1 night in Apr 2024

4/10 Poor

Ashley

Travelled with family and small children
Liked: Property conditions & facilities
I’ve stayed here before and this place is nice. However being short staffed meant we couldn’t check into our hotel until 6 PM. To me, this is unacceptable. I have two children aged 2&4 who were exhausted and cranky. Great staff and decent room but the fact that we won’t get a full refund is so disappointing.
Stayed 1 night in Apr 2024

2/10 Terrible

Nikol

Business traveller
Disliked: Staff & service
Our son a COMMERCIAL pilot checked in at 10:40pm as you was picking up a private jet (SF50) at Cirrus the next morning. It was the closest hotel I could find to Cirrus and I prepaid so he can get a great night sleep before receiving our new jet. The manager would not allow him to check in since he was only 20 years old. He can fly a plane full of passengers commercially and be responsible for the the wealthiest executives but he can’t check into this hotel. He flies a Pilatus for a living and his pilots license is his ID. There were no Ubers so he walked (in Minnesota in freezing conditions at 11pm at night to another hotel) He realized it was too far and too cold and had to turn back. He eventually found a Uber and was able to find another hotel. So he is not old enough to check in but old enough to walk the streets of Minnesota at night in freezing temperatures. Very poor decision making by the staff causing a scary night of freezing temperatures and missed sleep for a Commercial pilot. So crazy!
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Stayed 1 night in Mar 2024

10/10 Excellent

Roxanne

Stayed 2 nights in Mar 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Rene

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Hillari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and not too big. It was nice for our family with young kids.
Stayed 2 nights in Mar 2024

4/10 Poor

carissa

We got to the hotel at 9 pm and our room wasn’t cleaned yet. The cleaning service had all quit that day. We let the kids swim until our room was ready.
Stayed 1 night in Mar 2024

2/10 Terrible

KATE

Stayed 1 night in Mar 2024

4/10 Poor

Mindee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The area was convenient and beautiful. Good breakfast. Comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Chrissy, Bemidji

Stayed 1 night in Mar 2024

10/10 Excellent

Clem

Stayed 1 night in Mar 2024

10/10 Excellent

Karitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, staff super nice.
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephanie

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the tub I was going to bathe my granddaughter, and when you run water whatever’s down in the drain there’s black particles that come back up and start filling the top even when it’s unplugged I think they need to clean out the drains. Also, the sink took a while to drain and I also noticed the toilet didn’t flush well maybe something wrong with the plumbing.
Stayed 1 night in Mar 2024

4/10 Poor

Trenten

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service
The sink wasn’t draining well
Stayed 1 night in Feb 2024

8/10 Good

Gavin

Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, I was disappointed how cold the pool was. Two out of the three of us barely stayed in ( the pool was the main reason we came.)
Stayed 1 night in Feb 2024

6/10 Okay

brittany

Travelled with family and small children
Disliked: Staff & service
Liked the water slide but disliked that the hot tub was down and looked a very disgusting color. Front desk attendant was rude. Found empty pop cans behind fridge. Children were allowed to run down the halls at night knocking on doors then running away.
Stayed 1 night in Feb 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everywhere around the area. Beds are extremely uncomfortable.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be one of the worst hotels I’ve ever stayed at. At check-in there were about 50 people (including children). Check in is at 3:00. They told a majority of people in line to check in that their specific room was not ready and she said to each of them that she just spoke to the housekeeping manager and told each person it would be ready in 10-20 minutes. I was standing close and started really paying attention once I realized she told everyone the same thing without leaving the desk to talk to the housekeeping manager one time. After waiting over a hour and a half after check-in she said our room was ready. The room was half cleaned with moldy Chipotle in the refrigerator. After reporting these issues to 3 different staff members including the manager they all said it’s not their fault that the hotel is full. At breakfast, everything was empty. Again, they said it would be replenished in 15 minutes every time someone asked. After 45 minutes of never being replenished we left. Once more they said it’s not their fault. This hotel is independently owned and appears to have a severe lack of management, customer service, organization and most of all lack of any responsibility for anything. If this was the last hotel available in Duluth I would suggest going another date and staying at another hotel.
Stayed 1 night in Feb 2024

4/10 Poor

chelsea

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
Our bedsheets were not changed or they were not checked, they had blood stains on them from someone else! Staff was friendly and appolgized and changed our bedding. They said the manager would give me a call, I'm waiting to hear back from them.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to shopping. Pool was great too!
Stayed 2 nights in Feb 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great hotel, location is wonderful, rooms nice, pool nice
Stayed 1 night in Feb 2024