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"The bathroom was not clean, there shaking hair in the sink, TV did not work, bed was not comfortable. We will not be back."

"Very clean, staff friendly. Breakfast was great. Furniture was out dated in the rooms. Very clean "

"Property not as expected. Lacks in heating and rooms were lacking basic bathroom toiletries. Too expensive for what it provides. Didn't use the pool since it was too cold."

"Super great value"

"Noisy, could not sleep."

"Hotel was disgusting rugs very dirty going to the rooms, first room we got no fire detector hooked up, found part of it in a drawer outdated (2012), they then gave us another room, door chain lock did not work, plug in bathroom sink broke, then get ready for bed and found 2 stink bugs just above the bed and another one on a different wall. Needless to say we were not a happy customer , I reported this to the girl on our way out, and she told me she wasn’t surprised, that other customers complain of the same issues, and nothing was ever done about it. Also upon arrival desk clerk standing outside entrance smoking with others, only time she seemed to go to counter was when a customer arrived. I cannot believe Hotels.com associates with hotels like this one!! "

"There was one guest that made others feel uncomfortable. He approached people and was very hard to understand. "

"They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I called Expedia they couldn't /wouldn't help me said wait for a call back (so basically left me on the street) They never called me back with a solution ,never refunded the acct. Im from LosAngeles CA visiting West Virginia they didn't care if I didn't have a way to pay for stay somewhere else. I even paid for so called insurance. This really shocked me cause I trusted them."

"I was sexuslly harassed by your employee that worked the front desk. I want a full refund along with vouchers to stay for free. My card wasn't supposed to be charged due to the "misunderstanding " but it was. I have tried to contact the manager but no response back. I am very upset over this situation I am thinking about getting attorney."