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"The staff is outstanding and a perfect downtown location! We traveled to Wilmington for our son’s promotion ceremony in the Coast Guard. Gabriel was so accommodating to allow our family an early check in. The riverside room was perfect. Beds were comfy and everything we needed minus a fridge. Couldn’t figure out the window blinds and a kind little lady from housekeeping fixed us right up! Unfortunately, we had a medical emergency that shortened our stay. Erica at the front desk was understanding and absolutely the sweetest. She answered all of my questions, was extremely helpful and gave me the warmest hug to “take care” before leaving. Hard to find kindness these days but no shortage of that spirit at the Ballast. Can’t wait to visit again, explore downtown, and hang out at the pool. The folks at the Ballast will take good care of you!"

"I always go to island vista is beautiful and clean and staff are nice and helpful "

"Great!!"

"Parking is a major problem lot was full of construction vehicles taking multiple spots . Spaces are very narrow poor lighting worried vehicle would be there in the morning or be damaged. Property was clean but old and dated. Looked like maintenance was and repair and painting was fine by highschoolers on break."

"The room we stayed in håd previous guests flip flop under dinning table, had previous guests beach towel underneath 2nd bedroom, had big clump of hair in master bedroom bath. I felt that room wasn't cleaned as well as it should have been. Staff was very friendly but had a lot of timeshare presentators in main lobby. "

"Property was run down and needed updates. Had to move rooms. Also construction being done and not disclosed. It was disruptive to our stay"

"We had stayed here in the past and had a great ocean front room. However, this time our room was on the left side without a full view. Front desk lady said it was ocean front.The room had a smoky dirty smell and the front desk sent a an ozone machine which helped briefly. I am highly allergic to smoke and perfume orders.They offered to switch rooms but after a long day of travel, we decided to stay in that room, 1403. The bell man was very helpful and agreed that the room had an unusual smell. The carpet was dirty because when water was spilled, we cleaned it up with a white towel and it turned brown. Needless to say, our visit was not as nice as last year."

"We enjoyed our stay. I wish there was a poolside bar. But other than that it was great!"

" Everything was perfect!!"