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The room where we stayed at was phenomenal. The view was awesome. Watching the sun rise was magnificent. Staff was accomodating. The food was good. All in all hyatt place on cherry creek was great!!!
Ivy Gay
Stayed 2 nights in May 2024
Response from Front Desk on May 24, 2024
We are so glad you enjoyed your stay. We hope you have a great day.
6/10 Okay
Sebastian
Travelled with partner
May 22, 2024
Liked: Cleanliness
Counter people could be more friendly and willing to treat guests respectfully.
Clean and comfortable rooms, good fitness area, breakfast was wonderful, and we really liked the use of normal dinnerware and utensils to avoid waste. The staff was super friendly as well. Will stay again
Robert Al
Stayed 1 night in May 2024
Response from Front Desk on May 24, 2024
We are glad to hear you enjoyed your stay, have a great day
The price is ok for what you get. Staff is friendly. Parking is reasonably priced at $15 a day. Negatives include: There is not a safe in the room. The entrance is not well marked. The free breakfast is horrible. The bed was uncomfortable. Location was close to where our family lives so it worked out ok. But this Hyatt needs to take a good look at its amenities and try to do better.
Eileen
Stayed 4 nights in May 2024
Response from Front Desk on May 18, 2024
Thank you for your feedback, we are working hard to accommodate all of our guests so that their experience here at the Hyatt is pleasant. Thank you for staying with us, have a good day.
The hotel itself was beautiful and very clean. We made a noise complaint and security didn’t do much about the issue. The room next door to us kept playing music until well after 1:00am even after security came up. We had to wake up at 4:00am for our flight! We only slept 3 hours.
Alexis
Stayed 4 nights in May 2024
Response from Front Desk on May 18, 2024
Thank you for your feedback, we are sorry about the noise affecting your stay. We hope you will visit us again, have a good day.
Nice new facility; friendly staff and good breakfast. Fair pricing.
Bruce
Stayed 1 night in May 2024
Response from Front Desk on May 18, 2024
Thank you for your feedback, have a good day.
2/10 Terrible
Natasha
May 10, 2024
Disliked: Staff & service
Overbooked hotel, I had made a reservation months in advance and even called ahead to confirm late check in but upon arriving after a late flight was told that my reservation would not be honored because they overbooked and I had to find a new hotel at 1am which was inconvenient and quite pricey. Staff were not very helpful and didn’t seem to care.
Natasha
Stayed 2 nights in May 2024
Response from Front Desk on May 24, 2024
We are sorry to hear you experienced this inconvenience. We hope that you were able to find a hotel that fit your needs. Have a good day.
Brittani and Charles were the dynamic duo of my stay!!! They always were happy to help and would ask about my trip genuinely. I intend to return to the Hyatt of Cherry Creek for my next Denver visit!
Spencer
Stayed 6 nights in Apr 2024
Response from Front desk on May 18, 2024
We are so glad you enjoyed your stay with us, we hope to see you again soon! Have a good day
Friendly staff.
Clean hotel and room except the trash wasn't changed in my room and there were shooters in the trash.
No microwaves I brought my own food to eat and to my surprise there is only a common area microwave.
Bed was broken or something. The top of the bed was much lower than the foot of the bed.
A/C didnt work, made the room stuffy and hard to sleep. Thankfully it wasnt too hot of a day.
Joseph R
Stayed 1 night in Apr 2024
6/10 Okay
Andrew
Business traveller
Apr 30, 2024
No matter how much i fluffles them, the pillows were hard as rocks
Andrew
Stayed 2 nights in Apr 2024
Response from Front Desk on May 24, 2024
Thank you for your feedback, have a good day.
4/10 Poor
Ariana
Travelled with family, Travelled with pets, Travelled with partner
This hotel is very comfortable. It’s been newly remodeled and the rooms and bed were great. The area is convenient, but not exactly charming. The staff were all very helpful and we never had to wait for anything. We did not eat breakfast, but coffee was ready every morning and easy to access. Overall lovely visit. We will be back.
Leisa
Stayed 2 nights in Apr 2024
6/10 Okay
DAWN
Apr 28, 2024
Liked: Cleanliness
Disliked: Staff & service
We arrived after 10pm. I made reservation but my husband was with me and paying, they needed my physical id. It was barried in the car. Food wasnt enough available
DAWN
Stayed 1 night in Apr 2024
6/10 Okay
C.
Apr 27, 2024
Liked: Staff & service
I liked the location and staff. Everything else was average. Nothing was good but it was passing. Breakfast average, rooms average, parking area average, fitness area average, restaurant food average etc.
Loved our room and especially with its view of the mountains! Great breakfast. Bar/cafe had extremely limited selection of both food and alcoholic drinks and was way overpriced.