All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I don’t need to get a shuttle to the airport. It was weird to get a message that said “coordinate your pickup”.
The person at the front desk wasn’t the most friendly one, very down to business BUT not rude though.
Dany
Stayed 1 night in May 2024
Response from Best Western Plus DFW Airport Suites on May 17, 2024
Dany, Thank you for your review; our property does not offer shuttle service though. We are glad to hear you had a pleasant experience regardless.
Response from Best Western Plus DFW Airport Suites on May 13, 2024
Daniel, We appreciate you being our guest and your five-star review for our BW Plus DFW Airport Suites property. It gives us great pride to know that you enjoyed your time with us and look forward to seeing you again.
Was pretty loud with the air traffic till about 3am
But we knew what to expect next to the airport!
Anthony
Stayed 1 night in May 2024
Response from Best Western Plus DFW Airport Suites on May 16, 2024
Anthony, We have passed on your suggestions for improvements and would like to apologize for the discomfort you experienced due to the noise level in your guest room. We always want to provide a pleasant stay for our guests and hope to have another opportunity in the future to improve on your experience.
10/10 Excellent
Teerth
Travelled with family, Travelled with family and small children, Business traveller
Response from Best Western Plus DFW Airport Suites on May 13, 2024
Teerth, Thank you for being our guest; our staff takes great pride in making all our guests feel welcome. We appreciate your five-star review of our BW Plus DFW Airport Suites hotel and look forward to your next visit.
6/10 Okay
Steven, North Aurora
Travelled with partner
May 12, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
No restaurants near this place!
Steven
Stayed 1 night in May 2024
Response from Best Western Plus DFW Airport Suites on May 13, 2024
Steven, Thank you for choosing our property for your stay; we appreciate your time to review our property.
8/10 Good
Jennifer
Travelled with family
May 6, 2024
Liked: Cleanliness, staff & service
Hot tub was broken, lobby had an unpleasant scent when we can in, smelled old, it wasn’t a good initial experience, breakfast didn’t begin until 7 which seemed late especially when you have an early flight
Jennifer
Stayed 1 night in May 2024
Response from Best Western Plus DFW Airport Suites on May 13, 2024
Jennifer, Thank you for choosing our property for your stay; we appreciate your time to review our property and hope to see you again to improve on your experience with us.
Response from Best Western Plus DFW Airport Suites on May 13, 2024
April, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
It was loud being right next to the highway and airport but it was clean and the room was unexpectedly large. Would stay again
Elizabeth
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Elizabeth, Thank you for choosing our property for your stay; we are glad to hear about your stay and hope to see you again to improve on your experience with us.
4/10 Poor
Peter
Business traveller
Apr 26, 2024
Because the hotel is next to freeway and window didn't have any sound proof, the room was very noisy. Sound from freeway woke me up in the middle of the night and coutn't go back to sleep.
Peter
Stayed 2 nights in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Peter, Thank you for staying with us; we appreciate you being our guest and regret any discomfort you experienced due to the noise level in your room. We have passed on your suggestions for improvements for our next renovation and hope to have another opportunity in the future to improve on your experience.
Staff was so helpful and polite. They already have my Uber set for tomorrow morning. Made my trip way easier!!
Melanie
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Melanie, Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.
Nice and convenient to the airport. Nice front desk lady.
Laurie
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Laurie,Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
10/10 Excellent
Cheryl P.
Travelled with partner
Apr 22, 2024
Liked: Cleanliness, staff & service
We arrived after midnight. The night manager warmly greeted us, offered us candy, and gave us a bag of snacks the next morning. Our room was clean and cool. Easy to sleep soundly in despite the planes taking off nearby.
Cheryl P.
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Cheryl P, Thank you for being our guest; our staff takes great pride in making all our guests feel welcome. We appreciate your five-star review of our BW Plus DFW Airport Suites hotel and look forward to your next visit.
8/10 Good
Cathy
Apr 20, 2024
The rooms don’t have good lighting and the pillows are horrible. But close to the airport.
Cathy
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Cathy, Thank you for choosing our property for your stay; we hope to see you again in the future to improve on your experience with us.
We enjoyed the pool with beautiful sunshine on our stay-day. The breakfast was a nice feature. Wish the windows didn’t seem like they were open (noisy) when they were actually closed. All in all, a good stay before our return trip home. 😃
Theresa
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 30, 2024
Theresa, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
Friendly and efficient staff. MOST AMAZING HOTEL BREAKFAST WE HAVE EVER ENCOUNTERED! Nice, clean hotel. One caveat: extensions on end of beds are definitely calf crushers. Be careful during nighttime trips to the loo.
Sandra
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 18, 2024
Sandra,Thank you for staying with us; we appreciate you being our guest and are a glad to know that you enjoyed our clean facility and friendly staff. We have passed on your suggestions for improvements for our next renovation. We look forward to welcoming you again during your next visit to our area.
8/10 Good
Jenna
Apr 17, 2024
Jenna
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on May 13, 2024
Jenna,Thank you for being our guest; we appreciate your time to review our property and hope to see you again on your next trip to our area.
Property well maintained. Rooms quiet except for street noises. Need double pane glass to decrease street noise. Toilet seat too low. Older guests have trouble standing up. Toilet paper holder too far behind seat. Required twisting around. Even with a few problems I would stay again at the property. Staff excellent
karen
Stayed 3 nights in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 18, 2024
Karen, Thank you for staying with us; we appreciate you being our guest and will pass on your suggestions for improvements for our next renovation. We look forward to seeing you again during your next visit to our area.
Response from Best Western Plus DFW Airport Suites on Apr 18, 2024
James, We appreciate you being our guest and are happy to know that you enjoyed your stay at our BW Plus DFW Airport Suites. We always want our guest to have a positive experience and look forward to your next visit.
Response from Best Western Plus DFW Airport Suites on Apr 18, 2024
Annette , Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
The room was facing the highway and was very loud. The front office was kind enough to provide me with earplugs for the night.
Nadia
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Nadia, Thank you for staying with us; we appreciate you being our guest and regret any discomfort you experienced due to the noise level in your room. We always want to provide a pleasant stay and hope to have another opportunity in the future to improve on your experience.
Super nice night clerk checking us in. Bedding was awesome. Breakfast was freshly made. Rooms were very clean. 10/10
Angela
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Angela, Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Julie Ann, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Jennifer, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
Great location close to the airport with friendly staff and large rooms. Buffet breakfast in the morning. No airport shuttle but an Uber was only $15.
Amanda
Stayed 1 night in Apr 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Amanda,Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
John, Thank you for being our guest; we appreciate your time to review our property and your suggestions for improvements for our breakfast bar. We will pass on your comments.
10/10 Excellent
Jill
Apr 5, 2024
Liked: Cleanliness, staff & service
No complaints.
Jill
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Jill, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Rhonda, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
The only thing i do like when i stay here is the noise from the road. I stay here often so it is not bad enough for me to stay somewhere else
Brian
Stayed 3 nights in Mar 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Brian, Thank you for staying with us; we appreciate you being our continuous guest and regret any discomfort you experienced due to the noise level in your room. Please let us know how we can make you more comfortable on your next visit.
8/10 Good
Monica, Fayetteville
Mar 28, 2024
Monica
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Apr 18, 2024
Monica, We appreciate you choosing our property for your stay and look forward to seeing again on your next trip through the DFW area.
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Selena, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
4/10 Poor
Aubrey
Mar 27, 2024
Good
Aubrey
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Mar 27, 2024
Aubrey, Thank you for choosing our property for your stay. We hope to have another opportunity in the future to have you stay with us again.
Response from Best Western Plus DFW Airport Suites on Mar 29, 2024
Pablo, Thank you for your five-star rating for our BW Plus DFW Airport Suites Hotel; we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to the DFW area.
10/10 Excellent
Maria
Mar 24, 2024
Maria
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Apr 18, 2024
MariaThank you for staying at our BW Plus DFW Airport Suites. We always want our guests to have a pleasant experience and look forward to your next visit.
Close to airport with a friendly knowledgeable staff.
Nathan
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Mar 29, 2024
Nathan, Thank you for being our guest, we are glad to know that you enjoyed your stay with us and look forward to seeing you again on your next trip to our area.
10/10 Excellent
Cherry
Travelled with family, Travelled with family and small children, Travelled with partner
Response from Best Western Plus DFW Airport Suites on Mar 29, 2024
Cherry, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
10/10 Excellent
esekiel, Truckee
Mar 17, 2024
esekiel
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Esekiel, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
Response from Best Western Plus DFW Airport Suites on Mar 14, 2024
Kara, We have verified your reservations at our property and are surprised to hear about the issues you mentioned. We do not have any concerns reported from your account and or guest room during your stay. We have opened a maintenance order for the guest room you occupied to address the aforementioned concerns.
Response from Best Western Plus DFW Airport Suites on Mar 14, 2024
Jason, Thank you for being our guest and for our five star review for our Best Western Plus DFW Airport Suites. We look forward to seeing you again soon.
6/10 Okay
EVELYN
Mar 11, 2024
EVELYN
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Apr 10, 2024
Evelyn, Thank you for being our guest; we appreciate your time to review our property and hope to see you again on your next trip to our area.
10/10 Excellent
kelly
Mar 9, 2024
kelly
Stayed 1 night in Mar 2024
Response from Best Western Plus DFW Airport Suites on Mar 29, 2024
Kelly, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.
10/10 Excellent
kara
Travelled with family and small children
Mar 7, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
tv was out for two days due to power outage
kara
Stayed 5 nights in Mar 2024
Response from Best Western Plus DFW Airport Suites on Mar 14, 2024
Kara, We regret any inconvenience you experienced due to the power outage in our area. Due to the outage, our cable company suffered a major disruption that was completely out of our hands. Please accept our apology for the inconvenience.
6/10 Okay
Margaret
Feb 28, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired looking decor including walls and carpets. Shower was leaking and sprayed onto the floor which caused a trip hazard. The floor needed to be thoroughly dried after taking a shower.
Margaret
Stayed 1 night in Feb 2024
Response from BW Plus DFW Airport Suites on Mar 4, 2024
Margaret,Thank you for choosing our property for your stay; we are glad to hear about your stay and hope to see you again to improve on your experience with us.