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Best Western Plus Hotel Köln City

4.5 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Köln City

Restaurant
Superior Room, 1 Queen Bed
Exterior
Meeting facility
Terrace/patio
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Room service
  • Parking available

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Ehrenfeld, a neighborhood in Cologne, Best Western Plus Hotel Köln City is near a metro station. Musical Dome and Chocolate Museum are cultural highlights, while Cologne Cathedral is a notable landmark. Check out an event or a game at RheinEnergieStadion, and consider making time for Cologne Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Cologne travel guideOpens in a new window
Map
Innere Kanalstr. 15, Cologne, NW, 50823

What's nearby

  • Musical Dome - 4 min drive - 3.1 km
  • Cologne Cathedral - 4 min drive - 2.7 km
  • Chocolate Museum - 6 min drive - 3.9 km
  • Cologne Zoo - 6 min drive - 4.7 km
  • RheinEnergieStadion - 8 min drive - 5.3 km

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Aachener Weiher - ‬8 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬13 min walk
  • ‪Zum Goldenen Schuss - ‬13 min walk
  • ‪Pizza Maria - ‬10 min walk
  • Parkcafe 3.0

About this property

Best Western Plus Hotel Köln City

Luxury hotel near RheinEnergieStadion
Located close to Cologne Zoo, Best Western Plus Hotel Köln City provides a grocery/convenience store, a terrace, and shopping on site. Take some time to relax at the onsite spa. Be sure to enjoy a meal at Tri Forum, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and outdoor furniture
  • 12 meeting rooms, tour/ticket assistance, and a TV in the lobby
  • An elevator, a computer station, and a front-desk safe
Room features
All 205 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Shower/tub combinations, hair dryers, and shampoo
  • 131-cm flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with premium satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Frequently asked questions

Is Best Western Plus Hotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Köln City?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Köln City on Aug 17, 2025 start from CA $152.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Köln City?

Self parking is available for EUR 24 per day.

What time is check-in at Best Western Plus Hotel Köln City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Köln City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Best Western Plus Hotel Köln City located?

Located in Ehrenfeld, this luxury hotel is 2.5 mi (4.1 km) from RheinEnergieStadion and 2.8 mi (4.6 km) from Cologne Zoo. Universitatsstrasse U-Bahn is 6 minutes by foot and Piusstrasse U-Bahn is 10 minutes.

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Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 428 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Takehiro

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is my next best option!!!
Stayed 2 nights in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ditte Wozniak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Big rooms, Nice and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes
Stayed 2 nights in Mar 2024

10/10 Excellent

Yashan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024

6/10 Okay

John

Spent 1 night. Nothing special, decent room and amenities.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Will come back when in Koln. Highly recommend.
Stayed 5 nights in Aug 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, bit of walk from the centre but that’s perfect me. Very grateful for the early check in. Only query why housekeeping comes so early in the day, 10am.
Stayed 3 nights in Aug 2024

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities

.

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times
Stayed 1 night in Feb 2025

10/10 Excellent

YUHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jan 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the sweet attention like real milk for the coffe in the room
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
good!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Good vibes Thanks for the service 🙏
Stayed 1 night in Feb 2024

8/10 Good

Abhimanyu

Liked: Staff & service, amenities, property conditions & facilities
1. Great service from start to finish. 2. Good food. 3. Room was smaller than expected for the price 4. Public transport was a 850m to 1km away which makes it difficult during the rainy winters. 5. Should change the rugs for sure, they either are dirty or look dirty, I am sure the hotel can get betters rugs.
Stayed 1 night in Dec 2024

6/10 Okay

Riko

Liked: Cleanliness, staff & service
Clean, but no Travel amenities
Stayed 1 night in Dec 2022